Autonomy Reviews

Current Employee – been working at Autonomy full-time for more than 10 years

Pros – None. They bought our company and destroyed it. They didn't care about customers and cared less about employees.

The only "pro" is that HP have purchased us and everything is better. It was almost an immediate turn around in terms of message. Focus is back on customer satisfaction and it's very clear that employees are considered valuable again.

Everything

Cons – I was always proud of how much my company cared about our customers and employees and then Autonomy bought us. They clearly didn't care about our customers at all. Everything was about "new license revenue". So sorry if you were already a customer.

They treated employees like a commodity that could be replaced on a whim. It was truly a terrible few years until HP purchased us and saved us from the horrible policies and behaviour of Autonomy.

Former Employee – worked at Autonomy full-time for more than a year

Pros – Great vacation allowance. Free lunch Fridays.
Maybe HP can fix some of the mess?

Cons – Everything else.
No review/raise process. Impossible to get promoted.
Unethical sales tactics like I've never seen anywhere else.
Support and services left holding the bag with a poor quality product that is next to impossible to implement and support.
Secret engineering team that nobody is allowed to actually talk to. You NEVER receive feedback on any bugs submitted unless you are working with the latest hot customer (the one with the most new business riding on the success of your project). Although I can't imagine they actually get any repeat customers. I think Lynch and Co. knew they were running out of suckers and that they had no good reference customers left and that's why they sold.
Everything is a fire drill - even planned implementations with a long sales cycle are staffed at the last minute. PS Consultants are shipped from one project to another in a big circle as each new customer becomes frustrated with the lack of knowledge and poor quality products.

Advice to Senior Management – Keep purging all of the Autonomy middle management and horrible anti-customer anti-support, anti-employee policies.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Autonomy full-time for more than a year

Pros – You can pretty much do whatever you want because your managers are rarely around and there are no repercussions for not doing your work. It took one woman approximately 6 months of not ever showing up to the office to get fired.

Cons – There is no reward for trying. They lie to you about bonuses. Only the people at the top get promotions or bonuses. Nobody is very happy. Your boss will never be around. Communication is terrible. There is absolutely no training. You either figure it out or you don't.

Advice to Senior Management – Come to the office most days of the week (at least.). Learn the word "thank you". Don't lie to your employees about bonuses. Have a minutia of transparency.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Autonomy full-time for less than a year

Pros – Competitive salary, benefits, high tech.

Cons – Poor company culture, poor management, lack opportunities, lack training, high attrition.

No, I would not recommend this company to a friend

Current Employee – been working at Autonomy full-time for less than a year

Pros – This company was doing well on the business front

Cons – The culture is screwed up

Advice to Senior Management – Treat your people better

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Autonomy full-time for more than a year

Pros – Job security. Plenty of lateral job mobility for competent employees. Offices in many parts of the world.

Cons – Widespread incompetence. Predatory management. Dysfunctional business processes. Starved for resources, because nobody is willing to spend money to make money.

Advice to Senior Management – Mutual trust and repsect is better than fear and bullying. You will retain more quality employees that way, and gain their loyalty. Loyal, competent employees accomplish great things in less time and fewer resources, and you are judged by higher management by the accomplishments of your underlings.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Autonomy full-time

Pros – Autonomy's IDOL technology and the products they built around it are really competitive, specifically around the E-Discovery and Information Managment Solutions. Their marketing had always been very good, fantastic material, good demos, etc. Also the support from the Pre-Sales department has been exceptionally strong.

Cons – The corporate culture had been the worst I every experienced. People were purely looked at from a numbers perspective, senior management would never listen to anything they were told from somebody who was not part of their "club" (i.e. at least Cambridge based). Senior managers would regularly shout at employess, call them names, etc. - absolute nightmare

Advice to Senior Management – thankfully the senior management has completely left since the acquisition by HP. The new management should clearly pay more respect to their employees. Also the "international" approach has been purely around the UK and the USA. Any other part of the business (regionally) was overlooked. Management should pay a lot more attention to other regions, since there is untapped potential.

No, I would not recommend this company to a friend

Current Employee – been working at Autonomy full-time

Pros – good free lunch on Fridays.
The product is well marketed and when it works can be a game changer.
Great people at the worker level.
great location in san francisco.

