Cablevision Systems

  www.cablevision.com
  www.cablevision.com

Cablevision Systems Reviews

Updated 19 November 2014
Updated 19 November 2014
322 Reviews
3.1
322 Reviews
Rating Trends

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Cablevision Systems President, CEO, and Director; Chairman, Madison Square Garden; and Governor, New York Knicks James L. Dolan
James L. Dolan
186 Ratings

Review Highlights

Pros
  • Free cable, internet and phone, including all premium channels is great (in 30 reviews)

  • Great Benefits, If you earn less than 50K your health insurance is Free (in 64 reviews)


Cons
  • The reps at my call center are what I would consider as a consumer, to be pretty professional (in 18 reviews)

  • Depending on your department, there is not much room for growth (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Bronx, NY (US)
    Former Employee - Inside Sales Representative in Bronx, NY (US)

    I worked at Cablevision Systems full-time (more than an year)

    Pros

    pay is great,if you're ambitious you can make a decent living.hours are average and the people who work there are great.

    Cons

    you are a NUMBER, no matter how close you may be with anybody, if you do not meet the constantly changing expectations you will be out the door.coaching and development is minimal unless you're a top performer.,

    Advice to ManagementAdvice

    invest in the staff you have now and turnover rate will drop, you spend more on training than you would if you took the time to pull those in need and develop their skills.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Company is great, but Direct Sales Upper Management is horrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales Supervisor
    Former Employee - Direct Sales Supervisor

    I worked at Cablevision Systems full-time (more than 5 years)

    Pros

    $$$$. Commissions and benefits are great!

    Cons

    Management is horrible! Don't buy in to the company mentality because middle-upper management are only looking out for themselves.

    Advice to ManagementAdvice

    Get rid of the dinosaur mentality! Be open to new creative ideas...

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    I have been working at Cablevision Systems

    Pros

    Good pay. Good benefits. You work with many very hard working and talented employees.

    Cons

    Stressful place to work. Executive Managment pushes the employees to the max. While this results in a lot of good work it also can result in burnout and leave/ in which case you will probably get laid off even if you had a really good run before you ran into getting overwhelmed.

    Advice to ManagementAdvice

    Consider people's lives. Encourage people to take lunch and take vacation time and not just as lip service. The company should actively avoid and care about employee burnout - and try to be proactive in improving the employee experience. Yes - the pay is good, but that doesn't give license to expect employees to endure constant overload and a sustained comitenenr that has little forgiveness for an employee who might be tempararily having a difficult time / likely as a result to work at stress. Either way / those still with the company consider themselves lucky to be employed - but very powerless against a constant trend that expects more and more.

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  5.  

    Field Service Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Hamilton, NJ (US)
    Current Employee - Field Service Technician in Hamilton, NJ (US)

    I have been working at Cablevision Systems full-time (less than an year)

    Pros

    Good hours. Great supervisors. Decent pay with great benefits (Free health and dental insurance under $50,000/year, cost is very low beyond that). Very easy to get promoted and plenty of opportunity within the company.

    Cons

    Company shoots itself in the foot when it comes to policy changes, Customers can be difficult to work with. Technology used in field isn't as efficient as it can be. Safety policies seem to cover the company legally rather than promote a safe working environment.

    Advice to ManagementAdvice

    I would say the best thing they could do is to focus on the technology (iPads, field service software, Radio Frequency meters) that techs use day in and day out. Many hours are wasted jumping through hoops and trying to get the software used to fill out work orders and referrals to work. A lot of the departments that do certain jobs can be condensed into just field service, which would promote efficiency and more work accomplished. Also, many different tests that we have to run are time consuming and take away from our productivity, as well as interfere with the customers' day or evening. There are more efficient tools for us to work with that would make our jobs easier, which would make customers happier. Consolidating tasks that are done by other departments and giving the techs the ability to accomplish these tasks would pay dividends in efficiency and productivity, which would make for a happier work force as well as a happier customer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    KinderVision High

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY (US)
    Current Employee - Manager in New York, NY (US)

    I have been working at Cablevision Systems full-time (more than 8 years)

    Pros

    Good company, great benefits, pay structure is average, holiday bonus, investment opportunities, and parties are great motivators. Internal opportunities are great, (if not intercepted). The core-foundation of the company is very good.

    Cons

    High-School like behaviors amongst supervisors/managers and above (some). Bullying - type of environment, gossipy, sabotage and misery is infectious and evident throughout some departments.

    Advice to ManagementAdvice

    Good or Bad, Karma has everyone’s address.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Inside Sales Representative...not an easy job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Jericho, NY (US)
    Former Employee - Inside Sales Representative in Jericho, NY (US)

    I worked at Cablevision Systems full-time (less than an year)

    Pros

    If you can withstand the tremendous pressure they put on you, you can make a good amount of money to be made. great benefits and perks. Free cable, internet and phone, including all premium channels is great. They reward top performers.

    Cons

    Very Micro-Managed. Everything you do is watched like big brother over your shoulders, with constant pressure to do better. I have seen people go to the hospital for the amount of pressure they put on you in sales position. but if you can withstand the pressure and move up to management position, you can have a great career.

    Advice to ManagementAdvice

    Become more employee friendly. stop the micro-management and the tremendous amount of pressure you put on people. A friendly work environment will produce much better results and employees who last longer and not burnout in 6 months.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Step up to the challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cablevision Systems full-time

    Pros

    If you work hard you will be rewarded

    Cons

    Must walk the walk of the new leadership or else you find yourself on the other side of the door

    Recommends
    Approves of CEO
  9.  

    Quality employee centric company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Residential Account Executive in Piscataway, NJ (US)
    Current Employee - Residential Account Executive in Piscataway, NJ (US)

    I have been working at Cablevision Systems full-time (more than 5 years)

    Pros

    Generous time off. Benefit package.

    Cons

    Toughest sales job imaginable. Hours are to late into evening.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Highest paid in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Residential Account Executive in Bronx, NY (US)
    Former Employee - Residential Account Executive in Bronx, NY (US)

    I worked at Cablevision Systems full-time (more than an year)

    Pros

    Excellent training. Good teamwork. Lots of company provided leads. Free cable/internet/phone.

    Cons

    There is a lot of micromanagement and possible favoritism for territory

    Advice to ManagementAdvice

    Stop with the daily office meetings. Turn virtual and micromanage only those who need micromanagement

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    The work is enjoyable and rewarding. The culture of Management is going through changes.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems (more than 3 years)

    Pros

    Team members that work well together, support each other, and make each day a learning experience by sharing knowledge.

    Cons

    Management is going through some changes in how they work with teams.

    Advice to ManagementAdvice

    Listen to what people have to say, regardless of what position they hold - it could be useful/helpful.

    Recommends
    Neutral Outlook
    No opinion of CEO

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