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Bridgepoint Education

www.bridgepointeducation.com
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Bridgepoint Education Reviews

Updated 22 March 2015
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Employee Reviews

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  1. Educational Sales Admissions Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (more than 3 years)

    Pros

    Great pay and only need 30 credits to start.

    Cons

    On the phones all day.

    Advice to Management

    Balance leads to admissions counselors.

  2. Overall, not a bad job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Inquiry Coordinator in San Diego, CA (US)
    Former Employee - Student Inquiry Coordinator in San Diego, CA (US)

    I worked at Bridgepoint Education

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, 401k match, very low stress, friendly atmosphere

    Cons

    For-profit online education is a dying industry

    Advice to Management

    Keep doing what you are doing

  3. Helpful (1)

    All jobs have honeymoon phase

    Former Employee - Facilities Associate
    Former Employee - Facilities Associate

    I worked at Bridgepoint Education

    Pros

    I enjoyed working here as I had friends and family that also worked at the company. I had a great opportunity to cross train in different positions.

    Cons

    when I cross trained I ended up doing the job of someone else, a position that was much higher paid than I was and I did the job better than her. When that person left the company, I did her job. When I was offered the position they were only going to give me a 5% raise which wasn't even in the neighborhood of what that position should have been paid.

    Advice to Management

    Don't take advantage of a hard working employee to do the work of someone else if you aren't going to compensate them accordingly.

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  5. Good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facilities in Denver, CO (US)
    Former Employee - Facilities in Denver, CO (US)

    I worked at Bridgepoint Education full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with.

    Cons

    Grew too fast and couldn't get it's legs underneath them.

    Advice to Management

    Hire quality, not quantity.

  6. Helpful (3)

    Must be Numbers Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Inquiry Coordinator in Poway, CA (US)
    Former Employee - Student Inquiry Coordinator in Poway, CA (US)

    I worked at Bridgepoint Education full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They do a good job of attempting to keep employee morale up. Good pay for what you actually do. Hard to find a job... actually nearly impossible to find a job that pays this well for something that doesn't take a lot of brain power. Fun co-workers. Free food every now and again. Free access to on-site gym. Excellent health coverage.

    Cons

    Very monotonous. Numbers are essentially all that matter. Even though your job may be to "help" and qualify prospective students, the goal is to make the company money even if your gut says no... they will tell you yes in order to hit numbers and attempt to make a profit. That part can kind of mess with your head.

    Advice to Management

    Try to see things from a subordinate perspective. Don't look at us as a means to an end in order to keep your cush salary.

  7. Helpful (2)

    No longer a good place to grow a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in San Diego, CA (US)
    Current Employee - Software Developer in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hours, and a culture that does not tend to work much overtime. Reasonable pay. Decent (though slightly expensive) cafeteria. If you need a degree, you can attend Ashford University for free (which will become worthless if they lose their WASC accreditation).

    Cons

    Bridgepoint has been going through rougher & rougher times lately. Over the past 2 years, there have been four rounds of layoffs, and the most recent one (11/2014) cut software teams to the absolute bone. Very waterfall-esque environment. Zero commitment to professional development... Even inexpensive ($130) webinars are denied. Communication problems between layers of management abound, and decisions are simply handed down... There is no discussion. Tech organization has a "mobile last, if at all" mentality, unlike the rest of the software industry that is going mobile first. Your "customer" as a developer is not considered to be the end user of the software you create... They think of their bosses as the "customer", leading to some extremely misguided decisions and processes. More focus on documentation and vanity metrics than on actual software quality.

    Advice to Management

    If you want to stop hemorrhaging developers, you need to modernize your approach to software development, and remember that developers need to keep learning all the time (so you should consider investing in professional development). Treating employees like cogs in a machine will not keep too many high quality people satisfied.

  8. Helpful (1)

    Good people, poor strategic decisions and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people who work at Bridgepoint are great.

    Cons

    Poor strategic direction and decisions

  9. Helpful (1)

    If you want to meet exceptional people, then this is your company. However your professional self worth will suffer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Bridgepoint Education

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people, benefits and facilities

    Cons

    Lack of communication, fear of ruffling feathers in order to improve process flow, zero transparency and lack luster employee appreciation

    Advice to Management

    Lead, don't manage. Life is bigger than BPI.

  10. Not the best place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Aesthetically nice work environment. Onsite cafeteria is handy - yet expensive. Central location. Parking is plentiful.

    Cons

    You do not feel valued or appreciated as an employee. You are micro-managed if you are a non-exempt employee, and you are not treated like a Professional Adult. Poor communication. There is a distinct hierarchy that exists at Bridgepoint. They have the worst medical insurance. No growth opportunities or training.

  11. Helpful (2)

    Titanic with music band and all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good hardworking employees who enjoy teamwork.

    Cons

    Andrew Clark only cares about himself and not the employees
    Benefit plans are substandard.

    Advice to Management

    Adjust your staff numbers accordingly sooner rather than bit by bit. You are slowly killing your staff's loyalty because of the fear of rolling heads!

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