Best Buy

  www.bestbuy.com
  www.bestbuy.com

Best Buy Reviews

Updated 18 December 2014
Updated 18 December 2014
6,319 Reviews
3.3
6,319 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,143 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Bristol, England
    Former Employee - Team Leader in Bristol, England

    I worked at Best Buy full-time (more than an year)

    Pros

    Brilliant managers who everyone believed in and trusted. Great products and prices. Fantastic customer service.

    Cons

    Very poor marketing, no one knew what we sold.

    Advice to ManagementAdvice

    Do what you do best

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great place to work but has its many downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lubbock, TX (US)
    Former Employee - Anonymous Employee in Lubbock, TX (US)

    I worked at Best Buy part-time (more than an year)

    Pros

    Good startng pay but not nearly enough for the amount work and things you have to put up with.
    Can be fairly reasonable at scheduling but will try to work you as much as possible.

    Cons

    Really bad to post schedules and notify of any changes made
    Hard to move up or change departments

    Advice to ManagementAdvice

    Get better more training reasonable managers

    Doesn't Recommend
    Neutral Outlook
  3. 3 people found this helpful  

    Assistant Store Manager of Operations/ Sales Support Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager of Operations in Tallahassee, FL (US)
    Current Employee - Assistant Store Manager of Operations in Tallahassee, FL (US)

    I have been working at Best Buy full-time (more than 10 years)

    Pros

    Good people, competitive pay, ability to drill down into business results. Monthly and Quarterly bonus potential. Training opportunities. Rapid pace for change. Disengaged people will not linger. Employeee discount/ accomodations.

    Cons

    System challenges. Work life balance is a joke around the holidays. Long days, continue to do more with less in light of recent operational cuts. Victories rarely celebrated, amid constant pressure to drive metrics. Intense pressure to sell Geek Squad services, Protection plans, and open credit cards.

    Advice to ManagementAdvice

    Store hardware/systems are dated and don't work as intended, must upgrade here to keep pace with the direction we are being asked to take the business.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Best Buy Computer Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Consultant in Charlottesville, VA (US)
    Current Employee - Computer Consultant in Charlottesville, VA (US)

    I have been working at Best Buy part-time (more than an year)

    Pros

    The experience you have at Best Buy is based entirely on your management and your team. If your management invests in you then you succeed. If you succeed, then they succeed. Furthermore, if your team knows when and how to have fun and be professional, then you're in for a good time. I've heard horror stories about bad experiences working in the same role at other stores, but my team is smart, eager to help people first, and know what's appropriate and not appropriate to say and do on the sales floor. It's made the job more than a job but something I am extremely proud to talk about to others.

    Cons

    A problem that occurs on occasion is the mentality and behavior of the upper management. I've been been introduced to many executive and higher management staff above my store management, and every time I take the opportunity to be myself and sell my brand. My mind is always along the mind of solving people's problems by helping them with their tech needs. It's not that I get a feeling that they are against this way of doing things, but they are definitely more interested in the companies return on investment.

    Advice to ManagementAdvice

    Focus on the people and the customer experience in a bigger way. Best Buy can be a happy memory for everyone if you build the atmosphere to better suit the needs of the customer, and then build the team and the team's strategy around the experience first.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Pretty cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Cool atmosphere easy job okay co-workers but like every job there ate people who try try to get you fired simply because they don't like you

    Cons

    Not many cons except for bad Co workers the job itself is fine but when working people there will Always be drama

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Good experience, Flexible Schedule, good discount

    Cons

    Management, and pay, work you to the bone

    Advice to ManagementAdvice

    pay more

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Great company with an ever expanding mind set.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Autotech in Raleigh, NC (US)
    Current Employee - Geek Squad, Autotech in Raleigh, NC (US)

    I have been working at Best Buy part-time (more than 8 years)

    Pros

    Constantly facing new challenges with changing product and keeping a leg up on the current market and whats in as far as product is concerned.

    Cons

    Lack of training for more technical aspects, management focus is mainly on sales rather than the full spectrum of services.

    Advice to ManagementAdvice

    Take it back to the basics, how we use to run, with training our sales staff with the technical knowledge to conquer the more difficult customers, don't let the customers school our employees.

    Recommends
    Positive Outlook
  9.  

    It was good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Specialist in Elkridge, MD (US)
    Former Employee - Inventory Specialist in Elkridge, MD (US)

    I worked at Best Buy

    Pros

    Was a fun team environment

    Cons

    Schedule times vary, must work holidays

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    it was a friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor
    Former Employee - Sales Supervisor

    I worked at Best Buy

    Pros

    Gave multiple tools to help you grow in the business indusrty
    Friendly environment
    Bonus capabilities
    Customer oriented

    Cons

    Retail hours
    Pay was a little low
    Work/life balance

    Advice to ManagementAdvice

    Continue growing and look to increase morale consistently

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Great managers, great co-workers, advancement depending on how long you have been there

    Cons

    Scheduling thats mostly about it

    Recommends
    Neutral Outlook
    Approves of CEO

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