Charles Schwab Reviews

Updated 22 October 2014
Updated 22 October 2014
873 Reviews
3.2
873 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
524 Ratings

Review Highlights

Pros
  • It does allow for a good work/life balance which was very important to me (in 76 reviews)

  • good benefits especially Sabbath every five years (in 57 reviews)


Cons
  • Not much room for growth in Indy unless you want to stay in a call center (in 45 reviews)

  • There are very few woman and people of color in middle and senior management (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Solid company with a great future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Representative in Denver, CO (US)
    Current Employee - Registered Representative in Denver, CO (US)

    I have been working at Charles Schwab full-time (less than an year)

    Pros

    For someone starting off in the financial sector (especially as a new career - my last career was in theatre), this is the perfect place to work. Schedules are fixed and predictable, with overtime available if you want the extra income. There's a great work/life balance and a family-first culture, so if you need that sick day (mental health day), then take it. Managers are available for questions, consistent feedback, 1-on-1's and general coaching. We're also getting a brand new office in SE Denver - career growth opportunities are many and varied. Strong company values and a client-first attitude lead to rewarding interactions (people actually like calling us). Oh, and the yearly bonus is great too.

    PS - If you're driven and ambitious (you have to be both), there are great opportunities available. It is hard work, you start off in the call center and you'll be there for at LEAST two years. However, if you want to get into a branch as an AFC, you have to excel in your current role and network with other successful people.

    Cons

    The salary isn't great. Other firms pay nominally better and although I think the culture makes up for it, upper management needs to consider raising the base rate. Ten-hour shifts can be long and tax season is exhausting. The current training materials are inadequate and I wish we could move faster with website improvements (the password system - come on).

    Advice to ManagementAdvice

    There needs to be a clear path to success - we all know CSS is the feeder for the rest of the company, but if you expect people to stick to Schwab you need to give them a roadmap with clear directions and metrics.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Charles Schwab provides a great culture and hands-on experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Charles Schwab as an intern (less than an year)

    Pros

    The culture is very relaxed for a financial company. It is very easy to speak to managers and VPs. As an intern, I was even allowed to ask the CEO questions about his experiences. Early on, I was entrusted with important client data to analyze and use to make recommendations to business partners.

    Cons

    There were strict requirements for the number of hours I was allowed to be compensated for.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Representative in Maitland, FL (US)
    Former Employee - Senior Representative in Maitland, FL (US)

    I worked at Charles Schwab full-time (more than 10 years)

    Pros

    Good benefits, pay and a team friendly atmosphere. There are chances for promotions however you have to be an insider.You can change your team position at the company every 18 months for other learning career opportunities.

    Cons

    The office culture seems to favor those in the favored group. Your productivity and enthusiasm will not be rewarded if you are an outsider on your team. Growth is hampered unless your on the favored status with management.

    Advice to ManagementAdvice

    Promote based on work ethic. Listen to your employee ideas.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great career development opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Chicago, IL (US)
    Current Employee - Software Engineer in Chicago, IL (US)

    I have been working at Charles Schwab full-time (more than an year)

    Pros

    Friendly environment, exposure to agile methodology, good company values

    Cons

    very minimum work from options, employee recognition is average, less vacation days

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Overall Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab full-time (more than an year)

    Pros

    The company itself is very good. Benefits are good. It's the small things that count...ice water, coffee, tea, hot chocolate free with no "fund" needed.

    Cons

    Senior manager is not much of a manager.

    Advice to ManagementAdvice

    Provide more leadership training/guidance for senior managers.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Schwab for 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Professional in Phoenix, AZ (US)
    Current Employee - Financial Professional in Phoenix, AZ (US)

    I have been working at Charles Schwab full-time (more than 8 years)

    Pros

    Good company Senior leadership is great looking for more our of local leadership

    Cons

    Slow career advancement even with high turn over

    Advice to ManagementAdvice

    Look to add a talent development role. Clearly outline career progression

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    acc exec

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time (more than 3 years)

    Pros

    great work and home balance

    Cons

    no too many cons here. great company to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist in San Francisco, CA (US)
    Current Employee - Operations Specialist in San Francisco, CA (US)

    I have been working at Charles Schwab full-time (more than 3 years)

    Pros

    Very team oriented

    Great benefits

    30 day sabbatical after just 5 years of continued employment.

    Very diverse work-staff

    Cons

    Mind-boggling number of meetings

    Low starting salary that marginally increase- all structured to keep employees as lifers except for those who prioritize money.

    Advice to ManagementAdvice

    Less meeting as volunteering or being called to be on a project takes one away from their core function for a significant amount of time during the day, week, and months. That does not even include all the emails. Project managers must not lose scope of the production-side's need to simply work versus getting caught up in long-winded meetings.

    increase the pay to a competitive level….marginal increase force those who love the company to transfer out of their department in order to realize a legitimate pay increase.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative in Orlando, FL (US)
    Former Employee - Financial Service Representative in Orlando, FL (US)

    I worked at Charles Schwab full-time (more than 8 years)

    Pros

    I love the culture. Employee engagement is very important.

    Cons

    Salary is too low compare to its competitor.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Ho Hum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Specialist
    Current Employee - Client Service Specialist

    I have been working at Charles Schwab full-time (more than 10 years)

    Pros

    Good culture, good work-life balance. Relatively stress free, as everything is procedurally cookie cutter. Many long term employees that have been doing the same thing for 10 years plus. Whether that is a pro or con is dependent on your perspective.

    Cons

    Promotions are almost non existent. Constant threat of layoffs due to shrinking footprint in San Francisco. The number of procedures to do simple tasks, are unprecedented.. Often spend more time on procedures and note taking then the actual task.

    Advice to ManagementAdvice

    Its ok to say no to advisors sometimes. They are not always right.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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Charles Schwab Headquarters
Exterior of 215 Fremont Street

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