Barclays

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Barclays Reviews

Updated Jul 31, 2014
All Employees Current Employees Only

3.1 523 reviews

70% Approve of the CEO

Barclays Group CEO Antony Jenkins

Antony Jenkins

(154 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Some good people amidst a sea of people who've checked out; good work life balance (in 50 reviews)

  • Flexible work from home, multiple network of mentors (in 11 reviews)


Cons
  • Transfers are very rarely given to help staff in work/life balance unless you are management (in 18 reviews)

  • There have been increased senior management changes in recent years (in 24 reviews)

More Highlights
523 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    excellent

    Anonymous Employee (Current Employee)

    ProsGood sick leave, handsome salary

    Consgood benefits, incentives, staff discounts

    Yes, I would recommend this company to a friend

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    • Comp & Benefits
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    My Experience

    Personal Banker (Current Employee) Liverpool, England

    ProsBenefits (such as My Barclays Rewards) are great. Incentives ('Colleague Reward') is terrible, especially if you are part-time.

    ConsManagement of individual teams are not yet fully on board with the new Values - many (especially Telephony Team Leaders) are too focused on 'Sales'.

    Advice to Senior ManagementIf you believe in the 'Values' and 'Purpose' of Barclays, then ensure that every person in a position of management does as well. Ensure that Team Leaders (such as the ones in Liverpool Contact Centre) care enough about our customers as much as the frontline staff do, otherwise a vicious circle will emerge, from which only the Personal Bankers will know how to handle. The Team Leaders are 'out-of-the-game' and may know how to manage a team, but certainly not how to manage the expectations of staff and customers in this new era of Barclays.

    No, I would not recommend this company to a friend

     

    Review

    Vice President (Current Employee)

    ProsGood with staff. Professional environment

    ConsDifficult supply chain. Excessive governance

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    Co-operative and motivating to progress

    Anonymous Employee (Former Employee)

    ProsEasy to manage Work life balance

    ConsVery Political Environment, limited career progression

    • Culture & Values
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    • Approves of CEO

     

    Barclay's The Grave Yard of Ambition

    Personal Banker (Current Employee) Birmingham, England

    ProsOverall a solid company which is built on long term stability

    ConsBarclay's idea of training is sticking something on a computer screen, they do not sign up to any form of extra qualifications for you to take. They do not give you any time or structured training other then your job title. Finally progression is based on "sound bites" its not how good you are.. its if you say the right things. The Pay structure needs to go up by 5k per grade.

    Advice to Senior ManagementSort out training, get involved with outside companies to offer your staff skills they can use both in and outside Barclay's. Stretch your staff, many of them are becoming brain dead because you do not push them

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

    1 person found this helpful  

    Dissapointed

    Corporate Credit Manager (Former Employee) London, England

    ProsI worked with a fantastic team, in a nice office. As we were far enough away from 1CP (global HQ) we had the freedom to enjoy a good work/life balance, and were monitored on the quality of our work rather than the amount of face time we put in (which is what colleagues at bigger offices tell me is the main thing they're judged on)

    ConsLack of opportunities for progression.
    Inept management and leadership by MOST on all levels of the organisation.
    Uncompetitive compensation cf. elsewhere in the industry - no rewards for loyalty (several of my colleagues left the bank, then returned in the same job for much higher wages as an external candidate).
    Complete global ban on travel hinders business.

    Advice to Senior ManagementStart treating your staff with more Respect - RISES needs to be top down.
    Make compensation compared to income derived for the bank more consistent across the business units. The Investment bank gets far too much compared to colleagues elsewhere.
    Don't be so tied to the vertical silos that exist in the organisation - I think it's ridiculous that HR denied a job transfer I was offered to a different department.
    If you're going to bring in blanket measures like the travel ban, make sure there is infrastructure in place (VC etc.) to allow colleagues to continue to do their jobs.
    End the unending, unflinching assault on cost - Barclays used to be about offering a good service at a reasonable price, now you just seem to be chasing for the lowest cost, and then offering terrible service levels.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Career Opportunities
    • Disapproves of CEO

     

    Barclays whats going on

    Anonymous Employee (Current Employee)

    ProsFree wi fi excellent team feel satisfied you have earned your pay.

    Conspromotion within the team SUCKS. The management team are unfeeling robots. pay not that great environment to P C. very stressful

    Advice to Senior ManagementNeed to improve chain of command. A fare promotion structure within the team. After 4 years am seriously considering leaving Barclays.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Frustrating

    Analyst (Current Employee)

    ProsGreat colleagues to work with

    ConsLack of career path, delay in decision making, low morale

    Advice to Senior ManagementReward employees for their work and say thank you every once in a while

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A difficult place to work right now

    Personal Banker (Former Employee) London, England

    ProsGood added benefits on top of your salary , reduced child care , gym membership , insurances etc that can be taken out of pre tax pay .
    Fantastic team of people to work with.
    Real innovation in moving the business forward so it is sustainable in the future.

    ConsThe customers that come into the branch do not want the changes that are being implemented and are rude and abusive to the staff on a daily basis.
    Long working hours .
    Staff leaving and not being replaced, the rest of the team having to pick up their work load .

    Advice to Senior ManagementRealise that the people in the branches are working 8 or 9 hour days with no or little breaks and not being able to claim overtime due to this breaking 'values' .

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Politics and reorgs

    Director (Current Employee) London, England

    ProsBring your own device to use on the wifi

    ConsThe most political place I've ever worked! Very old fashioned development methods and poor technologists.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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