BJ's Restaurants

  www.bjsrestaurants.com
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BJ's Restaurants Reviews

Updated 17 August 2014
Updated 17 August 2014
185 Reviews

3.2
185 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Greg Trojan
24 Ratings

Review Highlights

Pros
  • Possibility to make good money if your a closing server (in 12 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 10 reviews)


Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 9 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Work load is heavy but it is enjoyable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    Pros

    Huge growth opportunities, new restaurant openings throughout the country. The future is very bright. The pay is higher then most in the industry

    Cons

    Late hours, heavy work load. The pizza slash sports bar style restaurant creates some late and long hours. Once you get that part down it is great!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very flexible schedule and fun to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible Schedule
    Good money
    Fun staff
    Hotschedule scheduling system is legit

    Cons

    Lower income guests who don't tip at times

  3.  

    New style of casual dining and a fun atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Server  in  Lewisville, TX (US)
    Current Employee - Server in Lewisville, TX (US)

    Pros

    This company has provided me with a challenging work environment as well as job stability throughout the years I've dedicated to it.

    Cons

    The fast paced work environment can take a physical toll after time. Additionally, the potential turn over rate can make team building a challenge.

    Advice to ManagementAdvice

    The management staff should not change around restaurants as often.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Bj's Brewhouse is an excellent stepping stone for those that want to continue their career as a server.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server  in  Tukwila, WA (US)
    Current Employee - Food Server in Tukwila, WA (US)

    Pros

    The best thing about working for BJ's Restaurants is the flexibility in schedules. I often work from 5pm to 1am. Lots of room for growth within the company.

    Cons

    Some of the challenges with working for the company are the benefits and sometimes seasonal hours. You can work many hours during the Summer and Winter months.

    Advice to ManagementAdvice

    I know this is a challenging opportunity for all management and I am very impressed with all management.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great place to work, good food, good beer, good cocktails

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FOH  in  Chandler, AZ (US)
    Current Employee - FOH in Chandler, AZ (US)

    Pros

    Team atmosphere, mAnahement team is good and works hard.

    Cons

    Lot of things to remember, very corporate, do not hire the brightest people which unfortunately explains why people complain about the service.

    Advice to ManagementAdvice

    Hire more talented individuals to keep people coming in the door, mainly in FOH. Or you could just fire those who suck.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Nice place, great people, too many managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front of House Server Trainer  in  Springdale, OH (US)
    Former Employee - Front of House Server Trainer in Springdale, OH (US)

    Pros

    1. The money. 2. The people. 3. The food. I made great money to support my family. I had great co-workers that I maintain contact with for the most part. Their food is great! Standard benefits package was nice. I do not know if they still have it but it was free as long as I worked a minimum of 33 hours and signed up for it!

    Cons

    Somewhat unsteady shifts. Angry guests. In the first three years went through four general managers alone. Corporate brought in a manager from outside instead of internally. Eventually the manager who should have been promoted was.

    Recommends
    Approves of CEO
  8.  

    Great place to work

    Former Employee - Line Cook  in  Rancho Santa Margarita, CA (US)
    Former Employee - Line Cook in Rancho Santa Margarita, CA (US)

    Pros

    You stay busy as hell.

    Cons

    Poor communication unless your Hispanic.

    Advice to ManagementAdvice

    Motivate your employees better.

  9.  

    I would rate Bj's originally as an excellent employer, but it has steadily gone down hill with corporate policy's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Chandler, AZ (US)
    Current Employee - Bartender in Chandler, AZ (US)

    Pros

    I think that Bj's offers excellent flexibility and opportunity to make money. If you are a capable server or bartender you have definite opportunity to make money.

    Cons

    Very corporate and overall feeling that you are very replaceable and not important. Management is over worked and seems very frustrated with polices coming down to them. The overall feelings are stressful and not very fun.

    Advice to ManagementAdvice

    Upper management needs to adjust their tactics for success. They are not encouraging and treat almost all staff as if they are replaceable and not needed. They need to create a better work environment and stop making every decision based off of stock price or analyst notes about company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Some stores have great managers, but the company has gone very corporate in the last few years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Chandler, AZ (US)
    Former Employee - Server in Chandler, AZ (US)

    Pros

    cash every day, great co workers, they use HotSchedules so its very easy to request time off or switch around shifts, easy to transfer. I worked in four different stores over six years

    Cons

    on slow days I'd leave with 15 dollars! very corporate atmosphere, always feel on edge at work

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Seen better days. The corporate culture has taken over completely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Chino Hills, CA (US)
    Current Employee - Server in Chino Hills, CA (US)

    Pros

    Great sense of camaraderie among team members... mgmt not so much. The pay is average but consistently getting worse with the thousands of coupons and deals we hand out wouldn't be surprised if they started giving out a coupon for the tables and chairs.

    Cons

    No communication whatsoever about ant menu changes or policies yet expected to abide by them. The corporation has been tightening their span of control and the atmosphere between mgmt and staff is much like a warden and inmates no trust. Within 5 years of working at the same location we have won restaurant of the year twice (a huge accomplishment supposedly) only to go through manager after manager and each new one making sure to tell us how we don't do things right...so tell me buddy, how did we get these awards then?

    Advice to ManagementAdvice

    Quit with the revolving door in management. Whoever does the hiring please stop hiring frat boys youd find living next door to seth rogen and make sure they can actually handle the business. And if you do have to give me yet another general manager (going 5 in 5 years) make sure they have a clue or two about what they are doing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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