Best Buy Reviews in Houston, TX

Updated 28 September 2014
Updated 28 September 2014
5,832 Reviews
3.3
5,832 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,874 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 732 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 312 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 198 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 181 reviews)

More Highlights

104 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Associate  in  Houston, TX (US)
    Former Employee - Best Buy Sales Associate in Houston, TX (US)

    I worked at Best Buy full-time for more than a year

    Pros

    Decent pay for the work expected.

    Cons

    Long hours, and constantly having to learn new information.

    Advice to ManagementAdvice

    Build a relationship with your employees before demanding.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place if you're wiling to play corporate politics and work harder than everyone else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Specialist  in  Houston, TX (US)
    Former Employee - Merchandising Specialist in Houston, TX (US)

    I worked at Best Buy part-time for less than a year

    Pros

    The discount and work experience, good base pay, and I'm not sure about other stores, but at my individual store, great leadership team.

    Cons

    Insane levels of tedium, favoritism, low odds of getting raises, no work-based incentives so there was no competition in the store.

    Advice to ManagementAdvice

    Create a better work environment by creating some kind of incentive for hardworking and good selling people so that they have reason to work hard, otherwise people will just slack off and create a toxic environment for people to shop in.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Best Buy Mobile Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate  in  Houston, TX (US)
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX (US)

    I have been working at Best Buy part-time for more than a year

    Pros

    Very flexible, able to work around my schooling, great opportunity to move around and up if you stick with the company. Usually very friendly work environment.

    Cons

    Very young average age at store level, I was 26 and was older than most of the managers at my store, alot of micro-managing I assume because they are used to working with 17-18 year old kids. Pay is low, as expected, alot of sales training but no commission.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Best Buy has changed from a decade ago as far as the way it operates, but they do still care about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Manager  in  Houston, TX (US)
    Current Employee - Geek Squad Manager in Houston, TX (US)

    I have been working at Best Buy full-time for more than 8 years

    Pros

    great discount, training, and great environment

    Cons

    retail... need I say more.

    Advice to ManagementAdvice

    We do not keep the right talent and we reward the wrong talent... We should be paying people what they are worth and not allowing talent to walk.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to get sales experience in a laid-back retail environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad CIA Agent  in  Spring, TX (US)
    Former Employee - Geek Squad CIA Agent in Spring, TX (US)

    I worked at Best Buy part-time for more than a year

    Pros

    I actually had a lot of fun working here. Everybody was really nice and for the most part very professional. If you want to see and hear about the newest technology that's available then this is the place for you.

    Cons

    Working late at night until 11 PM isn't always the greatest thing, but it will be like that in any retail environment. Also, you can bet that you will probably be working the major holidays as well. They have really dumb computer trainings that everyone is required to take. They are sticklers for corporate policy, and if you miss your break or do something accidental with your schedule then they frown on that pretty badly.

    Advice to ManagementAdvice

    I would tell management to do away with all of the required computer trainings. Offer incentives to employees that want to gain more knowledge about products. And train employees in group settings as opposed to using stupid computer animated applications.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX (US)
    Former Employee - Sales Associate in Houston, TX (US)

    I worked at Best Buy part-time for more than a year

    Pros

    Advancement opportunities, the work environment is fun and having relationships with the customers can be very rewarding. They can work around your hours.

    Cons

    Low pay for the amount of work required. I went through 2 General managers in the year I worked there. High turnover rate.

    Advice to ManagementAdvice

    Engage more with the employees so the work can be done faster and more efficiently.

    Positive Outlook
    Approves of CEO
  8.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Houston, TX (US)
    Current Employee - Sales Associate in Houston, TX (US)

    I have been working at Best Buy part-time for less than a year

    Pros

    discount is good always ever

    Cons

    pay is bad for support

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Low Paying, Nice Student Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Counter-Operations Agent (COA)  in  The Woodlands, TX (US)
    Former Employee - Geek Squad, Counter-Operations Agent (COA) in The Woodlands, TX (US)

    I worked at Best Buy full-time for more than 3 years

    Pros

    This company will work around your school schedule, and has a very small incentive while you're with them.

    Cons

    Low pay, huge corporate ladder, management doesn't communicate with its employees.

    Advice to ManagementAdvice

    Fire half of the management, this company has too much red tape.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Rating Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Repair Agent  in  League City, TX (US)
    Current Employee - Advanced Repair Agent in League City, TX (US)

    I have been working at Best Buy full-time for more than 5 years

    Pros

    Good Benefit Package, 401k, Medical, Dental plans
    Fellow Employees in Geek Squad are nice to work with. Most of the Best Buy Employees however are lazy.

    Cons

    Lazy Best Buy Managers, Lazy Best Buy Coworkers,

    Lowest Tech Pay in any company I have seen in quite sometime. The pay sucks for what your job entails as far as a Advanced Repair Agent. Been with the company for over 5 years with Geek Squad and .25 cents a year raise is like a spit in the face. I bust my tail for that place regularly and I don't feel I am getting paid what I am worth.

    Advice to ManagementAdvice

    Step up to the plate and pay your Techs what they are worth.
    Work harder on training employees correctly on the sales floor.
    Actually Manage your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great employees, Management only looks out for themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate  in  Houston, TX (US)
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX (US)

    I have been working at Best Buy full-time for more than a year

    Pros

    Decent pay if its your first job

    Cons

    Raises are anywhere from 10-30cents a year

    Advice to ManagementAdvice

    Take care of your employees and they will take care of you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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