Borders

www.bordersgroupinc.com

Borders Reviews

Updated 23 January 2015
Updated 23 January 2015
451 Reviews
3.2
451 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Borders President and CEO Michael J. Edwards
Michael J. Edwards
141 Ratings

Review Highlights

Pros
  • Coworkers were fabulous people, love of books and music (in 26 reviews)

  • They had a nice employee discount (in 27 reviews)


Cons
  • Upper Management seemed to be trying every method possible to save the company, but it was to late (in 32 reviews)

  • constant change, not much room for advancement, company went out of business (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very family like environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    Very easy going, nice atmosphere. But I did enjoy the good discounts and opportunities to meet new and interesting people such as the writers.

    Cons

    No prospects for people wanting to move up. Management was quite stale. There could have been more training.

    Advice to ManagementAdvice

    Move on and give others a chance

  2.  

    People who liked to sell books

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Glasgow, Scotland
    Former Employee - Anonymous Employee in Glasgow, Scotland

    I worked at Borders full-time (more than 3 years)

    Pros

    Working with diverse but similarly motivated people. Lots of opportunity for 'client facing'. Good variety throughout each day. Long-term opportunities to develop specialist skills.

    Cons

    Low pay for the level of specialist knowledge required. Occasionally required to work unsociable or irregular hours.

    Advice to ManagementAdvice

    Have a vision for the future, rather than fixate on maintaining the status quo. Think about what tomorrow's customers would like and be ahead of them in getting there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Meeting and knowing the customers wants and needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Cafe Supervisor in Washington, DC (US)
    Former Employee - Cafe Supervisor in Washington, DC (US)

    I worked at Borders

    Pros

    Fun and exciting place to work

    Cons

    Sorry that they went out of business

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    I worked for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Watertown, NY (US)
    Former Employee - Retail Sales Associate in Watertown, NY (US)

    I worked at Borders part-time (more than a year)

    Pros

    Very laid back atmosphere, staff made learning fun. Great retail experience. Unbiased management put quality staff as top priority.

    Cons

    No corporate promotions, store folded.

    Advice to ManagementAdvice

    I would have personally enjoyed more training especially in the realm of chain-wide standards.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Co-workers...corporate well you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Houston, TX (US)
    Former Employee - Supervisor in Houston, TX (US)

    I worked at Borders

    Pros

    BOOKS!!!!!!!!!!!!!!!!!!! I mean what else is there to say? You get to sell books for a living

    Cons

    Corporate tries to force you to sell certain titles even if they are no good.

    Advice to ManagementAdvice

    Let us sell books!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    Fun environment to work in with an amazing team of people. We always were learning new things considering it was a bookstore.

    Cons

    Consider it is now closed, I would say that's the biggest con. Borders rewards was a scam. Upper Management seemed to be trying every method possible to save the company, but it was to late.

  8.  

    Sucked to see it go

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    Great people, fun atmosphere,

    Cons

    Started off well enough but as soon as the company was going under, upper management started to implement changes to try and keep money: cutting hours, eliminating raises, laying people off, removing some benefits, forcing ridiculous policies. I can go on and on.

    Advice to ManagementAdvice

    Too late to tell management anything now. The company no longer exists.

  9.  

    okay place to work. nice co-workers. interesting people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in Princeton, NJ (US)
    Former Employee - Bookseller in Princeton, NJ (US)

    I worked at Borders full-time (more than 3 years)

    Pros

    lots of interesting co-workers. interesting customers. People from many types of backgrounds work and shop here. Ideal job for readers

    Cons

    lousy pay. mediocre benefits. If you're committed to reading a bookstore is a great place to work.

    Advice to ManagementAdvice

    pay workers more

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Nice people, but management was a mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Cashier/Bookseller in New York, NY (US)
    Former Employee - Cashier/Bookseller in New York, NY (US)

    I worked at Borders full-time (more than a year)

    Pros

    Other Employees knowledgeable, fun to work with

    Cons

    Leaders ran company into the ground
    Very difficult to move forward
    Pushed Borders Plus cards too hard

    Doesn't Recommend
    Disapproves of CEO
  11.  

    General Manager

    Former Employee - General Manager in Seattle, WA (US)
    Former Employee - General Manager in Seattle, WA (US)

    I worked at Borders full-time (more than 10 years)

    Pros

    solid field management, generous PTO and merchandise discounts,available, operational autonomy. Solid support from peer group as well.

    Cons

    Inconsistent and reactionary upper management. Initiatives were often started and then abandoned before they could be fully implemented. Too worried about the next quarterly result and at the expense of long-term success.

    Recommends
    Negative Outlook
    No opinion of CEO

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