Capco

  www.capco.com
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Capco Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

3.0 161 reviews

69% Approve of the CEO

Capco CEO Rob Heyvaert

Rob Heyvaert

(108 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • Good knowledgeable colleagues to work with from whom one can learn a lot(in 6 reviews)

  • Easy access to senior people who you can learn a lot from(in 5 reviews)


Cons
  • Doesn't have the infrastructure of a big consulting firm (which is also a plus)(in 8 reviews)

  • Corporate direction changed drastically in 2013 with their first "changesourcing" branded staff augmentation project(in 8 reviews)

161 Employee Reviews
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    Great vibe, disruptive thinking, but too focused on CapMarkets

    Consultant (Former Employee) London, England

    Pros- Great, young, smart workforce
    - Disruptive thinking and creativity very present
    - Some good leaders you can learn from
    - Good reward if you work hard, annual xmas present and massive parties

    Cons- Too focused on Capital Markets which makes it difficult for people with Retail Banking/ Digital Channel skill sets to succeed
    - Brand themselves as 'Capco Family', but don't really offer career development, recognised external business accreditation nor consistent coaching and people development
    - Bench Management is awful and very tidious - it's like going back to school. They should rather focus on helping people on the bench to find a role that suits their skill sets

    Advice to Senior Management- Leadership overall is very poor and not consistent across the various practices
    - People and Family and Inclusive culture is communicated all the time, but in reality it doesn't exist as it's a very 'clique-y' environment where few people say 'Hi' in the morning if they meet on the corridor or happen to sit next to each other in the office
    - There is a clear mis-match between skills Capco is buying externally and projects they can offer once these people with specific skills have joined - this leads to a great amount of dissatisfaction and attrition

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

    9 people found this helpful  

    The marmite of consultancies....but with zero nutritional benefits and well past its sell by date.

    Principal Consultant (Former Employee) London, England

    Pros- Office: nice new office in Shoreditch.

    - A handful of people: a very few small number of fantastic people but reducing by the day.

    Cons- Cliquey: as previously mentioned, Capco is the extremely cliquey. There is a core group who dictate exactly what happens in the organisation. If you are not part of this core group or don't blindly follow them then you will be at the bottom of the pile for everything from promotions to what work you and even pay.

    - Recruitment: with big growth targets to fill, the recruitment team and those doing interviews will say anything to get people through the door. This leads to great people leaving successful positions elsewhere based on false promises.

    - Training: is non-existent. The predominant attitude is to get the most out of the skills that people already have with no consideration for how to develop people into better, more rounded consultants.

    - Leadership and Strategy: nice people but not leaders and no strategy. The new UK CEO is a step in the right direction however despite being 6 months into the role there is still no sign of a strategy with each of the partners having a very different view of where the business is going and no communication downwards.

    - Culture: Capco translation: "throw a party every 6 months". This is the approach that has been taken to date. Looking at other reviews and from talking within the firm before I left, the more junior members of the team love this approach (just left University and offered big parties with free booze) and hence have, when asked to by management, written very positive reviews. For those who have been around the block a little more, it is clear that the culture is more akin to that of a cult, with the aforementioned clique at the centre and gifts and parties used to keep people happy, no challenges to the status quo accepted and any mention that things aren't "awesome" squashed. Bullying is rife, including by the partners themselves, and even though this has been flagged to the Human Capital team, they do not act.

    - Quality of Work: 90% bodyshopping, 10% quality work. The latter is only available to a select few irrespective of ability and as such, the amount of quality work is decreasing due to poor performance. There are some very talented people at Capco, but most are in the wrong roles and/or walking out of the door.

    - All Talk, No Action: mentioned a few times in other reviews but really important. Capco is exceptional at using buzzwords, "innovation" being the most common however there is no follow up. The innovation team, now called BoldRocket, lead the charge here however despite all the talk and huge amount of money spent, nothing has been achieved and again, it is a closed shop with people who have no real experience. The same can been seen of the culture (saying you have a great culture is not the same thing as actually having one) and strategy.

    Advice to Senior ManagementStop and think. Capco has grow significantly and this is a big achievement however there are some huge issues that need to be addressed. Read the reviews on Glassdoor, the ones that you haven't asked people to write all show the same themes, that should give you a good start to do the right thing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    7 people found this helpful  

    if you like a body shops, lack of strategy, empty words and want to be part of a sausage factory - then come!

    Director (Former Employee) London, England

    ProsNice offices, focus on FS, better gender mix than other consultancies

    Cons- Pure bodyshop
    - A management dominated by white, locally-minded people who marry each other (yes!) who think the pinacle of consulting is replicating Accenture
    - clique culture
    - empty and grandiose statements ("defining the future of finance") - sounds very "humble" indeed

    Advice to Senior ManagementYou have to change the entire management.

