Capita

www.capita.co.uk

Capita Reviews

Updated 27 January 2015
Updated 27 January 2015
229 Reviews
2.5
229 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capita CEO Paul Pindar
Paul Pindar
68 Ratings

Review Highlights

Pros
  • good work/life balance, plenty of activities and Summer/Winter events organised (in 12 reviews)

  • Flexible working and excellent training (in 7 reviews)


Cons
  • No support from senior management when dealing with operational staff (in 13 reviews)

  • Sometimes acts like a new company rather than an established one and career progression is confusing (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very good company to work For SAP and Testing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Pros

    Very good company to work For SAP and Testing.

    Cons

    Not found any as of now

    Advice to ManagementAdvice

    No

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Growing Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Researcher in Newcastle upon Tyne, England
    Current Employee - Researcher in Newcastle upon Tyne, England

    I have been working at Capita full-time (more than 3 years)

    Pros

    Great People to help you through the day
    Good Products, probably the best in the industry which is quite niche
    Easy Life most of the time don't need to stay late ever really

    Cons

    company structure not the best, as sales people make up the leadership team
    KPI's not great
    Development Opportunities limited

    Advice to ManagementAdvice

    change KPI's to reward researchers,

    Doesn't Recommend
    Neutral Outlook
  3.  

    A very forward thinking employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Pros

    a varied job with plenty of opportunities

    Cons

    can sometimes be difficult to know who to get to help you

    Advice to ManagementAdvice

    see cons

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good company to work for and good benefits

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Pros

    Good working culture and friendly people. Interesting projects with major clients.

    Cons

    No multinational and currently not many possibilties to move around

  6. 1 person found this helpful  

    Formidable company where if you have the drive you can make great steps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita

    Pros

    Very driven entrepreneurial company. if you can see an opportunity and convince others around you of it, you are likely to be supported. Very well run business.

    Cons

    Quite a fragmented business still, with a poor public reputation - unfairly in my opinion. It's one of the best run companies I've ever worked for.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Ok, could be a lot better, but could be a lot worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Project Manager in London, England
    Current Employee - Event Project Manager in London, England

    I have been working at Capita full-time (more than a year)

    Pros

    Are willing to give opportunities to current employees.
    They have their fingers in lots of different pies so huge variation of opportunities.

    Cons

    Pay is not great compared to some companies and getting a pay rise when moving internally can be very difficult and a long drawn out process (there's a long standing myth about maximum pay rise being 10% even when changing roles, but it's only a myth as my last pay rise was around 30%, you just have to stick it out and keep pursuing it if you really want it).
    The different departments and business units often operate as totally different entities and there is often no level of co-operation.

    Advice to ManagementAdvice

    Make it easier for current employees to get the pay rise they deserve. I think the current policy actually encourages the best employees to leave rather than work their way up in the business

    Recommends
    Neutral Outlook
  8.  

    Senior Test Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita full-time (more than 3 years)

    Pros

    Good Work Culture, Assistance with Career progression

    Cons

    Fair management structure, Need to be employee focused

    Recommends
    Neutral Outlook
  9.  

    Promising so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrator in Belfast, Northern Ireland
    Current Employee - Administrator in Belfast, Northern Ireland

    I have been working at Capita full-time (less than a year)

    Pros

    Set hours, 9-5 - allows for reasonable social life
    Plenty of opportunities to learn more administration skills
    Can be challenging if you want it to be!
    Generally nice people to work with
    Enthusiastic and friendly team leaders/management
    Training is kept straightforward, learn at your own pace
    Generous Christmas dinners

    Cons

    No particularly good company benefits offered, just the basics
    You will always find some people difficult to work with but its part of having a job
    No travel perks for using public transport which would have been great

    Advice to ManagementAdvice

    Keep the staff happy and the work place will certainly maintain a positive atmosphere which is good for keeping your trained colleagues!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    shoddy, full of plebs and definitely a career for the intellectually inferior yet ambitious individual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Analyst in London, England
    Current Employee - Research Analyst in London, England

    I have been working at Capita

    Pros

    if you've got some intellect you can manage to get away without doing much. If you want to progress, you need to have no morals, know how to manipulate and follow the chain of command

    Cons

    considering all the pro's that I just described, I see no point in pointing out the cons because as soon as you enter the environment, they are self evident

    Advice to ManagementAdvice

    perhaps bring in proper talent and

    Doesn't Recommend
    Neutral Outlook
  11.  

    Analyst.....hmmm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in London, England
    Former Employee - Analyst in London, England

    I worked at Capita full-time (less than a year)

    Pros

    Good travel, culture isnt too bad, lots of smart people

    Cons

    Literally every client is in the public sector. If you don't think you'll enjoy this, simply don't apply as it will really demotivate you when you're working from a tiny local council office doing work which is uninteresting.

    Advice to ManagementAdvice

    Be more innovative rather than focus on Short Term profits. Take risks.

    This year the community feel is poor, there wasnt even a Christmas party

    Doesn't Recommend
    Positive Outlook

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