Cookies help us deliver our services. By using our services, you agree to our use of cookies. Click here to learn more

BJ's Restaurants Reviews

Updated 16 April 2015
256 reviews filtered by
  • Any Location
  • Any Job Title
3.2
256 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Greg Trojan
44 Ratings

Pros
  • Possibility to make good money if your a closing server (in 14 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 11 reviews)

Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 10 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Financially one of the best restaurants to work at in Central Ohio. Very easy sidework

    Cons

    Favortism, working your way up through lunch shifts. Food running shifts. Can be intimidating

  2. Waitress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BJ's Restaurants part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Wonderful owners, fair pair, treated well, usually got free food at the end of the night, flexible hours

    Cons

    stressful at times, fast-paced, had to come in and help clean on the weekends, sometimes didn't get off work until late.

  3. Robots serving cisco products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cocktailer in Tukwila, WA (US)
    Former Employee - Cocktailer in Tukwila, WA (US)

    I worked at BJ's Restaurants full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good training for high volume serving.
    many locations to transfer to

    Cons

    Secret shoppers
    unrealistic expectations.
    Mediocre bill averages.
    low quality product, beer and food
    server scripts that turn you in to a robot server... "have you made your selections?"

    Advice to Management

    Toss out the script! suggesting a beer, a cocktail and an appetizer on the first touch (has to be within 2 mins) and having to immediately follow with "have you made your selections" is absurd. I ignored all this, had top sales in the cocktail section, had loads of return clientele yet never got promoted to bartender simply because i never got a perfect secret shop. Which was only because i refused to follow the script. You hire waiters and bartenders to have a personality... let them use it.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at BJ's Restaurants

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Can't beat the pay, pretty good overall culture

    Cons

    Quality of life not exactly what they preachc

  6. Bus boy; pretty much at the bottom of the totem pole.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bus Boy
    Former Employee - Bus Boy

    I worked at BJ's Restaurants part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people you work with are awesome, every once in a while you get a gem of a manager to work with, which makes days or nights so much better.
    as a bus boy you get a cut of the tips for your shift, depending on how busy it is they can really add up.

    Cons

    For every great manager there is probably two or three that are just terrible.
    Being a bus boy can be hard work, but its manageable if your work alongside a group that actually helps.
    Never knew how corporate BJ's could be, I would constantly get told about having the right collared shirt to wear.

    Advice to Management

    Don't belittle those at the bottom, they might not run the restaurant, but they make the restaurant run.

  7. Good money, but bad restaurant politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Trainer in Houston, TX (US)
    Former Employee - Server Trainer in Houston, TX (US)

    I worked at BJ's Restaurants part-time (more than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    If you prove you're a hard worker then you can oftentimes get a good schedule. The amount of money you make is up to you. Several different managers so it gives you more opportunity to have one you get along with well. There was also room for upward movement. If you worked there for about a year and REALLY liked you, they'd move you to bar tending (A LOT more money), then supervising, then management.

    Cons

    Very restaurant politic-y. Some of the managers only paid attention to the girl servers who flirted with them, and if you didn't follow suit your schedule could suffer greatly.

    Advice to Management

    Don't let higher management who got in trouble for sexual harassment with an underage hostess come back and work at middle management when they have constant contact with even more girls.

  8. Chaos and mediocre tips

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA (US)
    Former Employee - Anonymous Employee in Los Angeles, CA (US)

    I worked at BJ's Restaurants full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The food discount and any food related thing. Some parties or events can be lucrative but they are few and far between and location dependent.

    Cons

    Management fails to see the big picture. They give too many tables and the people coming in are not the best kind. They complain about everything and management can never please them. The tips are terrible or decent but never amazing. The servers are all out for themselves because they fight for the best shifts and everything is favoritism and competition. There are lots of people who want to see you fail and it makes it hard to work, at least at the Los Angeles location I worked at. Even the managers were very unprofessional and disorganized at times because of the over micro managing of everything.

    Advice to Management

    Take control of the restaurant, seat servers fairly and with some organization. Fire the people that are fake and hire actual good people. Teach the team and unity mentality rather than the "compete for shifts" one. Hire more mature and intuitive managers. Ignore some petty crap and treat your servers better; they put up with so much crap and deserve to not be blamed for every dudes unhappy meal. Change your uniforms, are you trying to be a steakhouse or are you a sports bar?

  9. Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in San Antonio, TX (US)
    Former Employee - Host in San Antonio, TX (US)

    I worked at BJ's Restaurants part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Free food if you're a host
    Likely to give you time off

    Cons

    Never prepared for the weekends
    Short on staff
    Not enough people on for the weekends

    Advice to Management

    Please make sure that your managers are prepared for any situation it is very hard to work in an environment when not even the people higher up in the company know what to do

  10. BJ"S Sever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Assistant
    Former Employee - Server Assistant

    I worked at BJ's Restaurants

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good training that sets you up for success

    Cons

    to much pressure to hit on all steps

  11. .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants

    Pros

    Good Pay
    Okay Benefits
    Food Okay

    Cons

    Long Hours
    No Growth
    Backwards Operations Design

    Advice to Management

    .

Work at BJ's Restaurants? Share Your Experiences

BJ's Restaurants

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.