CSG Systems International

  www.csgi.com
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CSG Systems International Reviews

Updated 9 August 2014
Updated 9 August 2014
50 Reviews

3.3
50 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG Systems International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
29 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Development Engineer  in  Omaha, NE (US)
    Former Employee - Senior Software Development Engineer in Omaha, NE (US)

    Pros

    Very good source control and build management.
    Most people are great to work with.
    Usually up to date with latest software.
    Causal dress code.
    Flexible hours accommodate people whose children have early morning school activities.

    Thanks to some good management choices, software development practices visibly improved over what they used to be in 2008.

    Cons

    Frequent layoffs in the past 5 years.
    Several multi-million dollar project failures.

    Advice to ManagementAdvice

    I watched members of another development team quit one after another after another due to one specific toxic individual. How did management allow this to happen?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Should have stayed put..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits and ok pay for area.

    Cons

    If your not part of the 'in' crowd, then your labeled and pushed out. Promoting is not easy unless you want hard hours. HR will not get back to you after your leave the company, even after multiple calls and emails.

    Advice to ManagementAdvice

    You should take stock in your employees and not see them as a cash cow.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    CSG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Some of the people are wonderful but it depends on what department you work in.
    Easy commute.
    OK Pay.

    Cons

    Old boys club feel. They allow lazy people to stay on. No ambition to move in to the future. Pretty outdated technically considering they are a software company. Lots of management act inappropriately. Tons of favoritism by management.

    Advice to ManagementAdvice

    Clear out and start over.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Good times and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Designer  in  Englewood, CO (US)
    Former Employee - Lead Software Designer in Englewood, CO (US)

    Pros

    Good people. Lots of great technology. Still have a mainframe.

    Cons

    If you don't keep moving up, they will move on without you.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Forward thinking company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Instructional Designer  in  Centennial, CO (US)
    Current Employee - Senior Instructional Designer in Centennial, CO (US)

    Pros

    CSG assembled a very strong team to assist with providing the training for an Oracle 12.1 upgrade. Good project management and good people to work with.

    Cons

    The project was daunting and the task to train over 8500 employees on all of the new processes was difficult. Most of the SME's involved were very pro-active but several were difficult to work with.

    Advice to ManagementAdvice

    Convince the SME's to be more available to the training team.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Software Quality Assurance Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Quality Assurance Engineer  in  Denver, CO (US)
    Former Employee - Software Quality Assurance Engineer in Denver, CO (US)

    Pros

    Great staff, challenging projects and management respects and values their IT departments.

    Cons

    Senior Management doesn't always promote from within. A bit bureaucratic. Advancement is slow.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Very Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Friendly Environment to work.. Balance work culture,, Gaining good Respect for what we worked for..

    Cons

    Couldn't find any cons about the company..

    Recommends
    Positive Outlook
  9.  

    Good place to work, but there are drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Developer  in  Bloomfield, NJ (US)
    Former Employee - Lead Developer in Bloomfield, NJ (US)

    Pros

    Stable work environment. Overall, decent compensation/benefits. Good work gets recognized and rewarded.

    Cons

    Dysfunctional internally.....have trouble believing the company can be competitive in the long term without a major change in management....which did not seem likely while I was employed there. Lots of dead wood , so it's not a good place for a junior IT person to get exposed.

    Advice to ManagementAdvice

    Make people accountable for bad decisions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Did the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Location location location location location

    Cons

    Culture culture culture culture culture

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Growing internationally,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Big, challenging environment, changing fast.

    Cons

    Revenue is coming few customers also consolidation.

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