Alaska Airlines

  www.alaskaair.com
  www.alaskaair.com

Alaska Airlines Reviews

Updated 15 December 2014
Updated 15 December 2014
91 Reviews
3.6
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
42 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Supportive of work/life balance I wasn't there for very long so I can't say much more (in 6 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I don't work for them but i would like to as a pilot on day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in Juneau, AK (US)
    Current Employee - Pilot in Juneau, AK (US)

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    none but i would really like to work there one day when i am finished with college

    Cons

    non but i hope there are none when i work there after college

    Recommends
    Positive Outlook
  2.  

    Alaska Airlines Flight Attendant- great opportunity for the right person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Seattle, WA (US)
    Former Employee - Flight Attendant in Seattle, WA (US)

    I worked at Alaska Airlines full-time (more than 10 years)

    Pros

    This is a fabulous job if you enjoy a flexible schedule, working closely with people and can maintain a positive attitude even when tired and stressed. You will be very well trained and ready to handle the job once you complete all the training requirements. The benefits are wonderful with insurance and lifetime passes. Loved this job for 30 years!

    Cons

    The things that make this a great job are also the same things that make this a challenging job! Flexible schedule= irregular hours for working, sleeping and eating. Working with the public- we all know what that can be like.
    This is the only job I can think of where, with any luck, you will never use 90% of your training!

    Recommends
    Positive Outlook
  3. 5 people found this helpful  

    Political circus!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Alaska Airlines full-time (more than 10 years)

    Pros

    All full time employees received the usual; medical, dental, vision, 401k, profit sharing (when profitable). However, the flight benefits were a nice perk- unlimited standby travel free on Alaska, and the ability to purchase cheap standby passes on other carriers.

    Cons

    The company is notorious for extremely LOW salaries. As a 15 year manager (with a college degree), I was barely making $60k. The company tries to sell you on the idea that your compensation includes very generous flight benefits. That's nice, but it doesn't pay the bills. Money talks!

    The management division is also chock full of political back-stabbing, and regardless of your title/ seniority, you never know when your time is up. The company has a reputation for taking senior employees 'out to pasture' even if they're highly effective in their roles. Routinely, these higher salaried/ senior/ experienced employees are replaced with younger, less skilled employees who will agree to work for half of what you made.

    Advice to ManagementAdvice

    Loosen up the purse strings, pay your employees what they're worth, treat them with respect, and perhaps you'll have happier passengers.

    Remember: take care of the employees who take care of the passengers, who in turn, will reward you with repeat business = happy shareholders!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Co-workers are the best part of the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Seattle, WA (US)
    Current Employee - Flight Attendant in Seattle, WA (US)

    I have been working at Alaska Airlines

    Pros

    coworkers, flexible hours, decent pay and benefits

    Cons

    Alaska is almost like two separate companies. Flight crews, agents, and mechanics vs the office and management staff.

    Advice to ManagementAdvice

    Show more respect to your employees that actually get the planes in the air.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Job - Company could use help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant

    I worked at Alaska Airlines full-time (more than 10 years)

    Pros

    Great health and travel benefits, Co-workers are fun, Pay gets better the longer you work

    Cons

    Management not in tune with employees, long hours, may have to fly over night, low pay to start

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Overall a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Mechanic
    Current Employee - Aircraft Mechanic

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    This company has given me some opportunities that some may had not when I first entered the aviation field. Although nothing is perfect, it's what you make of your career will decide how you perceive this company. There are advancement opportunity and movement within the company is possible. As most companies the pay is not industry leading, but is averge maybe higher.

    Cons

    Cons in this company are the same as all large corporations. Working midnight shift weekends and holidays are in every aviation job. In the Work center there is no recognition other then what is contractually required. So don't expect pats on the back for a job well done, that is what paychecks are for.

    Advice to ManagementAdvice

    Continue to innovate and find new ways to increase production thru technology. Personal recognition for achievements should be offered. Educational benefits should be offered.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A Happy, Pay-It-Forward Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Boardroom Concierge in San Francisco, CA (US)
    Former Employee - Boardroom Concierge in San Francisco, CA (US)

    I worked at Alaska Airlines part-time (more than an year)

    Pros

    It's a family atmosphere; employees truly love their jobs; the company is successful and profitable; it has a small company feel; they give bonuses and extra payouts quarterly when profitable; they are the recipient of the JD Power Award for seven years running.

    Cons

    Starting pay isn't the best, but it improves with time; airline jobs are challenging because of the nature of the business (ie. flight delays, changes, etc, causes unhappy & frustrated customers.)

    Advice to ManagementAdvice

    The only thing I can suggest is to order some new airplanes with TV/movie screens on each seat. The divi-players are not of very good quality.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Great people, awesome travel benefits, feels like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Seattle, WA (US)
    Current Employee - Software Development Engineer in Seattle, WA (US)

    I have been working at Alaska Airlines full-time

    Pros

    The culture and people here make this such a great place to work. Travel benefits are amazing, and are the ultimate perk of working for an airline. Flexible schedules, good work/life balance, and plenty of PTO also means you are actually able to use the travel benefits. Management is really starting to invest in IT to bring in the latest technologies and practices, which makes this a very exciting time to be working here particularly as a Software Developer, but also for any role in IT. Lots of training opportunities allow you to grow and gain knowledge.

    Cons

    Salaries are lower than other competing tech companies in the area, and we are still in the middle of a transformation in IT to a more agile process, which can cause headaches.

    Advice to ManagementAdvice

    Keep investing in IT so we can keep innovating to make us the easiest airline to fly. Keep us independent!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Maintenance Technician in Seattle, WA (US)
    Current Employee - Aircraft Maintenance Technician in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than 3 years)

    Pros

    Very organized company, good co-workers (some)

    Cons

    No one seems to be on the same page past working on the aircraft, to many differences at various stations

    Advice to ManagementAdvice

    Have rotating schedules for employees with children because making people work the entire weekend and manage to try to spend time is impossible, family values are not valued by upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company with employees who care and a bright future ahead!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Level Manager in Seattle, WA (US)
    Current Employee - Middle Level Manager in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    Consistent profits and bonus payout each year. Great PTO program. Senior leadership is very visible and the company cares what employees think and looks for ways to constantly improve the work/life balance. Well run, great operational performance and pride in remaining an independent airline.

    Cons

    Salary is very average and limited career growth potential once you reach a certain level. Middle management can be a frustrating place at times because of the need to appease senior leaders who can be very "hands on."

    Recommends
    Positive Outlook
    Approves of CEO

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