Best Buy

  www.bestbuy.com
  www.bestbuy.com

Best Buy Reviews

Updated 25 November 2014
Updated 25 November 2014
6,188 Reviews
3.3
6,188 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,065 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 760 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 323 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 204 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 189 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Bristol, England
    Former Employee - Team Leader in Bristol, England

    I worked at Best Buy full-time (more than an year)

    Pros

    Brilliant managers who everyone believed in and trusted. Great products and prices. Fantastic customer service.

    Cons

    Very poor marketing, no one knew what we sold.

    Advice to ManagementAdvice

    Do what you do best

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Incredible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Discount
    Advancement
    New products
    Sales aatmosphere
    Teamwork

    Cons

    Restructuring
    GM Micromanages
    Work holidays
    Long Hours

  3. 3 people found this helpful  

    Awesome Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Richmond, VA (US)
    Current Employee - General Manager in Richmond, VA (US)

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Amazing work-life balance, wonderful growth opportunity and learning path, it has been an amazing journey of growth and experiences

    Cons

    Sometimes HR gets too much in the way, it can sometimes be a hassle if you need to make decisions of your team in order to let go someone

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Back on track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications in Richfield, MN (US)
    Current Employee - Communications in Richfield, MN (US)

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    Excellent work-life balance; fresh leadership with a clear vision and focus on steady growth; exceptional communications and public affairs leadership and teams.

    Cons

    History/legacy can get in the way, but change management takes time.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    best buy mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Pembroke Pines, FL (US)
    Former Employee - Retail Sales Consultant in Pembroke Pines, FL (US)

    I worked at Best Buy part-time (less than an year)

    Pros

    you learn everything about phones in advance
    the team is very nice and they have no problem in helping you with a troublesome customer or with anything else.

    Cons

    some people can be very impatient.
    some time work can get very slow very boring too.
    sometimes work can be very gruesome.

    Recommends
  7.  

    Great job, room for advancement and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Minneapolis, MN (US)
    Current Employee - Customer Service Specialist in Minneapolis, MN (US)

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Young demographic within employees, training is not lacking, flexible hours, accommodating to schooling

    Cons

    Holidays, lower pay, lack of leadership, benefits enrollment is not long enough, too many systems to know, leadership on different pages and the CEO is out of touch with store reality

    Advice to ManagementAdvice

    Increase line level employee pay

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Aggressive Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Good company that you can learn a lot from but eventually you will have to move on.

    Cons

    Best Practices changed to much without giving new ideas a chance to work

    Advice to ManagementAdvice

    Listen to employees

    No opinion of CEO
  9.  

    Mobile Sales Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in San Diego, CA (US)
    Former Employee - Mobile Sales Consultant in San Diego, CA (US)

    I worked at Best Buy full-time (less than an year)

    Pros

    Got to learn a lot about cell phone carriers and plans, while learning about tablets, mp3's, and fit bands. Best Buy also sends all new hires to sales training that is really helpful once you start working. Great communication with managers and team members. Great place to work and have fun too.

    Cons

    Holiday hours are not the best.

    Advice to ManagementAdvice

    Continue the flow of over communicating and things will continue to work great!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Best Buy has been a pleasure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention, Associate/Agent in Silverdale, WA (US)
    Current Employee - Loss Prevention, Associate/Agent in Silverdale, WA (US)

    I have been working at Best Buy part-time (less than an year)

    Pros

    Hardworking team, and balance of overall performance.

    Cons

    I think some leadership could improve.

    Recommends
    No opinion of CEO
  11.  

    Great place. Crazy schedules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Best Buy

    Pros

    Great team. Easy to learn. Good experience. Amazing employee discounts.

    Cons

    Schedules change to much. Even as a full timer expect different times a dates each week. Theres no sense of stability. Then again; is retail.

    Recommends
    Neutral Outlook
    Approves of CEO

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