Aetna Reviews

Updated 21 October 2014
Updated 21 October 2014
557 Reviews
3.1
557 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
269 Ratings

Review Highlights

Pros
  • Fast paced environment; flexibility for work at home; opportunity for advancement (in 116 reviews)

  • so far more paid time off as well as more emphasis on work/life balance (in 42 reviews)


Cons
  • Aetna used to be focused on employee satisfaction and work life balance (in 25 reviews)

  • Each year's health insurance costs more with lesser benefits and higher deductibles (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Large Corporate Environment, Worst Health Benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst

    I worked at Aetna full-time (more than 8 years)

    Pros

    Lots of on-site amenities, great 401K matching.

    Cons

    Most managers are out of state and work from home. This makes it difficult to establish a solid relationship with employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Support Specialist in Princeton, NJ (US)
    Former Employee - Desktop Support Specialist in Princeton, NJ (US)

    I worked at Aetna full-time (more than 10 years)

    Pros

    Aetna has a very ethical and open environment, provides great benefits and promotes equality in all aspects. Multiple locations all across nation and plenty of work at home opportunities add to the over all appeal of this compnay

    Cons

    Nothing really that would stand out as a con. Personal growth could be a challenge at times, if not actively pursued within the company career ladder.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna

    Pros

    Love my job. Completely supported and challenged in my position.

    Cons

    Benefits are confusing at best

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    College Junior Internship - Undergraduate Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - College JuniorUndergraduate Program in Jacksonville, FL (US)
    Former Employee - College JuniorUndergraduate Program in Jacksonville, FL (US)

    I worked at Aetna as an intern (less than an year)

    Pros

    Corporate culture was very inviting and accommodated my presence very well. I learned a tremendous amount about project management and the healthcare system in the United States. Great opportunities to expose yourself to executive speakers, volunteer programs, and internship-based activities/assignments.

    Cons

    The only con was the lack of interns at my particular location. While the internship was focused in their headquarters in Hartford, CT, the Jacksonville, FL had a very small amount of interns.

    Advice to ManagementAdvice

    Management during my internship was incredibly helpful. I learned a great deal through my weekly one-on-one meetings with my manager, the constructive criticism was very beneficial, and the opportunity to expose myself to many facets of the company through my manager's connections was extremely rewarding.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Consultant
    Current Employee - Learning Consultant

    I have been working at Aetna full-time (more than 8 years)

    Pros

    Overall the organization is a good place to work. There are a lot of opportunities for growth. Senior leadership does a good job in communicating the annual goals of the organization. The work at home policy is fantastic and it allows for greater flexibility in the work/life balance.

    Cons

    As some others have stated, some managers only care about numbers. Promotions and favoritism are quite prevalent in the various departments. Not all managers are receptive to new ideas. Unfortunately, due to the changing environment of health insurance, there is a constant state of restructuring. The inevitable outcome is lay offs which have been occurring at least once a year.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    IT Operations Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Operations Intern in Hartford, CT (US)
    Former Employee - IT Operations Intern in Hartford, CT (US)

    I worked at Aetna as an intern (less than an year)

    Pros

    great working environment
    everyone always so helpful to answer your questions
    I did real work and was involved in actual projects
    Biggest cafeteria I've ever seen, so many options

    Cons

    It is a huge company which means you won't really be on a first name basis with a lot of people outside your floor/department

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Mostly positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna full-time

    Pros

    Ability to work from home is nice. In addition, management works with and associates with employees

    Cons

    health benefits are not what one would expect

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    First time I have worked for a company that actually wants you to better yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bill Review Specialist in Tucson, AZ (US)
    Current Employee - Bill Review Specialist in Tucson, AZ (US)

    I have been working at Aetna full-time (more than 3 years)

    Pros

    This is a company that wants employees to better themselves. They encourage you to post your resume to sites like LinkedIn.

    Cons

    AETNA just acquired my previous company, not sure of bad side yet

    Advice to ManagementAdvice

    AETNA just acquired my previous company, not sure of bad side yet

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Very pleasant people to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Aetna full-time (less than an year)

    Pros

    Mark's take on family time being very important and taking PTO.

    Cons

    Not enough work station space for new hires and that may leave a bad first impression on the company as a whole. No toilet seat covers or bathroom deodorizers in place!

    Advice to ManagementAdvice

    Consider having team building activities and outings for your employees. It's very important to get to know your colleagues and leaders in a different setting that's more relaxed and can unwind.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Speak to current employees before joining company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time (more than 5 years)

    Pros

    Promotes and rewards the health of their employees. Occasionally work from home positions are available. If you land a management position there are opportunities to coach and develop staff.

    Cons

    Office politics can land you on the street or running for the door. Policies are in place that, if followed, promote employee engagement and development. These policies are being ignored by senior management that come from outside of Aetna. This is happening more and more across the country.

    Advice to ManagementAdvice

    Take a harder look at the Coventry transition

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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