Cerner Reviews

Updated 25 August 2014
Updated 25 August 2014
681 Reviews

3.6
681 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
436 Ratings

Review Highlights

Pros
  • Cerner takes a genuine interest in their employees and their families (work/life balance is important) (in 17 reviews)

  • Great place if you want to learn and are a quick study (in 33 reviews)


Cons
  • Indian employees are treated like slaves, and never think of work life balance at all (in 63 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours, (in 58 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to learn the ropse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Analyst  in  Kansas City, MO (US)
    Current Employee - Technical Support Analyst in Kansas City, MO (US)

    I have been working at Cerner full-time for more than a year

    Pros

    Starting pay is decent. Personal growth, you will learn where you want to go quickly. Ability to move around on different teams if your leadership is supportive.

    Cons

    Big place. Hard to stand out. If leadership sees fit they can deny internal transfers because of "business need". Basically they can give you litter to no explanation and keep you doing something you do not enjoy.

    Advice to ManagementAdvice

    Be more consistent and transparent. Also do a better job recognizing people who work the hardest. Stop being "buddy buddy" with certain associates and take the time to get to know your other employees. If they feel you care about them maybe they won't be afraid to speak up and step outside their shell.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    delivery consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Consultant  in  Kansas City, MO (US)
    Current Employee - Delivery Consultant in Kansas City, MO (US)

    I have been working at Cerner full-time for more than a year

    Pros

    Great company that's taking advantage of a growing Industry. You can change positions after 18 months.

    Everybody is young, smart and good looking (if you're a DC).

    Typically, you can work remotely after a year and a half or 2.

    Cons

    You have to move to Kansa City. Kansas City is not that cool. When you get hired, you have no idea where you will end up. It's luck of the draw.

    It's hard to go out and meet people that aren't Cerner employees.

    Advice to ManagementAdvice

    Some of you seem cool. Some of you don't. I do'nt work with management much.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Kansas City, KS (US)
    Current Employee - Systems Engineer in Kansas City, KS (US)

    I have been working at Cerner full-time for less than a year

    Pros

    co-workers are very friendly

    Cons

    a lot of work every dsy

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Test Engineer  in  Bangalore (India)
    Former Employee - Senior Test Engineer in Bangalore (India)

    I worked at Cerner as a contractor for more than a year

    Pros

    Opportunity to work on Healthcare Domain and Cerner Millennium
    Excellent co workers
    Little to no Micro Management
    Lots of support of peers

    Cons

    They should make the existing consultants permanent than hiring freshers into the teams

    Advice to ManagementAdvice

    You guys are sailing the boat safely, keep going.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    The sky is the limit

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Kansas City, MO (US)
    Current Employee - Anonymous Employee in Kansas City, MO (US)

    I have been working at Cerner full-time for more than 8 years

    Pros

    Massive national and international growth, flexible, young, dynamic, creative culture. Lots of learning opportunities. Strategies aligned with industry and government trends, strong competitive advantages, exciting infrastructure expansion plans.

    Cons

    Lack of diversity at leadership levels, mostly white males from the mid west. Compensation growth not comparable with Sylicon Valley's average justified by lower cost of living in Kansas City.

    Advice to ManagementAdvice

    Promote more diversity amongst leadership positions to grow the pool of experiences, ideas and points of view.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good environment, innovative work force.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Designer  in  Kansas City, MO (US)
    Current Employee - Solution Designer in Kansas City, MO (US)

    I have been working at Cerner full-time for more than 5 years

    Pros

    Cerner is a great company to work for. Laid back environment delivering solid web applications

    Cons

    Low salary with little room to increase pay.

    Advice to ManagementAdvice

    Provide clients with realistic release dates as to not over work employees. Other than that, keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Love this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Consultant  in  Kansas City, MO (US)
    Current Employee - Learning Consultant in Kansas City, MO (US)

    I have been working at Cerner full-time for more than 3 years

    Pros

    Advancement opportunity, career movement, training, benefits, fitness centers, onsite clinic and pharmarcy

    Cons

    Project team communication - I frequently hear of key team members being left/forgotten of project meeting updates.

    Advice to ManagementAdvice

    Consider ensuring project teams are pulled together through all phases of a project.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great chance to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner as an intern

    Pros

    Cerner is a dynamic company with many different things going on at once. Great place if you want to learn and are a quick study.

    Cons

    Depending on the solution they place you with, you could be doing a LOT more travel than they tell you. The job frequently has obligations outside of the work day.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Exciting company, bad department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner

    Pros

    Cerner is absolutely on the forefront of the industry with amazing new ideas and technology. The benefits are also excellent (for young, healthy people, which is the vast majority of the company)

    Cons

    In consulting, prepare to work your tail off and travel more than they tell you when they hire you, and prepare to be, well, not prepared for everything they ask of you

    Advice to ManagementAdvice

    trust people more

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Experience heavily depends on your team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Kansas City, MO (US)
    Current Employee - Software Engineer in Kansas City, MO (US)

