American Red Cross Reviews

Updated 30 October 2014
Updated 30 October 2014
745 Reviews
2.8
745 Reviews
Rating Trends

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American Red Cross President and CEO Gail McGovern
Gail McGovern
354 Ratings

Review Highlights

Pros
  • Many of the employees are good people who really want to make a difference (in 36 reviews)

  • Helping People in disasters, having a company vehicle to take clients to the doctor (in 38 reviews)


Cons
  • No work/life balance (it's required that you still check and respond to emails while on PTO) (in 17 reviews)

  • I understand they are "non-profit" etc, but that's still not an excuse (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Friendly, open and understanding staff at all levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Street Fundraiser in London, England
    Former Employee - Street Fundraiser in London, England

    I worked at American Red Cross full-time (less than an year)

    Pros

    Some of the most inspiring people to ever work with, who support you all the way and create an amazing team atmosphere.

    Cons

    The umbrellas used in fundraising are very flimsy.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    The incompetant leading the unwilling to do the unnecessary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disaster Program Manager in Cincinnati, OH (US)
    Current Employee - Disaster Program Manager in Cincinnati, OH (US)

    I have been working at American Red Cross full-time (more than an year)

    Pros

    Great people with many having a selfless attitude
    More informal work environment and dress code
    Make lots of contacts in Emergency Management and local government

    Cons

    VERY low pay
    VERY long hours with VERY unreasonable expectations
    High turnover, been here less than a year and 4 people have quit out of my office alone
    Executives make 6 figure salaries with bonuses while most of the management level work horses earn closer to 35k so there is a massive pay gap
    No opportunity for advancement and no raises.....ever
    Often times they will hire outside the organization rather than promote their own
    Aside from house fire cases, we only really provide services that arent really needed like handing out water to firefighters
    EXTREMELY disorganized...Ive never ever seen an organization that doesnt even know what vehicles they have or where they are
    They claim to have "service to armed forces" as a primary mission, but charge PTO days for military training, so as a reservist, Im on average 3 days in the hole every year before I even make my PTO days.
    Dont plan on training when you get to your job. Most of us got thrown in with no guidance whatsoever
    Volunteers tend to be self centered and you have to stroke their egos to get them to do anything or they threaten to quit

    Advice to ManagementAdvice

    Stop being greedy, create a pay scale like the federal government, train the people you bring in, have some loyalty to your employees, and be realistic in your expectations

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    A great place to grow professionally while balancing work and family life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC (US)
    Current Employee - Anonymous Employee in Charlotte, NC (US)

    I have been working at American Red Cross full-time (more than 5 years)

    Pros

    Relaxed environment with high expectations. Great Medical benefits. On site gym!

    Cons

    Constant transitions / Undefined roles and responsibilities

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great place to make and impact

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health and Safety
    Current Employee - Health and Safety

    I have been working at American Red Cross as an intern (less than an year)

    Pros

    Everyone is friendly and wants to work there. I volunteered in a California location. There are always multiple projects going on. There are many people involved who just want to make a difference.

    Cons

    There does not seem to be much room for growth or working up the ladder for someone who is looking for a full-time, paid position. Red cross benefits a lot from its volunteers/interns and part time workers.

    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great Cause, Challenging Workspace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate in Washington, DC (US)
    Former Employee - Senior Associate in Washington, DC (US)

    I worked at American Red Cross full-time (more than an year)

    Pros

    You feel great at the end of the day when you work for a global cause like the Red Cross. There is never a dull day (if you are doing your job right), and compared to many government or private sector institutions, you can make a difference quickly and get projects rolling without the usual red tape (don't get me wrong - there is still some).

    Cons

    The best and brightest employees tend to obtain high proft (i.e for profit / competitive jobs). My personal experience was that a lot of staff and big hearts, and even awesome ideas, but often lacked the skill, confidence and work ethic to get the job done. I was also slightly concerned about the overly social portion of the office - chatter doesn't always lead to results. You will be living on a smaller salary when working for a non-profit (which is understandable) - so make sure that you love your job and remind yourself of the great cause behind each project.

    Advice to ManagementAdvice

    Have a backup plan. With recent budget cuts, there is a certain instability within the organization which leads to a "territorial" atmosphere with the inability to solve or settle on project solutions. Also - meetings - these were the most ineffective meetings I ever attended. If you are in a management or influential role, I suggest taking the opportunity to minimize meetings and promote productivity.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Good mission with dedicated staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Chicago, IL (US)
    Former Employee - Program Manager in Chicago, IL (US)

    I worked at American Red Cross full-time (more than 3 years)

    Pros

    Feels like a family. Committed to one goal - helping others/community.

    Cons

    Like any "family" there are cliques that are difficult to break.

    Advice to ManagementAdvice

    Support staff more and recognize talent.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Ok organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Donor Recruitment Representative in Atlanta, GA (US)
    Current Employee - Donor Recruitment Representative in Atlanta, GA (US)

    I have been working at American Red Cross full-time (more than 3 years)

    Pros

    Pay is very good for the work involved.

    Cons

    management need to understand employees are important also

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time

    Pros

    This is a Great company to work for. The fact that each day you could play a major part in saving someone life is Awesome!

    Cons

    This is a Great company to work for. The fact that each day you could play a major part in saving someone life is Awesome. No Cons to report.

  10. 1 person found this helpful  

    Great place to work when its financially stable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time (more than 10 years)

    Pros

    Great variety of people to work with! It's like a second family away from home. Great pay, PTO and benefits. Great mission to work for.

    Cons

    It's not financially stable as of right now. No balance of work/life.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great Organization, hard work - you have to be passionate about helping people to be satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chapter Executive
    Former Employee - Chapter Executive

    I worked at American Red Cross full-time (more than 3 years)

    Pros

    At the end of every day, I was proud to do the work I do. PTO policy is fair, but with the light staff it's hard to get off work. With the current restructure, a lot of people are losing their jobs. However, I will say that it is for the right reason. Management doesn't make $$$,$$$ while lower level make nothing. Merit is based on performance

    Cons

    Pay. A lot of long unpredictable hours, working in a smaller chapter has many challenges with used "hand-me-down" equipment. Put it this way, it's 2014 and 90% of our computers are not wireless.

    Advice to ManagementAdvice

    way too many pointless reports and phone calls. I spend hours completing the same report in a different format. Utilize what tools we do have. However, with the direction the org is heading, I see a lot of that happening. I would like to see more lower level positions and fewer high level positions. Decentralize some of the decision making.

    Recommends
    Positive Outlook
    Approves of CEO

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