Amazon.com

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Amazon.com Reviews

Updated 20 December 2014
Updated 20 December 2014
3,947 Reviews
3.4
3,947 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,673 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 14 people found this helpful  

    Great being a customer, terrible being an employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Manager in Milton Keynes, England
    Former Employee - Human Resources Manager in Milton Keynes, England

    I worked at Amazon.com full-time (more than an year)

    Pros

    Minimal, Good brand on your CV.

    Cons

    Expectation to work all hours of the day - way beyond the norm of reasonable. People were expected to work evenings, weekends, whilst on holidays etc. I also agree with another review that mentioned about the rapid growth - whilst existing employees were expected to suck up the double or triple workload this created.
    I understand the values - but they took frugality to another level. I have never worked anywhere quite so shabby, it made me depressed walking into the office every day.

    Advice to ManagementAdvice

    Follow your own advice - you claim to be customer centric - what about thinking about the employees in that every now and then?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good Company - Production Operative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Operative
    Former Employee - Production Operative

    I worked at Amazon.com as a contractor (more than an year)

    Pros

    Can contribute in ways that will effect business procedure.
    Constant Feedback
    Willing to teach you the processes
    Good permanent staff

    Cons

    No flexible hours, the temping culture lowers moral and creates an us and them culture at times
    Ideas are sometimes overlooked because of the procedure that takes place and your status on the hierarchy.
    Lack of switching process can lead to a boring environment and short sighted view on some processes, this is being combated however.

    Advice to ManagementAdvice

    Have more flexible hours to suit more lifestyles,

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Very well respected company, with strong values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Manager in London, England
    Current Employee - Programmer Manager in London, England

    I have been working at Amazon.com as a contractor (more than an year)

    Pros

    Fast paced environment, with lots going on in several country. Think for yourself and self-service attitude.

    Cons

    Help is not always at hand when you need it, due to the self-service attitude. Workforce spread over several countries can make meetings difficult.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 8 people found this helpful  

    Obsessed with growth with no time for their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Marketing in Slough, Berkshire, South East England, England
    Current Employee - Online Marketing in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Everyone who works here is very bright and driven so you never need to carry anyone - they'd get fired long before that
    Career progression - you can move around easily and change job functions which offers a lot of opportunity
    Customer focus - they genuinely put the customer first which is rare for a company this size

    Cons

    Culture is very stressful - most people work evenings and weekend. There's no work-life balance, even at the more junior levels.
    Management are poorly trained and over-stretched.
    Tools are clunky and frustrating - they don't have dedicated analysts so you have to pull your own data from multiple sources.
    Too much admin at all levels - even MBAs and past consultants are given crap tasks to do.

    Advice to ManagementAdvice

    Spend some time reshaping the company into what it should be 15 years down the line. Currently it's still working as a start up with dodgy hacks and patches, no policy and little structure. This can't be sustained.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 16 people found this helpful  

    Jeff Makes Billions, you eat peanuts!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in London, England
    Current Employee - Account Manager in London, England

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Tbh I really cannot say much here, the 10% off was a pro.

    Cons

    Everything from the fatigued dull employees to the boring overstretch interview process, long hours, bad management I could continue for a while. This place really is just a 21st century sweat shop selling items from A to Z while we rip off the UK tax payer by withholding revenue. In closing if you want to go through a laborious interview process to work in a place where most of the time you are left to yourself with little interaction go for it. Well done Jeff in creating a zoo full of idiots while making billions in the process I salute the dull opportunities you created for us silly humans.

    Advice to ManagementAdvice

    You suck!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Incredibly bright people, very tech driven, obsessed with growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Slough, Berkshire, South East England, England
    Current Employee - Director in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Progressive, challenging, driven, fast growing

    Cons

    Secretive, not people driven, obsessive about data, no interest in product

    Advice to ManagementAdvice

    Accept that people are different and bring different skills, all of which are needed. More commone sense required.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 19 people found this helpful  

    Dreadful place to work- slave drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Manager in London, England
    Current Employee - Human Resources Manager in London, England

    I have been working at Amazon.com full-time (more than 5 years)

    Pros

    Intellectually stimulating work, smart people, innovative environment

    Cons

    terrible work life balance, low pay, no learning & development opportunities, under-resourced, very low team morale based on people being overworked and constantly tired, lack of recognition. The company is growing at a tremendous rate but they do not hire enough new people to cope with the ever-increasing workload. Instead existing employees are pushed to the limit. Many staff are off frequently with headaches or other stress-related conditions.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 8 people found this helpful  

    Incompetent Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst in Slough, Berkshire, South East England, England
    Current Employee - Fraud Analyst in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (less than an year)

    Pros

    Co workers, I felt bad for some of them the way they were treated. Jeff Bezos, you suck.

    Cons

    High pressure, incompetent management, crummy cafeteria, HIGH turnover rate, my manager had more face piercings in her face then skin. Quit after three weeks, never again. Just the way they treat people is terrible.

    Advice to ManagementAdvice

    Hire competent people for management and not hippies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 18 people found this helpful  

    Slough Head Office High Staff Turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Current Employee in Slough, Berkshire, South East England, England
    Current Employee - Current Employee in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Many new starters who think it`s great that they`ve got in through the doors of Amazon

    Cons

    So many people leaving. People who only started a few weeks before and many employees who`ve been there years are also leaving the uncaring atmosphere. Some staff will leave to go to other jobs but I`ve never known so many people leave to do NOTHING! They have no job to go to, they simply cant take anymore of working for Amazon and feeling like they`ve been chewed up and spat out. That says alot about a company.

    Advice to ManagementAdvice

    Stop this "you dont like it? We`ll find somebody else who does" attitude. You`ve lost many amazing people over the years because you treated them so badly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 12 people found this helpful  

    Corporate Analyst at "Burn and Churn" Company SLOUGH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Analyst in Slough, Berkshire, South East England, England
    Former Employee - Finance Analyst in Slough, Berkshire, South East England, England

    I worked at Amazon.com full-time (more than an year)

    Pros

    Good brand on your CV
    Overview of different approach to ordinary problems (Amazon way is so peculiar that your experience won't be of any utility in another corporation), this should go in the Cons!!
    Initial enthusiasm
    No dress code

    Cons

    Work life balance is non - existent. The amount of work will grow with time as the Company is growing at incredible pace. Still you will have to perform to advance but also to simply keep your job. This means working long hours every day and all the weekends with the Company laptop, that all the employees have. Working smart means passing the ball that would not compromise your performance but most important you network, of course at detriment of the less connected colleagues. In this way your surviving will depend on your ability to step on the heads of the most "weak" employees, creating an awful "dog eat dog" environment. Political wars beetwen managers can last months and normally end up in the resignation of the looser and the elimination of all the looser followers. The aim of many managers seems the survival in the Company at total detriment of the efficiency of the systems, in this way, problems are left unresolved due to lack of support in the resolution until they become a case, old owners let go and new owners, more politically placed provide an adequate (or not, this is not relevant) solution. Must be a case that the majority of people leave before the 2 years of permanent employment, before the vesting of the Shares, so that the Company keeps the majority of the shares inhouse. Many people leave with no other job at hand, as mental sanity become more important than having an employment.

    Advice to ManagementAdvice

    I believe the Company is exactly where it wants to be.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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