Barclays Reviews

Updated 21 October 2014
Updated 21 October 2014
586 Reviews
3.0
586 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Barclays Group CEO Antony Jenkins
Antony Jenkins
189 Ratings

Review Highlights

Pros
  • Some good people amidst a sea of people who've checked out; good work life balance (in 57 reviews)

  • Work environment is average, it's comparable to other large banks (in 22 reviews)


Cons
  • no work life balance, no transparent perfomance rating system (in 19 reviews)

  • There have been increased senior management changes in recent years (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Various roles: Great company to work for. Real chance of progression.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various in Bexleyheath, England
    Former Employee - Various in Bexleyheath, England

    I worked at Barclays full-time (more than an year)

    Pros

    Fantastic company to work for!
    Real progression opportunities and great way to start a career!
    If it hadn't been for me starting at the bank 4 years ago I wouldn't be where I am today (Mortgage consultant)

    Cons

    Challenging but very worthwhile, depending on your role some more training would be useful...
    Target driven environment has been disposed of which is a bit of a shame, now the targets are on the backburner....

    Advice to ManagementAdvice

    Remember that you started somewhere once and sometimes someone not hitting target isn't their fault.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    supportive energising place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager in Liverpool, England
    Current Employee - Team Manager in Liverpool, England

    I have been working at Barclays full-time (more than 10 years)

    Pros

    excellent employee support packages
    development available for all
    excellent compensation rates
    family style colleagues
    fun days
    colleague recognition schemes
    supportive line managers

    Cons

    time deadlines
    pressures
    target driven culture
    burnout for staff on the phones
    planning departments chaotic
    old fashioned processes
    too many reports to decipher
    not enough time to coach staff

    Advice to ManagementAdvice

    recognise the daily pressures - update the MI , make it accessible and user friendly and make life easier for team managers

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Cedntre Agent in Dartford, England
    Former Employee - Call Cedntre Agent in Dartford, England

    I worked at Barclays full-time (more than an year)

    Pros

    I loved working for Barclays call centre,i worked for over 2 yars and it was friendly and being part of a big team as great

    Cons

    just making sure we did our jobs to the best of our ability

    Advice to ManagementAdvice

    I have no advice apart from bringing back the call centres to England, people want to talk to people in england

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in London, England
    Current Employee - Vice President in London, England

    I have been working at Barclays full-time (more than 3 years)

    Pros

    Good experienced staff, reasonable focus on L&D and excellent share incentive scheme for the employees.

    Cons

    A bit old school, people in same roles for a number of years - lacks innovations.

    Advice to ManagementAdvice

    Be more brave and less bureaucratic - There are more directors and MD's than required. Can easily do with loosing at least 20% of the work force in the back ops.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Although I had a rocky start, overall a good company to work for with good values and ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Harlow, England
    Former Employee - Cashier in Harlow, England

    I worked at Barclays full-time (more than an year)

    Pros

    The possibility of career progression, good training systems and good benefits. Majority of people I worked with were friendly, helpful and supportive.

    Cons

    Frequent branch moves, no progression for me although I passed a personal banker assessment. Uncertainty of job security due to job cuts moving into self service branches etc.

    Advice to ManagementAdvice

    Don't allow assessments to happen if they're aren't specific job roles to move into, or lengthen the timescale to find a specific job after passing an assessment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Respect the person and not the job role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst, Information Technology in Knutsford, England
    Current Employee - Analyst, Information Technology in Knutsford, England

    I have been working at Barclays full-time (more than an year)

    Pros

    Working with a global workforce
    Potential for training
    Potential for progression
    Lots to learn

    Cons

    Too much politics
    Issues (widespread) take too long to get resolved due to the amount of teams normally needed to be involved.
    Unable to accommodate flexible working
    Inconsistent following of policies
    Get fobbed off when you actually have an issue
    Inability to commit to long term plans.
    Very over managed within the role
    Push back on following processes correctly.
    Too much to learn about - makes it difficult to easily share knowledge in team and external to team

    Advice to ManagementAdvice

    Remember that a colleague doesn't need to be subjected to

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Absolutely terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor in Middlesbrough, England
    Former Employee - Customer Advisor in Middlesbrough, England

    I worked at Barclays full-time (more than 10 years)

    Pros

    It's nice to say you work for a top bank

    Cons

    They almost seem to target Managers for sacking people. Terrible environment. Charge people for a cup of tea. No flexibility regarding sickness - 3 strikes and you're out. Use of poor recruitment agencies, so people coming onboard were useless.... where should I end this list - I could keep going for hours?

    Advice to ManagementAdvice

    Get rid of Firstsource - your customers are your income stream, and they are mismanaging their accounts. Your Managers leave confidential documents lying around the building. Your employees live under constant threat of redundancy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Awful, do not come here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in London, England
    Current Employee - Senior Business Analyst in London, England

    I have been working at Barclays full-time (more than 5 years)

    Pros

    Money is good, Canary Wharf is pleasant, there are some good individuals

    Cons

    The worst kind of investment bankers, especially in IT... Team work is unheard of

    Advice to ManagementAdvice

    Shut down... The place is toxic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Corporate Relationship Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barclays full-time

    Pros

    Great support and work environment
    Great corporate mentality and ethics

    Cons

    Limited progression opportunities
    can be overlooked in favour of graduate newcomers

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    The worst experience I have ever had in my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Liverpool, England
    Former Employee - Personal Banker in Liverpool, England

    I worked at Barclays full-time (more than 3 years)

    Pros

    The paid me on time and sometimes early if it was a weekend but the staff incentives for having accounts had been lowered over the years.

    Cons

    Bullying managers at branch level.I almost had a breakdown due to the pressure put on me.Targets and profits is all they are interested in.Even when it was raised as high as I could go nothing changed.I met some great people who had suffered at the hand of this this "go to bank."variation management" is another word for measuring your sales targets. The new moral high ground which was supposed to change the whole bank has not changed a thing.My friends who still work there are the people I feel really bad for.

    Advice to ManagementAdvice

    Call sales targets what they are, consider rooting out the bad sales type mangers who have little or no management skills other then threatening to put you on an improvement plan if you don't sell more, Treat your staff better and the staff would be more productive.There is an underlying culture of fear and the behinds the scenes back patting is evident to everybody who works there.You tend to hire people based on who you like and the politics involved.The new moral code you have will be useless if you don't root out the large percentage of the management who seek to protect themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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