Amazon.com

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  www.amazon.com

Amazon.com Reviews

Updated 20 December 2014
Updated 20 December 2014
3,947 Reviews
3.4
3,947 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,673 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Senior Operations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Operations Manager
    Former Employee - Senior Operations Manager

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    Fast pace, leading company in the field. Fantastic focus on customers. Good opportunities for promotion due to company's rapid expansion.

    Cons

    No training so you're expected to learn everything yourself as you go along. Expect you to dedicate your life to the company with total obsession. Most fulfilment centres are in the middle of nowhere.

    Advice to ManagementAdvice

    Increase your attention span - as soon as one project is announced and partially started the focus goes on to the next big thing without ever having finished the first.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A lot of reporting, poor management, but great package.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time (more than an year)

    Pros

    - Package: good salary, RSUs
    - I learned a lot
    - Looks good on your CV (very selective & successful)
    - Brand awareness (clients)

    Cons

    - Poor management: ex Boston Consulting Group mainly, they don't care about their staff nor HR
    - Extremely political: directors and category leaders use deep dives, financial reviews (operational plan), pricing reviews and backgrounds check (business school, consulting) to promote or to get rid off employees
    - Data centric / mental: analysing spikes or drops in base points even when it's not relevant (just a couple of units sold, or analysing sales over a couple of hours only on a very specific day: WoW and YoY!)
    - Workload: up to 60 hours per week, including Sundays (the data is processed on Saturdays so you receive business reports on Sunday morning and questions from the management on Sundays afternoon / evening)

    Advice to ManagementAdvice

    It works, so not sure why they should change anything. It's just horrible for most employees / high turnover the first 2 years.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Can get lost in the company and heavily performance monitored

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Amazon.com full-time

    Pros

    Ok salary with shares. Nice colleagues.

    Cons

    Can get stuck in a rut with you career. Daily repetitive tasks with not much variation. Yearly performance is very taxing and difficult to get promotion.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Global leader in their field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Good technology, amazing brand for your CV

    Cons

    They are all about politics...The management doesn't care about employees which is a big mistake

    Advice to ManagementAdvice

    Employees shouldn't just be puppets/robots to use.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 5 people found this helpful  

    They claim frugality is their main value - you'd better believe it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Lead in Slough, Berkshire, South East England, England
    Current Employee - Project Lead in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (more than 5 years)

    Pros

    Great learning opportunities. They prefer to recruit internally, so once you're in, it is possible to take your career to the next step. Virtually everyone you come across outside of work is an Amazon customer, usually a happy one - it is true that the level of customer service is something to feel proud of.

    Cons

    Absolute lack of transparency from Management, and very, very corporate environment - you've got to be ready to say you've got 'Amazon DNA'. As mentioned in the title, frugality is one of their core values, and it is one that applies to employees at all level. Salaries aren't amazing, and there are very few perks. In the team I worked with the turnover was very high, which was worrying.

    Advice to ManagementAdvice

    Retain your skilled staff! And be generous, at least a little.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Get on the Cloud Computing Wave (although it comes at a BIG price)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Slough, Berkshire, South East England, England
    Current Employee - Account Manager in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (more than an year)

    Pros

    1. You will get experience from the top cloud computing company out there, it's months ahead of the competition (Microsoft are catching up)
    2. Most customer centric company I've ever worked for
    3. You will learn where technology is headed for the next 10+ years
    4. This job will set you up for your next job - Most sales people leave after 18-24 months, many employees actually call it a "Cloud MBA" since it will open up many opportunities after your initial 12 months there.
    5. Getting a meeting with new customers is a lot easier than any other company I've worked for (people really do love the Amazon brand)

    Cons

    1. Very poor compensation and benefits (Most employees I've talked to took a pay cut to join AWS)
    2. Least employee centric company I've worked for (employees are treated as a commodity)
    3. Reaching your sales quota has to do a lot more with luck and there is no real science that goes into calculating it
    4. You won't get any "real" professional development training
    5. Be prepared to be heavily micro managed
    6. Highly immature and condescending management team
    7. You will spend more time attending territory reviews, building account plans and will be attending internal meetings, rather than meeting with customers.

    Advice to ManagementAdvice

    There is a massive skills gap in the middle management and top level management. You need to either change them or train them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    AWS should be the greatest company in the world...but its not!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Slough, Berkshire, South East England, England
    Former Employee - Account Manager in Slough, Berkshire, South East England, England

    I worked at Amazon.com full-time (more than an year)

    Pros

    Innovation is constant, great customer loyalty to Amazon. Opportunity to work on Technology that is bleeding edge. Market leader in IaaS

    Cons

    Heavily Micro managed, no development, no training, no support from middle management.
    Indecisive management who do not even follow their own "Leadership Principles" Success is never celebrated.
    Employee dissatisfaction is very high hence the churn!

    Advice to ManagementAdvice

    Improve the culture by having less of the micro management, treat your people with respect and allow them to breathe and express themselves. Follow your own leadership principles to the latter!! Colleagues I spoke to said they are waiting to achieve their "2 Year MBA" and will move on...is that right? NO it is not its not good for the company and not good for the customer! so where is your customer obsession?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    very physical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fulfillment Associate in Rugeley, England
    Former Employee - Fulfillment Associate in Rugeley, England

    I worked at Amazon.com part-time (less than an year)

    Pros

    If your fit it will keep you fit ....

    Cons

    if your not fit you will ache and have muscle strains etc

    Advice to ManagementAdvice

    motorised transport in fulfillment centres would be good.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    SDE in London

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer I in London, England
    Former Employee - Software Development Engineer I in London, England

    I worked at Amazon.com full-time (more than an year)

    Pros

    Good Software Engineering processes. You will learn a lot while working at Amazon that will be useful for the rest of your career.

    Smart people working there.

    Cons

    Job title deflation. I'm not usually bothered by things like job titles, but after many years in the same role, it can cause real problems with your career. It also means that you are underpaid compared to other companies. Getting a promotion appears to be close to impossible.

    As others have said, long hours are the norm. As well as being on call one week a month. The office being in an unpopular location in the city didn't help with the commuting time.

    Advice to ManagementAdvice

    The Seattle interview process doesn't work well in London. People aren't used to studying for an interview for a couple of months before getting a job here like they do in the states, as well as the sheer number of tech companies here meaning that Amazon can't afford to be as choosy.

    The amount of churn going on in the office isn't normal, even for Amazon.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Dire to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate, Ambassador Picker, Packer, Sorter Etc in Swansea, Wales
    Current Employee - Associate, Ambassador Picker, Packer, Sorter Etc in Swansea, Wales

    I have been working at Amazon.com as a contractor (less than an year)

    Pros

    NONE its a living hell

    Cons

    Slave labour and barely legal terms of employment

    Advice to ManagementAdvice

    Treat your staff as you wish to be treated yourself. Fair breaks, and conditions would be a start.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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