Amazon.com Reviews

Updated 17 September 2014
Updated 17 September 2014
3,498 Reviews
3.3
3,498 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,424 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

Employee Reviews

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  1. 7 people found this helpful  

    Does not hesitate to over-work employees...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator  in  London, England
    Current Employee - Database Administrator in London, England

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    - Smart people all around keeping you on toes.
    - Culture of thinking out of box.
    - Tough milestones to achieve promotions ... extracts the best out of the employees.
    - A transparent internal job transfer to suit an employee's choice.

    Cons

    - pathetic work-life balance.
    - in the name of frugality , they do some cheap and mean things like choose a facility in the remotest corner of the city where facilities are cheap.
    - the job offer letter misleads almost every employee...in the sense that the stocks given to an employee is considered every year during appraisal and the increment in salary will be in inverse proportion of stocks vested, so if lots of stocks gets vested , the company won't give you much hike even if you are a top performer.
    - Hard to get recognized for good-work but fast enough to get criticized for an error.
    - Have a history of Lay-off at trifle error.

    Advice to ManagementAdvice

    An employee's work ownership does not make the employee a work-horse which can keep running without any pause. Learn to recognize key employee and try to make them happy , after all they are the ones which keeps your company alive.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager  in  London, England
    Current Employee - Senior Product Manager in London, England

    I have been working at Amazon.com full-time for more than a year

    Pros

    Smart People and big business challenges

    Cons

    Not enough hours in the day

    Advice to ManagementAdvice

    Keep investing for the long term

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Slough, Berkshire, South East England, England
    Current Employee - Financial Analyst in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time for more than a year

    Pros

    Continous change
    salary
    smart people
    you free organize your work
    no dress code

    Cons

    Politics (only if your attitude is agradable to senior managers you will be considered for promotion, no shy is liked by american culture)
    Huge work load that brings you t work at least 10 to 20 hours more that contract working hours
    No positive feedback
    No appreciation of your work
    Slough

    Recommends
    Positive Outlook
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  5.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Slough, Berkshire, South East England, England
    Current Employee - Sales Representative in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time for less than a year

    Pros

    good employer with good chances

    Cons

    salary and bonuses are not too high

    No opinion of CEO
  6. 1 person found this helpful  

    Fast paced and lots of opportunities but lacking in development and training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vendor Manager  in  London, England
    Current Employee - Senior Vendor Manager in London, England

    I have been working at Amazon.com full-time for more than a year

    Pros

    Get responsibility to drive decisions
    Never get bored - very fast paced

    Cons

    No training or coaching
    Disorganized in terms of structure and best practices
    High

    Advice to ManagementAdvice

    Invest not just hiring good people but also make sure they are well trained and onboarded

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Cog in a machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Packer  in  Swansea, Wales
    Current Employee - Packer in Swansea, Wales

    I have been working at Amazon.com full-time for less than a year

    Pros

    It's a job in these hard times. Ideal for 'nazi' types - plenty of jobsworths in charge of drones.

    Cons

    Packing in the 'Fulfillment Centre' has to be one of the worst jobs going, it's like being in a work camp - be prepared to stand (a sit down for a minute is forbidden) for 4 hours solid before the break. This break is meant to be 30 minutes BUT the queue for the security barrier - which goes off for everyone (teeth fillings?) and the long walk back to your station results in about 20 minutes. Another three and half hours standing, questioned as to where you've been if you go to the loo (where would you go as you're not allowed out?) or only being spoken to when told you need to up your speed to meet targets. There's no incentive to speed up unless you count being able to keep the job because you will be given 'points' if you fail - 3 points in a 3 month period results in a disciplinary. Then the queue to clock out and negotiate security plus the long walk to the overflow carpark adds another 20+ minutes to your day.

    Advice to ManagementAdvice

    Treat people like human beings - no reason not to bearing in mind the money Amazon makes.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 20 people found this helpful  

    Competitive Selfish Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Employee  in  Slough, Berkshire, South East England, England
    Current Employee - Corporate Employee in Slough, Berkshire, South East England, England

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    Great brand name that is recognised globally, it's likely you'll work with some of the most driven and smart people you're likely to encounter. This in turn can rub off on you and enable you to raise your game, at a cost.

