CSG International

  www.csgi.com
  www.csgi.com

CSG International Reviews

Updated 11 December 2014
Updated 11 December 2014
40 Reviews
3.2
40 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG International President & CEO Peter E. Kalan
Peter E. Kalan
19 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer
    Former Employee - Developer

    I worked at CSG International full-time (more than 10 years)

    Pros

    constant work with new clients. opportunity to gain experience with various industries

    Cons

    mid management has no insight. lack vision, integrity and honesty.

    Advice to ManagementAdvice

    get rid of mediocrity

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    confusing - an environment seemingly led by gossip & cliques

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Woking, England
    Former Employee - Finance in Woking, England

    I worked at CSG International full-time (more than an year)

    Pros

    well paid, global (option for travel) great CEO

    Cons

    poor low-level management, gossip/backstabbing culture, one rule for you another for us. My time at CSG was punctuated with odd, conflicting & downright confusing instructions based on things with zero effect on how I performed. Furthermore, I strongly advise bending a knee to the office queen(s) or your life will be made difficult. my first 6 months at CSG was spent trying to figure out how appease the cats & work effectively at the same time. strangest office environment I have ever worked in and I have worked in a few, in different areas / continents as well. do not be fooled by the money, arbitrary popularity rules this place. left 4+ months ago now happily settled in to competitor :-)

    Advice to ManagementAdvice

    focus on results as opposed to what your girlfriends whisper to you

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Transitional times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International

    Pros

    Internal communication and marketing is great, and there is a real sense of empowerment to own your role. There is a real mix of cultures due to the acquisitions by CSG, so you can always gravitate towards areas of interest. Genuinely very customer-oriented vendor, so practical experience is highly valued. Very easy going environment, but looks to reward those that go above and beyond. The Benefits are a great package, and compensation is very competitive.

    Cons

    Company has a great focus on anything that impacts the key accounts that provide a very high percentage of their revenue. If you are outside of that workstream, it can get frustrating to get company focus and support. Their is a real clash of cultures within the organization between the original company and the acquisitions, which is still be played out, plus their is a real intent to somewhat maintain the status quo in the original company, which makes entering it very difficult, and even harder to be promoted within it.

    Advice to ManagementAdvice

    The only advice I would give is that a more long-term strategy to move the company forward needs to be developed as there are too many knee jerk reactions to predictable events. With no assessments of available resources, there is no knowledge of skillsets to drive a global strategy, and consequently, there are going to be continual rounds of cost cutting.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great access to new technologies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Interface Engineer in Chicago, IL (US)
    Former Employee - User Interface Engineer in Chicago, IL (US)

    I worked at CSG International full-time (more than an year)

    Pros

    Great place to grow and to learn new technologies. Able to get your hands on many different devices. Easy going work environment with hardly any overtime. Allowed to start our own tech book club to enhance our skills.

    Cons

    The work/life balance needs to be better only 2 weeks of vacation even if you've been in the field for 10 years. Communication between the Core team and other teams is difficult. At times there is too much work to refactor existing code for new features.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good place to work if you like to gain end to end billing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Development Consultant in Bangalore (India)
    Current Employee - Senior Development Consultant in Bangalore (India)

    I have been working at CSG International full-time (more than an year)

    Pros

    Good exposure to end-end telecom billing.
    Nice salary structure.
    Good working environment.
    Good incentives

    Cons

    Lesser onsite.
    Onsite locations are not good. Most of the places were not safe to travel.
    Not much process driven.
    Personal growth is not good promotion wise.

    Advice to ManagementAdvice

    Try to make company more process driven. Better to adapt CMMI lever certification which will help to align current software development process to concrete and more mature processes.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company with great people, limited growth, not an exciting environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time (more than 5 years)

    Pros

    Great work-life balance for those with kids/family, competitive compensation, good people throughout the company

    Cons

    Limited advancement opportunities, poor training for employees, not an exciting environment or culture

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Poor pay,lack of training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Bangalore (India)
    Former Employee - Senior Software Engineer in Bangalore (India)

    I worked at CSG International full-time (more than 3 years)

    Pros

    Good internal network , ability to give reviews

    Cons

    Poor package , not an equal opportunity employer

    Advice to ManagementAdvice

    Review compensation , review training

    Neutral Outlook
    No opinion of CEO
  9.  

    Financial analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International (more than an year)

    Pros

    I dream big, i means i have to work

    Cons

    We all know the life is not easy at all

    Advice to ManagementAdvice

    I am a hard worker, and i have the desired to be successful

  10.  

    Senior Process Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Process Improvements in Bangalore (India)
    Current Employee - Lead Process Improvements in Bangalore (India)

    I have been working at CSG International full-time (more than 8 years)

    Pros

    Good work environment
    Good work / life balance

    Cons

    Not really
    Focus on internal promotions first before taking people from outside

    Advice to ManagementAdvice

    More transparency
    More employee friendly approach
    Focus on internal promotions first before taking people from outside

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International

    Pros

    good place to work.
    benefit great .
    able to travel.
    work with great people.

    Cons

    need to work on more into work life balance.
    need more social time with internal employee
    need to work more on employee career path , e.g relocate employee to work in the UK or Australia.

    Advice to ManagementAdvice

    promote good employee to work at another country .

    Recommends
    Positive Outlook
    Approves of CEO

Work at CSG International? Share Your Experiences

CSG International

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.