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Amazon.com Reviews

Updated 27 April 2015
4701 reviews filtered by
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3.4
4,701 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
3,015 Ratings

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)

Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Operations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Glasgow, Scotland
    Current Employee - Operations Manager in Glasgow, Scotland

    I have been working at Amazon.com full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great working environment and opportunities to learn lots.

    Cons

    Stressful, politics, long working hours, No family life

    Advice to Management

    Have a life..

  2. great company but a harsh environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Smart people
    Customer focus in the DNA
    Limited evidence of politics
    Multiple career choices

    Cons

    Overly demanding at times which can feel inhumane
    too much historical analysis

    Advice to Management

    Be human.

  3. Helpful (1)

    Operations Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Assistant in Glasgow, Scotland
    Former Employee - Operations Assistant in Glasgow, Scotland

    I worked at Amazon.com

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy application and selection procedures. No real interview at all.

    Cons

    Very bad management of employees. Work procedures are not upto standard. Very frequent change of procedures.

    Advice to Management

    Should hire good people in supervisors roles. Supervisors and managers need to communicate with operations assistant more frequently.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to learn business discipline

    Cons

    Ego-centric leaders resulting in negative culture

    Advice to Management

    Get a grip

  6. Helpful (3)

    Customer obsessed, employee blind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A leader, a fast paced, innovative high hitter. Great for the CV and for experience. Totally customer focussed which is genuine and propagates through all levels.

    Cons

    None of the company values truly focus on the employee. They just don't care. The remuneration is complex and not as rewarding as the competition. There is a high staff turnover because of these factors which ultimately cost the company more money!

    Advice to Management

    Please remember - happy employees = happy customers. There is always a direct link. Look after your own - PLEASE

  7. Helpful (2)

    It starts okay but turns into a nightmare

    Former Employee - Anonymous Employee in Slough, Buckinghamshire, South East England, England
    Former Employee - Anonymous Employee in Slough, Buckinghamshire, South East England, England

    I worked at Amazon.com full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good for your CV
    You meet some great people

    Cons

    The attitude of this company to its employees is a disgrace. The turnover of staff is appalling and I've seen really hardworking intelligent people have breakdowns due to overwork.
    It all starts with higher management who really are the saddest bunch I have ever met. Bullies is the only word that sums them up

    Advice to Management

    appreciate your staff a bit more and treat them like human beings

  8. Helpful (4)

    Packer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Packer in Dunfermline, Scotland
    Former Contractor - Packer in Dunfermline, Scotland

    I worked at Amazon.com as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    After passing mandatory drugs test, the simplest interview process I have ever gone through. Only way I can see you could fail is if your English was not good enough.

    Cons

    Best way to sum it up is modern day slave labour. If you enjoy being treated as a complete non-entity , do not have any mental capacity or self esteem go for it,

    Advice to Management

    Treat people as human beings rather than cannon fodder. Your line management seem to live in fear of the senior management and pass it on down with interest. I know the management think it impossible but staff are not the only reason targets are not met. Take a long hard look at your 'perfect' computer system and the blatantly obvious fact that the outbound cannot cope if everything else in the process is working correctly

  9. Helpful (3)

    Seller Support Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    really good training, good salary for Bratislava related to similar position in other multinational company in Slovakia

    Cons

    bad shift, not very flexible... you have to go to work 30 minute before because your work-time starts when the platform on the pc is online....just 30 minute for lunch...and two pause of 15 minute in 9 hour inside the building. and you have to come back to the desk in perfect time to reactivate the platform or the metrics of the entire team will be affected -.-"

  10. Helpful (1)

    good experience so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Manager in London, England
    Current Employee - Senior Operations Manager in London, England

    I have been working at Amazon.com full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    High performance bar, fast pace

    Cons

    long hours, stress, too much changes

  11. Amazon Tier 1

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Warehouse Associate in Swansea, Wales
    Current Employee - Warehouse Associate in Swansea, Wales

    I have been working at Amazon.com full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    Flexibility and team working, the teams and people you get to work with are great, you get the chance to work basically any shift pattern and do so many varied jobs.

    Cons

    A lot of negativity from associates that are not willing to work

    Advice to Management

    The new process to take on new associates needs to be re-looked at, there's a term called 'cherry picking' and through that a lot of temps which managers/leads don't think should get taken on do, and a lot of hard workers get laid off.

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