    Cons

    Amazon has the most selfish, individualistic culture of any business I have worked for. The working environment in Slough is down right unpleasant, over-cramped and dirty offices based in a down at heel area of town. The brand name is clearly able to attract some very smart people all hoping to get on the gravy train, but as the business has grown, the culture has become less friendly. Tenured employees are not appreciated and employees in general are entirely disposable. I have never worked with so many people that will happily stab each other in the back (or front) to get ahead. There is no fostering of team spirit or taking a genuine interest in people. No-one seems to have any life outside of work or take any interest in each other as individuals. There is absolutely no investment in talent management, talent development, or CSR. I find this unbelievable in a company the size of Amazon. The HR department contains the most useless group of individuals I have encountered, who seem to do little more than help manage people out of the business.

    To survive at Amazon (and that is what you'll do... survive) you have to become an unquestioning drone, happy to work all the hours and meet all the demands on earth without reward or positive feedback. I find it hilarious the one of the leadership principles is 'disagree and commit', however doing so will get your card marked. I also find it hilarious that one of Amazon's 'peculiar ways' (of which there are many), is too not come across like the corporate borg. This place is more like the corporate borg than anywhere I have worked. Regimented leadership principles that you have to adhere to. Don't let wearing casual clothes to work fool you that you'll be playing table football in your lunch hour. 1. You wont get a lunch hour because the business is too frugal (tight) to hire enough staff. 2. There is nowhere to eat your lunch other than your desk, because the deli handling nine floors of employees is tiny. 3. Should you be able to get out for lunch, you have the delights of Slough high street to contend with.

    I think the thing that is most depressing, is that the business is doing extremely well in these uncertain times, and yet there is no celebration of this, no lightheartedness, no fun. Just a relentless drive for growth with people under ridiculous amounts of pressure, trampling over each other to get ahead and sticking to cliques in order to survive. It's depressing that people have to act in such a selfish manner to succeed, and depressing to think that you have to abandon your principles to stay afloat..

    It is easy to get sucked into the business and try and meet the ridiculous expectations and pressure you will be placed under, but the business can suck you dry if you let it, and spit you out without a thought. There is a very unpleasant core to Amazon.

      business is full of

    Advice to ManagementAdvice

    Hard to say, Amazon is too smart for this to happen by accident. The business is exactly as it wants to be.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Good Company to work for overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FC Associate  in  Dunfermline, Scotland
    Current Employee - FC Associate in Dunfermline, Scotland

    I have been working at Amazon.com full-time for more than a year

    Pros

    Great Opportunities for Promotion
    Great work atmosphere
    Good pay package.

    Cons

    Too much bickering in depts
    Not enough communication
    Lack of Leadership
    Too many Team leads Managers in each dept. (ever heard too many cooks spoil the broth)

    Advice to ManagementAdvice

    NIp any inter departmental bickering in the bud before it affects the whole dept.
    More communication is required we shouldnt have to chase up agencies they should be chasing us once we give them a querie.
    Better leadership i can see improvements already but much more needed.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 12 people found this helpful  

    Only way to progress is to play the politics and have an MBA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Manager  in  Slough, Berkshire, South East England, England
    Current Employee - Product Manager in Slough, Berkshire, South East England, England

    I have been working at Amazon.com

    Pros

    - Lots of smart people
    - Diverse business functions
    - Amazon brand

    Cons

    - Lack of recognition for good work
    - Political
    - Unrewarding
    - Managers with low level of understanding of the basic business process (top down)
    - Lack of team culture - can be very negative
    - People 'push back', and this can end up going in circles
    - Lots of ideas, without a good foundation to automate processes
    - Too much whispering
    - Frugality
    - Slough

    Advice to ManagementAdvice

    - Better understanding of what the grass-root job entails
    - Open communication
    - Don't try to mould everyone into one personality - take pride in the dynamic workforce
    - Flatter management style as opposed to hierarchical

  11. 3 people found this helpful  

    Great company but poor career progression.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Slough, Berkshire, South East England, England
    Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England

    I have been working at Amazon.com

    Pros

    Good Benefits
    Good location
    Good brand name to have on your CV

    Cons

    You need Analytical Skills to move into any area.

    Advice to ManagementAdvice

    More beneficial to look at recruiting internally. Internal Staff may not have the industry knowledge but they do have "Amazonian" ways.

    Approves of CEO

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