Cons – *High attrition. The ones who saw the disaster coming left and the others who chose to stay are struggling to transition with little to no support through internal channels.
*Low morale due to management ruling through fear and intimidation. HP executives unresponsive while all the talented Autonomy senior management is gone. One can only dread who is left to run the ship.
*Resources and tools are either scattered and/or broken. Company does not eat it's own dog food. There is no loss of ironic laughter when hearing your co-workers complain about the need for "a better search solution".
*CRM system is broken and it will make your work a nightmare if you're on the sales side of the company.
*No structured training offered. Meetings that were labeled as training turned out to be just marketing updates with little to no practical use for those in attendance.
*no standardized organizational charting. You'll either have to keep asking everyone you see or roll the dice with the employee address book which provides no insight towards roles and responsibilities.
*The company will seek every possible reason to either delay or deny paying commissions to it's sales people no matter how much they meet or exceed beyond their quotas. I have personally seen and experienced the agonizing frustration of dealing with management when the subject of overdue commissions are brought up.
*work is not merit based. The amount of political savvy you will need to be successful here would qualify you for a seat in congress.
The list goes on........

Advice to Senior Management – Perform a role/performance audit on the legacy Autonomy executives which have seen their departmental staff leave in droves. The ship is being abandoned and it's not because of HP.
Pay your sales people when they bring in business.
Engage the message boards and address employee issues positively or see more people leave. How can having such a high turnover of staff be good for any business?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Autonomy full-time for more than a year

Pros – Fantastic potential for technology, providing it really works
Many very good people at the worker level
Much of the technology is very cool, demos well, can solve real world issues, and gets very good reports from analysts

Cons – Corporate culture is 100 times worse than the worst company you have ever worked for - a former employee called it "Toxic"
Management doesn't care about employees or customers. Only cares about making sales this quarter.
Sales can't be made as either pricing is crazy high or sales cyle takes too long and management forces AE to focus only on more immediate prospects
No concept of creating partnership with customers
Customer support is a total joke. Took 20 calls from me to other AU folks to get one customer's basic support questions answered - no one wanted to own the problem
No idea who does what - org chart can't be found, so only way to get things done is to use your relationships, make tons of calls and hope someone calls back. Don't waste time on email, no one responds - total waste of time and resources
Management lies and instills fear as way of motivating. Most employees simply wait for the day they are fired or laid off. No concept of doing a good job and getting rewarded.
No performance review in over year and a half - spoke to manager once in last three months of employment - no direction given, just criticism - all problems were the employee's to fix and own.
Training was a joke - total drinking from fire hose only about how to do demos and some info about product. Absolutely no information about effective sales tactics to sell specific products
Product line is way too massive - company sells everything from scanning to speech to text to business process management to call center apps to ediscovery to archiving to records management to search. I mean, how does that assortment of technology make sense?

Advice to Senior Management – 1) Most of the senior management that was there before acquisiiton need to leave. Kudos to Meg for getting rid of Lynch and some of his cronies but his style had been accepted by most every other manager, so to change the culture, needs to start from the top.
2) Focus on what technology really works and pare down the breadth of the technology offerings.
3) Incent people to change the culture to one that values employees and customers. Meg has said the right things at HP meetings but nothing ever changed at Autonomy.
4) Create a more transparent management structure and tell people who does what, so problems and questions can get resolved quickly
5) Create a training program that highlights how to effectively sell this technology. While the stuff is cool, it is very difficult to sell for most people but some are successful - share the wealth and don't force everybody to figure it on their own
6) Use the HP concept of AGM so there aren't 50 sales people all calling on the same customer competing with each other and incentive everyone to help the rest of the team on an account rather than back stabbing and lying.
7) Get managers than truly care about people and want to help grow them and train them. Good guys finished last at Autonomy - some of the best people I worked with got fired as they tried to do the right thing - this is critical to fix
8) Autonomy is way too sales focused and way to focused on current quarter - find a way to support the sales guy that sees the value in deals that take more than a quarter or two to close. If the deal is real, these can be quite lucrative and can be very strategic for the future of the company.
9) Encourage employees to speak out and challenge the status quo. Employees have been treated like mushrooms in the past - this is one of the biggest reasons that Autonomy has the highest turnover rate of any company I have ever seen.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Autonomy

Pros – great people. good environment. decent management

Cons – If you work hard you'd expect at least a raise at a normal company. not here

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company