Cerner Reviews

Updated 24 October 2014
Updated 24 October 2014
712 Reviews
3.5
712 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
447 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 20 reviews)

  • Cerner is a great place to learn something about anything you maybe interested in (in 40 reviews)


Cons
  • In many positions there is no such thing as work-life balance (in 72 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours, (in 65 reviews)

More Highlights

Employee Reviews

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  1.  

    Great if you're fresh out of college and in the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner full-time (more than 10 years)

    Pros

    It's like an extension of college for those who work at Cerner right after school. The social life benefits are amazing, and Cerner provides many perks for their employees. It's a company with a vision that's going to continue to grow.

    Cons

    The demands can get unrealistic. You're evaluated on team goals and even if what you do is superlative, your teammates can get you bogged down.

    Advice to ManagementAdvice

    Don't get enraptured with youth.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Your "Cerner Experience" varies greatly per department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Analyst in Kansas City, MO (US)
    Former Employee - Support Analyst in Kansas City, MO (US)

    I worked at Cerner full-time (more than an year)

    Pros

    - A lot of benefits depending on the department
    - Some get to enjoy everything they advertise in the Compass, others get nothing at all
    - Love the ability to travel, however, some departments are told they will and then not get to at all.
    - Growth can be awesome! Again, depends on the department

    Cons

    Honestly, I would be really biased to say anything, I worked in a department that is known for being poorly managed. Everything that Cerner would tell you in an interview and compass training was negated. There was little management direction for the "future" and you were thrown into a corner in a call-center. It really is a glorified call center. Also, having experience means nothing there. You may be working with people that are in their "Recent college graduate" program, but have experience and a degree and be paid SIGNIFICANTLY less than they are, even when you were told in interview negotiations they guaranteed everyone started at the same amount in the department. It's also a VERY "Bro" like environment, and men definitely have advantages over women.

    Advice to ManagementAdvice

    Realize your weak links, discourage fraternization, encourage equality, don't advertise things and not fulfill, review your management and scrutinize when there are complaints instead of brushing them under a rug.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Very frustrating place for experienced people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Kansas City, MO (US)
    Former Employee - Software Developer in Kansas City, MO (US)

    I worked at Cerner full-time (more than 3 years)

    Pros

    Not a very bad place to work in for the first couple of years right out of college.

    Cons

    Very bureaucratic.

    Very rigid and inflexible in their thinking.

    Entirely devoted to the idea, "work *harder*, not smarter."

    Their concept of work-life balance is : life is work and work is life, balance is meaningless.

    There is a personality cult of the CEO within the company.

    Frequent mandatory meetings lasting up to 3 hours where hundreds of employees are packed into a small auditorium and made to listen and applaud to managers and executives drone on and on, supposedly to build morale.

    Management not only tells you what to do but also tells you what to think and what views and opinions to have in your mind.

    The overall experience at this company felt like being in some sort of a cult.

    Very frustrating to work here for people with prior experience, as this company believes wholeheartedly in making the mistakes you would have already learned to avoid.

    Advice to ManagementAdvice

    It is pointless to give any advice to the management as they are very set in their ways.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great place to start a career in Healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Delivery Consultant
    Former Employee - Solutions Delivery Consultant

    I worked at Cerner full-time

    Pros

    Cerner provides a supportive environment to grow and learn in the Healthcare industry. There is also plenty of opportunity to take on training and development classes to enhance the learning curve.

    Cons

    There is an expectation to deliver and build solutions for the client. It can become fast-paced and also the deadlines can be overwhelming. People are overworked and underpaid and this creates a high turnover in the company. Leadership just wants the bottom line approach to projects.

    Advice to ManagementAdvice

    Advancement to management roles should be given to people who are truly aligned with a healthcare background and not just anyone. Create a sense of accountability to the Engagement Leaders for deliverables instead on the consultants.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Salary increased 140% over 10 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-level manager / Software architect in Kansas City, MO (US)
    Current Employee - Mid-level manager / Software architect in Kansas City, MO (US)

    I have been working at Cerner full-time (more than 10 years)

    Pros

    1. Pay
    In my experience, the majority (75%) of US software engineers get a 3% annual raise. Top 10% get 6% and top 3% get 9% raises consistently each year. Raises are merit based. Higher performance equals better pay.

    Leveling up / promotion increases pay range and can net an additionally large increase of 10+%.

     *I'm not positive but believe most early career developers in India get larger merit based raises -- ~9% rather than 3% is status quo.

    Executives get performance bonuses, stock options, etc. Early career developers do not! High performing non-exec developers can get stock options during the annual review time if they meet stringent criteria.

    2. Learning
    While Cerner has self-study and instructor led class offerings, you will learn a tremendous amount on the job and from collaboration with peers. I joined with basic knowledge of one primary software coding language. I have used more than 10 languages on various projects over time. With over 2000 engineers on staff, a lot is learned through collaboration via online forums ( think about an internal Stack Overflow website ).

    Cerner spends a tremendous amount of time coaching associates to be team leads, managers, and executives. The leadership training is first class and has frequent involvement from senior executives. Training is more advanced for US engineering than India engineering currently but improving in India.

