Bridgepoint Education

  www.bridgepointeducation.com
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Bridgepoint Education Reviews

Updated 20 August 2014
Updated 20 August 2014
91 Reviews

2.8
91 Reviews
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
59 Ratings

Review Highlights

Pros
  • Good benefits, decent wage for the area, San Diego has a higher cost of living (in 6 reviews)

  • Great benefits, awesome co-workers, and willing to help (in 5 reviews)


Cons
  • The upper management just keeps getting richer on the backs of those below them (in 6 reviews)

  • Managers and Directors are having extramarital affairs, lots of favoritism-so those people get better treatment (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Phone sales nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor  in  San Diego, TX (US)
    Former Employee - Enrollment Advisor in San Diego, TX (US)

    I worked at Bridgepoint Education full-time for less than a year

    Pros

    They pay you, team atmosphere is fun

    Cons

    You have to sell degrees to people that don't need them

    Advice to ManagementAdvice

    Hand out leads more evenly

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    A great experience on company politics, adding 'spin' to your email replies and testing your patience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time for less than a year

    Pros

    Your surrounding coworkers aren't blinded by the obstacles - they get it and can definitely empathize. You can get tuition reimbursement if electing to do your education through Bridgepoint products.

    Cons

    The lack of product ownership, planning/roadmapping and busy work really takes a toll. The amount of technical debt can be addressed but stakeholders don't push that effort as a top priority. It's a very reactionary environment, so take note of that. Real work and forward thinking approaches are overlooked for the 'ASAP' or 'shoot now ask questions later' strategy.

    Advice to ManagementAdvice

    Create next year's roadmap. Get resources. Maintain resources. Rinse. Repeat.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Interesting work and great people, but incompetent upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Diego, CA (US)
    Former Employee - Anonymous Employee in San Diego, CA (US)

    I worked at Bridgepoint Education full-time for more than 3 years

    Pros

    Perks were pretty good - free coffee/tea, causal work environment, discounted tuition for employees and spouse. Really nice coworkers. Interesting work assignments.

    Cons

    Priorities kept changing, It was always the flavor of the month, so it seemed like there were no long term strategy and planning, at least from the individual contributor level. In terms of promotions, it wasn't about whether you were a strong performer. There was a lot of politics and playing favorites, so that resulted in very incompetent people at very high levels of the organization.

    Advice to ManagementAdvice

    Please be more transparent about strategic plan and road map. If you don't trust your employees enough to share it with them, then you don't trust them to be able to carry you through difficult times.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Heavy focus on pushing students into class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor  in  San Diego, CA (US)
    Former Employee - Enrollment Advisor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time for less than a year

    Pros

    The sales staff/Enrollment Advisors are hard working, intelligent, fun, upcoming young professionals. Earning potential can be very good.

    Cons

    Bridgepoint accreditation has been called into question because they are targeting financially challenged students that want financial aid possibly more than a degree. The focus is to sign up students and sign up student loans. Retention is an issue, and one that in 2013 called into question the school's WASC accreditation. WASC was looking at retention and the percentage of students using student loans to fund their education. A Student Retention team was created in 2013 to assist in keeping students in class. Once WASC accreditation was reinstated, 95% of the team was fired. This seems short sited.

    Advice to ManagementAdvice

    Take a more collaborative approach to engaging your team in goals. The more you treat your counselors as colleagues that can help you solve your revenue goals, the more success you will have. Have senior members work more directly with newer members. Management using tactics like advising counselors Saturdays are mandatory overtime, when in reality are completely voluntary is insulting. Incorporate the idea of work life balance. Employees that feel like only labor laws are saving them from working 24 hour shifts are not happy employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Scam!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor  in  San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time for less than a year

    Pros

    College-feel environment which is great for younger employees when it comes to making friends and enjoying coworkers' company.

    Cons

    Lies all over. Managers are afraid to lose their jobs, counselors do not know how to cheat the system, turnover is crazy, etc..

    Advice to ManagementAdvice

    INTEGRITY!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Understanding what the job is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Inquiry Coordinator  in  Poway, CA (US)
    Current Employee - Student Inquiry Coordinator in Poway, CA (US)

    I have been working at Bridgepoint Education full-time for more than a year

    Pros

    Friendly co-workers.
    Some very reasonable management.
    An environment that says they are listening from the bottom up.

    Cons

    Lots of phone calls and meetings.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning and Development Specialist  in  San Diego, CA (US)
    Current Employee - Learning and Development Specialist in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time for more than 3 years

    Pros

    Many learning opportunities, supportive management. This is a great way to learn everything about your industry and grow as a professional. If you are a go get-er you can create amazing opportunities for yourself here.

    Cons

    Upper management is not great at communicating. Many projects and initiatives contradict. This is getting better.
    If you are not a self starter, you will not get far here. Company values leadership and ability to follow through.

    Advice to ManagementAdvice

    Please learn to all get on the same page.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    No Honor & Integrity - w/ company since 2007

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Institutional Research  in  San Diego, CA (US)
    Current Employee - Institutional Research in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time for more than 5 years

    Pros

    Free or discounted tuition offered to employees, spouses, and dependents who attend Ashford University or University of the Rockies. Casual dress and work environment.

    Cons

    Education and for-profit are huge contradictions. The focus is not on empowering and engaging students, its increasing enrollment and the amount of government financial aid paid to your institution. The struggling enrollment numbers have created layoffs every six months since 2012.

    Advice to ManagementAdvice

    The organization is too fr gone for advice. Things are not going to change. It is up to the employees to recognize the organization does not have the students or employees best interest at heart. Collect your paycheck, learn as much as you can, get your diploma, and move on.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Database administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator  in  San Diego, CA (US)
    Current Employee - Database Administrator in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time for more than a year

    Pros

    Great people to work with, I have to recognize that most people at BTS . We're good employees to work with. Free education opportunities and some training.

    Cons

    No leadership ,the CEO main focus is only on profit and his bonus check. Every 6 months the company laid off employees across the board. Most Systems are now been outsource.

    Advice to ManagementAdvice

    Learn leadership skills and to The CEO "Please control your greed and learn how to live with Only 5 million dollars a year"

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Definitely profit driven.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor  in  San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time for less than a year

    Pros

    Great pay with great benefits.

    Cons

    It's a call center that makes you dial hundreds of phone numbers a day in hopes that you can convince someone to enroll in Ashford University's online number. Most of these end in hang ups, harassment complaints, and no answers.

    Advice to ManagementAdvice

    I really liked the team I was placed on, and my leads and manager, but above them, it just feels like your not doing enough to get a hold of better leads.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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