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Amazon.com Reviews

Updated 31 March 2015
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Employee Reviews

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  1. My placement at Amazon was overall positive as I got to learn a lot from my experienced and helpful colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Developer Intern in London, England
    Former Intern - Software Developer Intern in London, England

    I worked at Amazon.com as an intern (less than a year)

    Pros

    Colleagues are knowledgeable and good at what they do since the bar is quite high to get in. People are friendly and helpful. Also, workload is adequate so there is always something to do but not ridiculously much.

    Cons

    Pay is ok but not too good.

    Advice to ManagementAdvice

    Managers could give more attention to the developers in terms of having discussions about personal growth, career options etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful

    Powerless to their will....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Doncaster, England
    Current Employee - Warehouse Associate in Doncaster, England

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    The benefits are okay (if you are a permanent worker). Amazon is going anywhere soon so there is some job security ( There are chances to progress and learn new skills, however most of them don't offer any extra pay. The amount of holiday hours i get per year is very good.

    Cons

    It seems managment is valued highly and the lower-level workers are just numbers and are unimportant as they can be easily replaced.

    They don't believe you when you are off sick. I had a fever and left early (the first time i have ever gone home early due to sickness in 3 years) on a Friday, which angered my manager. He said he would look back and see if there was a pattern of my going home on fridays so i could have a long weekend.

    around Christmas they make you do compulsory overtime (up to 50-60 hours per week) and you have no say which days you do. I'm due to work 108 hours in the next 12 days.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. SVS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SVS in Slough, Berkshire, South East England, England
    Current Employee - SVS in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (more than a year)

    Pros

    Great people, expanding company, entrepreneurial company. Best company i've worked for

    Cons

    Never stops--- but that's also part of the fun

    Recommends
    Positive Outlook
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  5. 1 person found this helpful

    Very hard work but valuable learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Function in London, England
    Current Employee - Corporate Function in London, England

    I have been working at Amazon.com full-time (more than a year)

    Pros

    - Fantastic brand to have on CV
    - Opportunity to develop products/services that will be used by tens of millions of customers
    - Working with bright and capable colleages

    Cons

    - Salary below market average and total reward highly dependent on Amazon stock price.
    - Portfolio of diverse businesses - ranging from Retail to Cloud Computing to Movie Studio - with the culture highly dependent on the VP's personality. You might get a VP who is a good leader but a bad VP impacts the whole of the business.
    - Promotion difficult and relies heavily on self-promotion - can encourage unhealthy competition rather than collaboration amongst colleagues.

    Advice to ManagementAdvice

    What made Amazon successful in the past isn't necessarily what is going to make it successful in the future. Be prepared to adapt existing management practices/rituals to avoid becoming overly bureaucratic. In particular, the high volume of management reporting (weekly/monthly/quarterly/annual business reviews) and associated meetings is time-consuming and can be demoralising. These meetings are a means to an end rather than the end itself.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. aaaaaaaaaaaaaaa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Amazon.com full-time (more than a year)

    Pros

    great work environment, nice people

    Cons

    internal growth is little slow

    Advice to ManagementAdvice

    aaaaaaaaaaaaaaaaa

    Recommends
    Positive Outlook
    Approves of CEO
  7. 9 people found this helpful

    Incredibly unpleasant experience. Avoid like the plague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kindle in London, England
    Former Employee - Kindle in London, England

    I worked at Amazon.com

    Pros

    Well paid
    Genuinely cannot think of any more pros

    Cons

    Work life balance
    Systems that would frequently fail
    No communication between teams
    Unsupportive management, I had a line manager who would openly berate and insult me on an open floor office
    Minimal training, thrown in at the deep end with little to no assistance
    Understaffed, workload distributed unevenly between staff

    Advice to ManagementAdvice

    Train line managers in how to treat employees with respect
    Hire more staff for big projects

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 14 people found this helpful

    Employees are customers too Jeff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager III in Slough, Berkshire, South East England, England
    Current Employee - Product Manager III in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Very strong brand name, Amazon continues to innovate and its exciting to be part of a business that continues to grow quickly, and to be reinvesting in the business and releasing new products. I can honestly say that I have worked with the smartest people in my career at Amazon, which encourages me to raise my game. Strong leadership principles that provide clarity on how to get things done in the business.

    Cons

    A word of warning if you are a parent or have obligations away from the work place that you need/would like to also find time for. Amazon expects your full commitment- there are many reviews on here of people calling out appalling work/life balance- so pay heed to these. There have been so many instances I have seen of employees on sick leave through stress and anxiety, with little attention paid to why and to integrate these back into the business or provide the appropriate support. Amazon is a burn out mill that requires your full focus, so perfect for those who need validation in their lives from a work perspective, but awful for those who don't. Very frugal environment with extremely lean teams- pretty typical for most individuals to be doing 2 roles at once. Business continues to grow but is an increasing concern that any revenues achieved through growth don't seem to feed back to the employee.

    Senior management attitude is to focus on things that go wrong- never any call outs for what has gone well. Depressing attitude to take in a business that demands so much from employees. Amazon gets data, doesn't get people or how to encourage a positive collegiate culture. Lots of new naive MBA's that the business can suck dry. Very high turnover of staff- people leave/disappear and are never heard of again.

    The only people I would recommend Amazon to are those who are willing to completely throw themselves 100% into their career for a few years to get experience and the name on their CV- even then you need to be very careful about what you take on board- the business will suck the life out of you if you let it.

    Advice to ManagementAdvice

    Recognize that all employees are also customers. If the business is customer obsessed- it should also be employee obsessed. Think about what you are building from an employment perspective- what responsibility you have to the 1000's of staff who are working themselves to the bone to make you a success.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    Good for some, others not so lucky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support (Fulfilment Centre)
    Former Employee - IT Support (Fulfilment Centre)

    I worked at Amazon.com full-time

    Pros

    Pay is good if you're in the right roles - Higher technical and management roles at least, some opportunity for travel in key roles. Share options aren't too bad.

    Cons

    If you are good at what you do and can follow the company line then you will do well, unfortunately in terms of IT in the warehouse part of the company don't expect to get a lot of technical work or opportunities for growth - far too many operational meetings that will destroy your soul. The Operations team is GOD which is understandable but other departments always come second even if their work actually supports the day to day operations. Expect lots of last minute projects that have to be delivered yesterday only to find most aren't used by Operations for months - begging the question of why the rush.

    Advice to ManagementAdvice

    Give support departments more respect for the work and advice that they give, Customers are what is important but the staff are the ones that make your company work, they need love too.

    Doesn't Recommend
    Neutral Outlook
  10. Good college experience gained from working at Amazon. Got to meet some really good engineers to have as role models.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Development Engineer
    Former Intern - Software Development Engineer

    I worked at Amazon.com as an intern (less than a year)

    Pros

    Access to world scale data. Particularly interesting if you are into stuff like large distributed systems or machine learning.

    Cons

    Frugality is one of the core values at Amazon. Things can be not so organised at times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FC Associate in Rugeley, England
    Current Employee - FC Associate in Rugeley, England

    I have been working at Amazon.com full-time (less than a year)

    Pros

    good pay. Lots of walking

    Cons

    strict on points and favouritsim

    Advice to ManagementAdvice

    listen more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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