Amdocs Reviews

Current Employee – been working at Amdocs full-time for more than a year

Pros – Lot of learning opportunity in latest tehnology.Good pay structure and lot of travel opportunity for people who like to work in different places.

Cons – Lot of work and project pressure all the time

Advice to Senior Management – Work life balance in most of the projects is not upto the industry standard.

Yes, I would recommend this company to a friend

Current Employee – been working at Amdocs full-time

Pros – They pay money. I like money. Since I've been there a long time it's fairly comfortable.. they do all the usual benefits, and some managers make an effort to try and keep people happy.

Cons – There seems to be a biannual rotation of senior managers who don't seem bothered with what the division does. Actually getting new development approved is near impossible unless a customer has already signed up money for it, so you are always behind the curve. Cost cutting on things like hardware is just insane. There is a management emphasis on working weekends even when there is no work to do, it just seems like a reflex. There is zero sense of direction or development, there is no desire to be the best or take on competitors from the management, presumably because these things are not in their control.

Promotions are slightly less frequent than blue moons.

Advice to Senior Management – Stop acting like cowards and show some actual vision.,

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Amdocs full-time for more than 10 years

Pros – Basic salary is fine.
Conservative financial management with large cash reserves, means company doesn't have to be reactionary to minor blips and issues.

Cons – Horrifically bureaucratic with process out-weighing function in every aspect.
Technical ability/innovation completely unvalued both for the people with it and those trying to gain it.
Very Israeli-centric
No respect for work-life balance. I accept that occasionally in IT there will be 'crunch' times, but this is ridiculous.

Advice to Senior Management – Identify the core people that produce things that customers actually pay you for.
Shed 2/3 of the rest of the company. If you're in doubt as to what to retain, ask the people actually delivering what support they need and retain those that give it or try to. You're currently paying people to hinder them and just letting the excellent people resign and walk away. Basically you might have noticed top->down isn't working, so how about trying it the other way.

When things go wrong, dive right down to the bottom to understand why and fix the issues (or not, it's your company). Please, don't just shuffle interchangeable managers/departments around every year and wonder why nothing improves. It's insulting to me and makes you look foolish to us.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Amdocs full-time for more than 10 years

Pros – Freedom to do whatever you want. Can take on any role. Good exposure to Telecoms. Challenging environment with opportunity to learn on the job

Cons – Don't expect any reward even when you bring in new business! Too many divisions. Hard work but need to be self motivated to survive. Don't expect any in house training!

Advice to Senior Management – Think globally

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Amdocs full-time for more than 3 years

Pros – Decent salary to start with, but most likely because that's what I had when Amdocs bought the company I worked for. It certainly hasn't kept pace with inflation.
Stable company with good bottom line - although I have no idea how the company makes money.

Cons – Bureaucracy gone mad, my sense of accomplishment as a developer is in achieving anything - despite the best efforts of processes and procedures to stop me.

A very arrogant 'not invented here' attitude when it comes to development tools. Hugely insistent on customising tools - and then stuffing them up completely in the process. Xtra-C - I'm talking about you.

Advice to Senior Management – Reduce management layers. Developers are vastly outnumbers by managers.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Amdocs full-time for more than 3 years

Pros – Workplace with lots of diversity, projects with a great business value
Work with people in international locations (India, Israel, UK, Ireland)

Cons – Budget-driven; projects stopped brutally because of a change of strategy
Hard to grow technically, pushed into managing offshore projects.

Advice to Senior Management – Stop offshoring everything; listen more to developers about their day to day struggles; allow innovation to come from the base

Yes, I would recommend this company to a friend

Current Employee – been working at Amdocs full-time for more than 3 years

Pros – Its been flexible and work/life balance good
There's a variety of solutions
Strong Israeli exec management
Professional and hard working colleagues
Manage PR and financials very well

Cons – Unit management can be weak
Slow integration / acquisition
Big company = much politics = much delay
Lots of big company processes
No promotions/career management
Lots of bossing mentality and fewer workers

Advice to Senior Management – Keep up the town halls and communications
Manage the staff you have, not just leavers and joiners
Change the BIG Amdocs mentality

Yes, I would recommend this company to a friend

Former Employee – worked at Amdocs as a contractor for more than a year

Pros – Big company, big shoulders to lean on.

Cons – big company, elephant legs that move slowly.

Yes, I would recommend this company to a friend

Current Employee – been working at Amdocs

Pros – Benefits are some of the best I've seen.
Flexible work hours
Ability to work from home
Opportunity to experience different parts of the company

Cons – Very political - "escalations" at the drop of a hat
Meetings about having meetings about what's going to be on the agenda of the next meeting
Difficult to get your head around the different parts of the organization. Plus, it's constantly changing.

Advice to Senior Management – Improve the PMI process to include newly acquired companies into the Amdocs fold more fully
Set objectives that are complimentary across departments rather than conflicting.

No, I would not recommend this company to a friend

Current Employee – been working at Amdocs

Pros – Relatively stable, OK for 'coasters'

Cons – Politics, Organizational incoherence, Poor customer and partner reputation

Advice to Senior Management – Stop inter-departmental warfare, address reputational issues and morale issues.
Create a small company ethos that encourages innovation.

No, I would not recommend this company to a friend