    No, I would not recommend this company to a friend

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    6 people found this helpful  

    awful experience

    Senior Consultant (Former Employee) London, England

    ProsGood offices, free - and very nice - coffee centrally located

    ConsShocking recruitment process, unbelievable lack of experience and knowledge, bullying culture, cliquey, unwilling to learn/listen/change. carelesss with their resources. Staff turnover is around 15%

    Advice to Senior ManagementSlow down, grow organically, recruit honestly, value and nurture the experience you have. Get rid of the bullying Consultancy 101 and replace with a meaningful induction framework. Put new recruits on projects, don't leave them to fester on the bench doing unvalued 'make work' jobs. Genuinely match skills and knowledge to opportunities.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Review 2013

    Anonymous Employee (Former Employee)

    ProsPeople, travel, range of work

    ConsSalary, long hours, promotion opportunities

    • Culture & Values
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    • Approves of CEO

    8 people found this helpful  

    Inconsistent and cliquey

    Consultant (Former Employee) London, England

    ProsSalary and benefits, social culture

    ConsLack of true leadership, lots of personal agendas, you are either a follower or not (if not then no career progression)

    Advice to Senior ManagementLet people be individuals

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    5 people found this helpful  

    Cliquey, poor internal assessment system, bodyshop

    Anonymous Employee (Former Employee)

    ProsSome great people, you can have a lot of fun working there if you're on the right project and most importantly, in the right crowd.

    ConsVery poor roles - lots of people thrown in to basic admin / Excel work with big banks and told to get on with it, no consulting team / role whatsoever. You will likely be doing very mundane, repetitive tasks and be very, very bored.

    Extremely cliquey. Even if you can prove you are consistently working at the next level don't expect a promotion (as they say is possible). Career advice is given based on being in the right crowd and impressing the right people, not on becoming a good consultant and learning more. Time at Capco is seemingly better spent down the pub impressing the right people than it is doing a quality client job.

    Advice to Senior ManagementStop lying to people before they apply to work there - there simply are not good roles at this place

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    4 people found this helpful  

    90% Staffing Agency

    Consultant (Former Employee)

    Pros- The people are generally sociable and fun to be around.
    - Modern Offices.

    ConsMost of the negative reviews here are too emotional but they raise many accurate and fair points. I think Capco would go a long way to reducing this ill-will and negative sentiment among employees (current and former) if it simply prescribed to telling the truth throughout the hiring process. The main issue I see is that management actively plays the company up as a worthy competitor to the big and reputable consulting firms out there but really 90% of what it has to offer is pure staff augmentation/body shopping/changesourcing - whatever you want to call it. That's not to say these projects don't exist at other firms; it's just that they have the appropriate scale required for their employees that signed up as CONSULTANTS to be staffed on CONSULTING projects, and their MANAGED SERVICES folks to work on the steady cash-flow, temp resourcing engagements.

    Advice to Senior ManagementStop being deceitful to prospective employees and have the integrity to tell them what they're actually signing up for... 90% non-consulting opps

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Exciting and growing company, great place to start your career

    Associate Consultant (Current Employee) London, England

    ProsCapco pride themselves on being different from other larger consultancies. There is a great atmosphere among the staff, many socials and everyone is approachable within the company regardless of level. Roles are meaningful and contain responsibility from the start. Promotions are merit based and occur when the individual is ready, not when they've fulfilled a set amount of time at the company.

    ConsA lot of emphasis on you to drive you own career, help and formal networks exist but the approach won't fit people who prefer a very structured career development plan (no set amount of time for each level). Explosive growth has left some of the company's processes behind.

    Advice to Senior ManagementDon't try and please everyone.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    8 people found this helpful  

    Want a career in Consulting? You certainly won't find it here

    Senior Consultant (Current Employee) London, England

    ProsFree coffee - that is literally it.

    Cons- #Proudcrowd - What a Joke. This is just an excuse for the 'inner circle' clique to openly dictate the direction and culture of the company. Get rid of it, it's incredibly damaging
    - Bad Projects - Capco do not have good projects. Expect to either do BAU roles or Change Sourcing.
    - Terrible talent - I have never met so many incompetent 'consultants' - especially at SC/PC level. There are a lot of people who managed to get promoted to this level, purely through being part of the right 'crowd'

    Advice to Senior Management- Quit - you are destroying the firm in the process of trying to fill your pockets.
    - Stop hiring so quickly, there need's to be more real thought into how you build this organisation
    - Stop chasing big bodyshop projects, the work you are doing is not consulting.

    No, I would not recommend this company to a friend

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