CSG International

www.csgi.com
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Employee Reviews

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  1. 2 people found this helpful  

    All about layoffs

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International

    Pros

    Relaxed environment. Pretty good pay.

    Cons

    every year the first week of December they do mass layoffs

  2. 2 people found this helpful  

    Good company with great people, but quick to reduce headcount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Englewood, CO (US)
    Former Employee - Anonymous Employee in Englewood, CO (US)

    I worked at CSG International full-time (more than 8 years)

    Pros

    CSG is a mid-sized company with a smaller-company feel. The people are dedicated and hardworking, and generally friendly. During my time with CSG I was able to take on a variety of assignments and roles, most of which were fulfilling and interesting. The benefits are very good - the longer you're there, the more vacation time you get, and the more they contribute to your 401k. The health plan is a bit pricey, but fairly standard. There is definite forward momentum in the technology side of things, as they continually endeavor to improve and adopt new technological standards and disciplines.

    Cons

    Heaven help you if it looks like they'll miss their numbers for the year, because out comes the layoff axe if they do. Try as they might, they can't seem to diversify much from their core business of relying on the cable/satellite giants for the majority of their revenue. Translation: as goes business for the cable companies, so goes business for CSG. Constant competition from Amdocs and the like make for a spartan company mindset. Stock price never goes anywhere.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great access to new technologies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Interface Engineer in Chicago, IL (US)
    Former Employee - User Interface Engineer in Chicago, IL (US)

    I worked at CSG International full-time (more than a year)

    Pros

    Great place to grow and to learn new technologies. Able to get your hands on many different devices. Easy going work environment with hardly any overtime. Allowed to start our own tech book club to enhance our skills.

    Cons

    The work/life balance needs to be better only 2 weeks of vacation even if you've been in the field for 10 years. Communication between the Core team and other teams is difficult. At times there is too much work to refactor existing code for new features.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good place to work if you like to gain end to end billing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Development Consultant in Bangalore (India)
    Current Employee - Senior Development Consultant in Bangalore (India)

    I have been working at CSG International full-time (more than a year)

    Pros

    Good exposure to end-end telecom billing.
    Nice salary structure.
    Good working environment.
    Good incentives

    Cons

    Lesser onsite.
    Onsite locations are not good. Most of the places were not safe to travel.
    Not much process driven.
    Personal growth is not good promotion wise.

    Advice to ManagementAdvice

    Try to make company more process driven. Better to adapt CMMI lever certification which will help to align current software development process to concrete and more mature processes.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Development Consult in Bangalore (India)
    Current Employee - Senior Development Consult in Bangalore (India)

    I have been working at CSG International full-time (more than 3 years)

    Pros

    1) Work life balance
    2) Flexible timing
    3) No weekend work

    Cons

    1) No fast career growth
    2) No onsite

    Advice to ManagementAdvice

    Prefer internal candidate for promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    good but lack of challenges and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant II
    Current Employee - Consultant II

    I have been working at CSG International full-time (more than 5 years)

    Pros

    flexible timing
    allow home work for most areas
    decent benefits

    Cons

    lack of career plan
    lack of a transparent promotion policy
    lack of new challenges
    lack of communication from managers
    unexperienced managers at times

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellent work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time

    Pros

    Its one of the companies, where you dont have the pressure of being on time for work.
    Its a relaxed place where you are free to work from home whenever you want. Excellent work-life balance.. no extra/ overtime. Really enthusiatic people to work around with. Especially the chicago office is full of young and energetic professionals.

    Cons

    They pay compensation is average, or may be lower than other companies

  9.  

    Good company with great people, limited growth, not an exciting environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time (more than 5 years)

    Pros

    Great work-life balance for those with kids/family, competitive compensation, good people throughout the company

    Cons

    Limited advancement opportunities, poor training for employees, not an exciting environment or culture

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Poor pay,lack of training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Bangalore (India)
    Former Employee - Senior Software Engineer in Bangalore (India)

    I worked at CSG International full-time (more than 3 years)

    Pros

    Good internal network , ability to give reviews

    Cons

    Poor package , not an equal opportunity employer

    Advice to ManagementAdvice

    Review compensation , review training

    Neutral Outlook
    No opinion of CEO
  11.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International

    Pros

    Decent management team and friendly atmosphere

    Cons

    mainframe BSS solution - a little dated

    Recommends
    Neutral Outlook
    Approves of CEO

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