Alaska Airlines
3.3 of 5 62 reviews
www.alaskaair.com Seattle, WA 5000+ Employees

Alaska Airlines Reviews

Updated Apr 05, 2014
Alaska Airlines – US – “A Flight Departing from Honolulu”

All Employees Current Employees Only

3.3 62 reviews

                             

91% Approve of the CEO

Alaska Airlines President & CEO Bradley D. Tilden

Bradley D. Tilden

(23 ratings)

71% of employees recommend this company to a friend
62 Employee Reviews
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Review Highlights

Pros:
  • "Free flight benefits on Alaska and Horizon as well as big discount on other airlines"
    in 12 reviews
  • "Supportive of work/life balance I wasn't there for very long so I can't say much more"
    in 4 reviews
Cons:
  • "lack of diversity in upper management"
    in 4 reviews
  • "The airline business in general is hard to work for"
    in 3 reviews
  • Show more review highlights

Reviews

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1 person found this helpful  

Awesome

Anonymous Employee (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines

ProsGreat people, really fun to work with. Awesome benefits, really fun and motivating company.

ConsNot the most efficient corporate environment, technology on the customer end is fantastic, but terrible for employees. (We don't have MS Outlook and rely on an antiquated email system)

Yes, I would recommend this company to a friend

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1 person found this helpful  

Broken systems, no accountability, lack of focus

IT Project Manager III (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines

ProsPersonal time off, flexible schedule, occasional telecommuting

ConsIT systems are old and in constant need of repair. Very limited investment in improving behind-the-scenes operations. As far as project management goes, the budgets are undefined because labor isn't planned or tracked well. Schedules are never met because resources are spread too thin and personnel don't feel compelled to meet a schedule. Scopes are constantly in flux.

Advice to Senior ManagementFocus! Implement and enforce use of a labor planning/time keeping tool that is easy to use. Make people accountable.

No, I would not recommend this company to a friend

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Highly technical job, Complex environment and great people to work with and had an excellent team.

Manager Network Operations (Former Employee)
Seattle, WA (US)

I worked at Alaska Airlines

ProsFor technical people, you will have an opportunity to work on complex technical environment and multiple third party companies that makes the job very interesting. Always plenty to do.

ConsProject priorities weren't defined, and very lean IT environment based on work and what you had to support.

Advice to Senior ManagementClearly define priorities to execute on what will make the greatest impact to Alaska Air

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great Brand but Frustrating Middle Management Career

Anonymous Employee (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines

ProsDecent benefits, including flights (when not full)

ConsMiddle management is squeezed to perform more and more with less while upper management enjoys secretive "perks" and front line (union) are paid well through contracted wages and benefits.

Advice to Senior ManagementWork toward increased transparency, honesty, and internal succession planning. Train, mentor, and promote from the inside to gain trust and loyalty. Performance Based Pay (formerly profit sharing) should be the same percentage of wages or salary company-wide and not higher for upper management.

No, I would not recommend this company to a friend

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1 person found this helpful  

Frustrating and Unfulfilling

Designer (Former Employee)

I worked at Alaska Airlines

Pros- The individuals are nice enough to work with.
- They are flexible with their hours and personal time off.

Cons- If felt like, I imagine, working in a cave. The building was run down and had all sorts of issues. Even the light fixtures and sinks wouldn't work properly.
- Management would give little respect to those working under them.
- Many people were not qualified to work in their positions.
- No "perks" and terrible benefits.
- Little to no recognition given.
- One person would be expected to do the work of an entire team. Meaning positions were not filled and people were over worked.

No, I would not recommend this company to a friend

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2 people found this helpful  

Good environment, excellent perks

Ramp Service Agent (Former Employee)
Anchorage, AK (US)

I worked at Alaska Airlines

ProsFree travel, great job while I was in school, down to earth employees, often times it was fun to work.

ConsThe positions I was in was unionized so the higher seniority people could sometimes be lazy and you had to make up for the slack. All while they get paid a lot more than you for doing the same job.

Advice to Senior ManagementNo personal feel to any management feedback or job reviews.

Yes, I would recommend this company to a friend

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Good benefits, but lowish pay.

Anonymous Employee (Former Employee)

I worked at Alaska Airlines

ProsGood benefits. Good coworkers and friendly/open management. Supportive of work/life balance I wasn't there for very long so I can't say much more.

ConsSome of the technology is old and outdated.. Pay is low compared to some other industries, but the benefits are great.

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A great place

Anonymous Employee (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines

ProsGreat benefits and a great corporate culture. People here love the industry and love the company, and there are great benefits as well.

ConsBelow average compensation. Could be making much more in a different industry. Alaska (and I would assume most airlines) are cheap when it comes to compensation.

Yes, I would recommend this company to a friend

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Great company, need to treat management like managers, not union hourly employees

Anonymous Employee (Former Employee)

I worked at Alaska Airlines

Pros* Great family type atmosphere
* People are passionate about their business
* Generally, good work-life balance (unless during busy season or project work)
* One of the best in a tough industry
* Relatively small company, can make a real impact

Cons* Management seems to be slow to get rid of poor performers
* Many leaders run things by micro-management, very much a command and control environment (more so in some areas than others)
* Pay appears to be indexed to airline averages. That is fine if you only employ pilots and flight attendants, but it doesn't work when you have skilled tech and management employees. There are plenty of other employers on the west coast that will pay double for comparable work.

Advice to Senior ManagementClean out the dead-wood and micro-managers for starters. Review compensation. Don't play games with resourcing. If you have a position open, fill it.

Yes, I would recommend this company to a friend

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great people but low pay

Analyst (Current Employee)

I have been working at Alaska Airlines

Prosflight benefits are a plus and great people

Conslow pay, bad health insurance

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Glassdoor is your free inside look at Alaska Airlines reviews and ratings - including employee satisfaction and approval ratings for Alaska Airlines CEO Bradley D. Tilden. All 62 reviews are posted anonymously by Alaska Airlines employees.