Cablevision Systems

  www.cablevision.com
  www.cablevision.com
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Cablevision Systems Reviews

Updated 20 September 2014
Updated 20 September 2014
302 Reviews
3.3
302 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cablevision Systems President, CEO, and Director; Chairman, Madison Square Garden; and Governor, New York Knicks James L. Dolan
James L. Dolan
176 Ratings

Review Highlights

Pros
  • Free TV, Internet and phone services (in 25 reviews)

  • Great Benefits, If you earn less than 50K your health insurance is Free (in 55 reviews)


Cons
  • The reps at my call center are what I would consider as a consumer, to be pretty professional (in 18 reviews)

  • A lot of customer service calls and mid level managers are very negative (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Oracle DBA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Database Administrator  in  Bethpage, NY (US)
    Former Employee - Senior Database Administrator in Bethpage, NY (US)

    I worked at Cablevision Systems as a contractor for more than a year

    Pros

    Great environment, Accommodating workers. Nice pay

    Cons

    Not a lot of work in this particular field.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Direct Sales Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales Supervisor  in  Newark, NJ (US)
    Former Employee - Direct Sales Supervisor in Newark, NJ (US)

    I worked at Cablevision Systems full-time for more than 5 years

    Pros

    Great pay, compared to most Telecommunications companies, great leadership, one of the best companies ever worked for. .

    Cons

    NOTHINGS, that's worth mentioning. I wish Cablevision were located in the state i currently live in.
    To some people The "C" in Cablevision stands for change, and they may not be able to handle the changes evolving within the company, but with this industry constantly advancing you have to learn to adapt and overcome quickly.

    Advice to ManagementAdvice

    None, stay strong Mr Dolan, I think your doing a fantastic job, given all the circumstances...

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Nothing but awful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative  in  Shelton, CT (US)
    Former Employee - Technical Support Representative in Shelton, CT (US)

    I worked at Cablevision Systems full-time for less than a year

    Pros

    There are no good reasons at all. Good pay and free food once in a blue moon.

    Cons

    Supervisors don't have your back. Either they were wrong or mistaken, they don't admit to their faults. Instead, they blame it on you. They would do anything but taking responsibility when it comes to things that make them look stupid in front of the big shots. They micromanage you like wouldn't even believe. One-on-one meetings are completely useless because no matter how much you try, you are not acknowledged. Your supervisor will pick through every single thing that you did right or wrong. Even if it was something that she/he told you to do or say, you're still wrong, it's still not good enough. You are nothing but a number. If you get a written warning on something, that's it. They're on you. Not to help you improve but to find what else did you do wrong. You'll notice a bunch of suck ups and you'll know why. The money may be good but it's not worth the aggravation and bring put down all the time. Hours are not flexible. Based on a bid. They determine this by your numbers. Punctuality is a must. One minute late gets you a warning. No matter where your cubical is, it's either too hot or too cold. Bringing a jacket in during hot summer months is a must. You would see some of the managers there and think, how the heck that they're running this place the way that they are.

    Advice to ManagementAdvice

    Why bother? They don't listen.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Sound and solid company with a great track record of success and driving positive revenue growth and results.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  New York, NY (US)
    Current Employee - Director in New York, NY (US)

    I have been working at Cablevision Systems full-time for more than 3 years

    Pros

    good leadership, stability in the business and the business plans

    Cons

    limited growth opportunities and needs to increase technology advancement and adoption

    Advice to ManagementAdvice

    push harder toward preparation for future growth and technology/product enhancement

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good company to work for but requires some patience with the constant changes the company implements.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advance Field Service Tech  in  Oakland, NJ (US)
    Current Employee - Advance Field Service Tech in Oakland, NJ (US)

    I have been working at Cablevision Systems full-time for more than 5 years

    Pros

    Free cable, good benefits, freedom, room to grow, fair supervisors/management

    Cons

    Too many changes, unreasonable work load at times, working in all weather conditions, irate customers.

    Advice to ManagementAdvice

    Protocol for on-call techs should go back to how it used to be, emergencies and business calls only.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Ok

    • Career Opportunities
    Former Employee - Customer Service Representative  in  Newark, NJ (US)
    Former Employee - Customer Service Representative in Newark, NJ (US)

    I worked at Cablevision Systems full-time for more than a year

    Pros

    A lot of overtime allowed. They offer voluntary time off throughout the day in case you need to leave for any reason. free cable/internet discount

    Cons

    base salary could be better.

  8.  

    Constant restructuring takes it toll on loyalty and morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bethpage, NY (US)
    Former Employee - Anonymous Employee in Bethpage, NY (US)

    I worked at Cablevision Systems full-time for more than 3 years

    Pros

    Cablevision is highly motivated to advance their product offerings in a highly competitive marketplace. To maintain or increase market share, Cablevision needs to dispense with old-school thinking regarding what they *think* customers want and look at the data they have available to them. Some groups within Cablevision are doing this more effectively than others. Good benefits, decent vacation, some nice perks.

    Cons

    Dysfunctional management and constant restructuring leaves many people in fear for their jobs, resulting in lower productivity and a real morale problem. Those in the ivory towers don't see it (or don't want to acknowledge it). Too many talented people have been let go in the course of trying out half-baked org structures led by people whose only 'talent' seems to be their ability to intimidate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Poor Management

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Service Technician  in  Matamoras, PA (US)
    Former Employee - Senior Service Technician in Matamoras, PA (US)

    I worked at Cablevision Systems full-time for more than 10 years

    Pros

    Work close to home and meet different people

    Cons

    Very political in the service department

    Advice to ManagementAdvice

    Keep valuable employees

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cablevision Systems full-time for more than 5 years

    Pros

    Great place to work most of the time.

    Cons

    Corporate politics drive a lot of decisions.

  11.  

    Your just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician  in  Riverhead, NY (US)
    Current Employee - Field Service Technician in Riverhead, NY (US)

    I have been working at Cablevision Systems full-time for more than 8 years

    Pros

    steady work is the best pro. There is always the option of overtime available to you. Some of the supervising staff are great.

    Cons

    There are to many cons besides the ever changing policy as to what your review is based on. There's always knee jerk reactions from the corporate office. They do a poor job of making sure equipment such as ladders are up to date and safe. Like the title also says you are just a number replacable at anytime. I've seen many of my coworkers get away with pretty rediculous things where others get let go after a long career for a minor incident in there near flawless career. so no matter how long you have been there or how loyal you are you can always have the floor come out from under you.

    Advice to ManagementAdvice

    Appreciate the hard working technicians you have working for you and stop pretending to listen to there needs. Also if you stay without a union it doesn't mean that you can not have someone stand up for an employee in need.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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