Borders Reviews

Updated 30 October 2014
Updated 30 October 2014
442 Reviews
3.2
442 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Borders President and CEO Michael J. Edwards
Michael J. Edwards
139 Ratings

Review Highlights

Pros
  • Coworkers were fabulous people, love of books and music (in 26 reviews)

  • They had a nice employee discount (in 27 reviews)


Cons
  • upper management, Direction of company & loss of culture (in 28 reviews)

  • constant change, not much room for advancement, company went out of business (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very family like environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    Very easy going, nice atmosphere. But I did enjoy the good discounts and opportunities to meet new and interesting people such as the writers.

    Cons

    No prospects for people wanting to move up. Management was quite stale. There could have been more training.

    Advice to ManagementAdvice

    Move on and give others a chance

  2.  

    People who liked to sell books

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Glasgow, Scotland
    Former Employee - Anonymous Employee in Glasgow, Scotland

    I worked at Borders full-time (more than 3 years)

    Pros

    Working with diverse but similarly motivated people. Lots of opportunity for 'client facing'. Good variety throughout each day. Long-term opportunities to develop specialist skills.

    Cons

    Low pay for the level of specialist knowledge required. Occasionally required to work unsociable or irregular hours.

    Advice to ManagementAdvice

    Have a vision for the future, rather than fixate on maintaining the status quo. Think about what tomorrow's customers would like and be ahead of them in getting there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Miss this job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    My Borders team and I were like family. It took a special breed to thrive there and I am sad to see that it didn't work out in the end.

    Cons

    Continual changes of upper management and unrealistic or dated goals. A failure to adapt to a changing market.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to work while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Westbury, NY (US)
    Former Employee - Manager in Westbury, NY (US)

    I worked at Borders full-time (more than 3 years)

    Pros

    For someone who loves books, it was a great place to work and discuss with employees and customers about great reads.

    Cons

    Company bankruptcy. Poorly managed by the CEO.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    I worked there for 15 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Book Seller in Flemington, NJ (US)
    Former Employee - Book Seller in Flemington, NJ (US)

    I worked at Borders part-time (more than 3 years)

    Pros

    Fabulous open environment and customer service focus

    Cons

    They're out of business for 3 years now!

    Advice to ManagementAdvice

    update your site to remove Borders

    No opinion of CEO
  7.  

    Review Title

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Guard in San Diego, CA (US)
    Former Employee - Security Guard in San Diego, CA (US)

    I worked at Borders as a contractor (less than an year)

    Pros

    One in which I am able to provide my best to my work, develop professionally, and help my teammates accomplish the tasks.

    Cons

    Provides services and solutions to various industry leaders in the field services. I'd be glad to develop myself with such a company in this prospective field.

    Advice to ManagementAdvice

    1) Address how did I use RAID configuration/know raid technology
    2) What do i know about Perl and Shell scripting? How have I used it?
    3) Linux, Unix, and Windows - what do I know about them and how have I used them?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders part-time (more than 3 years)

    Pros

    Great fun and friendly customers

    Cons

    minimum wage with no possibility of a raise!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great merchandise - Poor corporate management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Borders General Manager in Columbus, OH (US)
    Former Employee - Borders General Manager in Columbus, OH (US)

    I worked at Borders full-time (more than 8 years)

    Pros

    Always informed on what was new and coming out in Books, Music and Video. Able to add a local flair to a point. In the early part of my time with the company, could be very responsive what was going on in the community. Many opportunities to meet people from many parts of mass media and entertainment as they toured the country.

    Cons

    No opportunities for career growth. No training after initial training to work on / develop skills. Compensation while good at first was less attractive after time due to only small increases given as time went on. No holiday benefits unless you worked the holiday.

    Advice to ManagementAdvice

    Chain was killed by lack of foresight by upper management and former CEO turning the company into just another retailer. Stores lost their unique and local feeling over time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    It was a great job while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Borders full-time (more than 10 years)

    Pros

    Initially this was a great company filled with passionate employees who really cared about books, and the other products we carried. People who were committed to engaging customers and sharing their knowledge. Upper management had experience working in the stores and really worked to support the sales staff, the atmosphere was one of hard work in a fun environment.

    Cons

    Once the leadership began a revolving door of change and the mindset became one of cookie cutter retail big box stores, the atmosphere became oppressive. Policies were applied with heavy handed rigor even though the company had lost its direction and sense of purpose. Borders went from asking, "Are you curious?" to attempting to force unwanted product into customers hands.

    Advice to ManagementAdvice

    It would have been beneficial to actually listen to the employees, and the customers, before it became too late.

    Doesn't Recommend
    Negative Outlook
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Borders

    Pros

    People, books, advancement, salary & benefits

    Cons

    upper management, Direction of company & loss of culture

    Recommends
    Negative Outlook
    Disapproves of CEO

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