Amdocs
3.2 of 5 691 reviews
www.amdocs.com Chesterfield, MO 5000+ Employees

Amdocs Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

3.2 691 reviews

                             

83% Approve of the CEO

Amdocs President, CEO, and Director Eli Gelman

Eli Gelman

(265 ratings)

65% of employees recommend this company to a friend
691 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work life balance (if you are in Product Business Group)"
    in 43 reviews
  • "Work culture is very good, learn technical stuff"
    in 57 reviews
Cons:
  • "work life balance; employees are encouraged to work many extra hours and weekends"
    in 91 reviews
  • "Management seems proud that there is no work life balance"
    in 22 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Professional, capable, with breadth of offering and good at managing change

Sales Director (Current Employee)
London, England

I have been working at Amdocs full-time for more than 3 years

ProsIts been flexible and work/life balance good
There's a variety of solutions
Strong Israeli exec management
Professional and hard working colleagues
Manage PR and financials very well

ConsUnit management can be weak
Slow integration / acquisition
Big company = much politics = much delay
Lots of big company processes
No promotions/career management
Lots of bossing mentality and fewer workers

Advice to Senior ManagementKeep up the town halls and communications
Manage the staff you have, not just leavers and joiners
Change the BIG Amdocs mentality

Yes, I would recommend this company to a friend

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Worked for Amdocs - worldwide

Senior Business Analyst (Former Employee)
Hatfield, West Midlands, England

I worked at Amdocs as a contractor for more than a year

ProsBig company, big shoulders to lean on.

Consbig company, elephant legs that move slowly.

Yes, I would recommend this company to a friend

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I imagine the work experience can be very different depending on which group you work in.

Anonymous Employee (Current Employee)
Reading, England

I have been working at Amdocs

ProsBenefits are some of the best I've seen.
Flexible work hours
Ability to work from home
Opportunity to experience different parts of the company

ConsVery political - "escalations" at the drop of a hat
Meetings about having meetings about what's going to be on the agenda of the next meeting
Difficult to get your head around the different parts of the organization. Plus, it's constantly changing.

Advice to Senior ManagementImprove the PMI process to include newly acquired companies into the Amdocs fold more fully
Set objectives that are complimentary across departments rather than conflicting.

No, I would not recommend this company to a friend

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1 person found this helpful  

Not great....

Principal Consultant (Current Employee)
London, England

I have been working at Amdocs

ProsRelatively stable, OK for 'coasters'

ConsPolitics, Organizational incoherence, Poor customer and partner reputation

Advice to Senior ManagementStop inter-departmental warfare, address reputational issues and morale issues.
Create a small company ethos that encourages innovation.

No, I would not recommend this company to a friend

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love and hate: depends on theday, the customer, the project

Senior Consultant (Current Employee)
London, England

I have been working at Amdocs

Prosmarket leader in its field

Consworking very hard and not always acknowledged

Advice to Senior Managementmultinational company must recognize cultural differences, not just within the ompany but also with their customers and the way in which one interacts with them

Yes, I would recommend this company to a friend

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Good opportunity for experienced or dedicated staff. Too much "corporate" management makes effecting change hard.

Software Engineer (Current Employee)

I have been working at Amdocs

ProsUK benefits are excellent, and worth the slightly uncompetitive salary. Processes do improve, albeit slowly. You can progress quickly if you are experienced or willing to live in the office. The right projects (high visibility) can be very rewarding as they can be used to effect changes which would normally have taken too long.

ConsThe bureaucracy is overkill, there are too many levels of management. Inter departmental communication is poor. Experienced staff are all too often promoted away from where they can make a real difference, leaving unexperienced staff to attempt to continue.

Advice to Senior ManagementClearer communication about WHY they are making decisions.

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  • Culture & Values
         
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Ability to grow within the company

Product Manager (Former Employee)
Raanana (Israel)

I worked at Amdocs full-time for more than 10 years

ProsGreat people ; ( although, on second thought this varies between the departments and Chativot)
Good on-the-job training facilities and possibilities
International company with American-style leadership

ConsLife/work balance is sometimes compromised

Advice to Senior Managementbe more flexible

Yes, I would recommend this company to a friend

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Sales director

Sales Director (Current Employee)
Seattle, WA (US)

I have been working at Amdocs full-time for more than 5 years

ProsMarket leader, global company, diverse environment, treats employees with respect and integrity, successful and continuously growing

ConsVery demanding work environment, company expects you to be always available, lot of travel and sometimes with short notice.

Advice to Senior Management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Nice to work with

Anonymous Employee (Current Employee)

I have been working at Amdocs full-time

ProsEmployee friendly and a place to enjoy

ConsPlace to work on different technologies

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Senior Consultant

Senior Consultant (Current Employee)

I have been working at Amdocs full-time for less than a year

ProsGood perks with average benefits and flexible working environment

ConsDoesn't emphasize on of job satisfaction, the objective is just to get the job done and career prospect is almost to none unless you're into office politics.

Advice to Senior ManagementStart spending sometime listening to ppl at ground level and emphasize on career growth.

No, I would not recommend this company to a friend

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