    3. Endless projects
    After a month of settling in with training, etc - you will get a project. After three months, you will feel more comfortable with meeting expectations. At four months, you will be handed more responsibility and become aware there is a lot that you do not know. After about a year, you will become a productive associate. You will quickly find out that software projects are never 'done.' There will always be feature upgrades, repairs, and new capabilities to add. The project backlog is endless.

    tl;dr -- There is plenty of work to do. You will not be counting the hours for your shift to end due to boredom.

    4. Career opportunities
    There are a couple hundred development teams and a couple thousand developers. Just about every technology and software language you can imagine is leveraged ( desktop apps, servers, cloud, windows, linux, mobile ( apple, windows, android ), web, hardware, virtualization, big data, automation, ruby/python/perl/java/c++/c/vb/groovy/sql/ccl/html/javascript/etc ).

    Bored, stagnant, don't like your peers? Stick out your current team for 18 months and switch to something new. Tired of development? I know several associates that started out as software developers and transitioned into system engineer, consulting, sales, client managers, support, or management roles. Want to repot? With clients all over the US and in several other countries, you can relocate to different offices. This is particularly true if you speak fluent Spanish or French. Most development is done in KC but engineering types skills are needed everywhere.

    Cons

    A pro for clients and stakeholders is a con for associates. Like ALL profitable companies, you are paid for results rather than effort. While most developers average 45 hours per week over the course of a year, there will be times you must work considerable more.

    Cerner will not 'require' you to work extra hours but you may struggle with life/work balance as an individual. Honestly, you can work 24 hours a day and never 'finish' the project backlog. This means you must have the self-discipline to shut-down for the day at a time that works for you. However, Cerner takes the balance consideration seriously. Managers typically monitor for excessive work hours and will hound you to take vacation, give you help via capacity, or provide comp time.

    Most early career associates aspire to make more money fast. To get better raises, you have to outperform peers with similar experience. Few associates can notably produce more results in the same time as their peers. As result, some ambitious associates choose to work more until their experience improves to the point they can work 'smarter' to generate higher productivity.

    Advice to ManagementAdvice

    1. Give bonus incentives to all associates that align with executive incentives to accomplish top imperatives.
    2. Keep performing one on one discussions to stay in sync and help associates overcome obstacles.
    3. Consider having managers work as coaches only rather than player/coach. A manager that is 'playing' individual contributor cannot 'coach' and enable his or her associates with great efficiency or effectiveness.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    High Expectations and High Performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Solution Architect in Kansas City, MO (US)
    Current Employee - Senior Solution Architect in Kansas City, MO (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Benefits are good, work life balance flucuates depending upon were you work.

    Cons

    Pay is ok for experienced hires, needs to be improved.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Theres 2 sides to the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Owner in Kansas City, KS (US)
    Current Employee - Production Owner in Kansas City, KS (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Great experiance, great place to learn. Amazing place to work right out of college. They will train you very well, you will know how do to a million things.

    Health benefits, and Stock purchase plan, are amazing.

    Cons

    First day you will get told about the REQUIRED 10% overtime.

    "Here's the thing <NAME>, you arent required to work the over time, unless you want to make raises. Sure you can work only 40 hours we allow it. However you wont get raises and you will get poor reviews" I was told this my first day, during a tour of the building by my then manager. The "parking lot metric" is essentially still in effect. Google 'parking lot letter Cerner' and read the letter. You will understand what I mean.

    Don't take promotions. You may not get the promised raise. Even if you do, it may be up to a year to get it. They only give raises once a year, no matter what happens. Get a promotion in January? You don't get a raise for it until September, October, or November. If you do at all. Ive take 2 promotions, (one level bump, and one title change) was promised a raise with both, received neither.

    Management will not hold the clients to the contracts. Clients know this and walk all over engineers and production owners. Management doesnt care what hours, associates have to work, or really what happens as long as the client is happy. There are "standards" and clients can choose when they apply.

    Advice to ManagementAdvice

    Don't promises raises for promotions and not give the raise.

    Get rid of the "required over time"

    Back up your production owners and system engineers. When a client starts requiring after hour work for non-production domains, that's crazy. When clients start insulting engineers, and belittling them, back up your employees. Don't ignore them for the sake of a happy client, that just undermines them, and makes the client respect them even less.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner (less than an year)

    Pros

    Flexile schedule and the travel can be great at times. The culture is also very young and exciting as well as innovative. Great opportunity for advancement

    Cons

    Depending on which department you start in the hours can be very long at times. Depending on which role and how much you travel it can be a lot to handle

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Analyst in Kansas City, KS (US)
    Current Employee - Software Analyst in Kansas City, KS (US)

    I have been working at Cerner full-time (less than an year)

    Pros

    Decent Pay, Nice Buildings, Growing Company, Good Co-workers

    Cons

    Working phones, pretty much tech support

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Wonderful Experience get to learn alot from many qualified Network Engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apprentice in Kansas City, KS (US)
    Current Employee - Apprentice in Kansas City, KS (US)

    I have been working at Cerner full-time (less than an year)

    Pros

    Friendly atmosphere awards go getters. You get out what you put in. Don't be lazy and expect advancement.

    Cons

    The Network space I think should be moved back to the way it should be with all of the Engineers sitting in the same area for collaboration.

    Recommends
    Positive Outlook
    Approves of CEO

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