Amdocs
3.2 of 5 682 reviews
www.amdocs.com Chesterfield, MO 5000+ Employees

Amdocs Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

3.2 682 reviews

                             

83% Approve of the CEO

Amdocs President, CEO, and Director Eli Gelman

Eli Gelman

(262 ratings)

65% of employees recommend this company to a friend
682 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Very Satisfied with work life Balance and quality of work"
    in 39 reviews
  • "Work culture is very good, learn technical stuff"
    in 57 reviews
Cons:
  • "work-life balance as one of Amdocs' goals); no feeling of team work or appreciation"
    in 86 reviews
  • "In the Delivery division there is no Work life balance (mostly no life)"
    in 21 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Professional, capable, with breadth of offering and good at managing change

Sales Director (Current Employee)
London, England

I have been working at Amdocs full-time for more than 3 years

ProsIts been flexible and work/life balance good
There's a variety of solutions
Strong Israeli exec management
Professional and hard working colleagues
Manage PR and financials very well

ConsUnit management can be weak
Slow integration / acquisition
Big company = much politics = much delay
Lots of big company processes
No promotions/career management
Lots of bossing mentality and fewer workers

Advice to Senior ManagementKeep up the town halls and communications
Manage the staff you have, not just leavers and joiners
Change the BIG Amdocs mentality

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

Worked for Amdocs - worldwide

Senior Business Analyst (Former Employee)
Hatfield, West Midlands, England

I worked at Amdocs as a contractor for more than a year

ProsBig company, big shoulders to lean on.

Consbig company, elephant legs that move slowly.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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  • No Opinion of CEO

 

I imagine the work experience can be very different depending on which group you work in.

Anonymous Employee (Current Employee)
Reading, England

I have been working at Amdocs

ProsBenefits are some of the best I've seen.
Flexible work hours
Ability to work from home
Opportunity to experience different parts of the company

ConsVery political - "escalations" at the drop of a hat
Meetings about having meetings about what's going to be on the agenda of the next meeting
Difficult to get your head around the different parts of the organization. Plus, it's constantly changing.

Advice to Senior ManagementImprove the PMI process to include newly acquired companies into the Amdocs fold more fully
Set objectives that are complimentary across departments rather than conflicting.

No, I would not recommend this company to a friend

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1 person found this helpful  

Not great....

Principal Consultant (Current Employee)
London, England

I have been working at Amdocs

ProsRelatively stable, OK for 'coasters'

ConsPolitics, Organizational incoherence, Poor customer and partner reputation

Advice to Senior ManagementStop inter-departmental warfare, address reputational issues and morale issues.
Create a small company ethos that encourages innovation.

No, I would not recommend this company to a friend

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love and hate: depends on theday, the customer, the project

Senior Consultant (Current Employee)
London, England

I have been working at Amdocs

Prosmarket leader in its field

Consworking very hard and not always acknowledged

Advice to Senior Managementmultinational company must recognize cultural differences, not just within the ompany but also with their customers and the way in which one interacts with them

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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  • No Opinion of CEO

 

Good opportunity for experienced or dedicated staff. Too much "corporate" management makes effecting change hard.

Software Engineer (Current Employee)

I have been working at Amdocs

ProsUK benefits are excellent, and worth the slightly uncompetitive salary. Processes do improve, albeit slowly. You can progress quickly if you are experienced or willing to live in the office. The right projects (high visibility) can be very rewarding as they can be used to effect changes which would normally have taken too long.

ConsThe bureaucracy is overkill, there are too many levels of management. Inter departmental communication is poor. Experienced staff are all too often promoted away from where they can make a real difference, leaving unexperienced staff to attempt to continue.

Advice to Senior ManagementClearer communication about WHY they are making decisions.

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  • Culture & Values
         
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through interview..good pay and great work culture

Senior Subject Matter Expert (Former Employee)
Gurgaon, Haryana (India)

I worked at Amdocs full-time for less than a year

ProsGood HR policies, Great work ethic and culture dynamic projects.

Constough competition, promotion can be a bit hard to earn

Yes, I would recommend this company to a friend

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Good experience with Amdocs

Development Expert (Current Employee)
Pune (India)

I have been working at Amdocs full-time for more than 3 years

ProsGood Work life balance. Good Pay. Employee Care

ConsRoles and Responsibilities not so clear. No encouragement on certification.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Wonderful , one of the good Organisations to work with

Anonymous Employee (Current Employee)

I have been working at Amdocs

ProsGrowth Opportunities , Benefits for employees , it is an employee centric organisation

ConsWork pressure and Dynamics of work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Nice place to work

Senior Testing Engineer (Current Employee)
Pune (India)

I have been working at Amdocs full-time for more than 3 years

ProsAmdocs provides a good working environment. takes care of its employees.
good site oppurtunities

Consnight shift and prolong hours of work

Advice to Senior ManagementGood job. keep it up

Yes, I would recommend this company to a friend

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