Amazon.com

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  1. 4 people found this helpful  

    Associate Partner Manager - UK - Ok first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Partner Manager in London, England
    Current Employee - Associate Partner Manager in London, England

    I have been working at Amazon.com full-time (more than a year)

    Pros

    Ok pay, 28k for a first job.
    Very fun and intelligent colleagues.
    Opportunity to create meaningful projects.

    Cons

    Management is poor. They seem disinterested in people management and would rather do their analysis work. This leads to poor team morale.

    The general feeling is that we have been mis sold the job. It was pitched as a broad reaching role, with elements of consulting and analysis. The reality is that it is telephone sales and there are stringent targets that leave little time to do anything else.

    The attrition is appalling. I started with around 15 colleagues and there was three left after twelve months. This is consistent with other departments.

    The main reason for the attrition is the lack of opportunity to move up in the company. There is one small promotion that is attainable. Once a worker has reached this level the job doesn't change in the slightest. You deal with the same work and the exact same clients. Moreover, they hire externally for managers, who usually have an MBA and consulting experience. When this glass ceiling is hit (usually after about 18 months) there is not much you can do to further your career apart from leave.

    There are a few other things that I find personally negative, however these are the most pervasive.

    Advice to ManagementAdvice

    Give opportunity for promotions and hire actual managers, not just analysts with no people skills.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Good company, good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Amazon Warehouse Worker in Swansea, Wales
    Current Employee - Amazon Warehouse Worker in Swansea, Wales

    I have been working at Amazon.com

    Pros

    Not a hard work to do with little stress.
    Go home and don't think about it.

    Cons

    No chances of progressing on the workplace.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    You must really want it or have no other choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Control in Hemel Hempstead, England
    Current Employee - Quality Control in Hemel Hempstead, England

    I have been working at Amazon.com

    Pros

    Wage.
    Quick promotion possibility is possible but not for certain.

    Cons

    You have to work with people who can't understand you because they don't speak English. It is only bad if you are not Polish.
    Tough working conditions (COLD and noisy warehouse).
    Physically exhausting

    Advice to ManagementAdvice

    -Treat people with respect. Though it is hard to believe, we also have personal life that doesn't include Amazon.
    -Hire those who can speak English.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Perfect if you don't have a life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Hemel Hempstead, England
    Current Employee - Anonymous Employee in Hemel Hempstead, England

    I have been working at Amazon.com full-time (less than a year)

    Pros

    Good salary, international exposure, smart people

    Cons

    Work overtime everyday (50/week, 55/week in peak), no work and life balance, had to work on Saturday to finish some stuff, very politic company

    Recommends
    Positive Outlook
    Approves of CEO
  6. 11 people found this helpful  

    "You think your manager is too unfriendly? Well maybe then you need to change your expectations" - Amazon HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Specialist in Slough, Berkshire, South East England, England
    Current Employee - Brand Specialist in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (less than a year)

    Pros

    Having Amazon on your CV is quite helpful when it comes to finding a new job

    Cons

    No onboarding process
    No training - at all!
    Colleagues get angry when you ask them for help
    Very macho work culture that is all about pretending to be busy and knowing everything

    Advice to ManagementAdvice

    Try to focus less on your "leadership principles" and maybe start encouraging your employees to work together instead of against each other.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in London, England
    Current Employee - Finance in London, England

    I have been working at Amazon.com full-time (less than a year)

    Pros

    professional, clean, nice, high tech, fun

    Cons

    none, nones, no, nothing, noway

    Recommends
    Positive Outlook
  8.  

    Amazon UK!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Partner Manager in London, England
    Current Employee - Associate Partner Manager in London, England

    I have been working at Amazon.com full-time (more than a year)

    Pros

    - Expanding company, opportunities to see many sides of the business
    - There is a focus on ownership and bias for action, meaning you have the freedom to come up with an idea, build a business case and drive that idea to success
    - Great range of very smart people, great opportunity to learn and develop through them

    Cons

    - Not much formal training/ development offered
    - Slow promotion process. Have to be in the company for at least 18 months.

