Advance Auto Parts Reviews

Updated 28 August 2014
Updated 28 August 2014
670 Reviews

2.8
670 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
395 Ratings

Review Highlights

Pros
  • Can move up quickly and learn a lot about cars (in 13 reviews)

  • I have worked with some very good people, too bad the company doesn't recognize them (in 18 reviews)


Cons
  • Upper management doesn't seem to show enough appreciation for store employees (in 57 reviews)

  • Detached upper management who would rather use fear through sharklike district managers than encouragement (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Advance with Advance Auto

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative  in  Camilla, GA (US)
    Current Employee - Retail Sales Representative in Camilla, GA (US)

    I have been working at Advance Auto Parts full-time for more than a year

    Pros

    You can move up quickly into management position if you have the drive to do so.

    Cons

    Low hourly rate to start with not looking at past business experience as a plus.

    Advice to ManagementAdvice

    Pay your hourly based on past business experience in order to get top quality employees to grow with the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Ever Changing Plan and Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Sales Manager  in  Providence, RI (US)
    Current Employee - Commercial Sales Manager in Providence, RI (US)

    I have been working at Advance Auto Parts full-time for more than a year

    Pros

    Great People tons of knowledge

    Cons

    To quick to react and change. MIxed messaging/direction with both Retail & Sales under same leadership

    Advice to ManagementAdvice

    Think about how long term strategy can impact daily activities and have them addressed before venturing down a new road

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts

    Pros

    Flexible hours, cleanliness of stores, knowledge of staff, fast friendly delivery team and commercial sales staff

    Cons

    Can get pretty busy dealing with do it yourself customers and phone customers, need more full time staff on hand

    Advice to ManagementAdvice

    Management needs to listen more

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Exciting work culture, low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Orlando, FL (US)
    Current Employee - Sales Associate in Orlando, FL (US)

    I have been working at Advance Auto Parts part-time for more than a year

    Pros

    Love my co-workers, constantly learning, enjoy educating customers & helping solve customer project issues.

    Cons

    No commission, low hourly wage considering the number of battery replacements come rain or shine. Difficult to take training & assessment tests while "on-duty" in an extremely busy, often understaffed store. The typical customer assumes we are commission-based.

    Advice to ManagementAdvice

    Create more incentive by boosting the hourly wage or incorporate a small commission, based on team members surpassing daily goals that can be found on the paycheck vs a gift card that can be spent on a pre-select merchandise webpage.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    it was a overall great learning experience..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Driver  in  Decatur, GA (US)
    Former Employee - Commercial Driver in Decatur, GA (US)

    I worked at Advance Auto Parts full-time for more than 5 years

    Pros

    it was ok can be a whole lot better though.

    Cons

    trying to get along with some of the managers or if you have to deal with human resources..

    Advice to ManagementAdvice

    if your employees is having some type of personal problem try if you can to try and help them to resolve to the best 0f your abilitys.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Don't expect due process or fair treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate and Mpp  in  Floral Park, NY (US)
    Former Employee - Sales Associate and Mpp in Floral Park, NY (US)

    I worked at Advance Auto Parts full-time for more than 3 years

    Pros

    Helping customers that really appreciate your knowledge

    Cons

    Get terminated after more than 3 years of hard good work without due process for saying the wrong thing .

    Advice to ManagementAdvice

    Should give written notice of violation warning before termination and you should ask about circumstances before making decisions

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good Company

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance Auto Parts full-time for more than a year

    Pros

    They pay better than competitors. Work environment not so stressful.

    Cons

    Management doesnt get trained quickly and advancement comes slowly

    Advice to ManagementAdvice

    Provide structured training to your management candidates and follow through on progress.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Company's great, leadership leave's little to be desired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructional Designer  in  Roanoke, VA (US)
    Current Employee - Instructional Designer in Roanoke, VA (US)

    I have been working at Advance Auto Parts full-time for more than a year

    Pros

    Benefits are good. There's a 401(K) match. If you like cars this is a great place to work.

    Cons

    The leadership is completely disconnected. There is no leadership development program. Upper level management has all been recruited from outside the company. Very little diversity within management and the company itself.

    Advice to ManagementAdvice

    Talk to each other. Competition is good but everyone is scared of losing their job. We routinely found ourselves reinventing the wheel when it came to video and graphical assets. Stop using fear as a tactic to motivates your subordinates. That fear just trickles down and then no one wants to work.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    My experience with them went bad about 7 years ago when they told me I wont get anymore raises,because I make to much..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Parts Pro  in  Saint Louis, MO (US)
    Current Employee - Commercial Parts Pro in Saint Louis, MO (US)

    I have been working at Advance Auto Parts full-time for more than 5 years

    Pros

    you will meet different people whom is willing to teach as well as learn from u..

    Cons

    they do everything they can to keep their employees from making any extra money,bonuses but add extra duties without compensation..

    Advice to ManagementAdvice

    appreciate your long time employees and don't keep stepping on them.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Its Actually Pretty Good Job, Hard to get used too but better than Working in the Fields lol

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Person  in  Waukegan, IL (US)
    Former Employee - Sales Person in Waukegan, IL (US)

    I worked at Advance Auto Parts part-time for more than 3 years

    Pros

    Ok Staff, Pay Better than Average, learn Alot and you also have a nice steady team that supports you and keeps your mind busy.

    Cons

    Hours Arent Enough, too much staff, and sometimes unorganized depending on your location, Manager, and Rules -.- . Tell you to one thing and another is annoying.

    Advice to ManagementAdvice

    Take More Responsibility .

    Recommends
    Positive Outlook
    No opinion of CEO

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