Glassdoor is your free inside look at BB&T reviews and ratings - including employee satisfaction and approval ratings for BB&T CEO Kelly S. King. All 269 reviews are posted anonymously by BB&T employees.
89% of the CEO
Kelly S. King
Former Employee – worked at BB&T part-time for more than a year
Pros – Great work life balance. Some managers seemed to care.
Cons – Political environment. If you do not suck-up, good luck getting promoted.
Advice to Senior Management – Let the people do their jobs and do not micro-manage
No, I would not recommend this company to a friend
2013-02-19 15:54 PST
Former Employee – worked at BB&T full-time for more than a year
Pros – Pay was competitive for my area and benefits were great.
Cons – Management has no clue.
The hours were horrible. I could come in to work at 6:45 am and work until 3 pm and the next day my schedule might be noon until 6:15 pm! Majority of the time I worked 6 days a week. Only the head teller who made the schedule had off every Saturday and got the hours she wanted, the hours for all other tellers were unfair and ridiculous.
Even as a top performer who won multiple awards I was only given an annual raise of $0.23. Not even a quarter!
Very stressful job and always short-staffed.
No, I would not recommend this company to a friend
2013-02-14 09:58 PST
Former Employee – worked at BB&T full-time for more than a year
Pros – Good comp structure. Nice core values. Although they are obsessed with culture.
Cons – They're obsessed with their culture. . Hey often joke about going to headquarters in NC to drink the cool aid. This is a good company for someone right out of college. Not so good if you come over from another bank. They have to promote from within because they constantly harp on their culture.
Advice to Senior Management – Allow for more entrepreneurial mindset.
No, I would not recommend this company to a friend
2013-02-09 10:42 PST
Former Employee – worked at BB&T
Pros – Decent pay for position
Mostly friendly coworkers
Cons – Very political, difficult to advance
No, I would not recommend this company to a friend
2013-01-28 21:48 PST
Former Employee – worked at BB&T full-time for more than a year
Pros – Great Benefits and Great People
Cons – Behind some other banks technologically
Yes, I would recommend this company to a friend
2013-01-24 12:29 PST
Current Employee – been working at BB&T full-time for more than 8 years
Pros – Great leadership at the top with sincere desire to elevate the interests of all of it's stakeholders. Also, very competitive benefits package.
Cons – Advancement can be challenging and some of the mid-level management can be more of a barrier to progress than an enabler of it.
Advice to Senior Management – Constantly seek and give high priorty to feedback from line level employees to stay on top of emerging issues and trends in the marketplace.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-19 03:14 PST
2 people found this helpful
Current Employee – been working at BB&T full-time for more than 3 years
Pros – Great people that are client facing, and for the most part everyone is pleasant to work with. Most people do what they need to do, and still embody the fact that the client is number one. Senior management from NC is very committed to Texas. Lots of growth opportunities, and additionally people who are client facing still "own" the relationship and it garners a lot of respect from clients. Also, for the commercial side, the segment ranges of deal size are very wide and thus you are not limited to certain sized deals.
Retail side has lots of fantastic people throughout the branches, and are second to none.
Cons – Middle management doesn't actively keep in tune with what their reports are doing, experiencing, or hold people accountable. Justice is one of the key values of BB&T, and it seems as though often the wrong people get promotions because of political pulls in certain regions and top producers are do not receive incentives commensurate with their production. It seems there is a large degree of cronyism in parts of the commercial bank because of tenure or relationship, and promotions are not always justified by actual production or behaviors congrument with long-term focused efforts.
Senior regional management seems to think that coaching to cross-selling report cards is an acceptable form of management, and has generally triumphed successful cross-selling more than closed aspects of revenue. Additionally, management does not hold under-performers accountable relative to their job grade, and inversely does not give enough appreciation to employees who go above and beyond the expectations.
Leadership Development Program graduates seem to be getting most of the opportunities in taking management or commercial entry level jobs.
Great bank, but has been a little / regional community bank that needs to start acting more like a big-boy bank in terms of holding officers accountable for their goals and performance.
Advice to Senior Management – Senior management has a great strategic vision, and solid principled leadership. The problem is that certain regions have gotten "fat" as result of poor leadership from regional presidents and city executives. The majority of challenging decisions are being made by credit officers, and not by regional presidents or city executives in my experience in my own region. I think upper-level management would be well guided to ask more opinions of the FCLs, BSOs, RBs in the region to accurately evaluate the actual management abilities of CEs and RPs. I fear within the region I am an employee that significant regional leadership changes will be necessary, otherwise I do not see positive outcomes in the long-term. Great people, great with clients, but at risk due to lack of accountability and justice by middle management and regional leadership (my region).
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-12-28 15:16 PST
Current Employee – been working at BB&T full-time for more than 10 years
Pros – BB&T has a strong corporate culture. You have access to executive management in which you can voice your suggestions on what is working and what is not. They also have a great model for parnter referrals.
Cons – Some of the computer software and systems need enhancements and/or updated. Some of the computer software and systems need enhancements and/or updated. There are limited advancement opportunities in some of the newer markets which make it difficult to move up.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-10 15:19 PST
Former Employee – worked at BB&T part-time for more than a year
Pros – Great pay and benefits and work environment
Cons – If too many errors are incurred you will get fired.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-08 18:09 PST
Former Employee – worked at BB&T as a contractor for less than a year
Pros – A bank, they have money,and they have a lot of technology, that is not too far behind bleeding edge.
Cons – IT personell have absolutly no social skills whatsoever. If you have no personality or social skills and you never want any ... this is the place to work for you. They don't mentor or teach at all. You are either 100% qualified at your position, or they get rid of you. I needed about a month or two to ramp up to my position and they let me go after 3 weeks. I felt there was no instruction or mentoring to do my job, and they had no interest in helping me out to further my career. I would think they want you to be either bored and unchallenged at a job you know full well to do or else.
Also, they have a lot of bureaucracy (paperwork and procedures), and they only seem to have it for the sake of having it. They have absolutely no concept of what it's really for ... to provide a communication new for new(mainly) and existing workers. The processes and procedures they follow are unorganzied and difficult to follow ... what's the point of having it at all other than to say they have it.
Advice to Senior Management – At some point you need to realize the long-term effects of not allowing people to ramp up their careers in your organizaiton. If you hire people to be bored in the 4'x4' cubical confines of your organziation, you're going to have a lot of intellectually smart, albiet mean, antisocial, insects who are only happy about the pay, and nobody well-rounded is going to want to work with this borg.
No, I would not recommend this company to a friend
2013-02-17 06:49 PST
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