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Amdocs Reviews

Updated 23 April 2015
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Employee Reviews

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  1. Software Test Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time

    Pros

    Open door policy
    Flexible work timing. Good transport facility.
    Good onsite opportunities (in some projects)

    Cons

    Need to have more promotion hierarchy. Currently path is like Test Engg->Sr.Test Engg->Test Lead->Test Manager->Director. Once you are Test Lead need to wait for minimum 5 yrs for next promotion..

  2. Limited career development, below market compensation rates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Herndon, VA (US)
    Current Employee - Anonymous Employee in Herndon, VA (US)

    I have been working at Amdocs full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Experience working for 20,000 person Israeli company
    Exposure to current software technologies and platforms
    Expertise in working across multiple time zones/countries for all projects
    Well stocked snack area

    Cons

    Zero career advancement unless you're from Israel, job changes are always lateral
    Stagnant upper management (lifetime jobs for Israeli staff) means that career advancement opportunities are rare, and usually taken by Israeli employees
    Salary adjustments are limited to upper tier employees to "encourage churn"
    Below market average compensation rates, salary adjustments rarely match cost of living increases
    Jobs are off-shored to lower-cost centers like India and Kuala Lumpur whenever possible
    Byzantine internal processes for everything, very difficult to navigate
    Arbitrary approvals process centralizes decision-making in Tel Aviv

    Advice to Management

    Empower company locations in other countries to develop own processes and procedures
    Provide career advancement paths for all employees, not just Israeli natives
    Drop the snack bar and coffee/tea service, and pay better wages

  3. Project Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good place to work .

    Cons

    Not aware of any specific Cons

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good food, good perks and environment

    Cons

    less learning about various technology

  6. Helpful (1)

    Deliver Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Manager in Pune (India)
    Former Employee - Development Manager in Pune (India)

    I worked at Amdocs full-time (More than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good place if you are looking at relocation (onsite) options

    Cons

    W/L balance totally screwed up. India office is treated as a sweat shop with most of the non-profitable projects coming here.
    Too much focus on building managers at an early age. Most of the managers and GL are handicapped technically.

    Advice to Management

    Try to make teams more effective/technical instead of driving donkeys to do the work of a horse.
    If you don't attract best talent you will soon loose the sheen Amdocs once had.

  7. Very Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in Pune (India)
    Current Employee - Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work life balance.
    Good culture

    Cons

    Nothing as such.All good till now

    Advice to Management

    Keep up the good work

  8. Explored everything there is in the last 10 years of my service with Amdocs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operational Excellence COE Specialist in Pune (India)
    Current Employee - Operational Excellence COE Specialist in Pune (India)

    I have been working at Amdocs full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Reasonably good pay packet, Challenging work, Diverse functions to work in, Open door policy with Management.

    Cons

    Some amount of office politics at play, Flat hierarchy so dont expect to be promoted as frequently as Indian IT companies.

  9. Senior Subject Matter Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Pune (India)
    Former Employee - Senior Subject Matter Expert in Pune (India)

    I worked at Amdocs full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    very very high chances of going onsite
    lot of free food, snacks, breakfast
    lot of employee care
    friday evening parties

    Cons

    quality of work is mainly support

  10. Software Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Pune (India)
    Current Employee - Software Developer in Pune (India)

    I have been working at Amdocs full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good Culture and Perks like breakfast
    Depends on Project you work
    work on Product projects
    Job Security

    Cons

    No Work life balance
    Bad Policies
    Politics

  11. Helpful (1)

    A giant on the wane

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Group Leader in Pune (India)
    Former Employee - Group Leader in Pune (India)

    I worked at Amdocs

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    1. Global workforce
    2. Chance to work with Leading telecom service providers
    3. An established brand

    Cons

    1. Lack of able managers
    2. Company is gradually getting rid of most of the employee benefits
    3. Amdocs has lost its edge in the Indian market

    Advice to Management

    1. Actively listen to the employees
    2. Ensure that the managers are up to speed as far as EQ is concerned.
    3. Make sure that the system remains meritocratic rather than tenure oriented

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