Alaska Airlines

  www.alaskaair.com
  www.alaskaair.com
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Alaska Airlines Reviews

Updated 23 August 2014
Updated 23 August 2014
77 Reviews
3.7
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
34 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 13 reviews)

  • I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go (in 8 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I Love Alaska.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Operations  in  Kent, WA (US)
    Current Employee - Call Center Operations in Kent, WA (US)

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    Flight benefits, compensation, community events,

    Cons

    union rules, Seattle weather, Seniority charts..

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time

    Pros

    They have great Travel benefits

    Cons

    Some of their Company valuesare questionable

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Fast Paced, High Pressure Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines full-time

    Pros

    Lots of interesting people, great travel benefits, extensive route network can literally take you places you never thought you would go.

    Cons

    Very high stress environment, with long hours and an expectation that salaried employees will work 50-60 hours a week most of the time. The airline industry as a whole is very competitive and cost-conscious, and Alaska is no exception. Do not expect great benefits / perks, outside of the travel benefits (which can be hard to take advantage of). Pay is generally below market when compared to other Seattle-area companies, but is probably in line with other airlines.

    Doesn't Recommend
    Approves of CEO
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  5. 1 person found this helpful  

    Great place to work - perfect for someone starting out in the workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Srevice Agent  in  Seattle, WA (US)
    Current Employee - Customer Srevice Agent in Seattle, WA (US)

    I have been working at Alaska Airlines full-time for more than 5 years

    Pros

    Flexible schedules, great health benefits, awesome coworkers

    Cons

    There are no glaring cons, I love this company.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    It's a great airline to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management and Analytics  in  Seattle, WA (US)
    Former Employee - Project Management and Analytics in Seattle, WA (US)

    I worked at Alaska Airlines as an intern for less than a year

    Pros

    Good working environment, good colleagues, and good retirement package are big pros of the company.

    Cons

    Change management is a huge challenge in this place with all outdated technology and also salary is slightly lower than other major airlines.

    Advice to ManagementAdvice

    It's time upper management realized the need to update all their outdated technology on a periodic basis throughout the company to prevent future irreparable loss.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I had a positive experience with Alaska Airlines.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines

    Pros

    The training from my position as a flight attendant was very complete and comprehensive. The groundcrew and the aircrews work together well as teams and it made the work so much easier.

    Cons

    My only complaint was that I was going to call and did not move up very much because they were not hiring so it was difficult to be on reserve all the time and have a personal life.

    Advice to ManagementAdvice

    As a flight attendant on reserve it would've been nice to have been able to trade days off more easily. I also would've liked to of known my manager a little better.

  8.  

    Pilot Scheduler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pilot Scheduler  in  Seattle, WA (US)
    Former Employee - Pilot Scheduler in Seattle, WA (US)

    I worked at Alaska Airlines full-time for more than 5 years

    Pros

    What a wonderful job, great people and life/work balance. Time off policies are bid on and are based on your seniority, with that said it is easy to trade among your co-workers for time off.

    Cons

    Salaries could be greatly improved! You are a union employee however the customer service union is very weak.

    Advice to ManagementAdvice

    Give preferential treatment for CSA's to convert to Flight Attendant.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Quite "forward thinking"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent
    Former Employee - Customer Service Agent

    I worked at Alaska Airlines part-time for more than 5 years

    Pros

    This company is very pro-employee when it comes to providing for their employees. They provide many company resources for issues that arise in our personal lives. Many opportunities throughout the year to earn kudos and additional perks based I performance. Lots of training.

    Cons

    Like all airlines.....the schedule is the schedule. So if you need to call in sick, or need an emergency family leave...you need to have the time in your flex-type account or you need to find someone to cover your shift. Attendance is the main priority for employment. But...it keeps the employees from being lazy.

    Advice to ManagementAdvice

    When implementing changes...run it by many employees to get their "ground level" experience to let you know what the change will REALLY impact down the line.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering  in  Seattle, WA (US)
    Former Employee - Engineering in Seattle, WA (US)

    I worked at Alaska Airlines as an intern for less than a year

    Pros

    Great people to work with, all my coworkers were friendly and loved having me there. The company itself has amazing benefits and a great outlook. The most friendliest airline in the US. Flexible work hours were a plus.

    Cons

    Things can get down a little slow but they have a lot of projects that are being worked on.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CARGO  in  Seattle, WA (US)
    Current Employee - CARGO in Seattle, WA (US)

    I have been working at Alaska Airlines full-time for more than 3 years

    Pros

    Alaska Airlines is a great company to work for. Lots of opportunities to advance. Wonderful travel benefits as long as your flexible.

    Cons

    Flight benefits can be difficult to use. Everything from shifts, vacation, & flight benefits are based on seniority.

    Recommends
    Positive Outlook
    Approves of CEO

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