CDW

  www.cdw.com
  www.cdw.com

CDW Reviews in Chicago, IL

Updated 10 November 2014
Updated 10 November 2014
672 Reviews
3.9
672 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
295 Ratings

Review Highlights

Pros
  • There is also a great work life balance as long as you prove that you are a high performer (in 69 reviews)

  • Many coworkers have the ability to work from home a day or two a week (in 19 reviews)


Cons
  • Work life balance - great if you are single, not if you have a family (in 18 reviews)

  • Base salary could be higher to attract better talent in the beginning (in 36 reviews)

More Highlights

310 Employee Reviews Back to all reviews

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  1.  

    Inside Sales Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager in Chicago, IL (US)
    Former Employee - Inside Sales Account Manager in Chicago, IL (US)

    I worked at CDW full-time (more than 3 years)

    Pros

    Great first time job to get your feet wet and learn how to talk to people over the phone in a sales-context.

    Cons

    It's easy to feel unimportant and like a tiny cog in a huge machine.

    Advice to ManagementAdvice

    I felt like I would get the most challenging assignments because they knew I would work really hard, but that didn't always mean I got the most money. Would have liked to get a couple "easy" customers mixed into my territory.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good first role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL (US)
    Current Employee - Account Manager in Chicago, IL (US)

    I have been working at CDW full-time (more than an year)

    Pros

    Training is top notch, especially for those with little experience. Laid back culture with a lot of freedom in your day. Managers are typically promoted from within so they have been in your shoes before and really care about you. Lots of perks: free lunches, sporting events, happy hours, etc. Company is trending in the right direction and continues to capture more and more market share.

    Cons

    While it is a good place to start and gain sales experience, the base salary is low enough where if you have a bad month in sales, you aren't making much money. The job itself is easy, though, and the established AMs can make a killing.

    Advice to ManagementAdvice

    Just installed software to monitor calls, view computer screens, etc. Do not appreciate being watched by "Big Brother".

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great place to build a foundation for a career in the technology industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Operations Supervisor in Chicago, IL (US)
    Former Employee - Sales Operations Supervisor in Chicago, IL (US)

    I worked at CDW full-time (more than 5 years)

    Pros

    -Positive work environment, very friendly people
    -Excellent training program
    -Great variety of functions in which you can work and explore your interests

    Cons

    -The benefits are great but salary growth is a challenge in functions outside of sales.

    Advice to ManagementAdvice

    Keep up the great work, some differentiation will be necessary with the increased commoditization of the products CDW sells over time. Growth in the services practice will be key, but more competitive advantages will need to be developed to succeed in the long term.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great culture but lacks in total rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Manager in Vernon Hills, IL (US)
    Current Employee - Brand Manager in Vernon Hills, IL (US)

    I have been working at CDW full-time (more than 5 years)

    Pros

    The culture is great. Everyone works well together and collaborates. CDW generally encourages new ideas and empowers employees to make decisions.

    Cons

    Compensation is well below industry standards for roles outside of Sales. CDW discourages their partners from hiring their employees which pigeonholes coworkers who want to leave CDW but remain in the IT industry, especially when the salaries at CDW are so low.

    Advice to ManagementAdvice

    Seriously consider making changes to the compensation structure. The current structure does not allow the hiring of talent due to salary ranges or retaining truly talented coworkers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    An honest evaluation of CDW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales- Account Manager in Vernon Hills, IL (US)
    Current Employee - Inside Sales- Account Manager in Vernon Hills, IL (US)

    I have been working at CDW full-time (more than 3 years)

    Pros

    Free food frequently, chance at going to sporting and other events, work-life balance is attainable. A lot of good people work here and CDW is also a great resume builder.

    Cons

    Compensation does not match performance, and is constantly changing. I have been here 4 years and it has changed 3 times. Favoritism by management toward those more senior. Boss in many regards controls your opportunity and earning potential by awarding accounts at their discretion. Company makes many thousands off of their sales force and pay them next to nothing.

    Advice to ManagementAdvice

    More technical training to sales on the advanced solutions we sell to make us more creditable to customers. A better pay structure for sales, no one can live on a 25K base if they have an underperforming year in sales.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good company with lean back office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vernon Hills, IL (US)
    Current Employee - Anonymous Employee in Vernon Hills, IL (US)

    I have been working at CDW full-time (more than 5 years)

    Pros

    Strong culture focused on execution and success. There is a true commitment to giving back to the community and worthy charities. Benefits are good but not the best out there.

    Cons

    Back office functions like Finance, HR, IT are very lean organizations in terms of resources and dollars but expectations on delivery and service are still very high. Many systems and processes feel like they're 'bandaged and duct taped together'.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    team placement is key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Vernon Hills, IL (US)
    Former Employee - Account Manager in Vernon Hills, IL (US)

    I worked at CDW full-time (more than an year)

    Pros

    The academy training was a great way to jump into corporate sales after graduating college. I acquired many skills I continue to use in my current job. Positive office culture with nice perks day to day.

    Cons

    The long-term compensation really depends on how hard you work to sell. The sector you sell into is a big determinant of where the opportunity is to sell. Can you make money in all sectors? Sure, but it it will be much harder in others.

    Advice to ManagementAdvice

    Make sure you see everyone.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Vendor Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner Specialist in Chicago, IL (US)
    Current Employee - Partner Specialist in Chicago, IL (US)

    I have been working at CDW full-time (more than 3 years)

    Pros

    Great corporate culture, lot's of perks, good training/development

    Cons

    Below industry pay pretty much across the board, which is why they have problems retaining talent.

    Advice to ManagementAdvice

    You can't keep losing all you top salesmen, managers, and specialists without it eventually effecting your bottom line. Pay people what they deserve.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Excellent Interview and Training Process!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL (US)
    Current Employee - Account Manager in Chicago, IL (US)

    I have been working at CDW full-time (less than an year)

    Pros

    I've only recently started at CDW but even two weeks in I can tell the culture here is like no other. From day one, all of our trainers and guest speakers have been very enthusiastic and knowledgeable. Everyone I speak to in the company I ask them how long they have been here and what do they love. Unanimously I am told they love the atmosphere. They encourage participation, continuous training and everyone says there a huge salary potential.

    Cons

    Like many jobs, it's not going to come easy. They do expect us to put in the time to become knowledgeable about technology and still manage to communicate what we know to customers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    My experience at CPE was excellent. They take care of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Use Tax Auditor in Vernon Hills, IL (US)
    Current Employee - Sales and Use Tax Auditor in Vernon Hills, IL (US)

    I have been working at CDW as a contractor (less than an year)

    Pros

    You will learn a lot there if you are willing to put in the work.

    Cons

    There were really no cons to working there.

    Recommends
    Positive Outlook
    No opinion of CEO

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