Amazon.com

  www.amazon.com
Work in HR? Unlock Free Profile

Amazon.com Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.3 3,271 reviews

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,280 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development(in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here(in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel(in 540 reviews)

  • There is literally no work life balance inside this company(in 125 reviews)

3,271 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Hard but productive work

    Software Development Manager (Current Employee) London, England

    ProsGet to impact a lot of customers on a regular basis, work with smart people, solve complex issues.

    ConsThe work life balance need to be fixed in the London Development Centre, its running at an unsustainable pace at the moment

    Advice to Senior ManagementInvest in the quality of what gets produced.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Amazon is a great company if you are a customer, not so much if you happen to work there!

    Sales (Former Employee) London, England

    ProsGreat place to learn. Working with the best in the industry

    ConsPoor management approach where individual managers do not take responsibility and provide no guidance/mentoring. When something goes wrong, they can wash their hands of it using the 'leadership principles' as cover. Poor pay. Bad office conditions.

    Advice to Senior ManagementTake some responsibility and don't hide behind the silly leadership principles. Provide better growth opportunities to staff.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Senior Operations Manager

    Senior Operations Manager (Former Employee)

    ProsFast pace, leading company in the field. Fantastic focus on customers. Good opportunities for promotion due to company's rapid expansion.

    ConsNo training so you're expected to learn everything yourself as you go along. Expect you to dedicate your life to the company with total obsession. Most fulfilment centres are in the middle of nowhere.

    Advice to Senior ManagementIncrease your attention span - as soon as one project is announced and partially started the focus goes on to the next big thing without ever having finished the first.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A real mixed bag

    Software Development Manager (Current Employee) London, England

    ProsThe people are fantastic - the recruitment process ensures you'll get excellent, technically skilled, challenging colleagues. The technology is brilliant - Amazon as a whole really leads with the standard of internal technology. Working in the Glasshouse means you're working on Amazon Instant Video, which is a very sexy (and interesting) product.

    ConsYour experience will vary massively depending on who manages you. Management standards are wildly inconsistent, and some of the most senior managers display surprisingly amateurish leadership skills.

    The culture is very bureaucratic - expect to deal in wordy narrative documents for everything from feature specs to promotion justification. The constant priority shifts mean teams don't actually deliver a lot. The operational support required means a lot of engineers spend a week every month getting woken up in the middle of the night on a regular basis.

    Advice to Senior ManagementAllow engineers to actually build stuff.

    Make sure senior management actively prioritise programs which affect the whole department.

    Care a little more about your staff.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A lot of reporting, poor management, but great package.

    Anonymous Employee (Former Employee)

    Pros- Package: good salary, RSUs
    - I learned a lot
    - Looks good on your CV (very selective & successful)
    - Brand awareness (clients)

    Cons- Poor management: ex Boston Consulting Group mainly, they don't care about their staff nor HR
    - Extremely political: directors and category leaders use deep dives, financial reviews (operational plan), pricing reviews and backgrounds check (business school, consulting) to promote or to get rid off employees
    - Data centric / mental: analysing spikes or drops in base points even when it's not relevant (just a couple of units sold, or analysing sales over a couple of hours only on a very specific day: WoW and YoY!)
    - Workload: up to 60 hours per week, including Sundays (the data is processed on Saturdays so you receive business reports on Sunday morning and questions from the management on Sundays afternoon / evening)

    Advice to Senior ManagementIt works, so not sure why they should change anything. It's just horrible for most employees / high turnover the first 2 years.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Can get lost in the company and heavily performance monitored

    Anonymous Employee (Current Employee) London, England

    ProsOk salary with shares. Nice colleagues.

    ConsCan get stuck in a rut with you career. Daily repetitive tasks with not much variation. Yearly performance is very taxing and difficult to get promotion.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Global leader in their field

    Anonymous Employee (Current Employee)

    ProsGood technology, amazing brand for your CV

    ConsThey are all about politics...The management doesn't care about employees which is a big mistake

    Advice to Senior ManagementEmployees shouldn't just be puppets/robots to use.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Get on the Cloud Computing Wave (although it comes at a BIG price)

    Account Manager (Current Employee) Slough, Berkshire, South East England, England

    Pros1. You will get experience from the top cloud computing company out there, it's months ahead of the competition (Microsoft are catching up)
    2. Most customer centric company I've ever worked for
    3. You will learn where technology is headed for the next 10+ years
    4. This job will set you up for your next job - Most sales people leave after 18-24 months, many employees actually call it a "Cloud MBA" since it will open up many opportunities after your initial 12 months there.
    5. Getting a meeting with new customers is a lot easier than any other company I've worked for (people really do love the Amazon brand)

    Cons1. Very poor compensation and benefits (Most employees I've talked to took a pay cut to join AWS)
    2. Least employee centric company I've worked for (employees are treated as a commodity)
    3. Reaching your sales quota has to do a lot more with luck and there is no real science that goes into calculating it
    4. You won't get any "real" professional development training
    5. Be prepared to be heavily micro managed
    6. Highly immature and condescending management team
    7. You will spend more time attending territory reviews, building account plans and will be attending internal meetings, rather than meeting with customers.

    Advice to Senior ManagementThere is a massive skills gap in the middle management and top level management. You need to either change them or train them.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    They claim frugality is their main value - you'd better believe it.

    Project Lead (Current Employee) Slough, Berkshire, South East England, England

    ProsGreat learning opportunities. They prefer to recruit internally, so once you're in, it is possible to take your career to the next step. Virtually everyone you come across outside of work is an Amazon customer, usually a happy one - it is true that the level of customer service is something to feel proud of.

    ConsAbsolute lack of transparency from Management, and very, very corporate environment - you've got to be ready to say you've got 'Amazon DNA'. As mentioned in the title, frugality is one of their core values, and it is one that applies to employees at all level. Salaries aren't amazing, and there are very few perks. In the team I worked with the turnover was very high, which was worrying.

    Advice to Senior ManagementRetain your skilled staff! And be generous, at least a little.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    AWS should be the greatest company in the world...but its not!!

    Account Manager (Former Employee) Slough, Berkshire, South East England, England

    ProsInnovation is constant, great customer loyalty to Amazon. Opportunity to work on Technology that is bleeding edge. Market leader in IaaS

    ConsHeavily Micro managed, no development, no training, no support from middle management.
    Indecisive management who do not even follow their own "Leadership Principles" Success is never celebrated.
    Employee dissatisfaction is very high hence the churn!

    Advice to Senior ManagementImprove the culture by having less of the micro management, treat your people with respect and allow them to breathe and express themselves. Follow your own leadership principles to the latter!! Colleagues I spoke to said they are waiting to achieve their "2 Year MBA" and will move on...is that right? NO it is not its not good for the company and not good for the customer! so where is your customer obsession?

    No, I would not recommend this company to a friend

Worked for Amazon.com? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.