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Alaska Airlines Reviews

Updated 13 April 2015
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Employee Reviews

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  1. Helpful (1)

    Job Application

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines

    Pros

    Good name in the industry

    Cons

    Needs significant improvement in the Job Application portal. It is pretty much outdated and is almost like a dinasour. I bet a number of prospective candidates will run away with such pathetic navigation!

  2. I Love Alaska.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Operations in Kent, WA (US)
    Current Employee - Call Center Operations in Kent, WA (US)

    I have been working at Alaska Airlines full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flight benefits, compensation, community events,

    Cons

    union rules, Seattle weather, Seniority charts..

  3. Helpful (3)

    Great place to work - perfect for someone starting out in the workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Srevice Agent in Seattle, WA (US)
    Current Employee - Customer Srevice Agent in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedules, great health benefits, awesome coworkers

    Cons

    There are no glaring cons, I love this company.

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  5. Helpful (5)

    Fast Paced, High Pressure Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines full-time

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Lots of interesting people, great travel benefits, extensive route network can literally take you places you never thought you would go.

    Cons

    Very high stress environment, with long hours and an expectation that salaried employees will work 50-60 hours a week most of the time. The airline industry as a whole is very competitive and cost-conscious, and Alaska is no exception. Do not expect great benefits / perks, outside of the travel benefits (which can be hard to take advantage of). Pay is generally below market when compared to other Seattle-area companies, but is probably in line with other airlines.

  6. Helpful (2)

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They have great Travel benefits

    Cons

    Some of their Company valuesare questionable

  7. Helpful (4)

    I had a positive experience with Alaska Airlines.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines

    Pros

    The training from my position as a flight attendant was very complete and comprehensive. The groundcrew and the aircrews work together well as teams and it made the work so much easier.

    Cons

    My only complaint was that I was going to call and did not move up very much because they were not hiring so it was difficult to be on reserve all the time and have a personal life.

    Advice to Management

    As a flight attendant on reserve it would've been nice to have been able to trade days off more easily. I also would've liked to of known my manager a little better.

  8. Helpful (1)

    Pilot Scheduler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pilot Scheduler in Seattle, WA (US)
    Former Employee - Pilot Scheduler in Seattle, WA (US)

    I worked at Alaska Airlines full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    What a wonderful job, great people and life/work balance. Time off policies are bid on and are based on your seniority, with that said it is easy to trade among your co-workers for time off.

    Cons

    Salaries could be greatly improved! You are a union employee however the customer service union is very weak.

    Advice to Management

    Give preferential treatment for CSA's to convert to Flight Attendant.

  9. Helpful (3)

    It's a great airline to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Project Management and Analytics in Seattle, WA (US)
    Former Intern - Project Management and Analytics in Seattle, WA (US)

    I worked at Alaska Airlines as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good working environment, good colleagues, and good retirement package are big pros of the company.

    Cons

    Change management is a huge challenge in this place with all outdated technology and also salary is slightly lower than other major airlines.

    Advice to Management

    It's time upper management realized the need to update all their outdated technology on a periodic basis throughout the company to prevent future irreparable loss.

  10. Helpful (2)

    Quite "forward thinking"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent
    Former Employee - Customer Service Agent

    I worked at Alaska Airlines part-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This company is very pro-employee when it comes to providing for their employees. They provide many company resources for issues that arise in our personal lives. Many opportunities throughout the year to earn kudos and additional perks based I performance. Lots of training.

    Cons

    Like all airlines.....the schedule is the schedule. So if you need to call in sick, or need an emergency family leave...you need to have the time in your flex-type account or you need to find someone to cover your shift. Attendance is the main priority for employment. But...it keeps the employees from being lazy.

    Advice to Management

    When implementing changes...run it by many employees to get their "ground level" experience to let you know what the change will REALLY impact down the line.

  11. Helpful (4)

    Good overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Seattle, WA (US)
    Current Employee - Manager in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The people I get to work with make it a great place. There is a large focus and passion on making sure everyone understands the importance of our customers. Most senior leaders have finally shifted from emotional to educated decisions, which has resulted in a lot of company growth and profitability.

    Cons

    Showing leadership skills is often not a prerequisite to getting a leadership position. Little has been done to make changes based on previous employee feedback surveys, and no one has been held accountable for this. Few opportunities for changing roles or new development positions. IT systems are ancient and hold back most divisions from making some major changes to how they operate.

    Advice to Management

    Break down the silos between divisions and take advantage of your employees to come up with better ways of doing things. You aren't expected to have all the answers, even though you act like you are suppose to. Spend some time getting to really know your employees and seeing how they contribute to the organization.

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