Amdocs

www.amdocs.com

Amdocs Reviews

Updated 29 January 2015
Updated 29 January 2015
1,237 Reviews
3.3
1,237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
390 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

Employee Reviews

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  1.  

    Good if u like onsite

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SME At Amdocs in Larnaca (Cyprus)
    Current Employee - SME At Amdocs in Larnaca (Cyprus)

    I have been working at Amdocs

    Pros

    good environment
    nice food
    frequent onsite
    cultural diversity
    flexible timings

    Cons

    management decisions
    u don't have any say in what u want to do

    Advice to ManagementAdvice

    If you take feedback please read them

  2.  

    Good place to start, but don't make your career here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Get access to a lot of good ideas and work processes.

    Cons

    It's a good ole sweatshop.

    Advice to ManagementAdvice

    You need to get better if you want your employees to get better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Stable successful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    Global and dynamic company, has a lot of opportunities to offer to employees, including international assignments. Strong market leadership in its domains.

    Cons

    Hierarchical culture and leadership. Not enough work life balance. Too much "all invented here" culture. Not enough focus on employees.

    Advice to ManagementAdvice

    Give more room to innovation

    Approves of CEO
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  5.  

    Developed customer relationships with clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Dallas, TX (US)
    Former Employee - Account Executive in Dallas, TX (US)

    I worked at Amdocs full-time (more than 5 years)

    Pros

    Diverse client base, high learning curve, independence, travel and training opportunities were widely available in the corporate environment. There was also a lot of direction given.

    Cons

    Lack of opportunity for growth which led to stagnation and complacency. There was not much room for vertical movement as positions only became available when there was a movement outward or upward with the next level of management.

    Recommends
    Neutral Outlook
  6. 1 person found this helpful  

    Disappointing - beginning of the end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Manager
    Former Employee - Development Manager

    I worked at Amdocs full-time (more than 3 years)

    Pros

    Good work life balance. Good salary. Good stability. It's a large company so I can't generalize but depending on which business unit you're working in you can be working with helpful and experienced peers and managers.

    Cons

    Amdocs' business model is based on acquisitions:

    So if you work in a company that gets acquired by Amdocs expect the following:

    1- You will slowly but surely have your culture erased and replaced by the Amdocs culture. It's full of red tape and has many layers of bureaucracy. ETA until full culture erase is 3 year.
    2- It's an Israeli based company so expect to have an irritating unprofessional army like upper management structure.
    3- Only the flagship product will remain (reason for acquisition) all the other projects will be canned and the resources will be re-vectored to the flagship product.
    4- If you're not in India, expect the R&D to slowly move to India. They will start by a small team in India and grow there.

    This will lead to a stop to any creativity and/or new product development, and to a slow move to an Indian heavy R&D organization through normal attrition.

    I recommend to calmly start looking for another job once the acquisition happens, unless you're comfortable with long term stagnation and the occasional unprofessional contact with people from other business units.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good for onsites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in Pune (India)
    Current Employee - Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs

    Pros

    Good Food,
    Good increment in comparison to infi,accenture
    Good onsite opportunities

    Cons

    Some products are not working so people are continuously shuffled

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Once Amdocs takes over the assimilation begins

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - R&D in Ottawa, ON (Canada)
    Former Employee - R&D in Ottawa, ON (Canada)

    I worked at Amdocs full-time (more than 3 years)

    Pros

    Good training program; good chance for travelling; salary is based on region so generally pretty competitive

    Cons

    Management will force all processes on you if they work or not; the culture of the acquired company is erased and the result is 'we are not us anymore, but we are not them either'; the initial presentation says they want a collaboration of cultures that really means understand the home-ship view and go with it. Rule 1: Mother-ship is always right. Rule 2: When mother-ship is wrong see rule 1.

    Advice to ManagementAdvice

    Don't pretend to listen. Actions speak louder than words and in this case were deafening.

    Neutral Outlook
    No opinion of CEO
  9.  

    Glad I am out in one year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Engineer
    Former Employee - Associate Engineer

    I worked at Amdocs

    Pros

    Work here if you dont want to learn much and earn a reasonable salary
    Work here if you are more interested in extra curricular activities
    Work here if you don't like professionalism
    Onsite opportunities

    Cons

    Too much free culture, people just gossip, interfere in your personal life and do nothing productive
    very low salary hikes
    Managers appreciate if you extend your work hours

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Not a company for NITians or IIITians at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Pune (India)
    Current Employee - Software Developer in Pune (India)

    I have been working at Amdocs

    Pros

    Depends on your project and manager. Very good and frequent onsite opportunities for some employees. The only benefit.

    Cons

    Depends on your project and manager. For some employees and teams no onsite. Amdocs has now started hiring employee with very less package. Also there is a lot of cost cutting going on these days. I would suggest try for some other companies first before coming here ;-)

    Advice to ManagementAdvice

    You should put employees under same manager where they work else there is a huge communication gap which happened exactly with me.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Amdocs is employee friendly with good atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Oracle Database Administrator in Pune (India)
    Current Employee - Oracle Database Administrator in Pune (India)

    I have been working at Amdocs full-time (more than a year)

    Pros

    Employee friendly, no swipe in swipe out

    Cons

    Lack of work satisfaction, no more onsite opportinuity

    Advice to ManagementAdvice

    Take care of good and hard working resources

    Recommends
    Positive Outlook

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