Bed Bath & Beyond Reviews

Updated 29 August 2014
Updated 29 August 2014
792 Reviews

2.7
792 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bed Bath & Beyond CEO and Director Steve Temares
Steve Temares
345 Ratings

Review Highlights

Pros
  • Great customer service policy which keeps great customer retention (in 98 reviews)

  • Pay is good compared to other retailers (in 24 reviews)


Cons
  • If you were to mention work/life balance while interviewing - you would never be hired (in 24 reviews)

  • You must work long hours to really excel in your position (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Originally, the best company I've worked for in my extensive retail management career, but we are becoming jaded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Bed Bath & Beyond full-time for more than 10 years

    Pros

    By far, the best thing has always been and will hopefully continue to be, the idea of practicing what they preach when it comes to customer service. So much of what we are trained to do comes as a bit of shock when we are actually expected and encouraged to service customers well 'Beyond' their expectations every day. This remains the best most valuable part of their culture and success.

    Cons

    Especially in the small to medium-sized stores, the workload for management below store manager level is overwhelming and impossible to execute every day. Customer service is always first and most important, then you are left with a list that will only get accomplished on your own time. No personal/professional growth and development opportunities exist in this company. Anything of this nature you are interested in pursuing must be done outside of work. Numerous blackout periods when no vacations are allowed (and at the discretion of the store manager), which make it nearly impossible to get vacation time when you'd actually like to take it.

    Advice to ManagementAdvice

    Be more active in monitoring the store managers' control over the assistant managers and department managers work-life balance (or lack thereof).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Friendly and very Family based.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Supervisor  in  Elmsford, NY (US)
    Current Employee - Front End Supervisor in Elmsford, NY (US)

    I have been working at Bed Bath & Beyond full-time for more than 5 years

    Pros

    Very hands on mentally, and physically.

    Cons

    POS, Inventory System needs updating ASAP

    Advice to ManagementAdvice

    Better well rounded leadership needed in some stores, but for the most management is pretty decent.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Excellent Job to have while in college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Knoxville, TN (US)
    Former Employee - Sales Associate in Knoxville, TN (US)

    I worked at Bed Bath & Beyond part-time for more than 3 years

    Pros

    Management is flexible with scheduling, great work environment, opportunity to grow within the company, customer service skills are learned, sales experience and training are provided.

    Cons

    You are required to work late nights and hold many responsibilities with minimum pay as a part timer. A lot more physical work than expected, climbing and lifting heavy objects on ladders. turn-over rate high

    Advice to ManagementAdvice

    pay part-timers more than minimum wage or require less responsibility in order to keep a steady and longer lasting crew.

    Recommends
    Approves of CEO
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  5.  

    Retail Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Springfield, OH (US)
    Former Employee - Sales Associate in Springfield, OH (US)

    I worked at Bed Bath & Beyond part-time for more than a year

    Pros

    Great managers
    Fun Job
    Lots of things to do

    Cons

    understaffed sometimes which made it crazy

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Customer service oriented company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Slidell, LA (US)
    Former Employee - Sales Associate in Slidell, LA (US)

    I worked at Bed Bath & Beyond part-time for more than a year

    Pros

    The people you work with are very respectful for the most part. They recognize holidays, birthdays, and special achievements that make employees feel important.

    Cons

    The store was purposely understaffed at night. Specifically, there would be at most 5 people scheduled to work at night, even during busy seasons. Sales associates were expected to handle more jobs than they were paid for from time to time because there were no stockmen.

    Recommends
  7.  

    Hard work, Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bed Bath & Beyond full-time for more than 5 years

    Pros

    work with good people, store mangers good and listen

    Cons

    low pay, managers are stockman, no hours to run store

    Advice to ManagementAdvice

    give pay increases, not increase health which decreases take home pay for 4 years

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Okay for a learning experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Jacksonville, FL (US)
    Current Employee - Anonymous Employee in Jacksonville, FL (US)

    I have been working at Bed Bath & Beyond part-time for more than a year

    Pros

    Friendly associates and you meet all different types of customers. Your customer service skills improve as well.

    Cons

    Well for me being a part time associate, I've been doing everything! Maintenance in the bathrooms, working on the floor (hardside), and working at customer service, I believe I should be getting paid a lot more for my duties. I close almost every night and by the end of the night, I'm sweating like crazy. Especially when we're understaffed all the time, it gets out of hand and I'd end up staying way past the time I was scheduled. Oh and the raises they give you are pretty insulting.

    Advice to ManagementAdvice

    If you're hiring someone and you're going to be assigning them to multiple duties, at least pay them good enough for all their hard work!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Bed Bath and Beyond is a great place to work for, great friendly environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Soft Side Floor & Cashier  in  Ann Arbor, MI (US)
    Former Employee - Soft Side Floor & Cashier in Ann Arbor, MI (US)

    I worked at Bed Bath & Beyond full-time for more than a year

    Pros

    Discounts %30 off everything

    Cons

    Compensation isn't worth what they are willing to pay employees, benefits are only offered to full time employees.

    Advice to ManagementAdvice

    Listen to your stuff more!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    An experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bed Bath & Beyond full-time for more than 3 years

    Pros

    Great associates to work with

    Cons

    not enough floor coverage

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Nashville, TN (US)
    Former Employee - Management in Nashville, TN (US)

    I worked at Bed Bath & Beyond full-time for more than 3 years

    Pros

    Stood behind their customer service

    Cons

    employees were a dime a dozen

    Advice to ManagementAdvice

    you hire smart, competent people. Let them use their talents

    Recommends
    Positive Outlook
    No opinion of CEO

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