CarMax

  www.carmax.com
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CarMax Reviews

Updated 20 August 2014
Updated 20 August 2014
687 Reviews

3.2
687 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CarMax President, CEO, and Director Tom Folliard
Tom Folliard
478 Ratings

Review Highlights

Pros
  • Work life balance is great the opportunity to relocate is awesome also the chance to meet great people is very rewarding (in 22 reviews)

  • Part time is better than full time because you don't have to go to all the meetings/huddles (in 35 reviews)


Cons
  • Pay for sales consultants is below industry average per vehicle (in 48 reviews)

  • Inconsistent work schedules and work-life balance from store to store (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great atmosphere to work in.

    Cons

    none that I can think of.

    Advice to ManagementAdvice

    keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great company to work for

    Cons

    not much room for home life

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Great college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  Louisville, KY (US)
    Current Employee - Part Time Sales Associate in Louisville, KY (US)

    Pros

    Great benefits
    Good pay for part time.
    Business experience
    Opportunity to move up

    Cons

    Competition
    Dealing with difficult customers
    Leaving later than expected

    Advice to ManagementAdvice

    Stop trying to lie about other dealerships. Give us the facts and the tools to overcome those issues.
    Focus on who is hired for management. I witnessed some deserving individuals get passed over for some who hid but made their numbers look good.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good training and laid back management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Greenville, SC (US)
    Current Employee - Sales Consultant in Greenville, SC (US)

    Pros

    The customer comes to you. Good coworkers and friendly management

    Cons

    I dont really have any complaints

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Auto painter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Automotive Painter  in  Milwaukie, OR (US)
    Current Employee - Automotive Painter in Milwaukie, OR (US)

    Pros

    Great place to work for. They provide uniforms. And the benifits are great. They train you and you can go as far as you want.

    Cons

    Painters have to start at the bottom and work their way up. But there is plenty of opportunities to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    Pros

    The pros are great benefits. They pay a good portion of my college. Everyone is respectful of each other and there is a "family feel". Carmax already has an established name so you never have to worry about getting customers. The pay can be great if you work hard. Even when im doing bad for the pay period, I'm doing 9x better then my previous job.
    They are open to hiring younger/less experienced people. Carmax provides training and its not impossible to be hired at 18 but you have to really stand out.

    Hours are very steady. Part time is better than full time because you don't have to go to all the meetings/huddles.
    Best part time job for sure.

    Seems there are opportunities for advancement if you stay in the company long enough.

    Cons

    Customers think you are hourly, so they will show up when you are not there and you will lose a hard earned sale.
    Weather affects traffic. In the winter you see less people than in the summer.
    There is no steady paycheck.
    At some times you do feel like you are micro managed but it is a sales job.

    Advice to ManagementAdvice

    I love Carmax but putting "Hiring" signs right behind the podium does not send the right message to your workers.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Awesome work culture. Sketchy work/life Balance. Buy hey, it's retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Columbus, OH (US)
    Current Employee - Sales Consultant in Columbus, OH (US)

    Pros

    Generally speaking, there is usually "that person" at work that you can't stand. At the Easton location in Columbus, OH, that person doesn't work there. Very positive, supportive environment.

    Cons

    The work/life balance is not the best. Also, there are broad structures and practices that are might have seemed efficient in a small sampling that do not work out applied with a broad corporate brush stroke.

    Advice to ManagementAdvice

    Listen to the underlings more. Top down isn't effective if you are deaf to what's happening at the bottom. Especially when considering different locals and populations across the country.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Company changing…..for the worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Dallas, TX (US)
    Current Employee - Operations Manager in Dallas, TX (US)

    Pros

    Great people, benefits are good but expensive.

    Cons

    Lack of work-life balance. very little training for management.

    Advice to ManagementAdvice

    Stop hiring people from outside that has cut throat values.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    AWESOME Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Albuquerque, NM (US)
    Former Employee - Sales Consultant in Albuquerque, NM (US)

    Pros

    Great corporate environment, most of the co-workers and management are real team players, more than most. Casual uniforms, great internal discounts.

    Cons

    Work/Life balance. If you don't make the commission you need before pay day, you'll work open to close every day to get it. During those bad times, if you divide out your pay by the hour, it's very low.

    Advice to ManagementAdvice

    Be a team player as much as you are a coach.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    Pros

    Excellent environment to work at, it is a great place to learn and develop. If you don't have any sales experience and want to learn from the best, come to work here!

    Cons

    commission based only, so the slow days kills you, but on one good day, you will forget the bad ones!

    Advice to ManagementAdvice

    Keep up the good work and the effort of giving the employees a better working environment! I love carmax and hope to keep working there for a long time!

    Recommends
    Positive Outlook
    No opinion of CEO

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