Assurant Reviews

Updated 12 September 2014
Updated 12 September 2014
176 Reviews
3.0
176 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Assurant President, CEO and Director Rob Pollock
Rob Pollock
79 Ratings

Review Highlights

Pros
  • Assurant provides a reasonable salary and good benefits (in 18 reviews)

  • Great benefits, solid company if more conservative than others on risk (in 15 reviews)


Cons
  • Not a lot of challenges to foster learning opportunities and very top heavy therefore there are no room for advancement (in 10 reviews)

  • There is no room for advancement (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Sourcing and procurement group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sourcing Manager  in  Miami, FL (US)
    Current Employee - Sourcing Manager in Miami, FL (US)

    I have been working at Assurant full-time for more than 3 years

    Pros

    Friendly environment to work in. Many folks there have worked 10+ years. Remote or work from home 1 day a week is an option depending on your position and manager. Wage os good, slightly above average if you negotiate.

    Cons

    Management lacks people skills. Dealing with managment can be frustrating. Depending on the site, females are favored fo r positions and promotions. My site was over 70% women. Manager, director, vp all women. Men were not considered.

    Advice to ManagementAdvice

    Be professional, seek training for better people skills and effectively managing and motivating your team. Senior management should seek feedback from staff and address concerns.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Specialist  in  Kansas City, MO (US)
    Former Employee - Customer Care Specialist in Kansas City, MO (US)

    I worked at Assurant full-time for more than 10 years

    Pros

    Great Benefits, Co Workers,Flexible Hours

    Cons

    Favoritism, by some of the management

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Flexibie work schedule awful health insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hazard Insurance Specialist  in  Duluth, GA (US)
    Current Employee - Hazard Insurance Specialist in Duluth, GA (US)

    I have been working at Assurant full-time for less than a year

    Pros

    Flexible shifts, work from home option,

    Cons

    Terrible health insurance, too many restructures in short periods of time, training could be better.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Processor  in  Duluth, GA (US)
    Former Employee - Insurance Processor in Duluth, GA (US)

    I worked at Assurant part-time for more than 3 years

    Pros

    close to home, good hours, part timr

    Cons

    the inmates are running the asylum

    Advice to ManagementAdvice

    just because someone has longevity, or a college education does not make them a good manager. changing everyone around every three to six months is not always a good thing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Confused growing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Duluth, GA (US)
    Current Employee - Business Systems Analyst in Duluth, GA (US)

    I have been working at Assurant full-time for more than a year

    Pros

    Fair compensation for professional level associates. Generous expense account offerings. Good teleworking options.

    Cons

    It's tough to figure out how you fit into the Assurant puzzle. Working as a professional in a Call Center company means you're unlikely to be treated like a professional. Upward advancement is difficult to come by.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Best job of my life, but ended bittersweet!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Document Clerk  in  Milwaukee, WI (US)
    Former Employee - Policy Document Clerk in Milwaukee, WI (US)

    I worked at Assurant full-time for more than 8 years

    Pros

    Assurant is a company where you are able to work and grow. Having a company where they help you improve yourself is important. The employees at Assurant are some of the NICEST and hardworking individuals you will find.

    Cons

    With the downsizing of staff, the workload of many employees went above and beyond what any normal company would expect. You can't expect to have good moral in the office when you are not being appreciated for the many extra hours worked.

    Advice to ManagementAdvice

    My advice would be don't ask your employees for there input unless you are willing to listen and learn from this advice. Please, please, don't take it out on your employee when they tell you something you don't want to hear(especially if you asked) Appreciate your staff!!

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center  in  Santa Ana, CA (US)
    Former Employee - Call Center in Santa Ana, CA (US)

    I worked at Assurant full-time for more than 5 years

    Pros

    A family like work environment with people on your team. Easier to advance to new jobs within the company when already an associate.

    Cons

    Job cuts are common and hard to get hired back when they are always doing job cuts. Its a shame that the company is financially unstable. They are always looking to do out sourcing.

    Recommends
    Negative Outlook
  9.  

    Very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent  in  Toronto, ON (Canada)
    Current Employee - Agent in Toronto, ON (Canada)

    I have been working at Assurant full-time for more than a year

    Pros

    Self employed agent; independent contractor; make own hours; higher compensation than other insurance companies

    Cons

    you have to pay own EI, CPP as self employed; benefits not worth it; no pension or RRSP matching

    Advice to ManagementAdvice

    pensions or RRSP contributions; consider minimum wage plus comp for full time agents representing clients

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Assurant is a great company. Employees are valued and there is great commitment to treating them with respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)

    I have been working at Assurant full-time for more than 3 years

    Pros

    Respected in the industry. Really smart people and commitment to excellence.

    Cons

    Very traditional and Assurant Solutions is very disorganized. There is a restructuring every other day and people spend a lot of time running around in circles.

    Advice to ManagementAdvice

    Focus, focus, focus. A lot of time is spent supporting each business when the commonalities are significant and customization is not needed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    I truly enjoyed my time at Assurant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Coordinator  in  Duluth, GA (US)
    Former Employee - Quality Coordinator in Duluth, GA (US)

    I worked at Assurant full-time for more than 5 years

    Pros

    I enjoyed the working environment and the location.

    Cons

    I didn't agree with the amount of work I was having to do in addition to a regular 40 hour work week.

    Recommends
    Neutral Outlook
    No opinion of CEO

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