    I have been working at Cerner full-time for more than 3 years

    Pros

    - free gym and cheap buy in for fitness/training programs with a pool at the world headquarters
    - Cerner hosts their own dev con and encourages on-site programming meetups and hack nights
    - Many developers are very talented and very enthusiastic about their work
    - On-site clinic and pharmacy at the innovations and WHQ campuses (don't know about others).
    - Fantastic people to work with if you get the right organization, but some organizations I have heard are terrible
    - excellent focus on education and learning, but if you don't get the hang of things after 6 months, things will turn sour fast. In most cases, this is good, but some systems are so complex that 6 months is not enough time even for very intelligent people (especially when it comes to their legacy applications).
    - cutting edge technologies if you are on the right team - Big Data technologies and newer dynamic web application languages such as Ruby and Python. JVM has a big presence at Cerner, which I like. Some teams are open to newer languages like Clojure and Scala.
    - new teams have decent documentation and put emphasis on on-boarding materials. Older teams, you will probably be asked to help create the documentation, as there is none.
    - Very very relaxed dress code. For all intents and purposes, wear what you want.

    Cerner is headed in the right direction on the Development side by trying to introduce Agile and SCRUM methodologies. There is high visibility to project progress to management, and this seems to be working well. Agile team environments are very social and friendly, and most people seem to be out of the workplace by 6 on most days.

    Cons

    I have been both on the IT side of software engineering here and the development side. The IT side has better hours but the stress is so high that it doesn't matter. Too many metrics to track, and the turnover rate was very, very high. People do not last long in IT support.

    Cerner forces all new employees to do on-site support at a client site within their first few months of employment without sufficient training in the software or with regard to job expertise. This makes the experience unpleasant both for the client and for the Cerner associate and is possibly one of the worst executed ideas I've seen anywhere at any company.

    As a developer, the work can be one of two things. Either you are working on cutting edge technologies and developing interesting informatics cloud based software, or you are in the ancient legacy applications that are full of incomprehensible spaghetti code containing methods that are hundreds of lines long and dependent upon the Cerner proprietary query language that the use in place of SQL. Some applications are not even capable of having a debugger hooked into them (or else that process has been forgotten), so troubleshooting must be done the old-school way of tracing the code manually.

    Across the board, advancement seems to be hard to come by. Some people get moved around too frequently to be a candidate for advancement. I'm not sure what logic Cerner follows to advance people. They claim that they follow some sort of performance analysis, but I have noticed that some architects are incompetent while others are incredibly knowledgeable. In some cases, I've seen devs fresh out of college catch gaping holes in the requirements that caused deadlines to be missed or forced the team to work over the weekend.

    Good engineers are generally under-appreciated or under-compensated by the company (which is reflected well in the pay range for software engineers listed on this site at the time of writing.), although individual managers seem to care a great deal about their employees.

    Time off is minimal. In support, expect to have to cover at least one major holiday a year, and expect that you will get a call. A sabbatical is offered if you stay long enough.

    Cerner claims that they value technical people, but technical architects are few and under-valued. People seem to be pushed towards more of a managerial-style architect, which they claim spends some time in the code, but realistically, you will not have time to write code in such a position. If you want to gear towards manager, that is great, but if you want to me a tech guru and mentor to other techies, you will have to fight hard for that title.

    management appears overworked.

    Some places claim to do agile, and try very hard and get very, very close, but in the end, Sr. management is often not flexible enough with requirements and timelines to be truly agile. Requirements are most often finalized near the end of the iteration rather than in the beginning because of aggressive timelines. This can mean that you would start on a story only to have it abandoned or delayed if you are working on a new project because people haven't determined yet what the system actually needs to do.

    --(Positive aside) On that same note, particular orgs are clearly working very hard to become fully Agile and the transition seems to be actually happening (slowly, sometimes).

    No compensation for overtime, and if your project falls behind, expect to put in a lot (again, not really Agile).

    Parking is a bit of a problem, and management refuses to build a parking garage, so even parking on campus lends itself to a long walk.

    Although mobility may be restricted, there is excellent job security if you stay there. This is good and bad, there is little to worry about in terms of your job, but that also incompetent developers are allowed to stay and can drag the team down.

    performance is made very public. If you are not doing well at the company, everyone will likely know and it could be fairly embarrassing. This is inherent in Agile via SCRUM, but also manageable because the entire team accepts responsibility for failures and tries to fill knowledge gaps for weaker developers (this often works well as some people learn better socially rather than by reading a wiki). However, in IT support, your metrics are publicly accessible by anyone on your team, and there is no need for them to be. This has lead to rumors and singling out of certain coworkers, which could easily ruin team moral.

    Advice to ManagementAdvice

    You are losing a lot of your best talent because they are not being recognized and are not being given incentive to stay. Your IT Support jobs are possibly among the hardest and most stressful at the company, and yet you do not choose to meet those employees halfway to keep them around. You are stuck with mediocre - incompetent software development architects because you do not recognize your talented developers, so they leave where they can gain better mobility or experience. Wise-up and treat your talent with respect so that respect can be returned. I think Cerner is creating fantastic new products, I want you to be the leader in the industry with these new technologies you are creating.

    Recommends
    Positive Outlook
    No opinion of CEO

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