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CNO Financial Group Reviews

Updated 15 April 2015
73 reviews filtered by
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2.7
73 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
CNO Financial Group CEO and Director Edward J. (Ed) Bonach
Edward J. (Ed) Bonach
20 Ratings

Pros
  • CNO offers a good work/life balance (in 6 reviews)

  • Lots of opportunities in the short term, for resume building (in 3 reviews)

Cons
  • Senior management is a good ol' boys club that offers lucrative contracts to associates without regard for the business outcome (in 4 reviews)

  • Management and Upper management look at their employees like numbers instead of people (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Chicago, IL (US)
    Current Employee - Manager in Chicago, IL (US)

    I have been working at CNO Financial Group full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company culture is a community.

    Cons

    Work life balance in all areas can vary drastically.

  2. It's a call center

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNO Financial Group

    Pros

    Good pay for a call center environment. No weekends and hours are between 8-6. You learn about life insurance products and Washington National and Conseco are legitimate companies.

    Cons

    It's a call center. It's easy to get burned out. The same calls and same complaints. Not a lot you can do on the phone. Most work is processed by the back office. They say there is room to advance but that is very difficult to do with a lack of opportunity. Most people don't meet their numbers so of you are any good then you will pick up their slack. Conseco has acquired a lot of products from different companies and a lot of people don't know how their policies work so expect threats of Department of insurance complaints. Trainer was not very good. She was unorganized but most of the things you need to know you learn on the floor from others around you. If you are content with going to work or like talking to people all day then going home then this is for you but I have been in the call center for 5 years before I accepted this position and would be on the same pace for another 5. By that point I would have tapped out on raises.

    Advice to Management

    Have an model for employee growth. It's hard to stay motivated when good work goes unnoticed and employees that aren't meeting goals are treated the same as those who are top performers.

  3. Overall was a good place to start my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst - Various Depts in Chicago, IL (US)
    Former Employee - Analyst - Various Depts in Chicago, IL (US)

    I worked at CNO Financial Group full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great opportunities to interact with people in different departments and learn about the functions of each department during project work. My one up was very supportive in my overall development and provided me opportunities for growth that was in his realm and control however it was limited due to policies not in his control.

    Overall, I worked with some great people and everyone for the most part was friendly. Decent work/life balance with flex time and opportunities to work from home.

    Cons

    Even though I did advance in some respects, growth was extremely limited and the requirements to obtain a Senior title were next to impossible due to odd HR guidelines. As people mentioned, the pay was o.k. but not really realistic. It felt like it was based off of mid/southern Indiana (where home office is located) cost of living and not Chicago.

    Health benefits were decent and comparable to other companies in the area until they switched to a pure HSA product with high deductibles which was brutal to your sparse net pay - especially for folks in the early part of their career with a young family.

    Advice to Management

    This might have been resolved already but they need to provide more options for health benefits, offering only HSA high deductible plans in crazy and not beneficial for the consumer. Increase compensation, a majority of them are not in line if you did a basic market assessment - remember, it costs a heck of a lot more to live in the Chicagoland area than Indianapolis. If you can budget for/afford lavish parties and annual sales meetings in tropical climates, you can afford wage increases and better benefits.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Imaging in Carmel, IN (US)
    Current Employee - Document Imaging in Carmel, IN (US)

    I have been working at CNO Financial Group full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Benefits
    Health Care Center On Site

    Cons

    Weak Leadership
    Strict attendance guidelines with no flexibility

    Advice to Management

    Address work related issues on a one on one basis as the behavior occurs.

  6. Its a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1 in Carmel, IN (US)
    Former Employee - Csr1 in Carmel, IN (US)

    I worked at CNO Financial Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Being able to put a smile on the customer's face

    Cons

    The permanent employees are not friendly with the temps

  7. Helpful (1)

    Lots of hard-working people stretched thin by lack of resources.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Chicago, IL (US)
    Current Employee - Software Developer in Chicago, IL (US)

    I have been working at CNO Financial Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Opportunities to interact with various business units and learn the insurance business.

    Cons

    Very burdensome software release process with lots of paperwork. Mainframe-based legacy systems need to be replaced. HR won't promote employees in-place; need to post to a new position.

  8. Getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNO Financial Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of opportunities for learning and interesting work

    Cons

    The company is comprised of many companies and hard to tie all them together

    Advice to Management

    Simplify

  9. Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNO Financial Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Schedule flexibility. Most of the employees (outside of management) are genuinely nice people.

    Cons

    Inept management. Employees are undervalued. Reliance on off-shore resources. Disorganized mess.

  10. Good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNO Financial Group

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    company has been through bankruptcy and survived

    Cons

    little advancement, not based on experience or skills

    Advice to Management

    none

  11. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNO Financial Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I was able to learn new skills.

    Cons

    At one time, the micro management.

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