Amazon.com

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Amazon.com Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.3 3,256 reviews

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,273 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • You will learn a lot while working at Amazon that will be useful for the rest of your career(in 98 reviews)

  • Density of talent: Some really smart people spoiling their careers here(in 302 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel(in 535 reviews)

  • There is literally no work life balance inside this company(in 123 reviews)

3,256 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    management changes too often ;not always creating positive culture

    Warehouse Associate (Current Employee) Peterborough, England

    Prospromising,secure job,business trips, a huge variety of jobs.

    ConsNo bonuses for level 1 associates,management changes too often.

    Advice to Senior ManagementThreat all associates respectively and equally despite role within organization

    Yes, I would recommend this company to a friend

     

    amazon

    Anonymous Employee (Current Employee)

    Prosemployee focused, creative environment and fun

    Conslow pay, demandincg works chedule

    • Culture & Values
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    • Approves of CEO

     

    Overall good experience in the office environment, good interactions but not so good progress opportunities available.

    Risk (Former Employee) Slough, Berkshire, South East England, England

    ProsGood working culture, lot's of smart people, good office parties.

    ConsLittle or no career progression and development available.

    Advice to Senior ManagementShape up career progression and salaries for lower level staff.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    I have worked just over a year at Amazon now in Customer Service and I feel that you are just a robot.

    Customer Service Associate (Current Employee)

    ProsThe Shares and benefits you get are good if you stay 2 years and looks good on your CV. Nice to deal with customers and help them.

    ConsI do not know many people who have managed to stay the 2 years at Amazon. It is a stress factory and you are not allowed to think for yourself it seems. Have to get authorisation for too many things. Supposed to be a place where the customer comes first - what about the employees I ask!!!

    Advice to Senior ManagementBe good to your people and not treat them like they are well beneath you. For people to be productive they have to be happy. Without good employees which you do have already, you won't have a reputable organisation. I believe people are key to a business. You have to learn to appreciate them and treat them like people.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    2 people found this helpful  

    FBA Team: Unprofessional, unethical and horrible place to work, very high staff turn over due to management

    FBA: Partner Buyer Manager (Basically Sales Executive ) (Former Employee) Slough, Berkshire, South East England, England

    ProsThe name looks good on your CV

    ConsAll about number and data, management care nothing about their employees or their welfare. You are just a number and worked to the bone, HR will do nothing for you but show you the door when you slightly slip. No compassion given for personal circumstances i.e death I family, health. False promise of career progression in all merchant services, I worked for both FBA and M@

    Advice to Senior ManagementCare about your employees and stop the false care free 'tech creative' atmosphere, stop managing staff my fear.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    12 people found this helpful  

    Customer obsessed but no interest in its own employees! Shockingly political

    Human Resources Manager (Former Employee) Slough, Berkshire, South East England, England

    ProsGood brand for your CV

    ConsVery political , you will get one if you are friends with the right people.
    People are stretched to the maximum and pushed to the limit. Often employees are off with migraines , stress and no one really cares about their well-being. The HR department is set up to mainly serve the leaders and not the people. Very arrogant leaders who do not care about employees but only obsess over data and numbers. Everything is done to serve the external customers and nothing is done for the hard working people. You are expected to work day and night, no work life balance and no recognition. Poor management style, this cannot be sustained. People come and go because they hate working in such an environment.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Merchant services/Webstore department has no opportunity for progression.

    Technical Program Manager (Current Employee) Slough, Berkshire, South East England, England

    ProsAmazon brand on your resume.

    ConsThere is no opportunity for progression within Merchant services. Management is not keen to see their team members to progress. No salary increments. No bonus. Share allocation taxed at US rate of 50%.

    Advice to Senior ManagementInvest more in your people - more training, salary increments, opportunities for advancements.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Clever people, sociable hours, great pay

    Account Executive (Current Employee) London, England

    Pros- Clever people
    - Sociable hours
    - Great pay
    - Great location (central London)

    Cons- Over worked
    - Not enough support from management

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great company but work-life balance needs to be seriously looked at

    Cs MANAGER (Former Employee) Edinburgh, Scotland

    ProsGet to work with some real smart and focused people that you can learn from. Great opportunity if you work hard. Opportunity to travel if you work hard and are in a role where travel may be needed. Proud to work for such an innovative company.

    ConsToo political and management play favourites. If you are "in" with the "in crowd" then you will be looked after. Senior management don't know what is happening in the front line, they think they do but are too far away from what people think. Year over year AIS and/or Pulse survey bring up the same failings but work done to fix issues is never fully implemented, this becomes frustrating and demoralising. Lack of or insufficient training in all roles I was invovled in.

    Advice to Senior ManagementReach out to the leads and managers if you are looking to improve the CSA experience, engage them fully throughout processes and any change. Communicate everything better and be more transparent. Do not tolerate favouritism and cliques.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Associate Vendor Manager

    Associate Vendor Manager (Former Employee) Slough, Berkshire, South East England, England

    ProsExposure to variety of different vendors and industry practices

    ConsAdmin role, very manual and repetitive.
    Lots of focus on metrics
    Not buying role.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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