Amdocs Reviews

Updated 28 August 2014
Updated 28 August 2014
1,060 Reviews

3.3
1,060 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
321 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Best for Telcom Domain BSS and OSS

    Cons

    Limited Knowledge Enhancement of Non-Amdocs world

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    An average place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Amdocs full-time for more than 3 years

    Pros

    The company has decent benefits. They try to encourage a work/life balance. I have a great deal of freedom, but I have also proven I'm capable of self management. My immediate manager is very helpful, attentive, gives me freedom and authority to work and trusts my judgment. This has been the greatest benefit for working with this company.

    Cons

    It's very difficult for divisions to work well together. It's also more difficult to find opportunities to advance. You can get a lot of responsibility added to your plate, but no adjustment to pay to match the responsibility. Additionally, one can get lost and become an unknown within Amdocs when one's time is spent 100% at a client site. There's no solid training program, nor any guidance from upper management. You just kind of enter the company and get stuck at one job. Unless you are doing sales and make the big closes, you don't get noticed.

    Advice to ManagementAdvice

    Add a rigorous training program, a viable career advancement path, and review compensation packages to ensure they match level of responsibility.

    Positive Outlook
    Approves of CEO
  3.  

    Good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Subject Matter Expert  in  Pune (India)
    Current Employee - Programming Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time for more than a year

    Pros

    Good atmosphere, good work-life balance

    Cons

    At some point of time, maybe soon or maybe later, the compensation you receive will be a reason to worry.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Customer/Data Support,Liaison, FTP, Tandem, Tbol, Unix, MS Office, Research

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Applications Support  in  El Dorado Hills, CA (US)
    Former Employee - Senior Applications Support in El Dorado Hills, CA (US)

    I worked at Amdocs full-time for more than 3 years

    Pros

    Benefits, Location, Breakfast, Some co-workers, parking, breaks, showers, not many other pros to consider discussing after Amdocs take over in 2005

    Cons

    Management, Cliques within co-workers, no perks, no raises, Cultural differences, off-shore bungles, no cross-training, no training

    Advice to ManagementAdvice

    Speak/Learn English, Listen to tenured associates

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good Company for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Senior Subject Matter Expert  in  Pune (India)
    Current Employee - Programming Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Good Culture, Good compensation, On-Site Travel opportunities.

    Cons

    Working with Old Technologies, Less Learning. Avg. Salary revisions.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Overall a good work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs for more than 5 years

    Pros

    Nice working env, people are cooperative and helping. good focus on Quality, Used to have good travel options.
    flexi work hours, low in terms of office politics.

    Cons

    less opportunities to grow, more monotonous work. less salaries, manager dependencies.
    HR has no power, travel policies not revised since ages.
    salary less in terms of market, simple formula let 1 lateral move out higher 2 freshers.

    No opinion of CEO
  8.  

    amdocs is a ok ok company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    initial salary hike will be very good.

    Cons

    Internal management is not good, specially in TIS group.

  9.  

    One of the best companies in telecom domain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Testing Engineer  in  Pune (India)
    Current Employee - Senior Testing Engineer in Pune (India)

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Many onsite opportunities, transparency in work, higher management is approcable

    Cons

    Only concentrating on telecom domain, less of relocations

    Advice to ManagementAdvice

    Relocation opportunities should be rotated which means what the individuals who are relocated should be made to come back after 2-3 years so that majority of the people get equal opportunities for relocation

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert  in  Pune (India)
    Current Employee - Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time for more than 5 years

    Pros

    1. Work from home (which is now discontinued)
    2. Free breakfast, subsidized Lunch, Snacks
    3. Site oppurtunities (very limited and for very short period subjected to your understanding of product and project demand)
    4. Casual attitutde towards work. Feels like government office at times.
    5. Lots of freshers

    Cons

    1. Late night work at times
    2. No respect for Work experience.
    3, No well defined work process many things are done haphazzerdly
    4. No long term on site oppurtunities unless you have a friend.
    5. Office politics sometimes favours many undesrving candidates to leadership position, creating friction and attrition and friction in process.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good for people who can remind senior management about their existence frequently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME  in  Pune (India)
    Current Employee - SSME in Pune (India)

    I have been working at Amdocs full-time for more than 5 years

    Pros

    Its a so called product development company
    Products are very complex
    Good for developers

    Cons

    Bad for QA professionals
    No work life balance
    employees are treated as machine e.g 1hr= 20 deliverables

    Advice to ManagementAdvice

    Grow in different areas where world is growing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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