Aviva

www.aviva.com
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Aviva Reviews

Updated 25 February 2015
Updated 25 February 2015
146 Reviews
3.3
146 Reviews
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Aviva Group CEO Mark Wilson
Mark Wilson
29 Ratings

Review Highlights

Pros
  • Great work life balance, good employee focused approach (in 16 reviews)

  • Great people, and good opportunities to develop and travel internationally (in 8 reviews)


Cons
  • Senior management seem out of touch with the rest of the organisation (in 10 reviews)

  • Most of them are dull, not pro-active and suffering from constant changes in strategy and Top Management (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    You'll never make a fortune, but you'll be treated really well - while they aren't making you redundant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Assessor - Health in Sheffield, England
    Current Employee - Claims Assessor - Health in Sheffield, England

    I have been working at Aviva full-time (more than 10 years)

    Pros

    Fun working environment, open culture, management care for people,

    Cons

    Can feel pressurised and every couple of years there are waves of redundancies across the business which can be really unsettling.

    Advice to ManagementAdvice

    Really get behind systems thinking in Aviva Health now and start trying to retain your talent!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Many many great years, and a couple of rough ones!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriting Management in London, England
    Former Employee - Underwriting Management in London, England

    I worked at Aviva

    Pros

    Good company with some great teams in it, and some really excellent leaders and managers, as well as.its share of poor ones.

    Cons

    A really large organisation. You can be very successful locally but much harder to get national recognition and promotion.

    Advice to ManagementAdvice

    Generally really good

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great company to work with....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aviva full-time (more than 5 years)

    Pros

    Employee friendly, flexible environment, good benefits, Quick growth for right talented, world recognized brand.

    Cons

    No proper plan by Executive team in terms of employee's development perspective. Which resulted in many lay offs in the company recently. Employees who has greater hopes in the organization have suddenly shocked with the decision of organizational restructuring and left the company.

    Advice to ManagementAdvice

    Company has to plan the organization in such a way employees grow with the company as it grows.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    Great benefits, though so much redtape can be frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development in London, England
    Former Employee - Business Development in London, England

    I worked at Aviva full-time (more than 3 years)

    Pros

    - Great benefits
    - Good upward mobility

    Cons

    - Risk averse
    - Red tape can impede progress
    - Not a fun environment

    Doesn't Recommend
    Positive Outlook
  6.  

    So much potential, such bad management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Service Center in York, England
    Current Employee - IT Service Center in York, England

    I have been working at Aviva full-time (more than 5 years)

    Pros

    Big company so may different roles, great benefits including great pension and shares matching schemes. Lots of great people on the ground floor.

    Cons

    What ever they say, you are just a number, a head count. No one is ever safe from redundancy or (sometimes worse) "talent moved" into a role you don't want to do or is created just to get you out of the way because its easier than sacking you (this seems to happen in management more often then you'd like to think!)
    The company has grown up very much in silos so even though there are opportunities of all shapes and sizes, your unlikely to get a shot outside of your business unit unless its a pretty ground floor role.
    The missed opportunity to bring people in from other areas with different views/experience is unreal, this leads to projects required to basically do the same thing, end up running in tandem with double the costs than if the business units just worked closer together.

    Advice to ManagementAdvice

    Take notice of your people! do you realise that other companies in York love Aviva as you train your staff well, then don't do anything with them, letting all the most talented and experienced go to benefit other companies!
    In addition, stop treating your staff like children! most of them are entirely trust worthy, so treat them as such! and those that aren't, manage them appropriately or get rid, instead of taring everyone with the same brush with knee jerk reactions that just infuriate those who work hard and go by the book.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    A poorly managed, high-pressure call centre with poor pay and zero career opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Handler in Stretford, North West England, England
    Current Employee - Claims Handler in Stretford, North West England, England

    I have been working at Aviva full-time

    Pros

    None at the moment, but it was once a decent place to work.

    Cons

    No time to get your work done
    Letting your customers down because you have no time to deal with their requests
    Doing everyone else's work but your own (how is that for moral?)
    Huge case loads
    Feeling like the managers are doing you a 'favour' by granting you time off the phone
    Staying late to get things done (unpaid)
    Incompetent Business Managers who are completely out of touch with the job their staff do
    Incompetent Team Managers who do next to nothing
    Poor pay for the job we do (the work of maybe 5 different professions)
    Near impossible Pay Progression structure
    Experienced staff leaving and being replaced by temps
    Colleagues having emotional breakdowns

    Advice to ManagementAdvice

    LISTEN to your staff because NO ONE is happy. This many people cannot be wrong. Stop whipping staff who are already under huge pressure. Give us time to help our customers because it is us who have to answer to them.

    Doesn't Recommend
    Negative Outlook
  8.  

    Politics, Red Tape & Bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Java Developer
    Former Employee - Java Developer

    I worked at Aviva full-time

    Pros

    There are still some decent people left even after various rounds of redundancies. You do get to learn a lot because every department is under resourced

    Cons

    Threat of redundancies, muddled thinking by management, loads of red tape, not enough recognition for your efforts

    Advice to ManagementAdvice

    Have more clarity in thought, outsourcing is not a long term solution, focus on talent retention and hire good people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Moving in the right direction after restructure,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in York, England
    Current Employee - Anonymous Employee in York, England

    I have been working at Aviva full-time (more than 5 years)

    Pros

    Good career opportunities, flex work life balance

    Cons

    Quite a political organisation to work for

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great work environment and team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Online Communications Manager in London, England
    Former Employee - Senior Online Communications Manager in London, England

    I worked at Aviva full-time (more than a year)

    Pros

    I worked at Aviva for almost 2 and 1/2 years and simply loved it! Our team was extremely balanced in skills and responsibilities, so our contribution was quite effective and recognisable.

    Cons

    We had a bit of a struggle with the Group team, specially when it came to highlight the regional and local needs as opposed to the global ones.

    Recommends
    Disapproves of CEO
  11.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva

    Pros

    Location, job scope, team, management

    Cons

    The work hours can be quite long

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