BJ's Restaurants

  www.bjsrestaurants.com
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BJ's Restaurants Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

3.2 177 reviews

52% Approve of the CEO

(no image)

Greg Trojan

(21 ratings)

60% of employees recommend this company to a friend

Review Highlights

Pros
  • Possibility to make good money if your a closing server (in 12 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 10 reviews)


Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 9 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Highlights
177 Employee Reviews
Relevance Date Rating
in

     

    Great place to work

    Line Cook (Former Employee) Rancho Santa Margarita, CA (US)

    ProsYou stay busy as hell.

    ConsPoor communication unless your Hispanic.

    Advice to Senior ManagementMotivate your employees better.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It's a fast paced job!

    Hostess (Former Employee) Torrance, CA (US)

    ProsThey give you pretty good hours. Pay is well.

    ConsWeekends can get crazy busy. Sometimes customers would be very rude. But that's working in any restaurant or customer service job.

    Advice to Senior ManagementManagement was great.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    BJ's is a fast paced and fun restaurant to work for.

    Host (Former Employee) Huntington Beach, CA (US)

    ProsI worked during the busy summer months, so there was always something going on, I was never bored. If you are a host, which I was, you got a free meal, every time you worked. It was a great summer job.

    ConsYou could never predict how late you were going to be working, it all depended on the crowds. It was difficult to plan to do anything after work.

    Yes, I would recommend this company to a friend

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    Positive.

    Anonymous Employee (Former Employee)

    ProsGreat potential for growth.

    ConsEasy to get over looked.

    Advice to Senior ManagementKeep up the good work.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Seen better days. The corporate culture has taken over completely

    Server (Current Employee) Chino Hills, CA (US)

    ProsGreat sense of camaraderie among team members... mgmt not so much. The pay is average but consistently getting worse with the thousands of coupons and deals we hand out wouldn't be surprised if they started giving out a coupon for the tables and chairs.

    ConsNo communication whatsoever about ant menu changes or policies yet expected to abide by them. The corporation has been tightening their span of control and the atmosphere between mgmt and staff is much like a warden and inmates no trust. Within 5 years of working at the same location we have won restaurant of the year twice (a huge accomplishment supposedly) only to go through manager after manager and each new one making sure to tell us how we don't do things right...so tell me buddy, how did we get these awards then?

    Advice to Senior ManagementQuit with the revolving door in management. Whoever does the hiring please stop hiring frat boys youd find living next door to seth rogen and make sure they can actually handle the business. And if you do have to give me yet another general manager (going 5 in 5 years) make sure they have a clue or two about what they are doing

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very corporately structured, annoying management

    Server (Former Employee) Boulder, CO (US)

    ProsIt is a big restaurant so it is easy to fly under the radar. Very easy to get shifts covered and time off.

    ConsThe restaurant is overstaffed, and treated like children. The management seems to assume that nobody is competent.

    Advice to Senior ManagementA few easy changes would be extremely beneficial. Simple things like letting employees roll up their sleeves would do wonders.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Mixed Review

    Server (Former Employee)

    ProsOverall, the income was substantial and, for the most part, the hours were flexible enough to attend school while employed. There were some managers who were excellent. Unfortunately, the best ones did not stay at the store due to conflict with managers who were sub-par.

    ConsAs a former server in many restaurants, I considered this restaurant to be a particularly challenging environment. Perhaps it was just my store, but I found the management team to be lacking in several areas such as communication, organization, and consistency. The KM was a particularly difficult person with which to work. The amount of side-work was sometimes overwhelming during and after a difficult shift. In addition, it was next to impossible to move up in this company despite consistent positive feedback.

    Advice to Senior ManagementIt would be wonderful if the opinions of all employees were taken into consideration especially when there has been a high turnover in management. In addition, the training program should be improved and regulated more strenuously. Also, some consideration should be given to decreasing the amount of side-work or, at the very least, evaluating the amount of side-work per server.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Poor management team

    Server (Former Employee) San Bruno, CA (US)

    ProsQuick cash, free food if untipped position, great co-workers

    ConsDepending on what city, the type of crowds can either make or break a shift. Management only care about the numbers

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Bjs

    Bartender (Former Employee)

    ProsOpportunity to move up in the company if desired.

    ConsBecause they are corporate, each restaurant is unable to adapt to the local market as needed.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Hard work, but great people

    Service Assistant (Former Employee) Gainesville, FL (US)

    ProsProfessional level of food service - a place to be proud of
    Great scheduling system
    Comraderie amongst coworkers
    Recognition and appreciation for hard work

    ConsHard work - lots of heavy lifting, walking, and competing demands
    Lower-tier workers tend to get the short end of the stick (servers are prized)

    Advice to Senior ManagementDo not take advantage of your hardest lower-tier workers - they are what your restaurant is built upon.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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