Amazon.com Reviews

Updated 30 September 2014
Updated 30 September 2014
3,557 Reviews
3.3
3,557 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,453 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 110 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 326 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 583 reviews)

  • There is literally no work life balance inside this company (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Employee empowerment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Pros

    Employee empowerment, culture of continuous improvement visible in every aspect of the company, ample opportunities to improve the existing systems and processes. Power is in the data.

    Cons

    One has to be extra careful in managing work - life balance. Getting used to the amazon way of doing things might be a little daunting for a fresh starter. Compensation is not the best at all levels.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Burns out good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Slough, Berkshire, South East England, England
    Current Employee - Account Manager in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time for more than a year

    Pros

    Good brand name for your CV
    Lots of intelligent, hard-working people
    High turnover means lots of opportunities to move around

    Cons

    No work-life balance
    Chronically under-staffed due to attrition and poor hiring process
    Highly bureaucratic
    No training or development opportunities
    No investment in employees
    No reward for hard work - just more work to do!
    Very political culture: more about appearance than actual work so hard-workers tend to be the last to be rewarded
    Systemic bullying and back-stabbing
    Convoluted and wasteful interview process
    Convoluted and political promotion process
    Emphasis on targets rather than people management
    Very few experienced people in the company due to high turnover - no-one knows what's going on
    Unscalable systems held together with patches and workarounds
    Cheap and nasty office spaces with no recreational or "wind-down" space
    I have seen too many good people burn out here.

    Advice to ManagementAdvice

    Invest in a decent systems infrastructure instead of hiring highly qualified people to do data inputting for 2 years under extreme pressure until they give up and leave (frequently with no job to go to).
    Invest in your staff: don't kill the golden goose! Good people are not that easy to come by and you should cherish them while you have them instead of showing them the door the minute they stop telling you what you want to hear.
    Remember that most people who work / apply for Amazon are loyal customers as well - and they may not remain that way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    good pay and good job

    Cons

    there is none at amazon

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great fast paced business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources
    Former Employee - Human Resources

    I worked at Amazon.com full-time for more than 3 years

    Pros

    Autonomy and relative autonomy in European teams
    Pace of growth and innovation
    Opportunity to work internationally
    Do cool stuff!

    Cons

    Old hands in the business in surprisingly senior roles - limited external experience and decision making can be chaotic
    Frugality as business value - not much team atmosphere and environment
    Pace means career progression can be limiting - EU structure has key roles in Luxembourg

    Advice to ManagementAdvice

    Give back to the teams more

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    amazon

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    employee focused, creative environment and fun

    Cons

    low pay, demandincg works chedule

  7. 1 person found this helpful  

    management changes too often ;not always creating positive culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Peterborough, England
    Current Employee - Warehouse Associate in Peterborough, England

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    promising,secure job,business trips, a huge variety of jobs.

    Cons

    No bonuses for level 1 associates,management changes too often.

    Advice to ManagementAdvice

    Threat all associates respectively and equally despite role within organization

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 4 people found this helpful  

    I have worked just over a year at Amazon now in Customer Service and I feel that you are just a robot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Amazon.com part-time for more than a year

    Pros

    The Shares and benefits you get are good if you stay 2 years and looks good on your CV. Nice to deal with customers and help them.

    Cons

    I do not know many people who have managed to stay the 2 years at Amazon. It is a stress factory and you are not allowed to think for yourself it seems. Have to get authorisation for too many things. Supposed to be a place where the customer comes first - what about the employees I ask!!!

    Advice to ManagementAdvice

    Be good to your people and not treat them like they are well beneath you. For people to be productive they have to be happy. Without good employees which you do have already, you won't have a reputable organisation. I believe people are key to a business. You have to learn to appreciate them and treat them like people.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Overall good experience in the office environment, good interactions but not so good progress opportunities available.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk  in  Slough, Berkshire, South East England, England
    Former Employee - Risk in Slough, Berkshire, South East England, England

    I worked at Amazon.com full-time for more than 3 years

    Pros

    Good working culture, lot's of smart people, good office parties.

    Cons

    Little or no career progression and development available.

    Advice to ManagementAdvice

    Shape up career progression and salaries for lower level staff.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 13 people found this helpful  

    Customer obsessed but no interest in its own employees! Shockingly political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Manager  in  Slough, Berkshire, South East England, England
    Former Employee - Human Resources Manager in Slough, Berkshire, South East England, England

    I worked at Amazon.com full-time for more than a year

    Pros

    Good brand for your CV

    Cons

    Very political , you will get one if you are friends with the right people.
    People are stretched to the maximum and pushed to the limit. Often employees are off with migraines , stress and no one really cares about their well-being. The HR department is set up to mainly serve the leaders and not the people. Very arrogant leaders who do not care about employees but only obsess over data and numbers. Everything is done to serve the external customers and nothing is done for the hard working people. You are expected to work day and night, no work life balance and no recognition. Poor management style, this cannot be sustained. People come and go because they hate working in such an environment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    FBA Team: Unprofessional, unethical and horrible place to work, very high staff turn over due to management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FBA: Partner Buyer Manager (Basically Sales Executive )  in  Slough, Berkshire, South East England, England
    Former Employee - FBA: Partner Buyer Manager (Basically Sales Executive ) in Slough, Berkshire, South East England, England

    I worked at Amazon.com full-time for less than a year

    Pros

    The name looks good on your CV

    Cons

    All about number and data, management care nothing about their employees or their welfare. You are just a number and worked to the bone, HR will do nothing for you but show you the door when you slightly slip. No compassion given for personal circumstances i.e death I family, health. False promise of career progression in all merchant services, I worked for both FBA and M@

    Advice to ManagementAdvice

    Care about your employees and stop the false care free 'tech creative' atmosphere, stop managing staff my fear.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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