Avis Budget Group

  www.avisbudgetgroup.com
  www.avisbudgetgroup.com

Avis Budget Group Reviews

Updated 30 October 2014
Updated 30 October 2014
499 Reviews
3.2
499 Reviews
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Avis Budget Group CEO Ron Nelson
Ron Nelson
159 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 15 reviews)


Cons
  • In Albuquerque NM the upper management loves intimidation techniques (in 30 reviews)

  • long hours with no overtime, bad weather means flight delays (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Oh k job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent in San Jose, CA (US)
    Current Employee - Rental Sales Agent in San Jose, CA (US)

    I have been working at Avis Budget Group full-time (less than an year)

    Pros

    Good pay, great coworkers, good sales experience

    Cons

    Bad hours, mangment,short breaks, stressful

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Operations Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group

    Pros

    Great entry level position with competitive pay and benefits.

    Cons

    Long hours, not enough pay or incentives for hours worked.

    Advice to ManagementAdvice

    Stop micromanaging

    Doesn't Recommend
  3. 1 person found this helpful  

    Terrible HR Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Parsippany, NJ (US)
    Former Employee - Analyst in Parsippany, NJ (US)

    I worked at Avis Budget Group full-time (more than an year)

    Pros

    - The culture was laid back including business casual dress code
    - All summer you get out of work at 2:30 (obviously you need to make up the time during the week)
    - Enjoyed the people I worked with
    - Great cafeteria
    - Easy commute

    Cons

    Major disappointment was the HR department. They are so concerned with their own little projects and goals that they fail to meet the most important goal of HR, to take care of their [potential] employees. They rarely answer emails and if you finally get a response, good luck getting an answer to a follow up. The only way to get anything done is to go down to HR and knock on somebody's door. It's almost like Milton from Office Space!

    Another con would be the somewhat bland working environment. Pretty old school looking cube farm.

    Advice to ManagementAdvice

    If you want to get on the top 100 places to work list, get better HR employees that care about your workers, not themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tulsa, OK (US)
    Former Employee - Customer Service Representative in Tulsa, OK (US)

    I worked at Avis Budget Group full-time (more than an year)

    Pros

    Overtime was available. Management was fair.

    Cons

    Awful, customers, antiquated systems and programs, inadequate lighting

    Advice to ManagementAdvice

    Management was fair

    Doesn't Recommend
    Positive Outlook
  6.  

    Informative, but crappy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Avis Budget Group full-time (more than 10 years)

    Pros

    Starting pay is good... usually 11.50 and then plus commission if you are a rental sales agent
    The "down" months where we are not too busy and get paid to just be there sometimes

    Cons

    MANAGEMENT COMMUNICATION
    Summer and being oversold on cars..... EVERY DAY!

    Advice to ManagementAdvice

    Learn to talk to your employees about how they really feel about things.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in New York, NY (US)
    Former Employee - Operations Manager in New York, NY (US)

    I worked at Avis Budget Group full-time (more than 3 years)

    Pros

    Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
    Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
    Play a significant role in long-term planning, including an initiative geared toward operational excellence.
    Oversee overall financial management, planning, systems and controls.
    Management of agency budget in coordination with the Executive Director.
    Development of individual program budgets
    Invoicing to funding sources, including calculation of completed units of service.
    Payroll management, including tabulation of accrued employee benefits.
    Disbursement of checks for agency expenses.
    Organization of fiscal documents.
    Regular meetings with Executive Director around fiscal planning.
    Supervise and coach office manager on a weekly basis.

    Cons

    You will sign a contract with the outsourcing company that will cover the details of the service that they will be providing. Any thing not covered in the contract will be the basis for you to pay additional charges. Additionally, you will experience legal fees to retain a lawyer to review the contacts you will sign. Remember, this is the outsourcing company's business. They have done this before and they are the ones that write the contract. Therefore, you will be at a disadvantage when negotiations start.

    Advice to ManagementAdvice

    Pay more

  8. 1 person found this helpful  

    A stepping stone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Cincinnati, OH (US)
    Former Employee - Customer Service Representative in Cincinnati, OH (US)

    I worked at Avis Budget Group full-time (more than an year)

    Pros

    The atmosphere and overall structure is very laid back and down to earth. Work is often tedious and busy but very easy to accomplish. Growth opportunities are stellar if you're willing to relocate. Benefits are good, raises are fair, and front line (operations) management team is helpful.

    Cons

    Seriously unethical business practices, cutthroat wolf pit of a sales team, pampered service agents, high exposure to weather elements, poverty level starting wages, unprofessional overall morale, questionable fiscal decisions, outdated business model, unbelievable communications gap between operations and upper management, and unreliable on their promises.

    Advice to ManagementAdvice

    Start following through on your word, improve communications, develop a training strategy, put service ahead of sales interests, and try making more sensible improvements.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    csr2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Orlando, FL (US)
    Current Employee - Customer Service Representative in Orlando, FL (US)

    I have been working at Avis Budget Group (less than an year)

    Pros

    awesome health insurance and benefits

    Cons

    pay 8.50 and they don't appreciate what you do

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shuttle Driver in Houston, TX (US)
    Current Employee - Shuttle Driver in Houston, TX (US)

    I have been working at Avis Budget Group part-time (more than 5 years)

    Pros

    Avis Budget is a good company to work for, they treat employees with respect. Are always having employee appreciation meals. Make you feel like you mean something to them, not just another number. Get to drive cars like the Camaro SS and trucks like the Ford F-150! And even the BMW 528i!

    Cons

    None really, other than busy Houston traffic and long hours driving.

    Advice to ManagementAdvice

    Seem to be doing a good job, keep it up!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    didn't expect to stay with the company this long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    I have been working at Avis Budget Group full-time (more than 3 years)

    Pros

    Easy to earn big with the Commission system referred to as CSI despite some glitches in its design as long as you understand the system , provided that you obtain strong people's skills and strong personality and confidence as a sales person.

    Cons

    It doesn't seem that the company cares about promoting or keeping great talents , also ops managers are hired without apparent qualifications to fit the job

    Advice to ManagementAdvice

    this advise basically is for senior management, you need to stand up to the corporate and tell them that things on the ground are not the same as they seem from their high towers, also rental sales agents needs to meet with regional sales managers occasionally to give important feed back and discuss rising difficulties.

    Recommends
    Neutral Outlook
    No opinion of CEO

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