American Airlines Reviews

Current Employee – been working at American Airlines full-time for more than 7 years

Pros – Work from home
Unlimited flight benefits for yourself, spouse, and children
Great flexibility
Dental and Vision Insurance
Lifetime Credit Union Membership

Cons – Terrible Health Insurance
Low Pay
Shift Bids
No compensations for internet Cost

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at American Airlines full-time for more than 3 years

Pros – Flight benefits, good health insurance.

Cons – Upper management does not recognize or reward their employees.

No, I would not recommend this company to a friend

Current Employee – been working at American Airlines full-time for less than a year

Pros – Great for MBAs that want to learn the airline business
One of the best rotation programs for MBAs (rotate to new role every 1-2 years)
ability to affect major company projects from day one
friendly colleagues
Compensation is good within the industry

Cons – Can be political
Complex organization structure

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at American Airlines full-time for more than a year

Pros – Travel travel travel! Great corporate culture, everyone has a strong sense of pride for the company and to see it succeed. And not sure if I mentioned this, but Travel benefits are amazing!

Cons – Somewhat of a legacy company so does not use latest technologies and as is normal for most large employers, takes some time for new technologies and ideas to make it up the chain of command and get approved.

Advice to Senior Management – Make it easier for innovative employees to share and implement ideas!

Yes, I would recommend this company to a friend

Current Employee – been working at American Airlines full-time for more than a year

Pros – Lots and lots of entry and on-going training provided. Can working from home. Ability to shift trade with others for time off or to change work hours. Fantastic travel benefits.

Cons – AA does everything possible to not provide employee's dependents with health benefits. Worst company for that I have ever seen or even heard of, so be aware. Many employees complain of this. Pay for the work skill is way low. If not for the flight benefits not much reason to work for AA due to the low pay and lack of dependent's health coverage.

Advice to Senior Management – The revolving door of training employees only to see them leave would not spin so fast if AA simply stopped trying to NOT provide the offered benefits. I mean really...deny employees families from being added to health plans for every and any reason that MIGHT hold up in court is just over the top. The stalling and searching for excuses is a complete joke.

No, I would not recommend this company to a friend

Current Employee – been working at American Airlines full-time for more than 10 years

Pros – Free travel. Good health benefits if working in office as opposed to home based.
Great group of co workers and good for those who like a fast-paced environment.
Always opportunities to learn something new. Interesting customers...some difficult and some pleasant. If you appreciate the challenge of solving customer service issues in a way that satisfies both customer and company this is the job for you.

Cons – Very strict oversight and attendance policy. Starting pay is not easy to live on and it takes a while to reach a decent hourly rate of pay. At times the company's policies can be frustrating to deal with. To a certain extent the company is beginning to listen to and respond to employee comments and suggestions but it can be frustratingly slow to get responses to employee concerns and questions.

No, I would not recommend this company to a friend

Current Employee – been working at American Airlines full-time for more than 10 years

Pros – Friendly people, intellectually stimulating work. Great work / life balance, very nice benefits (insurance and flight priviledges). Good opportunities to work in a variety of departments and roles, regardless of background.

Cons – The annual challenges can be a bit overwhelming, and airlines don't typically pay (salary) at levels that might be obtainable with the same experience and education elsewhere.

Advice to Senior Management – An increase in HR transparency (salaries, opportunities, etc) could benefit us all.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at American Airlines full-time for more than 3 years

Pros – Flight benefits and the option to swap days with coworkers... Benefits aren't the best but Definetly not the worst.

Cons – With low seniority you have to pray the industry doesn't start Laying off again

Advice to Senior Management – No issues with management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at American Airlines

Pros – Free travel in coach after 5 years, no overtime expected, get to work around airplanes

Cons – It's hard to travel standby with a family due to lack of empty seats on planes. The salary for engineers will always be less than the industry average. Lots of paperwork. As an engineer you hit the career ceiling pretty fast unless you go into one of the limited number of supervisory roles.

Current Employee – been working at American Airlines

Pros – I really can't see any

Cons – I can now see why they they have old haggard employees cause they don't want change

Advice to Senior Management – You need more professionalism and finesse.Take send "several" tips from Jet Blue..

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company