CVS Caremark Reviews

Updated 28 August 2014
Updated 28 August 2014
3,015 Reviews

2.6
3,015 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CVS Caremark President and CEO Larry J. Merlo
Larry J. Merlo
1,070 Ratings

Review Highlights

Pros
  • Good pay and flexible hours in the beginning until corporate has their say (in 93 reviews)

  • Good benefits for part time employees, flexible schedules around school (in 93 reviews)


Cons
  • Upper management never once gave any indication that they cared about their employees (in 145 reviews)

  • that isn't a bad thing from a customer service standpoint but it can be stressful (in 130 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Monotonous and frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development  in  Belfast, Northern Ireland
    Current Employee - Software Development in Belfast, Northern Ireland

    I have been working at CVS Caremark full-time for more than a year

    Pros

    Location in the center of the city, excellent work/life balance, very relaxed environment.

    Cons

    There is a lack of meaningful work. Any work that there is is monotonous and not at all challenging. It would be an excellent place for an associate looking a slow paced introduction to the industry under no pressure. However more senior members would be wasted. With no meaningful work to prove yourself technically, more emphasis is put on being seen.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    Massive workload with fair compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Woonsocket, RI (US)
    Current Employee - Senior Manager in Woonsocket, RI (US)

    I have been working at CVS Caremark full-time for more than 10 years

    Pros

    Personally challenging, impact to healthcare and day-to-day experiences of patients/customers lives.

    Cons

    Bureaucratic, slow decision-making, culture mired in old ways despite advertising to the contrary. front-line workers and managers have dwindling resources

    Advice to ManagementAdvice

    Invest back into the frontline, customer-facing folks. Evaluate long-time executives, directors and managers who don't walk the talk. Prioritize the customer first, employee second and Wall Street last - you've got it backwards today.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant  in  Washington, DC (US)
    Current Employee - Executive Assistant in Washington, DC (US)

    I have been working at CVS Caremark full-time for more than a year

    Pros

    They're great! I love working here!

    Cons

    None; they've been great so far!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 6 people found this helpful  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Brandon, FL (US)
    Current Employee - Store Manager in Brandon, FL (US)

    I have been working at CVS Caremark full-time for more than 8 years

    Pros

    The pay is good and the 401k is also good. Bonus can be good and insurance is OK.

    Cons

    No payroll to support stores. Many store are often staffed with only one cashier and a manager - when the cashier goes on lunch it's only the manager on duty.

    Advice to ManagementAdvice

    Put the needed payroll in the stores to support customer service - sales and workload.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Its fun and new everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Caremark full-time

    Pros

    Customers are great and aren't that difficult

    Cons

    bathrooms are a disaster and not cleaned well

    Advice to ManagementAdvice

    Need more staff to balance between long lines

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Clerk  in  Largo, FL (US)
    Former Employee - Front Clerk in Largo, FL (US)

    I worked at CVS Caremark part-time for less than a year

    Pros

    Flexible with your schedule, benefits for part time employees, and easy to move up in the company.

    Cons

    the company really looks down on call-outs, even for an emergency.

    Recommends
    No opinion of CEO
  8.  

    Great experience, taught me more than just being a shift manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor B  in  Newport News, VA (US)
    Former Employee - Shift Supervisor B in Newport News, VA (US)

    I worked at CVS Caremark full-time for more than a year

    Pros

    Benefits are great, hours are great, my store manager was always teaching us something new to learn.

    Cons

    Can only take time off on non blackout dates.

    Advice to ManagementAdvice

    If the schedule could be done a month in advance would be convenient to be able to plan out our lives.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very nice people - best experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Woonsocket, RI (US)
    Former Employee - Consultant in Woonsocket, RI (US)

    I worked at CVS Caremark full-time for more than a year

    Pros

    Hours, challenging and rewarding work, benefits, great people to work with, work hard & play hard

    Cons

    Didn't spot anything negative so far

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It was just a job. Some growth opportunities .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Caremark

    Pros

    Flexible hours, they worked around my class schedule really well.

    Cons

    Customer base was poor and unruly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    CVS Pharmacy Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Intern
    Current Employee - Pharmacy Intern

    I have been working at CVS Caremark as an intern for more than a year

    Pros

    - Great experience working in the retail world
    - One of the highest intern pay rates of the retail companies in MS. ($15/hr for last year of school)
    - Easy to use pharmacy system interface
    - Allowed to complete work training modules during work hours
    - Paid training
    - 30% off CVS brand items
    - 20% off other purchases not on sale
    - Flexible schedules for students

    Cons

    - Multiple online training modules to be completed yearly
    - Highly focused on statistics and sales goals (conference calls for stores that do not meet desired percentages despite overall high customer satisfaction)
    - Reduced weekly tech hours (the same amount of work expected with less people working at one time)
    - Company appears to be more concerned with making money (employees at my store told no one can get overtime)

    Advice to ManagementAdvice

    Reducing hours without a reduction in workload does not allow employees time to meet customer needs.

    Recommends
    Neutral Outlook
    No opinion of CEO

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