Barnes & Noble
3.3 of 5 898 reviews
www.barnesandnobleinc.com New York, NY 5000+ Employees

Barnes & Noble Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

3.3 898 reviews

                             

60% Approve of the CEO

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Michael Huseby

(93 ratings)

62% of employees recommend this company to a friend
898 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "The employee discount is a two-edged sword - - I probably spent more than I earned"
    in 74 reviews
  • "30% discount on Books (not stackable with current promotions)"
    in 30 reviews
Cons:
  • "I personally only make minimum wage, although only being a cashier I can't really expect much more"
    in 53 reviews
  • "It's impossible to run a cashwrap line or the customer service area with one person on a Saturday"
    in 41 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great

Bookseller (Current Employee)
Ann Arbor, MI (US)

I have been working at Barnes & Noble part-time for more than a year

ProsGreat people, fun environment, good discounts.

ConsLow pay, boring at times, same thing every day.

Advice to Senior ManagementKeep on going as you are!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Customer Service

Anonymous Employee (Current Employee)

I have been working at Barnes & Noble

ProsGreat working experience. Employees, and managers are very great

ConsNothing bad to say about this company.

Advice to Senior ManagementN/A

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Barista

Barista (Former Employee)
Tempe, AZ (US)

I worked at Barnes & Noble part-time for more than a year

ProsGreat company. They really care about their employees and offer great benefits. Great people to work for and with, had an awesome experience.

ConsThe pay rate is a little low, and full time is 30 hours (it's hard to get too much more).

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

I have worked here for five months.

Bookseller (Current Employee)
West Chester, OH (US)

I have been working at Barnes & Noble part-time for less than a year

ProsGreat atmosphere and amazing co-workers. Excellent employee discounts.

ConsUsual retail problems, although the clientele is perhaps more laid back and friendly than in other retail situations.

Advice to Senior ManagementContinue to develop and coach employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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A Good Job for all Types

Bookseller/Barista (Former Employee)
Humble, TX (US)

I worked at Barnes & Noble full-time for more than a year

ProsRetail is a great place to work when you love the customers and enjoy selling the product. This is very true for the printed word. I worked at the mall store in Humble, TX, when it first opened. Even then, there was low turnover because many employees transferred from the old Bookstop. It was, overall, a great experience.

ConsI worked mostly in a Barnes & Noble cafe. We were cross-trained on all the functions of the store, but remained mostly segregated from the bookfloor.

Advice to Senior ManagementI feel that this company is managed well.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Love my job!

Anonymous Employee (Current Employee)

I have been working at Barnes & Noble

ProsNice environment, the management actually cares about employees, flexible hours, our bookselling team is a TEAM. If a project isn't done you can always count on a peer to help you out.

ConsThe company itself is fine. It's just the normal cons of working retail like: holidays, rude customers with unrealistic expectations.

Advice to Senior ManagementOur management team rocks!

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Fun place to work. Laid back

Anonymous Employee (Current Employee)

I have been working at Barnes & Noble

Prosawesome people great atmosphere very laid back

ConsThe hourly workers do not make much and the salaries are low as well

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Decent part time job, but not really for long term career

Bookseller/NOOK (Former Employee)
New York, NY (US)

I worked at Barnes & Noble part-time for more than 3 years

ProsThe employee discount on all merchandise (except NOOK e-readers) is 30%, you get 50% off in the Cafe and 15% off of NOOK and NOOK accessories. You'll probably like the majority of your coworkers, who are mostly educated and nice people. Your job is to be surrounded by and knowledgeable about books, so if that's your forte, it won't exactly feel like "work".

ConsDead end job with little to no room for advancement. All Lead Bookseller positions are gone except for Head Cashier, Digital Sales Lead and Children's Lead. If you don't wish to work in those departments, then you'll be in your position for the duration of your time with the company. The benefits of yore for part-timers no longer exist, except (I think) Paid Time Off after working at least 32 hours per week for 6 months+. Perhaps that's only in the store I worked at, but you're not going to get more than 24 hours per week unless it's during the holiday season.

Advice to Senior ManagementRelax on the "business casual" dress code. Let employees wear jeans and sneakers, within reason.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Absolutely great

Anonymous Employee (Former Employee)

I worked at Barnes & Noble as an intern

ProsYou get at least a weekend off a month. You can learn as much as you want to.

ConsThere are many areas to learn. Alot of back house stuff that no one tells you about.

Advice to Senior ManagementUpper management is pretty good. Store level management seems to lack communication. Lots of people working at different times. It's hard to cascade information.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

One of the most memorable experiences!

Merchandise Manager (Former Employee)
McLean, VA (US)

I worked at Barnes & Noble full-time for more than 5 years

ProsThe fellow booksellers altogether make a dream team!

ConsMaintenance of public facilities, unfortunately, had been chronic and regrettable.

Advice to Senior ManagementPlease upgrade the public facilities . . . especially in high traffic domains (i.e. malls).

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Barnes & Noble reviews and ratings - including employee satisfaction and approval ratings for Barnes & Noble CEO Michael Huseby. All 898 reviews are posted anonymously by Barnes & Noble employees.