Amazon.com Reviews

Updated 24 October 2014
Updated 24 October 2014
3,697 Reviews
3.3
3,697 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,534 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 115 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 336 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 605 reviews)

  • There is literally no work life balance inside this company (in 139 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good college experience gained from working at Amazon. Got to meet some really good engineers to have as role models.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer
    Former Employee - Software Development Engineer

    I worked at Amazon.com as an intern (less than an year)

    Pros

    Access to world scale data. Particularly interesting if you are into stuff like large distributed systems or machine learning.

    Cons

    Frugality is one of the core values at Amazon. Things can be not so organised at times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    huge machine, smart and hardworking people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - INSTOCK in London, England
    Current Employee - INSTOCK in London, England

    I have been working at Amazon.com as a contractor (less than an year)

    Pros

    people are lovely, willing to teach and bright.
    work is interesting, has a lot of systems that can be helpful, able to work with a lot of data
    work-life balance is quite good and flexible

    Cons

    disorganised, frantic. too busy fighting fires rather than thinking strategically. poor recruiting and onboarding process - little or no contact, very self service, kind of like a big start up still, perks are not great either.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Not all bad, however no career progression what so ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Amazon Warehouse Worker in Doncaster, England
    Former Employee - Amazon Warehouse Worker in Doncaster, England

    I worked at Amazon.com full-time (less than an year)

    Pros

    you get exercise. Also the pay isn't all bad

    Cons

    un social hours, lots of standing up, no respect etc.

    Advice to ManagementAdvice

    possibly add more incentives or more motivational ideas for people to work instead of just working towards the target

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Lots of work, tons of rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in London, England
    Current Employee - Account Manager in London, England

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Great exposure, volume and variety of work. Strong desire to compete and deliver results which helps morale if you're driven and ambitious. Plenty of training options and as long as you can justify what your plans are with data, they'll support you with more experimental projects.

    Cons

    Volume of work. Pay isn't the best. There can sometimes be a disconnect or 'veiled' gap between management and employees.

    Advice to ManagementAdvice

    Open up - share and trust your company's driving force.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 6 people found this helpful  

    "It's like doing an MBA on amphetamines."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Sales, UK in London, England
    Former Employee - Head of Sales, UK in London, England

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    Amazon is an astonishing place to work. Highly meritocratic, with enormous weight given to KPIs and metrics, and letting data guide your way. The high hiring bar means that you'll genuinely be working with the smartest people around - I spent the first year trying not to be the dumbest guy in the room. The green field thinking is awesome - you can approach problems without constraints. The leadership principles are also superb - they work, because Amazon uses them to guide and steer every part of the company, from hiring, to making strategic decisions, to resolving point issues - that makes them very, very powerful as a way to align an entire company. I also got to work with some of the best SVP/management talent in the world.

    Cons

    Jeff Bezos - "You work smart, hard and long - and two out of three don't cut it. "

    The working hours can be appalling - I was doing 73-74 hours per week, and it's very unsympathetic towards anything outside work, like family. It's also quite an unsentimental business - people don't tend to build great personal relationships, or if they do, they can be jettisoned quite fast.

    Advice to ManagementAdvice

    Watch for burnout in your level 7 and 8 staff. Everyone's terrified of saying that the are taking too much on. In an offsite, after much beer, one person started quite bravely saying 'I'm working myself into the ground' and pretty much everyone sighed and agreed. These are some of the best and brightest, and Amazon can literally be killing them. A bit more understanding of that would be good for the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Amazon Warehouse Operative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com as a contractor (less than an year)

    Pros

    Working for a leading brand and global company

    Cons

    A dehumanising experience where management treat staff like robots; this applies to 'warehouse operatives' working in the 'Fulfilment Centres'. There is very little job satisfaction to be had from the roles within the warehouse especially when the productivity targets are unrealistic.

    Advice to ManagementAdvice

    Treat warehouse staff with more compassion and you may find that productivity will increase and staff will not resent working there.

    Doesn't Recommend
    Positive Outlook
  8. 3 people found this helpful  

    The worst employer ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - A Manager in No Man's Heath, England
    Former Employee - A Manager in No Man's Heath, England

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    There are none, it all seems great if you can get through the tough interview process but trust me you don't want to work for them.

    Cons

    These guys suck you in and spit you out. They have no regard for loyalty, everyone is looking over their shoulder and looking to stitch each other up. And the Americans think that UK is the 52nd state even if you are out of work take my advice and don't work for them, they don't deserve your talent.

    Advice to ManagementAdvice

    Get out while you have the chance because management is always the first to be churned

    Doesn't Recommend
    Positive Outlook
  9. 1 person found this helpful  

    Not like anywhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Merchandiser in Slough, Berkshire, South East England, England
    Former Employee - Site Merchandiser in Slough, Berkshire, South East England, England

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    If work is the most important thing to you right now, Amazon UK is a good place to do it. Incredibly fast pace of growth means a large amount of varied and interesting projects to take responsibility in with equally driven people. However you'll be expected to juggle this alongside your day-to-day role with no impact on your category deliverables, hence the need to be able to absolutely dedicate yourself to the job if you want to get anywhere and not have a breakdown. You will give up plenty of evenings and weekends if you intend to be there for a few years.

    Promotion can be achieved but you need to be political - identify tools or fixes that will improve most categories, figure out a scalable way to deliver them and start shouting about them. Peer reviews and cross-category influence are key to progression whatever level you're at. True of every company to an extent, but you'll quickly see how Amazon takes that and everything else to the nth degree.

    Cons

    The demanding environment combined with the relative rarity of promotions means that many level 6 and 7 managers are hired from outside the company rather than being promoted from within. The effect of this limits continuity planning and actually attracts some very average managers, because Amazon isn't like most workplaces. If you end up with a one of the poorer managers, you're going to struggle. Make sure you speak to/meet your prospective manager before agreeing to join a category.

    Advice to ManagementAdvice

    You seem to be doing fine so far.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    BHX1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Rugeley, England
    Current Employee - Warehouse Associate in Rugeley, England

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Decent pay for the work that is involved... Plenty of help from certain other people when needed... Good lead who is always fair and listens to individuals cercumstances

    Cons

    Quite often shot handed in the area I work and request for extra people to help when busy are often ignored or refused

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Challenge work but changing the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England

    I have been working at Amazon.com full-time (more than an year)

    Pros

    growth company
    Challenges - new./interesting stuff
    Customers
    Team - nice people, hard working

    Cons

    Long Hours
    Lots on to do list

    Advice to ManagementAdvice

    Invest in more headcount

    Recommends
    Positive Outlook
    Approves of CEO

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