CVS Health

www.cvshealth.com
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CVS Health Reviews

Updated 4 March 2015
Updated 4 March 2015
3,842 Reviews
2.6
3,842 Reviews
Rating Trends

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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,423 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 42 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 107 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 67 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 172 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Can't Keep Experienced Hires

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Belfast, Northern Ireland
    Current Employee - Senior Software Developer in Belfast, Northern Ireland

    I have been working at CVS Health full-time (less than a year)

    Pros

    Lots of decent people work there, local management are trying to create communities that cut across team silos (i.e. automated testing, mobile development, etc). Plenty of evenings out, if only to say goodbye to everyone leaving the company. Can have 1-2 trips to the US each year.

    Cons

    Poor local management (but gradually improving), with very leadership being displayed. Teams are either crazy busy with impossible deadlines or have absolutely nothing to do. Experienced people are leaving quickly (often within 6-12 months), forcing people with inadequate experience to try and act up. Not a happy place to work.

    Advice to ManagementAdvice

    Get a grip.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Serious lack or meaningful work and bad management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Software Developer in Belfast, Northern Ireland
    Former Employee - Associate Software Developer in Belfast, Northern Ireland

    I worked at CVS Health full-time (less than a year)

    Pros

    Good benefits. Keen on new technologies. Incredibly relaxed. City center location. Friendly employees.

    Cons

    Terrible initiation process especially for graduates. Projects come and go which are either legacy or short lived. The hardware provided is barely fit for duty. Management do not listen to anyone outside the management team. Falsely advertised jobs etc java developers brought in for JavaScript. Very little work to do, developers idle for months. Lack of expected processes such as code reviewing or CI. Developing an extremely negative reputation in the area due to the low retention rate. More emphasis on being seen and heard than performing the duties of your role to an acceptable level.

    Advice to ManagementAdvice

    Listen to the employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Monotonous and frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development in Belfast, Northern Ireland
    Current Employee - Software Development in Belfast, Northern Ireland

    I have been working at CVS Health full-time (more than a year)

    Pros

    Location in the center of the city, excellent work/life balance, very relaxed environment.

    Cons

    There is a lack of meaningful work. Any work that there is is monotonous and not at all challenging. It would be an excellent place for an associate looking a slow paced introduction to the industry under no pressure. However more senior members would be wasted. With no meaningful work to prove yourself technically, more emphasis is put on being seen.

    Doesn't Recommend
    No opinion of CEO
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  5. 48 people found this helpful  

    15 year manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Orlando, FL (US)
    Former Employee - Store Manager in Orlando, FL (US)

    I worked at CVS Health

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to ManagementAdvice

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    Nice people to work with.
    Job wasn't too difficult.
    I thought the pay was fair.

    Cons

    I don't think they gave enough training before leaving you alone as a shift manager.

  7. 2 people found this helpful  

    pharm tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in New York, NY (US)
    Current Employee - Pharmacy Technician in New York, NY (US)

    I have been working at CVS Health part-time (more than 3 years)

    Pros

    employee discount, will pay for PTCB, great for learning and while in college

    Cons

    can have demanding hours, rude customers, things constantly changing, no room for growth, low pay

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Pharmacy Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    The employees were very nice, I always got along with them.

    Cons

    For all the work we did, the pay should be better

    Advice to ManagementAdvice

    need way more tech, so many customers

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    Retail is not for everyone, but if you have great people skills and enjoy customer service this is a job for you. Most managers are willing to help you advance on within the company if you so wish, and even if you don't they seem to care about their employees.

    Cons

    With any retail job the hours can be long, and there are definitely days where customers can be very tough. Only other bad thing I can think of is that if you are in a low volume store, meaning not many sales are happening, you can find yourself stuck with a lot of busy work jobs.

    Advice to ManagementAdvice

    Be kind to your employees and remember that they have lives as well. No body wants to work every Saturday and Sunday for weeks in a row, especially if they have families.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It was quite an experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Pharmacy Technician in Montgomery, AL (US)
    Former Employee - Registered Pharmacy Technician in Montgomery, AL (US)

    I worked at CVS Health

    Pros

    I loved the actual work itself. I dealt with some of the most wonderful customers. The work environment really varied between the stores. Some had a better morale, and thankfully my home store was one of the happier places.

    Cons

    Sometimes it felt like Corporate was only worried about themselves. Some other the stores I filled in at seemed to have lower morale than others. Some of the employees (and managers) did not have the people skills that are really essential to being a productive CVS employee.

    Advice to ManagementAdvice

    Please take the time to really listen to your employees. Sometimes there are genuine concerns.

    Recommends
    Neutral Outlook

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