Glassdoor is your free inside look at Amazon.com reviews and ratings - including employee satisfaction and approval ratings for Amazon.com CEO Jeff Bezos. All 1,860 reviews are posted anonymously by Amazon.com employees.
87% of the CEO
Jeff Bezos
I have been working at Amazon.com full-time for more than a year
Pros – Decent pay, great benefits, plenty of opportunities for advancement.
Cons – High turn-over rate and management shifting, due to the rapid growth & development.
Advice to Senior Management – Stick to your leadership principles.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-24 19:55 PDT
I worked at Amazon.com full-time for more than 3 years
Pros – The company is still growing!
Advancement opportunities are enormous!
Pay at the leadership levels is competitive.
Cons – Daily changes at the local level often keeps things from moving forward with buy-in from the entire team and often results in no improvement overall.
Yes, I would recommend this company to a friend
2013-05-28 09:53 PDT
I have been working at Amazon.com full-time for more than 7 years
Pros – High talent, high ownership, responsibility
Cons – Demanding, long working hours if you want to have a successful career
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-27 13:58 PDT
I have been working at Amazon.com full-time for more than 3 years
Pros – I feel very empowered, have great work-life balance, great unique culture, I am recognized for my contributions both financially and by the respect given by my leaders and peers. Amazon.com is a company that you can believe in and feel proud to be a part of.
Cons – I think that we need more creativity in our benefits. I think we could do a better job in employment branding.
Advice to Senior Management – Understand the competition for great employees and continue to strive to have a strong employee value proposition.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-27 19:16 PDT
I have been working at Amazon.com full-time for more than a year
Pros – Smart people, good benefits, great company atmosphere.
Cons – Growing so fast, sometimes it has a hard time catching up with certain services.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-23 08:41 PDT
I have been working at Amazon.com
Pros – A lot of opportunities for newbies
Cons – Management teams change often unexpectedly
Advice to Senior Management – Keep entire dev team motivated for new ideas and products
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-22 08:05 PDT
I have been working at Amazon.com full-time for more than a year
Pros – Good working environment with best benefits
Cons – Stress but manageable, management tough
Advice to Senior Management – think big thing for all employees
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-21 19:19 PDT
I have been working at Amazon.com as a contractor
Pros – Work at my own pace
Cons – Pay is very low and takes a lot of time to earn good money
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-25 22:02 PDT
1 person found this helpful
I have been working at Amazon.com full-time for more than a year
Pros – - Colleagues - most are very smart and extremely driven
- type of work - new grads can be put on big projects very quickly
- competitive base salary
- metrics driven - I've seen Senior financial analysts successfully contest comments from directors using metrics
Cons – - no surprise, long hours
- very "pressure cooker" type of environment, can get tiring very quickly
- colleagues are not always the friendliest
- benefits compared to other tech companies is sub par
Advice to Senior Management – Improve work/life balance and benefits - long hours with low benefits is never a good formula
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-09 13:10 PDT
I have been working at Amazon.com full-time for more than a year
Pros – Amazon has great core values and strives to constantly innovate. They aren't satisfied with the status quo. They make moves that others won't and they continue to get better. I *like* the company and want to stay here but due to the con's, it's challenging to do so without having lobotomy.
Cons – Working in customer support is really challenging. What makes Amazon great as a customer is what makes working as a CSA painful. Amazon has created horrible entitled customers and gives in them constantly. There is no room to move in the VCC division (work at home). If a position opens up, 3/4 of your CS team are applying for it along with the dozens of other CS teams not to mention other Amazon employees and outside. They don't pay well (though benefits are good). A lot of what they espouse for their values don't seem to apply in the VCC team. It's almost a separate company.
Advice to Senior Management – Pay attention to this VCC team. The people YOU are choosing, are killing it. You may hideously bad decisions for leadership, knock down the good people, and coddle the drones who do nothing but give out concessions to keep their metrics good. Practice what you preach. If you really do believe the tenets, let it come to play in advancement and promotion---not just show up on paper.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-13 06:40 PDT
At Amazon, we believe that everyone is a leader—it's part of what makes us 100% Peculiar. Whether you are a Software Development Engineer, Product Manager, Fulfillment Associate, or Customer Service Representative, you… — Full Overview
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