Barclays Reviews

Updated 17 September 2014
Updated 17 September 2014
561 Reviews
3.0
561 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Barclays Group CEO Antony Jenkins
Antony Jenkins
177 Ratings

Review Highlights

Pros
  • Some good people amidst a sea of people who've checked out; good work life balance (in 50 reviews)

  • Flexible work from home, multiple network of mentors (in 11 reviews)


Cons
  • Transfers are very rarely given to help staff in work/life balance unless you are management (in 18 reviews)

  • There have been increased senior management changes in recent years (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sad demise of Barclays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker  in  Birmingham, England
    Former Employee - Personal Banker in Birmingham, England

    I worked at Barclays part-time for more than 10 years

    Pros

    Local to where I live,good part time hours,wonderful customers.

    Cons

    Company values have disappeared over the many years I worked for Barclays.I gave my all and they gave nothing back not even respect for my 38 years service.Not even a 'Happy retirement ' or 'Goodbye ' card.

    Advice to ManagementAdvice

    Become Human beings again and realise staff are Human beings too that have a life outside Barclays.Make Barclays a place to work that the staff can feel proud of and that is respected by customers.Put customer service first not sales like it used to be.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Contracting and culture not changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  London, England
    Former Employee - Director in London, England

    I worked at Barclays full-time for more than 10 years

    Pros

    Scale and opportunity to do different things

    Cons

    Actions do not match words when talk of values and changing culture. Workforce treated as resources in a short termist way rather than long term partners in achieving the corporate goals.

    Advice to ManagementAdvice

    Think beyond this budget in your planning and how you treat staff.

  3.  

    one confused organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk and Control  in  London, England
    Current Employee - Risk and Control in London, England

    I have been working at Barclays full-time for more than 8 years

    Pros

    great people, talented people, beautiful offices and great facilities

    Cons

    volume of org changes, very confusing. over reliance on junior staff

    Advice to ManagementAdvice

    stop changing structures and get out of bed from IB

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barclays full-time for more than 3 years

    Pros

    Opportunity to work on a vast array of projects and equipment, Great workforce

    Cons

    Blame culture, a vast amount of time consuming processes that stop you from working efficiently

    Advice to ManagementAdvice

    More flexibility needed, better training opportunities, less process driven work.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    supportive energising place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager  in  Liverpool, England
    Current Employee - Team Manager in Liverpool, England

    I have been working at Barclays full-time for more than 10 years

    Pros

    excellent employee support packages
    development available for all
    excellent compensation rates
    family style colleagues
    fun days
    colleague recognition schemes
    supportive line managers

    Cons

    time deadlines
    pressures
    target driven culture
    burnout for staff on the phones
    planning departments chaotic
    old fashioned processes
    too many reports to decipher
    not enough time to coach staff

    Advice to ManagementAdvice

    recognise the daily pressures - update the MI , make it accessible and user friendly and make life easier for team managers

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Cedntre Agent  in  Dartford, England
    Former Employee - Call Cedntre Agent in Dartford, England

    I worked at Barclays full-time for more than a year

    Pros

    I loved working for Barclays call centre,i worked for over 2 yars and it was friendly and being part of a big team as great

    Cons

    just making sure we did our jobs to the best of our ability

    Advice to ManagementAdvice

    I have no advice apart from bringing back the call centres to England, people want to talk to people in england

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  London, England
    Current Employee - Vice President in London, England

    I have been working at Barclays full-time for more than 3 years

    Pros

    Good experienced staff, reasonable focus on L&D and excellent share incentive scheme for the employees.

    Cons

    A bit old school, people in same roles for a number of years - lacks innovations.

    Advice to ManagementAdvice

    Be more brave and less bureaucratic - There are more directors and MD's than required. Can easily do with loosing at least 20% of the work force in the back ops.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Although I had a rocky start, overall a good company to work for with good values and ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Harlow, England
    Former Employee - Cashier in Harlow, England

    I worked at Barclays full-time for more than a year

    Pros

    The possibility of career progression, good training systems and good benefits. Majority of people I worked with were friendly, helpful and supportive.

    Cons

    Frequent branch moves, no progression for me although I passed a personal banker assessment. Uncertainty of job security due to job cuts moving into self service branches etc.

    Advice to ManagementAdvice

    Don't allow assessments to happen if they're aren't specific job roles to move into, or lengthen the timescale to find a specific job after passing an assessment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Absolutely terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor  in  Middlesbrough, England
    Former Employee - Customer Advisor in Middlesbrough, England

    I worked at Barclays full-time for more than 10 years

    Pros

    It's nice to say you work for a top bank

    Cons

    They almost seem to target Managers for sacking people. Terrible environment. Charge people for a cup of tea. No flexibility regarding sickness - 3 strikes and you're out. Use of poor recruitment agencies, so people coming onboard were useless.... where should I end this list - I could keep going for hours?

    Advice to ManagementAdvice

    Get rid of Firstsource - your customers are your income stream, and they are mismanaging their accounts. Your Managers leave confidential documents lying around the building. Your employees live under constant threat of redundancy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Awful, do not come here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  London, England
    Current Employee - Senior Business Analyst in London, England

    I have been working at Barclays full-time for more than 5 years

    Pros

    Money is good, Canary Wharf is pleasant, there are some good individuals

    Cons

    The worst kind of investment bankers, especially in IT... Team work is unheard of

    Advice to ManagementAdvice

    Shut down... The place is toxic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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