Apple Reviews

Updated 1 October 2014
Updated 1 October 2014
3,790 Reviews
3.9
3,790 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,060 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 238 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 234 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 145 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing people and a focus on real quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  London, England
    Current Employee - Manager in London, England

    I have been working at Apple full-time for more than 5 years

    Pros

    Career opportunities, as the business has been growing in Europe there's a lot of new roles. Working your way through from Specialist can be really tough but it is possible and you need to constantly perform at a high level. There are incredible people all around you and the standards are so high that I think many young people give up after a year or two because they expect instant promotion or a career on a plate.

    Its a brand thats easy to be passionate about, the product quality is second to none and its not really like any other retail business. I think the biggest win for Apple Retail is the culture, it stands apart from Apple Inc because of a very specific people-focused credo and entrenched standards.

    Cons

    Do not be fooled into thinking this is a way into Apple Inc. A lot of people think that by joining as a Specialist they'll somehow be designing the latest products within 5 years.

    Everything is controlled from the US, this can lead to a less flexible understanding of the EU and its laws/practices that can cause problems as the company doesn't acknowledge the differences.

    Can take longer to progress but this is because its an environment full of talented people.

    Advice to ManagementAdvice

    Understand that you're running a global business, not just a US one.

    Learn what made Apple Retail different, now that Steve and Ron have gone, the culture is harder to maintain and all of the monetary decisions from Tim are more in line with traditional retail business. This makes it hard for us to differentiate as a retailer from anyone else. Tim is excellent for Apple Inc, but less so for Retail.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    The fruit stall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  London, England
    Former Employee - Specialist in London, England

    I worked at Apple full-time for more than a year

    Pros

    The people you work with and meet whilst woking

    Cons

    the people you serve and micro management, everyone thinks their the boss as soon as they get an iPad in hand.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    The best retail company you will ever work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  London, England
    Former Employee - Specialist in London, England

    I worked at Apple full-time for more than a year

    Pros

    At Apple as an employee you feel important - the culture of feedback is central, and while you get great constructive feedback from the management team, you can also give it back, as well as sharing feedback with your fellow team members - and it is actually listened to! There is also ample room to grow for the right person, and if you work really hard it's quickly noticed and rewarded. The difficult application process and extensive training means you'll be working in a team of intelligent, creative and fun people and every day will be different.

    Cons

    You could get sucked in to the career and lifestyle - and if this is not your career choice but a stop-gap you could end up looking around in 5 years time and realise this wasn't actually what you wanted to do! You also get all your friends, family, acquaintances, people you meet on the bus asking you for insider info on new products and wheedling you for a discount. That can get annoying.

    Advice to ManagementAdvice

    Remember to keep the core values close to your heart - those were the best managers - the worst ones were the ones that treated it as just another management job and forgot what Apple is all about.

    Recommends
    Positive Outlook
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  5.  

    nice experience of course a dream come true for every apple an

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Design Engineer  in  Southend-on-Sea, England
    Current Employee - Senior Product Design Engineer in Southend-on-Sea, England

    I have been working at Apple full-time for less than a year

    Pros

    high pay,top company , nice infrastructure, free transport, nice co workers

    Cons

    working hours,shag alone,no bathrooms, on time submissions

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    The best retail career you could possibly ask for, but there are always a few cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Birmingham, England
    Former Employee - Specialist in Birmingham, England

    I worked at Apple part-time for more than a year

    Pros

    Unlike previous retail jobs and especially in this store you are ALWAYS busy, which makes the time fly by. You meet some really interesting people from a variety of backgrounds who use Apple products. opportunity for promotion is there.

    Cons

    Sometimes was a bit chaotic. Difficult to make substantial changes due to the uniform nature of Apple stores globally. Sometimes very political especially if you didn't socialise with everyone.

    Advice to ManagementAdvice

    Engage more with part-time staff and train staff accordingly in regards to targets (which do exist) but aren't as hard pressed as other retail stores.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good fun, not long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Sheffield, England
    Former Employee - Specialist in Sheffield, England

    I worked at Apple full-time for more than 3 years

    Pros

    Working in the retail stores is fast paced. You'll barely get a chance to breath and you'll learn a lot about yourself. Some of the career experiences are fantastic and you'll get exposure to lots of information and learn a lot about different areas of retail, training, B2B etc.

    Cons

    The expectations. There are no bonuses, be it pay or real recognition, but the work you're expected to do is of the highest calibre. The hours are unforgiving and the stress of certain days are not for the light hearted.
    Progression is difficult depending on what route you're looking at. Forget corporate.

    Advice to ManagementAdvice

    Look inside to hire

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Hard to get the job..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Specialist  in  London, England
    Current Employee - Business Specialist in London, England

    I have been working at Apple full-time for more than a year

    Pros

    Very high skilled inter personal people. The stores and offices are one of the best. Always keeping up people, who are well talented in their field.

    Cons

    Update notifications would be great in order to make future plans as being a prospected candidate. Sometimes, work/life balance was getting over and over.

    Advice to ManagementAdvice

    The hiring progress takes such an huge time without giving any notification for candidates

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    You know where you work with it's ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Sales  in  London, England
    Current Employee - Business Sales in London, England

    I have been working at Apple full-time for more than 3 years

    Pros

    - Leading "New Technology" company; just a great place to be at that time
    - Company philosophy and commitment
    - Flat organisation
    - Work place

    Cons

    - Siloed organisation
    - Low personal development support
    - Lack of commitment outside of the consumer area
    - Budget constraints

    Advice to ManagementAdvice

    Cut the politic, support staff initiatives and improve personal development

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Decent company to work for, though there is sales pressure without compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Glasgow, Scotland
    Former Employee - Specialist in Glasgow, Scotland

    I worked at Apple full-time for more than 3 years

    Pros

    Great colleagues, okay development, good training in competencies and personal development. Best possible discount on Apple products (still not that much). Best part is colleagues.

    Cons

    Worst part is the pressure to add attachments to sales, though there is no compensation for this and it sometimes feels like they want you to push attachments on customers even if it isn't the right fit for the customer.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    All in all a draining, demoralizing and frustrating job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius
    Current Employee - Mac Genius

    I have been working at Apple full-time for more than 3 years

    Pros

    Work with great educated people.

    Cons

    The management are a complete contradiction to what apple retail is all about. There is no real progression.

    Advice to ManagementAdvice

    The management need to learn to be honest and cut the corporate chat.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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