Bed Bath & Beyond

  www.bedbathandbeyond.com
  www.bedbathandbeyond.com
Work in HR? Unlock Free Profile

Bed Bath & Beyond Reviews

Updated 19 September 2014
Updated 19 September 2014
804 Reviews
2.7
804 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bed Bath & Beyond CEO and Director Steve Temares
Steve Temares
346 Ratings

Review Highlights

Pros
  • Great customer service policy which keeps great customer retention (in 98 reviews)

  • Pay is good compared to other retailers (in 24 reviews)


Cons
  • If you were to mention work/life balance while interviewing - you would never be hired (in 24 reviews)

  • You must work long hours to really excel in your position (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Originally, the best company I've worked for in my extensive retail management career, but we are becoming jaded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Bed Bath & Beyond full-time for more than 10 years

    Pros

    By far, the best thing has always been and will hopefully continue to be, the idea of practicing what they preach when it comes to customer service. So much of what we are trained to do comes as a bit of shock when we are actually expected and encouraged to service customers well 'Beyond' their expectations every day. This remains the best most valuable part of their culture and success.

    Cons

    Especially in the small to medium-sized stores, the workload for management below store manager level is overwhelming and impossible to execute every day. Customer service is always first and most important, then you are left with a list that will only get accomplished on your own time. No personal/professional growth and development opportunities exist in this company. Anything of this nature you are interested in pursuing must be done outside of work. Numerous blackout periods when no vacations are allowed (and at the discretion of the store manager), which make it nearly impossible to get vacation time when you'd actually like to take it.

    Advice to ManagementAdvice

    Be more active in monitoring the store managers' control over the assistant managers and department managers work-life balance (or lack thereof).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    You get to face and deal with new challenges everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Bed Bath & Beyond

    Pros

    The company has a lot to offer. You get to learn new things every day and have the ability to get promoted when being recognized. Everyone is so nice and always willing to help one another.

    Cons

    Not enough employees to do what is expected.

    Advice to ManagementAdvice

    Treat each other the way you want to be treated.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    BBB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bed Bath & Beyond

    Pros

    Easy schedule. Many different locations.

    Cons

    Long hours for the managers.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    It's all a matter of what you make of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Bed Bath & Beyond full-time for more than 3 years

    Pros

    If you put in the hard work, you will be rewarded for it. People are extremely friendly and fun to work with.

    Cons

    Hours can be tough and management might not be direct with what they are asking. It's important to make sure you are meeting expectations for what they are looking for.

    Advice to ManagementAdvice

    Your workers are people, not the means to your bottom line..

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    They care a lot about their customers...not so much their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Buena Park, CA (US)
    Current Employee - Sales Associate in Buena Park, CA (US)

    I have been working at Bed Bath & Beyond part-time for more than a year

    Pros

    Job duties not challenging, flexible schedule, and 20% employee discount. Great variety of merchandise and typically a laid back working environment. Fellow co-workers are usually helpful.

    Cons

    Management decisions not cohesive among managers, never complete employee training or follow up with new hires, senior level management and corporate management could care less about their employees needs. District and corporate managers come off very phony, not one bit genuine. NO incentives whatsoever for meeting sales/promotion goals. You will end up feeling undervalued and overworked after some time (it is retail after all).

    Advice to ManagementAdvice

    Clear/concise communication is KEY to executing successful management strategy. Collectively agree upon the same policies/procedures and share the SAME information among employees and fellow co-workers. Doing so will avoid confrontation, misunderstandings, and initiate a more evident open-door policy. Value and recognize employees for their accomplishments, big or small. You will experience less employee turnover and enhance company culture.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Pay, not enough work to life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager  in  Philadelphia, PA (US)
    Former Employee - Department Manager in Philadelphia, PA (US)

    I worked at Bed Bath & Beyond full-time for less than a year

    Pros

    Competitive Salary, pleasant working environment

    Cons

    Horrible hours.. 2-10 schedule means 2 to whenever. Training happens only when it suits them

    Doesn't Recommend
    No opinion of CEO
  8.  

    It's been ok for a start but it's time to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bed Bath & Beyond full-time for more than 5 years

    Pros

    I am grateful for the flexible work schedule and the benefits that really helped me while I was dealing with personal life situations outside of work. The employee discounts are a nice perk as well. Compensation was decent

    Cons

    The company should offer more leadership training for the store managers so they are better equipped to lead their stores. There are also no professional development opportunities or a clear career path so the store is a revolving door.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    This is an okay place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier  in  Los Angeles, CA (US)
    Current Employee - Sales Associate/Cashier in Los Angeles, CA (US)

    I have been working at Bed Bath & Beyond part-time for less than a year

    Pros

    It is very easy going and gives employees a lot of flexibility in their schedule.

    Cons

    You will be dealing with a lot of difficult customers. They will want to return things from many years ago that are clearly used. We always accept most any return and have to spend the time to track their UPCs down.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Working at Bed Bath and Beyond

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bed Bath & Beyond part-time

    Pros

    - You get close with some of your coworkers
    - Fun environment

    Cons

    -The computer systems are from the 1990's
    -Very slim chances for promotion.
    -Slow working staff

    Advice to ManagementAdvice

    Keep up with the yearly reviews, don't keep staff after hours, be more organized

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    long hours but great customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bed Bath & Beyond part-time for less than a year

    Pros

    They are almost always begging for employees to stay due to low staff.

    Cons

    This job was too time consuming. The pay was good but what fun is having money if your at work all the time?

    Advice to ManagementAdvice

    Hire enough people that way you dont have to beg people to stay an extra four hours.

    Neutral Outlook
    Approves of CEO

Worked for Bed Bath & Beyond? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.