Best Buy Reviews

Updated 23 October 2014
Updated 23 October 2014
6,002 Reviews
3.3
6,002 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,967 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 753 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 321 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 202 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 186 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Bristol, England
    Former Employee - Team Leader in Bristol, England

    I worked at Best Buy full-time (more than an year)

    Pros

    Brilliant managers who everyone believed in and trusted. Great products and prices. Fantastic customer service.

    Cons

    Very poor marketing, no one knew what we sold.

    Advice to ManagementAdvice

    Do what you do best

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Best buy review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Great knowledge of technology and great discount. Management can vary but have always have had a pleasant experience with them. They track sales and goals but will not affect your employment status if not met. Talk to every customer and sell them what you need and you will enjoy this job very much.

    Cons

    Dealing with the customers that are incompetent. Closing duties are usually a pain we must down stock all products as opposed to the inventory team.

    Advice to ManagementAdvice

    Always keep an eye out for your employees, they will work hard if respected. Morale drives sales!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company

    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Company values, great environment, teamwork

    Cons

    work life balance, need to balance it out

    Advice to ManagementAdvice

    NA

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Awesome employer!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Montgomery, AL (US)
    Former Employee - Cashier in Montgomery, AL (US)

    I worked at Best Buy part-time (more than an year)

    Pros

    very understanding, reasonable, easy to work for.

    Cons

    There are no cons with this employer.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    If you work hard everything pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Associate in Tustin, CA (US)
    Current Employee - Computer Sales Associate in Tustin, CA (US)

    I have been working at Best Buy full-time (more than an year)

    Pros

    Great co-workers, Decent Pay and always opportunities. There are fantastic benefits such as 401K matching, tuition assistance, and employee discount.

    Cons

    There is a lot of pressure on sales goals, however you are given every tool to succeed. If you can't meet your goals, it is truly your own work ethic standing in the way. Every Best Buy Management varies store to store so every experience is different.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Endless opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Best Buy full-time (more than an year)

    Pros

    Growth is amazing if you push

    Cons

    Retail...hours and so on.. customer expectations

    Advice to ManagementAdvice

    Continue down the path and keep listening to the field

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excelent company to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orlando, FL (US)
    Current Employee - Anonymous Employee in Orlando, FL (US)

    I have been working at Best Buy part-time (less than an year)

    Pros

    Its a very good company, good people, , Fun, Flexible Schedule, good work environment.

    Cons

    Pay, sometime to few hours

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Solid retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Specialist
    Former Employee - Computer Sales Specialist

    I worked at Best Buy part-time (more than an year)

    Pros

    hourly non comission, management is helpful and goals are department or store oriented, discount is great, coworker were friendly and store team environment made it a great place to work

    Cons

    individual performance is not always recognized or rewarded; hours and schedule could be extremely random and vary week to week making it difficult to plan life outside of work

    Advice to ManagementAdvice

    Find some way to recognize individual employees contributions

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Current Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computing and Tablet Sales Consultant in Baltimore, MD (US)
    Current Employee - Computing and Tablet Sales Consultant in Baltimore, MD (US)

    I have been working at Best Buy part-time (less than an year)

    Pros

    Great employee discount. This is a fun job that pays more than minimum wage. Staff is laid back which makes work not seem like work. Easy to gain higher positions within the company.

    Cons

    Not a lot of full time opportunities which means no benefits such as health, 401 k, and more. Also, not career oriented, more like a job before the big job comes knocking at your door.

    Advice to ManagementAdvice

    Be a little selective when hiring young staff. Some are fun and professional, and others are just fun and that is unacceptable.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    One of the best retail environments that I have ever worked in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Specialist in Waterford, CT (US)
    Current Employee - Computer Sales Specialist in Waterford, CT (US)

    I have been working at Best Buy full-time (less than an year)

    Pros

    I still love going to work everyday. The training is phenomenal and the managers and supervisors don't babysit you. They expect you to know how to do your job and trust you to do it. Like many positions, you get what you put into it. If you work hard, you will be recognized and will move up. Within 3 months of working with the company I was given full time status and made a specialist in my department. Everybody has a generally good attitude and the atmosphere is fun.

    Cons

    The company does like to change the way they do things on an employee level quite often. Different supervisors have different things that they think will work, so if your supervisor changes, expect changes in your department. It sometimes feels like they try a shotgun approach to encouraging an increase in your personal sales goals, trying several different tactics hoping that one will motivate you. In the end, however, they are also pretty flexible so as long as you are meeting the goals, it is not a big deal.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Best Buy? Share Your Experiences

Best Buy

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.