Avis Budget Group

www.avisbudgetgroup.com

Avis Budget Group Reviews

Updated 25 January 2015
Updated 25 January 2015
571 Reviews
3.1
571 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
195 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 17 reviews)


Cons
  • Deal with it" from upper management then blamed for poor customer review (in 31 reviews)

  • Poor work life balance but it depends on your project (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    Great commission for you're aggressive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent in Miami, FL (US)
    Former Employee - Rental Sales Agent in Miami, FL (US)

    I worked at Avis Budget Group full-time (more than 3 years)

    Pros

    No cap on commission
    Base pay
    Benefits
    Pto
    Vto
    Slack management if the location has a union
    Due to industry high season you have tons of customers

    Cons

    Schedule is by senerioty
    Management is for customer service and the managers will take off your sell in 2 seconds
    If you don't sell it will effect your commission negatively
    Lots of rejection because customers have already been sold to by their travel agent
    Rental agent is only to upgrade and sell excess insurance that is truly useless
    Low season is dead
    High season is crazy and there never is sufficient fleet to meet demands and promises made by company making customers angry and not willing to buy
    BUT you pretty much set your own prices with upgrades and have tons of customers for high season. I made Over 15k in a month during peak season and averaged 4k a month for the rest of the year plus base pay. It is a very hard sale but once you get the hang of it, it becomes easy. I quit because if I was so good selling to people who didn't wanna buy I can imagine how much I'll make to people who do wanna buy a product.
    Most sales agents are unpleasant because customers are unpleasant
    There have been rental agents in the same position for 40+
    No room to grow
    Only airport locations in high tourist areas thrive

    Advice to ManagementAdvice

    Have more patience with sales agents because the job is tough and keep in mind customers know you will take off the sale and only agreed to it because they knew they can get away with a free upgrade from a subcompact to a bmw

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Damage Investigator in Virginia Beach, VA (US)
    Former Employee - Damage Investigator in Virginia Beach, VA (US)

    I worked at Avis Budget Group full-time

    Pros

    Great benefits. 401k dental. Corporate discount. Office environment, Casual dress code. Good managers. Holidays off.

    Cons

    Long time to advance. Pay could be better. Nosey co workers. Encountered racism

    Advice to ManagementAdvice

    Make sure the employees aren't going through problems with team leaders.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Job good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Boston, MA (US)
    Current Employee - Operations Manager in Boston, MA (US)

    I have been working at Avis Budget Group

    Pros

    benefits and a take home vehicle

    Cons

    too many chiefs not enough indians

    Advice to ManagementAdvice

    not much..

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great job for being my first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver in Fort Lauderdale, FL (US)
    Former Employee - Driver in Fort Lauderdale, FL (US)

    I worked at Avis Budget Group full-time (less than a year)

    Pros

    I got to drive new cars every day. The environment was fast paced so time flies. Manager didn't get in your way as long as you do the job right. It's was fun working here.

    Cons

    The pay could be slightly better, I felt that my work hours were unbalanced, I had to work extra on the weekends with little sleep hours in between when working over time.

    Advice to ManagementAdvice

    Management wasn't there when needed, communication issues with my manager is what cause them to fire me. Little training but I managed to get used to it and make good decisions on my own. I was in a group of deaf driver felt like I was in with the handicap club.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    bad selection

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY (US)
    Current Employee - Sales in New York, NY (US)

    I have been working at Avis Budget Group

    Pros

    good environment and climax in the office

    Cons

    quite good company values and good collegues

    Advice to ManagementAdvice

    about

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Desperation of ex-cons & other rejects in your Union work force helps Avis continue giving meager raises.You cant strike

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Pros

    Management positions open often
    Steady work
    Accessible by public transportation
    You can check your own payroll hours on your phone
    They have fashionable new uniforms

    Cons

    Policy discourages promotions of Union members & mandate them to accept a higher position at another branch with the possibility of returning to their original location

    Advice to ManagementAdvice

    Please, Please Please !!! Don't wait 9 extra months to sign our union contract like last time. Our families will be hurting as we wait for only a 50 cent raise

    Doesn't Recommend
    Negative Outlook
  8.  

    Lot Shuttler/hiker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shuttler in Cleveland, OH (US)
    Current Employee - Shuttler in Cleveland, OH (US)

    I have been working at Avis Budget Group part-time (more than a year)

    Pros

    Very simple work, driving brand new cars

    Cons

    You work in every type of weather, managers can be demanding, drama!!

    Advice to ManagementAdvice

    Make it all electronic, no more fumbling with tickets in freezing weather!

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Service and loyalty mean nothing to this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent in Honolulu, HI (US)
    Former Employee - Rental Sales Agent in Honolulu, HI (US)

    I worked at Avis Budget Group full-time (more than 10 years)

    Pros

    Descent benefits including medical, 401k, employee rental rates and free vacation car allowances. Established and stable company.

    Cons

    Frequent changes in district management. Lack of consistency in implementing and enforcing policies. High turnover of some staff. Overall very low morale in staff. Loyalty and knowledge of long time staff are not valued. Innovation is not valued either. Avis has moved from a customer service organization to a pure sales profitability business. Employees are not valued or treated well despite their service.

    Advice to ManagementAdvice

    Decisions about policies including vacation requests, shift bids, scheduling, are disorganized and changed without reason and on the fly sometimes. Giving the impression management does NOT know what its doing. Flippant changes and inconsistent enforcement of rules leads to extremely low morale as well as confusion of staff. For example in my 20 years there, policies on vacation requests have changed each year!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Commission not guaranteed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group full-time

    Pros

    There are really no pros, besides the shift that I work with is pretty awesome.

    Cons

    There are many cons. You get paid a set wage of less than $10 per hour. The commission is based off percentages. SO if you make the company $20K in revenue, you may only get $800 in commission. The management is horrible at my location. No real perks of being with the company.. except great benefits.

    Advice to ManagementAdvice

    Management needs extensive training.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Taipei (Taiwan)
    Current Employee - Customer Service Agent in Taipei (Taiwan)

    I have been working at Avis Budget Group full-time (less than a year)

    Pros

    The colleagues are really nice and some what a positive environment.

    Cons

    Long hours, low pay, and zero work-life balance.

    Advice to ManagementAdvice

    They should stop being cheap and organize a better work environment for their employee. They should hire more employees before expanding their business, and have better compensations!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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