    Doesn't Recommend
    Positive Outlook
  9. 14 people found this helpful  

    Employees are 2nd class citizens

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in London, England
    Current Employee - Account Manager in London, England

    I have been working at Amazon.com full-time (more than a year)

    Pros

    Amazon is an "Amaz" in Amazing when it comes to being innovative, creative, and customer-centric. They are certainly on the path to greatness, the likes of a Google or a Facebook
    The stock prices are increasing, which only make your stock options, if you have any, much more valuable

    Cons

    One problem with this program is that the only people Amazon does not take it's "customer obsession" value on is its employees
    The internal ongoing joke here at Amazon is that you don't find any "gold badges" (indicating someone has worked here 10+ years) in senior positions. Basically, the idea is that Amazon rewards employees' loyalty and dedication with ceremonies and awards rather than promotions or pay increases. It prefers to hire externally to fill positions than to promote internally
    Finally, the work hours are apalling. "The sun never sets on Amazon" partially because we have offices everywhere, but partially because we often put in 10, 12, or even 14 hour days. This week, my floor had at least 10+ employees still in the office past 12am every day, plus Saturday & Sunday - somewhere in the area of 80 hours per week. Fortunately for the ecommerce giant, we've all signed clauses to opt out of the 48-hour work week, so they are legally in the right. But how they treat their own kind never felt so wrong.

    Advice to ManagementAdvice

    Instead of crunching numbers to figure out how you can squeeze more out of each employee until they are tired, depressed, and defeated. try to live by your own standards and apply the "customer obsession" leadership principle to one of your most important customer base: the employees that make you.

    Encourage/cultivate positive behavior rather than punishing and ridiculing people for the tiniest infringement.

    Bureacratic blockers are going to be the biggest downfalls of this organization. If it takes 4 meetings and a 6-page document to get a simple plan put into action, the wheels of the machine stop moving. And that not only stops us from being flexible, adaptable, and competitive, it's downright frustrating.

    And finally: PROMOTE INTERNAL GROWTH. I can't stress this enough. There are manager and director-level people in this org with 5-10 years of experience who can be making great careers elsewhere. Rather than risk losing those people by hiring externally, promote internally.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    My placement at Amazon was overall positive as I got to learn a lot from my experienced and helpful colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Developer Intern in London, England
    Former Intern - Software Developer Intern in London, England

    I worked at Amazon.com as an intern (less than a year)

    Pros

    Colleagues are knowledgeable and good at what they do since the bar is quite high to get in. People are friendly and helpful. Also, workload is adequate so there is always something to do but not ridiculously much.

    Cons

    Pay is ok but not too good.

    Advice to ManagementAdvice

    Managers could give more attention to the developers in terms of having discussions about personal growth, career options etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Very hard work but valuable learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Function in London, England
    Current Employee - Corporate Function in London, England

    I have been working at Amazon.com full-time (more than a year)

    Pros

    - Fantastic brand to have on CV
    - Opportunity to develop products/services that will be used by tens of millions of customers
    - Working with bright and capable colleages

    Cons

    - Salary below market average and total reward highly dependent on Amazon stock price.
    - Portfolio of diverse businesses - ranging from Retail to Cloud Computing to Movie Studio - with the culture highly dependent on the VP's personality. You might get a VP who is a good leader but a bad VP impacts the whole of the business.
    - Promotion difficult and relies heavily on self-promotion - can encourage unhealthy competition rather than collaboration amongst colleagues.

    Advice to ManagementAdvice

    What made Amazon successful in the past isn't necessarily what is going to make it successful in the future. Be prepared to adapt existing management practices/rituals to avoid becoming overly bureaucratic. In particular, the high volume of management reporting (weekly/monthly/quarterly/annual business reviews) and associated meetings is time-consuming and can be demoralising. These meetings are a means to an end rather than the end itself.

    Recommends
    Neutral Outlook
    No opinion of CEO

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