Apple

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Apple Reviews

Updated 19 August 2014
Updated 19 August 2014
3,641 Reviews

3.9
3,641 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
1,927 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The best retail career you could possibly ask for, but there are always a few cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Birmingham, England
    Former Employee - Specialist in Birmingham, England

    Pros

    Unlike previous retail jobs and especially in this store you are ALWAYS busy, which makes the time fly by. You meet some really interesting people from a variety of backgrounds who use Apple products. opportunity for promotion is there.

    Cons

    Sometimes was a bit chaotic. Difficult to make substantial changes due to the uniform nature of Apple stores globally. Sometimes very political especially if you didn't socialise with everyone.

    Advice to ManagementAdvice

    Engage more with part-time staff and train staff accordingly in regards to targets (which do exist) but aren't as hard pressed as other retail stores.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good fun, not long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Sheffield, England
    Former Employee - Specialist in Sheffield, England

    Pros

    Working in the retail stores is fast paced. You'll barely get a chance to breath and you'll learn a lot about yourself. Some of the career experiences are fantastic and you'll get exposure to lots of information and learn a lot about different areas of retail, training, B2B etc.

    Cons

    The expectations. There are no bonuses, be it pay or real recognition, but the work you're expected to do is of the highest calibre. The hours are unforgiving and the stress of certain days are not for the light hearted.
    Progression is difficult depending on what route you're looking at. Forget corporate.

    Advice to ManagementAdvice

    Look inside to hire

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Decent company to work for, though there is sales pressure without compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Glasgow, Scotland
    Former Employee - Specialist in Glasgow, Scotland

    Pros

    Great colleagues, okay development, good training in competencies and personal development. Best possible discount on Apple products (still not that much). Best part is colleagues.

    Cons

    Worst part is the pressure to add attachments to sales, though there is no compensation for this and it sometimes feels like they want you to push attachments on customers even if it isn't the right fit for the customer.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Hard to get the job..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Specialist  in  London, England
    Current Employee - Business Specialist in London, England

    Pros

    Very high skilled inter personal people. The stores and offices are one of the best. Always keeping up people, who are well talented in their field.

    Cons

    Update notifications would be great in order to make future plans as being a prospected candidate. Sometimes, work/life balance was getting over and over.

    Advice to ManagementAdvice

    The hiring progress takes such an huge time without giving any notification for candidates

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    You know where you work with it's ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Sales  in  London, England
    Current Employee - Business Sales in London, England

    Pros

    - Leading "New Technology" company; just a great place to be at that time
    - Company philosophy and commitment
    - Flat organisation
    - Work place

    Cons

    - Siloed organisation
    - Low personal development support
    - Lack of commitment outside of the consumer area
    - Budget constraints

    Advice to ManagementAdvice

    Cut the politic, support staff initiatives and improve personal development

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Friendly and modern environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Demand Forecasting  in  London, England
    Former Employee - Demand Forecasting in London, England

    Pros

    Apple is filled with people who strive to succeed and people that are always there to help. The office is extremely modern with an iPad controlled coffee machine. The discounts on the Apple products and benefits are extremely good.

    Cons

    Progression within Apple is almost impossible. No matter how much time and effort you put into your work and how talented you are its almost impossible to climb up the ladder in Apple. Numerous people have left for this reason. You have to sign a 3 month termination contract so if you are looking for a job whilst at Apple you will most probably have to give in your resignation before you can start looking for a job unless the company hiring you is willing to wait 3 months!

    Advice to ManagementAdvice

    Apple in London have almost no options for personal development. I was given numerous projects to manage but was unable to find a project management course available to me. With project management a leadership program would have been great as I would be in charge of leading teams however only managers and senior managers were invited to attend this program that runs once in a couple of years.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    All in all a draining, demoralizing and frustrating job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius
    Current Employee - Mac Genius

    Pros

    Work with great educated people.

    Cons

    The management are a complete contradiction to what apple retail is all about. There is no real progression.

    Advice to ManagementAdvice

    The management need to learn to be honest and cut the corporate chat.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good, then bad, getting good again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Rewarding, good pay considering the sector, great discount, meet some absolutely amazing people.

    Cons

    Internal hierarchic nature or long serving staff, new management sometimes don't 'get it'.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    I left as it was so terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store)
    Current Employee - Mac Specialist (Apple Store)

    Pros

    none what so ever your a cog in a money making scheme with no chance of promotion, benefits, or anything i can think off

    Cons

    I worked for apple for some time, i could not recommend it to anyone, everyone works on a 16 hour contract so they can stop you from getting a pay rise or holidays or health cover, would end up going in for 2 hour shifts loosing money due to travel costs, and its like a brain washing machine, how can someone advise you on tech products when all the other staff use is an iphones, i use mac windows android you name it, i think it makes no sense to say you can only use one or the other ? Also the managers are not tech trained and could not organize a shift pattern if they tried, apple is like a religion for some, they do try and brain wash you its sad because some people just cant see it happening to them its like hitler youth? plus the wage is terrible imagine working all hours screaming customers, massive ques of people all for minimum wage ? if i had to choose between mcdonalds and apple id pick mcdonalds.

    Advice to ManagementAdvice

    leave

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Glad to have been a part of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Real sense of achievement. Having been there a long time, seeing it grow from niche to global player was truly special

    Cons

    Salary and benefits outside of the US not that competitive, especially for long serving non-sales staff.

    Neutral Outlook
    Approves of CEO

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