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AutoZone
2.6 of 5 334 reviews
www.autozone.com Memphis, TN 5000+ Employees

AutoZone Reviews

Updated Jun 12, 2013
All Employees Current Employees Only

2.6 334 reviews

                             

44% Approve of the CEO

AutoZone Chairman, President, and CEO Bill Rhodes III

Bill Rhodes III

(200 ratings)

34% of employees recommend this company to a friend
334 Employee Reviews
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It was a good experience but there is room for improvement.

Parts Sales Manager (Former Employee)
Laredo, TX (US)

I worked at AutoZone full-time for more than 3 years

ProsGood benifits and a decent discount.

ConsThe company doesn't want to pay what you deserve.

Advice to Senior ManagementPay better

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good advancement opportunities.

Part Sales Manager (Current Employee)
Columbus, OH (US)

I have been working at AutoZone full-time for more than 3 years

Prosadvancement opportunities, management skills and customer service skills

Conswork weekends and nights, pay could be better

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Comp & Benefits
         
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Easy job for gear heads

Parts Sales Representative - Customer Satisfaction (Current Employee)
DeKalb, IL (US)

I have been working at AutoZone part-time for less than a year

ProsEasy job to do. Flexible hours. Good management. Easily work your way up to parts sales manager.

ConsNo incentive to sell. Will take a while to move past a parts sales manager.

Advice to Senior ManagementGive some incentives to the red shirts to sell the products that gets you your bonus!

Yes, I would recommend this company to a friend

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Not a place for women looking to climb the corporate ladder.

Technical Systems Analyst (Former Employee)
Memphis, TN (US)

I worked at AutoZone full-time for more than 7 years

ProsThe stock is steadily climbing. Very fun culture as a whole across all departments. CEO is in the building and very friendly. The organization consistently gives back to the community through various charities. Several volunteer opportunities.

ConsA majority of the individual department leaders are unaware of what their subordinates do, making it difficult to evaluate you on your performance. In my experience, women tend to get stuck in their current position or passed over for promotions. It just depends on upper mgmt and who you work for.

Advice to Senior ManagementTry to learn what it is your people do to meet the goals of the department and organization. Can't just delegate everything and then sit back and wait.

– I'm optimistic about the outlook for this company

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Doesn't care about employees. Run very inefficiently.

Hub Driver (Former Employee)

I worked at AutoZone full-time for more than 3 years

ProsBetter than flipping burgers. Not hard work. Hub drivers usually get to be alone most of the day.

ConsCustomers assume you are automatically a high level mechanic
No discounts on good products
Low Pay
Horrible Management only looking for bonuses
Horrible hours

Advice to Senior ManagementManagers only care about getting bonuses if they reach certain sales figures. they dont care about the employees

No, I would not recommend this company to a friend

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Disappointing

Sales Associate/Delivery Driver (Former Employee)
North Atlanta, GA (US)

I worked at AutoZone full-time for less than a year

ProsInteracting with customers and keeping busy, as well as installing certain parts, can be fun.

ConsThe pay is poor both for non-managers and managers. There are few incentives to move up in the company, and there is little encouragement and an abundance of criticism from upper management. There seems to be a lack of sufficient concern for providing help for customers, and more concern with making money for the much-higher-ups.

Advice to Senior ManagementMaybe if upper management demonstrated a little more interest in the regular, everyday store employees who directly interact with the customers, they would see a greater level of customer satisfaction. I believe happy employees who are commended on their strengths as much as they are on their shortcomings are happier and more loyal to the company that they work for. Respect breeds respect.

No, I would not recommend this company to a friend

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Has gone from good to bad to very bad

Parts Sales Manager (Current Employee)

I have been working at AutoZone full-time for more than 10 years

ProsHelping people with their problems - meeting people - Discount

ConsThe Zoners have become throw-a-way employees. You may sell $200 dollars of parts but if you don't sell the $1.39 packs, you are screwed. These packs and the checkout challenge are more important than helping the customer. Hours have been cut back so much that customer service suffers. I enjoy my job, just not who I work for. This is after over 11 years.

Advice to Senior ManagementRealize that the Zoners are the most important thing in your store. We have to have some knowledge to do our job. I can go down the street to a convenience store and make more money.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Demanding job that doesn't value it's employees

Store Manager (Former Employee)
Columbia, SC (US)

I worked at AutoZone full-time for more than 10 years

ProsThe benefits were very good .

ConsConstant changes. Did not offer training once the changes took place

No, I would not recommend this company to a friend

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Commercial sales

Anonymous Employee (Current Employee)

I have been working at AutoZone

ProsDecent pay, decent bonuses, decent hours

ConsToo many locations within a 5 miles radius

Advice to Senior ManagementBe honest with employees before hiring them

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Ok can do a lot better if they look at district managers

Store Manager (Current Employee)
Houston, TX (US)

I have been working at AutoZone full-time for more than 10 years

ProsWorking with customers and making them smile

ConsUpper management is running away employees

Advice to Senior ManagementLook into your company and monitor why employees go to work for competitors

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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