Amazon.com

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Amazon.com Reviews

Updated 16 December 2014
Updated 16 December 2014
3,934 Reviews
3.4
3,934 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,664 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 10 people found this helpful  

    Employees are customers too Jeff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager III in Slough, Berkshire, South East England, England
    Current Employee - Product Manager III in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Very strong brand name, Amazon continues to innovate and its exciting to be part of a business that continues to grow quickly, and to be reinvesting in the business and releasing new products. I can honestly say that I have worked with the smartest people in my career at Amazon, which encourages me to raise my game. Strong leadership principles that provide clarity on how to get things done in the business.

    Cons

    A word of warning if you are a parent or have obligations away from the work place that you need/would like to also find time for. Amazon expects your full commitment- there are many reviews on here of people calling out appalling work/life balance- so pay heed to these. There have been so many instances I have seen of employees on sick leave through stress and anxiety, with little attention paid to why and to integrate these back into the business or provide the appropriate support. Amazon is a burn out mill that requires your full focus, so perfect for those who need validation in their lives from a work perspective, but awful for those who don't. Very frugal environment with extremely lean teams- pretty typical for most individuals to be doing 2 roles at once. Business continues to grow but is an increasing concern that any revenues achieved through growth don't seem to feed back to the employee.

    Senior management attitude is to focus on things that go wrong- never any call outs for what has gone well. Depressing attitude to take in a business that demands so much from employees. Amazon gets data, doesn't get people or how to encourage a positive collegiate culture. Lots of new naive MBA's that the business can suck dry. Very high turnover of staff- people leave/disappear and are never heard of again.

    The only people I would recommend Amazon to are those who are willing to completely throw themselves 100% into their career for a few years to get experience and the name on their CV- even then you need to be very careful about what you take on board- the business will suck the life out of you if you let it.

    Advice to ManagementAdvice

    Recognize that all employees are also customers. If the business is customer obsessed- it should also be employee obsessed. Think about what you are building from an employment perspective- what responsibility you have to the 1000's of staff who are working themselves to the bone to make you a success.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good for some, others not so lucky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support (Fulfilment Centre)
    Former Employee - IT Support (Fulfilment Centre)

    I worked at Amazon.com full-time

    Pros

    Pay is good if you're in the right roles - Higher technical and management roles at least, some opportunity for travel in key roles. Share options aren't too bad.

    Cons

    If you are good at what you do and can follow the company line then you will do well, unfortunately in terms of IT in the warehouse part of the company don't expect to get a lot of technical work or opportunities for growth - far too many operational meetings that will destroy your soul. The Operations team is GOD which is understandable but other departments always come second even if their work actually supports the day to day operations. Expect lots of last minute projects that have to be delivered yesterday only to find most aren't used by Operations for months - begging the question of why the rush.

    Advice to ManagementAdvice

    Give support departments more respect for the work and advice that they give, Customers are what is important but the staff are the ones that make your company work, they need love too.

    Doesn't Recommend
    Neutral Outlook
  3.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FC Associate in Rugeley, England
    Current Employee - FC Associate in Rugeley, England

    I have been working at Amazon.com full-time (less than an year)

    Pros

    good pay. Lots of walking

    Cons

    strict on points and favouritsim

    Advice to ManagementAdvice

    listen more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Lots of work, tons of rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in London, England
    Current Employee - Account Manager in London, England

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Great exposure, volume and variety of work. Strong desire to compete and deliver results which helps morale if you're driven and ambitious. Plenty of training options and as long as you can justify what your plans are with data, they'll support you with more experimental projects.

    Cons

    Volume of work. Pay isn't the best. There can sometimes be a disconnect or 'veiled' gap between management and employees.

    Advice to ManagementAdvice

    Open up - share and trust your company's driving force.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    huge machine, smart and hardworking people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - INSTOCK in London, England
    Current Employee - INSTOCK in London, England

    I have been working at Amazon.com as a contractor (less than an year)

    Pros

    people are lovely, willing to teach and bright.
    work is interesting, has a lot of systems that can be helpful, able to work with a lot of data
    work-life balance is quite good and flexible

    Cons

    disorganised, frantic. too busy fighting fires rather than thinking strategically. poor recruiting and onboarding process - little or no contact, very self service, kind of like a big start up still, perks are not great either.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 8 people found this helpful  

    "It's like doing an MBA on amphetamines."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Sales, UK in London, England
    Former Employee - Head of Sales, UK in London, England

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    Amazon is an astonishing place to work. Highly meritocratic, with enormous weight given to KPIs and metrics, and letting data guide your way. The high hiring bar means that you'll genuinely be working with the smartest people around - I spent the first year trying not to be the dumbest guy in the room. The green field thinking is awesome - you can approach problems without constraints. The leadership principles are also superb - they work, because Amazon uses them to guide and steer every part of the company, from hiring, to making strategic decisions, to resolving point issues - that makes them very, very powerful as a way to align an entire company. I also got to work with some of the best SVP/management talent in the world.

    Cons

    Jeff Bezos - "You work smart, hard and long - and two out of three don't cut it. "

    The working hours can be appalling - I was doing 73-74 hours per week, and it's very unsympathetic towards anything outside work, like family. It's also quite an unsentimental business - people don't tend to build great personal relationships, or if they do, they can be jettisoned quite fast.

    Advice to ManagementAdvice

    Watch for burnout in your level 7 and 8 staff. Everyone's terrified of saying that the are taking too much on. In an offsite, after much beer, one person started quite bravely saying 'I'm working myself into the ground' and pretty much everyone sighed and agreed. These are some of the best and brightest, and Amazon can literally be killing them. A bit more understanding of that would be good for the company.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Not all bad, however no career progression what so ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Amazon Warehouse Worker in Doncaster, England
    Former Employee - Amazon Warehouse Worker in Doncaster, England

    I worked at Amazon.com full-time (less than an year)

    Pros

    you get exercise. Also the pay isn't all bad

    Cons

    un social hours, lots of standing up, no respect etc.

    Advice to ManagementAdvice

    possibly add more incentives or more motivational ideas for people to work instead of just working towards the target

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Amazon Warehouse Operative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com as a contractor (less than an year)

    Pros

    Working for a leading brand and global company

    Cons

    A dehumanising experience where management treat staff like robots; this applies to 'warehouse operatives' working in the 'Fulfilment Centres'. There is very little job satisfaction to be had from the roles within the warehouse especially when the productivity targets are unrealistic.

    Advice to ManagementAdvice

    Treat warehouse staff with more compassion and you may find that productivity will increase and staff will not resent working there.

    Doesn't Recommend
    Positive Outlook
  10.  

    BHX1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Rugeley, England
    Current Employee - Warehouse Associate in Rugeley, England

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Decent pay for the work that is involved... Plenty of help from certain other people when needed... Good lead who is always fair and listens to individuals cercumstances

    Cons

    Quite often shot handed in the area I work and request for extra people to help when busy are often ignored or refused

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    The worst employer ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - A Manager in No Man's Heath, England
    Former Employee - A Manager in No Man's Heath, England

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    There are none, it all seems great if you can get through the tough interview process but trust me you don't want to work for them.

    Cons

    These guys suck you in and spit you out. They have no regard for loyalty, everyone is looking over their shoulder and looking to stitch each other up. And the Americans think that UK is the 52nd state even if you are out of work take my advice and don't work for them, they don't deserve your talent.

    Advice to ManagementAdvice

    Get out while you have the chance because management is always the first to be churned

    Doesn't Recommend
    Positive Outlook

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