Amdocs Reviews

Updated 26 August 2014
Updated 26 August 2014
1,059 Reviews

3.3
1,059 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
320 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Hard work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting Manager  in  London, England
    Current Employee - Consulting Manager in London, England

    I have been working at Amdocs full-time for more than 10 years

    Pros

    Freedom to do whatever you want. Can take on any role. Good exposure to Telecoms. Challenging environment with opportunity to learn on the job

    Cons

    Don't expect any reward even when you bring in new business! Too many divisions. Hard work but need to be self motivated to survive. Don't expect any in house training!

    Advice to ManagementAdvice

    Think globally

    Doesn't Recommend
    Positive Outlook
  2.  

    Bureaucracy gone mad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  London, England
    Current Employee - Software Engineer in London, England

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Decent salary to start with, but most likely because that's what I had when Amdocs bought the company I worked for. It certainly hasn't kept pace with inflation.
    Stable company with good bottom line - although I have no idea how the company makes money.

    Cons

    Bureaucracy gone mad, my sense of accomplishment as a developer is in achieving anything - despite the best efforts of processes and procedures to stop me.

    A very arrogant 'not invented here' attitude when it comes to development tools. Hugely insistent on customising tools - and then stuffing them up completely in the process. Xtra-C - I'm talking about you.

    Advice to ManagementAdvice

    Reduce management layers. Developers are vastly outnumbers by managers.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Senior Subject Matter Expert role job in Amdocs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert  in  Bath, England
    Current Employee - Senior Subject Matter Expert in Bath, England

    I have been working at Amdocs full-time for more than a year

    Pros

    Lot of learning opportunity in latest tehnology.Good pay structure and lot of travel opportunity for people who like to work in different places.

    Cons

    Lot of work and project pressure all the time

    Advice to ManagementAdvice

    Work life balance in most of the projects is not upto the industry standard.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Professional, capable, with breadth of offering and good at managing change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director  in  London, England
    Current Employee - Sales Director in London, England

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Its been flexible and work/life balance good
    There's a variety of solutions
    Strong Israeli exec management
    Professional and hard working colleagues
    Manage PR and financials very well

    Cons

    Unit management can be weak
    Slow integration / acquisition
    Big company = much politics = much delay
    Lots of big company processes
    No promotions/career management
    Lots of bossing mentality and fewer workers

    Advice to ManagementAdvice

    Keep up the town halls and communications
    Manage the staff you have, not just leavers and joiners
    Change the BIG Amdocs mentality

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Worked for Amdocs - worldwide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst  in  Hatfield, West Midlands, England
    Former Employee - Senior Business Analyst in Hatfield, West Midlands, England

    I worked at Amdocs as a contractor for more than a year

    Pros

    Big company, big shoulders to lean on.

    Cons

    big company, elephant legs that move slowly.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Big projects, interesting and diverse workplace, but you're just a little cog in the machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Bath, England
    Former Employee - Senior Software Engineer in Bath, England

    I worked at Amdocs full-time for more than 3 years

    Pros

    Workplace with lots of diversity, projects with a great business value
    Work with people in international locations (India, Israel, UK, Ireland)

    Cons

    Budget-driven; projects stopped brutally because of a change of strategy
    Hard to grow technically, pushed into managing offshore projects.

    Advice to ManagementAdvice

    Stop offshoring everything; listen more to developers about their day to day struggles; allow innovation to come from the base

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    I imagine the work experience can be very different depending on which group you work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Reading, England
    Current Employee - Anonymous Employee in Reading, England

    I have been working at Amdocs

    Pros

    Benefits are some of the best I've seen.
    Flexible work hours
    Ability to work from home
    Opportunity to experience different parts of the company

    Cons

    Very political - "escalations" at the drop of a hat
    Meetings about having meetings about what's going to be on the agenda of the next meeting
    Difficult to get your head around the different parts of the organization. Plus, it's constantly changing.

    Advice to ManagementAdvice

    Improve the PMI process to include newly acquired companies into the Amdocs fold more fully
    Set objectives that are complimentary across departments rather than conflicting.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Not great....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Principal Consultant  in  London, England
    Current Employee - Principal Consultant in London, England

    I have been working at Amdocs

    Pros

    Relatively stable, OK for 'coasters'

    Cons

    Politics, Organizational incoherence, Poor customer and partner reputation

    Advice to ManagementAdvice

    Stop inter-departmental warfare, address reputational issues and morale issues.
    Create a small company ethos that encourages innovation.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    love and hate: depends on theday, the customer, the project

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Consultant  in  London, England
    Current Employee - Senior Consultant in London, England

    I have been working at Amdocs

    Pros

    market leader in its field

    Cons

    working very hard and not always acknowledged

    Advice to ManagementAdvice

    multinational company must recognize cultural differences, not just within the ompany but also with their customers and the way in which one interacts with them

    Recommends
    Approves of CEO
  11.  

    If it is so bad, why are we still there?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME  in  London, England
    Current Employee - Senior SME in London, England

    I have been working at Amdocs

    Pros

    It is a good company to build your management career, starting form technical position. Not a lot of companies will allow you to do it

    Cons

    corporate culture, becoming worse and worse with years.
    There is no way of rewarding technical staff and expertise. If you don't want to be a manager in the end of the day, there is nothing to do in Amdocs

    Advice to ManagementAdvice

    They never think about employees, only about profits

    No opinion of CEO

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