American Red Cross

  www.redcross.org
  www.redcross.org
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American Red Cross Reviews

Updated 29 September 2014
Updated 29 September 2014
702 Reviews
2.9
702 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
331 Ratings

Review Highlights

Pros
  • Many of the employees are good people who really want to make a difference (in 24 reviews)

  • Here you can work knowing that everything you do is helping people (in 35 reviews)


Cons
  • Too much upper management that sometimes does not know your job function which creates problems (in 30 reviews)

  • Very long hours and senior management treat their employees with disregard (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Friendly, open and understanding staff at all levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Street Fundraiser  in  London, England
    Former Employee - Street Fundraiser in London, England

    I worked at American Red Cross full-time for less than a year

    Pros

    Some of the most inspiring people to ever work with, who support you all the way and create an amazing team atmosphere.

    Cons

    The umbrellas used in fundraising are very flimsy.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Management and strategic plan constantly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time

    Pros

    Great insurance, flexible schedule, good office culture and a good amount of time off, a very worthwhile cause. Some one else said it best. This is an awesome company to volunteer for....not so great to work for.

    Cons

    Structure changing constantly, you never know from month to month who will get laid off or which positions will be eliminated due to structure changes. The plan is never transparent and middle employees are always left out of the loop. The strategic plan tends to change almost over night. It is impossible to plan for the future when the business that you work for is unable to plan for the future.

    Advice to ManagementAdvice

    Please, please consider becoming more transparent with future changes. It is very hard to have faith in an organization that seems to be "shooting from the hip" and making decisions quickly and without thought

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Great people- great work in the community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time for more than a year

    Pros

    Great people at the local level. Always willing to help anyone- fellow employees, volunteers, community members...

    Cons

    Management (national level who make the decisions) couldn't be more out of touch with the boots on the ground.

    Advice to ManagementAdvice

    Spend a few weeks at chapters- where the real work goes on. You'll have a whole new respect for the Red Cross because you have no idea what goes on now. You'll be impressed!

    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time for more than a year

    Pros

    Interesting, challenging, satisfying work. Varies greatly by location and based on what is happening re: disasters/responses, particularly for regions where blood collection is not a program.

    Cons

    Varies a lot by location. Still working out long term strategy for growth/busienss model based on volunteerism. Be more cognizant of the needs of unpaid volunteers, to better balance the work of paid employees. For employees be more upfront about managing expectations and relay to offices a need to hire those who have a planning background.

    Advice to ManagementAdvice

    Foster stronger relationships with volunteers and volunteer management. Find ways to engage more regularly outside of disaster.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Low pay, highly political, lots of drama and backstabbing. Wouldn't recommend working here or even donating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Portland, OR (US)
    Former Employee - Account Manager in Portland, OR (US)

    I worked at American Red Cross full-time for more than a year

    Pros

    Some of the people are actually mission-driven. You get to brag that you work for a highly regarded organization. You get to work like 3 jobs in one lol.

    Cons

    Ridiculous expectations of long hours, workload and timelines. Terrible pay while execs get bonuses in the midst of budget cuts and huge layoffs of older staff members.

    Advice to ManagementAdvice

    Stop being greedy. Remember your mission.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I wasn't impressed with the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross part-time for more than 8 years

    Pros

    Its a good place to retire

    Cons

    its a good place to retire

    Advice to ManagementAdvice

    Please understand your responsibility...the public!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Great experience that I will take with me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time for more than 8 years

    Pros

    Working with great people and for a well known and well respected company

    Cons

    Precarious work place where the collection staff will dictate your success

    Advice to ManagementAdvice

    keep listening to seasoned staff on how to be successful

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Time Appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Specialist II/Supervisor
    Current Employee - Collections Specialist II/Supervisor

    I have been working at American Red Cross part-time for more than 8 years

    Pros

    I've learned much about myself with regards to management, customer relations and patience. There is room for growth if you display a strong work ethic and passion for the original culture of the company.

    Cons

    Typical disconnect between higher ups and people who deal with donor relations on a daily basis. Important ideas and concerns are just not appreciated or heard, which presents a problem for our reputation as a humanitarian organization.

    Advice to ManagementAdvice

    Active listening is imperative for any company to sustain.

    Recommends
    Neutral Outlook
  10.  

    American Red Cross - Blood Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time for more than 3 years

    Pros

    Enjoyed my work very much. This was my "dream job" as working with all Departments within the organization.

    Cons

    American Red Cross – GOA “Re-engineering” of the organization in Little Rock. As a result of the “Re-engineering”, my previous position as Mobile Staff Scheduler has been moved to St. Louis Red Cross.

    Advice to ManagementAdvice

    Keep your employees in the loop of what is going on with upcoming changes; please allow greater than 3 to 4 weeks notice to your higher educated employees and the employees who are 40 plus. Many of us take pride in our responsibilities as a member of ARC. Please consider all aspects, in order to allow other opportunities within the organization.

    No opinion of CEO
  11.  

    Chapter support specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chapter Support Specialist  in  El Paso, TX (US)
    Former Employee - Chapter Support Specialist in El Paso, TX (US)

    I worked at American Red Cross full-time for more than a year

    Pros

    Great sense of pride through helping provide support to those affected by disaster, wonderful coworkers, and great opportunity to do more than what is in the job description.

    Cons

    Low pay and no opportunity to advance at small chapters.

    Advice to ManagementAdvice

    Recruit from within for Executive Directors in hard to place locations.

    Recommends
    Approves of CEO

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