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Amazon.com
3.3 of 5 1,864 reviews
www.amazon.com Seattle, WA 5000+ Employees

Amazon.com Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

3.3 1,864 reviews

                             

87% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(1,384 ratings)

66% of employees recommend this company to a friend
1,860 Employee Reviews
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Process Assistant

Process Assistant Tier III (Current Employee)
North Las Vegas, NV (US)

I have been working at Amazon.com full-time for more than a year

ProsDecent pay, great benefits, plenty of opportunities for advancement.

ConsHigh turn-over rate and management shifting, due to the rapid growth & development.

Advice to Senior ManagementStick to your leadership principles.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great opportunity for anyone who is not thin-skinned and is ready for a challenge!

Operations Manager (Former Employee)

I worked at Amazon.com full-time for more than 3 years

ProsThe company is still growing!
Advancement opportunities are enormous!
Pay at the leadership levels is competitive.

ConsDaily changes at the local level often keeps things from moving forward with buy-in from the entire team and often results in no improvement overall.

Yes, I would recommend this company to a friend

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Working at amazon

Manager (Current Employee)
Seattle, WA (US)

I have been working at Amazon.com full-time for more than 7 years

ProsHigh talent, high ownership, responsibility

ConsDemanding, long working hours if you want to have a successful career

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Three and a half years and still loving my job at Amazon!

Recruting Manager (Current Employee)
Seattle, WA (US)

I have been working at Amazon.com full-time for more than 3 years

ProsI feel very empowered, have great work-life balance, great unique culture, I am recognized for my contributions both financially and by the respect given by my leaders and peers. Amazon.com is a company that you can believe in and feel proud to be a part of.

ConsI think that we need more creativity in our benefits. I think we could do a better job in employment branding.

Advice to Senior ManagementUnderstand the competition for great employees and continue to strive to have a strong employee value proposition.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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I love the Amazon culture and business practices.

Executive Assistant (Current Employee)
Seattle, WA (US)

I have been working at Amazon.com full-time for more than a year

ProsSmart people, good benefits, great company atmosphere.

ConsGrowing so fast, sometimes it has a hard time catching up with certain services.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Overall, an exciting place to work for

Anonymous Employee (Current Employee)

I have been working at Amazon.com

ProsA lot of opportunities for newbies

ConsManagement teams change often unexpectedly

Advice to Senior ManagementKeep entire dev team motivated for new ideas and products

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Most innovative company and better place to work

Warehouse Associate (Current Employee)
Chester, PA (US)

I have been working at Amazon.com full-time for more than a year

ProsGood working environment with best benefits

ConsStress but manageable, management tough

Advice to Senior Managementthink big thing for all employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Mechanical Turker

Mechanical Turker (Current Employee)

I have been working at Amazon.com as a contractor

ProsWork at my own pace

ConsPay is very low and takes a lot of time to earn good money

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Very challenging, some favoritism but great learning opportunity

Financial Analyst (Current Employee)
Seattle, WA (US)

I have been working at Amazon.com full-time for more than a year

Pros- Colleagues - most are very smart and extremely driven
- type of work - new grads can be put on big projects very quickly
- competitive base salary
- metrics driven - I've seen Senior financial analysts successfully contest comments from directors using metrics

Cons- no surprise, long hours
- very "pressure cooker" type of environment, can get tiring very quickly
- colleagues are not always the friendliest
- benefits compared to other tech companies is sub par

Advice to Senior ManagementImprove work/life balance and benefits - long hours with low benefits is never a good formula

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Hit or Miss

CSA III (Current Employee)
Seattle, WA (US)

I have been working at Amazon.com full-time for more than a year

ProsAmazon has great core values and strives to constantly innovate. They aren't satisfied with the status quo. They make moves that others won't and they continue to get better. I *like* the company and want to stay here but due to the con's, it's challenging to do so without having lobotomy.

ConsWorking in customer support is really challenging. What makes Amazon great as a customer is what makes working as a CSA painful. Amazon has created horrible entitled customers and gives in them constantly. There is no room to move in the VCC division (work at home). If a position opens up, 3/4 of your CS team are applying for it along with the dozens of other CS teams not to mention other Amazon employees and outside. They don't pay well (though benefits are good). A lot of what they espouse for their values don't seem to apply in the VCC team. It's almost a separate company.

Advice to Senior ManagementPay attention to this VCC team. The people YOU are choosing, are killing it. You may hideously bad decisions for leadership, knock down the good people, and coddle the drones who do nothing but give out concessions to keep their metrics good. Practice what you preach. If you really do believe the tenets, let it come to play in advancement and promotion---not just show up on paper.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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