Apple

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Apple Reviews

Updated 24 January 2015
Updated 24 January 2015
4,237 Reviews
3.9
4,237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,353 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 246 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 215 reviews)


Cons
  • Time off needs to be requested well in advance making work/life balance a challenge (in 252 reviews)

  • Work can be very demanding with long hours depending on the group you are in (in 151 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail Specialist in Brighton, England
    Current Employee - Apple Retail Specialist in Brighton, England

    I have been working at Apple full-time (less than an year)

    Pros

    Great Training
    Great Work Life Balance
    Brilliant People

    Cons

    Little room for progression.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Good wage however favourtism is blatant and good achievements often not rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Belfast, Northern Ireland
    Former Employee - Specialist in Belfast, Northern Ireland

    I worked at Apple

    Pros

    Good wages, benefits, well looked after during christmas period especially

    Cons

    Favoritism, lack of promotion, some employees are very fake and not genuine, quite two faced (to maintain the 'apple way'), good achievements often unnoticed, 'you're not doing well enough you can do better' attitude, small mistakes during training not well received, perfect robotic expectation - at least for the newer employees

    Advice to ManagementAdvice

    Praise colleagues more, offer promotion to those who deserve it as opposed to hiring externally

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Over four years, amazing company. Still retail, hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    Great people. Amazing culture, intense work on retail.

    Cons

    Hard to grow your career inside the company.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great environment over all, will push you outside of your comfort zone and worth the benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Solutions Consultant in London, England
    Former Employee - Apple Solutions Consultant in London, England

    I worked at Apple full-time (more than 3 years)

    Pros

    They are excellent at celebrating success when achieved. Training is always on, you will learn a lot. A lot of support available.

    Cons

    There is no hiding in the shadows! Standards are extremely high you will get pushed to achieve them

    Advice to ManagementAdvice

    I saw some really talented people leave because they were to shy. Some training so self professional development would an excellent addition to the training.

    Recommends
    Positive Outlook
  6.  

    Underpaid and Overworked the definition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genius Administrator in London, England
    Current Employee - Genius Administrator in London, England

    I have been working at Apple

    Pros

    Pension, healthcare, ease of transferring from store to store as long as you don't upset a manager by telling the truth or opting out of working Sunday's (uk law entitlement).

    Cons

    Managers, Pay, Workload, Politics, Customers, Holiday blackout which is not a company decision but a store decision depending on the mood and if you're liked or not or if you have opted out of Sunday's you get treated like crap overall

    Advice to ManagementAdvice

    Some people want to just come in and do their job description and just go home. Everything is made more difficult with your politics and micromanagement it's simply unbearable. You pay people the same as those who work at Starbucks and we are expected to serve and smile at thousands more people a day... Theirs no career in retail and the sooner you realise that, maybe we can just be left to do our jobs and stop trying to make people to want to be or do more than what they already do, we have enough to do, let us be.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    A an exciting company with great people and products, counter-balanced with a lack of autonomy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager in London, England
    Former Employee - Business Manager in London, England

    I worked at Apple full-time (more than an year)

    Pros

    Great people who are motivated and proud to work for the company and believe in the vision
    Great products

    Cons

    Lack of autonomy created by over-conformist behavioural culture and too much centralised control

    Advice to ManagementAdvice

    Try to build a team, structure and approach now which prepares the company for more competitive times, and helps you stay ahead. This means loosening the reigns a little on behavioural conformity, the cultural belief that tenured staff always know best, and the centralised control - to allow you to fully use the skills of the people you have got, and importantly allow newer people with fresh outlooks and valuable external experience to influence and contribute more.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Specialist: great job if you don't mind people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist
    Former Employee - Specialist

    I worked at Apple part-time (more than an year)

    Pros

    Excellent work environment and a strong company culture. Store leadership was good and flexible with working hours when I worked part time.

    Cons

    Can get monotonous at times, and salary is less than I would have thought for the work you put in. I didnt see much opportunity to move into corporate.

    Advice to ManagementAdvice

    Give feedback to employees more frequently, and share updates about how the store is doing more frequently.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in London, England
    Former Employee - Intern in London, England

    I worked at Apple as an intern (more than an year)

    Pros

    opportunity to learn from best

    Cons

    should really pay a better salary

    Advice to ManagementAdvice

    pay better

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fantastic firm to work for if you are interested in pursuing a career retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Sheffield, England
    Current Employee - Specialist in Sheffield, England

    I have been working at Apple part-time (less than an year)

    Pros

    Very supportive work environment, with help on hand at all times. The company's commitment to integrity and putting the customer first is very refreshing.

    Cons

    Due to large numbers of staff working in-store, it may be challenging for employees seeking a quick and easy journey up the corporate ladder.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It's good for a retail job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist/Expert in Liverpool, England
    Former Employee - Specialist/Expert in Liverpool, England

    I worked at Apple full-time (more than 3 years)

    Pros

    Great peers, good pay for retail, initial training is in-depth and excellent. They are good at hiring fun, social people. It's easy to make close friends and that makes coming to work a lot more fun. Discounts are pretty good.
    At the end of the day, for a retail job, it's great, but people shouldn't come into it expecting that they are going to go from a Specialist to the marketing team or something like that.

    Cons

    It's very competitive if you're looking to get out of retail and do something more organisational, and some of the management can be.....frustrating. Many are unwilling to get out on the floor and actually help customers which, when it's busy and everyone is in the same color shirt can give a confusing message to customers. Additionally, they usually play favorites for promotions and "career experiences" so if the impression you make is negative in the first couple of weeks, it's going to take you a LONG time to get around that.

    Advice to ManagementAdvice

    Stop hiring managers who are unwilling to go out on the floor and help when it's busy or who are unwilling to even learn about what it exactly is that the specialists, FRS, etc do. The best managers I had at Apple were ones who had either started as specialists, or were willing to spend at least a couple of days as a specialist to get a real understanding of what it was they were coaching. If you aren't willing to understand the tasks, you're not going to be very good at coaching those tasks and the specialists are not taking you seriously (I promise you they are talking about you in the break room and how you don't know what you're talking about). On that note: the retail training department needs to send their program designers out into the store so they have more "real life" experiences to draw from for future trainings.

    Recommends
    Neutral Outlook
    Approves of CEO

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