BB&T

www.bbt.com

BB&T Reviews

Updated 28 January 2015
Updated 28 January 2015
582 Reviews
3.1
582 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
370 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 45 reviews)


Cons
  • In my specific role, there was not room for advancement (in 13 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 25 reviews)

More Highlights

Employee Reviews

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  1.  

    BB&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time (more than 8 years)

    Pros

    O.K. company to work for

    Cons

    Lack of communication within their subsidiary company CRC.

    Advice to ManagementAdvice

    Need bonuses and/or better bonuses. CRC Management needs to communicate more efficiently.

    Doesn't Recommend
    Neutral Outlook
  2. 3 people found this helpful  

    teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T (more than 3 years)

    Pros

    health benefits, 401K, vacation days, & holiday pay

    Cons

    you have to be in your position 18 months before you can apply within the company.

    Recommends
    Approves of CEO
  3. 2 people found this helpful  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BSO in Savannah, GA (US)
    Former Employee - BSO in Savannah, GA (US)

    I worked at BB&T full-time (more than 3 years)

    Pros

    They are a strong and stable bank. Well known in the market with a good reputation among business owners. They can typically beat competition on rates.

    Cons

    The technology is from the 80's. Limited promotion, very much tied to being in the right place at the right time. It can be difficult to get credit officers to think outside the box unless they have seen it dozens of times.

    Advice to ManagementAdvice

    Invest in technology and people

    Recommends
    Positive Outlook
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  5.  

    Good values....changing culture....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Greensboro, NC (US)
    Current Employee - Project Manager in Greensboro, NC (US)

    I have been working at BB&T full-time (less than a year)

    Pros

    Work life balance is good most of the time. People are friendly.

    Cons

    Going through growing pains right now and senior leadership is struggling to align, which is making it difficult on the middle managers and rank and file to get work done.

    Advice to ManagementAdvice

    Spend more time working together on the vision for the company and the organizational structure, especially between business and technology groups.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Love the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reatil Client Support in Wilson, NC (US)
    Current Employee - Reatil Client Support in Wilson, NC (US)

    I have been working at BB&T

    Pros

    Family oriented, salary, benefits, career, incentives

    Cons

    Direct management in some areas

    Recommends
    Neutral Outlook
  7.  

    Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Off on weekends in Greater Birmingham Area

    Cons

    The company thrives on saving money, but they work their employees like crazy by not hiring more help. There is not much opportunity for growth, and the company is very unorganized. Upper management doesn't take the chance to come out and visit their branches to see how the employees really struggle, and they make horrible decisions that affect the branches and the employees. I would never recommend them to anyone unless they didn't have anywhere else to go.

    Advice to ManagementAdvice

    Hire more people!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great company to work for!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T full-time (more than 10 years)

    Pros

    The employees that I worked with were one of the great benefits of working at BB&T. Allowed for opportunities to grow and develop in your career path by providing some internal and external training. Benefits were great.

    Cons

    Decisions should be made based on facts, not politics.

    Advice to ManagementAdvice

    Do not put individuals in leadership or manager roles that know nothing about the specific type of business.

    Recommends
    Approves of CEO
  9.  

    Good Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Time off for Holidays were great

    Cons

    Not enough employees to cover calls, Customers very dissatisfied with the hold time at times over 100 calls holding. everyday and sometimes on busy days 200 holding. they have freeze on hiring but keep taking on new loans. 27 employees left in less than 9 months over worked

    Advice to ManagementAdvice

    Jump in and help employees instead of shopping on line and talking to friends and family. Lead by example.. If the employees cannot talk on phone personally which they should not neither should the management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Talk about backward place.... Commercial lenders go here to die...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Service Officer in Austin, TX (US)
    Former Employee - Business Service Officer in Austin, TX (US)

    I worked at BB&T

    Pros

    - values based culture
    - community involvement is excellent, proud of employees volunteering
    - benefits are strong

    Cons

    - credit 100% runs the bank, and they're very arrogant thinking "they're better" than everyone else at managing risk
    - problem with credit comes from the top - it's good ole southern white boys... if you don't belong to the fraternity, your opinion doesn't mean anything.
    - regional leadership is quick to micro-manage, yet no one holds the credit officers accountable

    Advice to ManagementAdvice

    - the 1990's called, they said they'd like their corporate politics back.... Lose the credit arrogance, mix up the guys at the top and actually execute on being a big bank as opposed to "by balance sheet only"
    - either commit to middle-market space or don't, but stop blowing all the overhead on commercial lending personnel if you're not going to do real commercial lending.
    - merge with Suntrust, Comerica, 5/3rd, or better yet get acquired by PNC or USB. It would be a whole lot better for everyone.

    if the bank can't figure out how to retain young employees or innovative employees, you're cooked. You'll go the way of the buggy cart and steam ship.

    - Management needs to come up for air and take it easy on the firehose of BB&T kool-aid. The BB&T faithful need to think beyond their kool-aid soaked perceptions and actually value the opinions of outsiders new to BB&T.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Business Development Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Officer
    Current Employee - Business Development Officer

    I have been working at BB&T full-time (more than 8 years)

    Pros

    Family oriented company. Big on people and community

    Cons

    Going through a bit of identity crisis right now. Want to be a big bank but play by small bank rules...it doesn't work which clients recognize and it's stressful to employees

    Advice to ManagementAdvice

    Focus more on retaining good employees because a lot are leaving. If you're going to play with the big banking boys we need a new set of rules

    Recommends
    Neutral Outlook
    Approves of CEO

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