CVS Health Reviews

Updated 24 October 2014
Updated 24 October 2014
3,216 Reviews
2.6
3,216 Reviews
Rating Trends

Recommend to a friend
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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,186 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 41 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 105 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 62 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 162 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Can't Keep Experienced Hires

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Belfast, Northern Ireland
    Current Employee - Senior Software Developer in Belfast, Northern Ireland

    I have been working at CVS Health full-time (less than an year)

    Pros

    Lots of decent people work there, local management are trying to create communities that cut across team silos (i.e. automated testing, mobile development, etc). Plenty of evenings out, if only to say goodbye to everyone leaving the company. Can have 1-2 trips to the US each year.

    Cons

    Poor local management (but gradually improving), with very leadership being displayed. Teams are either crazy busy with impossible deadlines or have absolutely nothing to do. Experienced people are leaving quickly (often within 6-12 months), forcing people with inadequate experience to try and act up. Not a happy place to work.

    Advice to ManagementAdvice

    Get a grip.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Serious lack or meaningful work and bad management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Software Developer in Belfast, Northern Ireland
    Former Employee - Associate Software Developer in Belfast, Northern Ireland

    I worked at CVS Health full-time (less than an year)

    Pros

    Good benefits. Keen on new technologies. Incredibly relaxed. City center location. Friendly employees.

    Cons

    Terrible initiation process especially for graduates. Projects come and go which are either legacy or short lived. The hardware provided is barely fit for duty. Management do not listen to anyone outside the management team. Falsely advertised jobs etc java developers brought in for JavaScript. Very little work to do, developers idle for months. Lack of expected processes such as code reviewing or CI. Developing an extremely negative reputation in the area due to the low retention rate. More emphasis on being seen and heard than performing the duties of your role to an acceptable level.

    Advice to ManagementAdvice

    Listen to the employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Monotonous and frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development in Belfast, Northern Ireland
    Current Employee - Software Development in Belfast, Northern Ireland

    I have been working at CVS Health full-time (more than an year)

    Pros

    Location in the center of the city, excellent work/life balance, very relaxed environment.

    Cons

    There is a lack of meaningful work. Any work that there is is monotonous and not at all challenging. It would be an excellent place for an associate looking a slow paced introduction to the industry under no pressure. However more senior members would be wasted. With no meaningful work to prove yourself technically, more emphasis is put on being seen.

    Doesn't Recommend
    No opinion of CEO
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  5. 2 people found this helpful  

    Store Manager in resignation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CVS Store Manager in Saint Petersburg, FL (US)
    Current Employee - CVS Store Manager in Saint Petersburg, FL (US)

    I have been working at CVS Health full-time (more than an year)

    Pros

    Stability and Generally it is not as hard as complexed as other retail operations. You are Store Manager but you are mainly in charge of Grocery and HBC which is 20% business and you act as support and secretary with the stuff they need.

    Cons

    You are manager on paper unless you are in 24 hour store with bigger payroll. If you are not you will likely have one cashier and yourself in the building plus RX stuff. Which means you will have to do everything by yourself, including planograms, cleaning, facing up, dealing with all kind of issues, taking out trash, banking, deposits and all financials, build displays and so on. There is very little delegation.
    If you are not of RX background, Store Manager is probably as far that you can go up.

    Advice to ManagementAdvice

    Put more hours in the store, especially that you are making a lot of money.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Fast paced job, with lots of tasks to accomplish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Good work environment, very flexible with scheduling, good training program.

    Cons

    Lots of paper work that get in your way of being able to spend quality time on the sales floor. You work with very small teams for your shift, usually just you and a cashier.

  7. 1 person found this helpful  

    Not bad only if you can handle it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist
    Former Employee - Pharmacist

    I worked at CVS Health full-time (more than 3 years)

    Pros

    Reasonable pay and benefit, big company

    Cons

    Numbers driven guilt culture very defeating

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Working for CVS pharmacy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at CVS Health full-time (more than 10 years)

    Pros

    CVS is really great for the community. They always have the best interest of people in mind. They always attempt to raise funds for many great charities like ALS

    Cons

    CVS recently discontinued selling tobacco products which actually is one of their pros, but they continue to sell alcohol products claiming that there are health benefits. To a certain point I agree that there are some benefits to drinking red wine for example, but I think there more harmful effects of alcoholic beverages than good. There employee expectations are way too high. They expect one person to do the same amount of work as two or three people in other places where I have worked. Employees are In such a hurry to get things done that quality work has gone down the drain. Customer service is also hurt by the lack of help.

    Advice to ManagementAdvice

    Increase the available hours for employee hours in the store. This will increase production and more employees on the sales floor will improve customer service. Happy customers will increase sales.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    I have learned a lot of useful skills but it is very fustrating and under staffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    Flexible schedule, employee discount

    Cons

    Stressful and never really trained properly

    Advice to ManagementAdvice

    We are not all capable of doing it all. No more pcq calls and better communication among employees.

  10. 1 person found this helpful  

    cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    its a good start up job

    Cons

    need to hire more people to a shift

    Recommends
  11.  

    CVS Caremark is amazing companies that treats its employees as human beings, not as tools.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Tarrytown, NY (US)
    Current Employee - Pharmacy Technician in Tarrytown, NY (US)

    I have been working at CVS Health part-time (more than an year)

    Pros

    People in charge are always making sure that their employees are taken care, because they believe that happy employees, happy customers and happy customers mean more money for all of us.

    Cons

    Dealing with health insurances for customers. They never want to pay for expensive medicine, no matter of the customers are really sick.

    Advice to ManagementAdvice

    Management is the best at CVS. They know what they are doing and love taking care of their employees.

    Recommends
    Positive Outlook
    Approves of CEO

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