Charles Schwab Reviews

Updated 17 September 2014
Updated 17 September 2014
855 Reviews
3.2
855 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
510 Ratings

Review Highlights

Pros
  • It does allow for a good work/life balance which was very important to me (in 72 reviews)

  • good benefits especially Sabbath every five years (in 51 reviews)


Cons
  • Not much room for growth in Indy unless you want to stay in a call center (in 43 reviews)

  • There are very few woman and people of color in middle and senior management (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Phoenix, AZ (US)
    Current Employee - Customer Service Representative in Phoenix, AZ (US)

    I have been working at Charles Schwab full-time for more than 10 years

    Pros

    This company lets you balance work and family, its a nice friendly clean place to work.
    Training program is awesome, a little fast paced, so you need to listen.
    Good health care, dental and eye.
    Paid 4 weeks sabbaticals every 5 years. (You can add on 2 more weeks of vacation.) Total 6 weeks at once!

    Cons

    If your in the Financial side of the business (not tech) and you don't have your series 7 license, it can be tough in getting advanced to senior position.

    Advice to ManagementAdvice

    Company does a lot of promoting within. Yes if management is your cup of tea, then you will have the opportunity to put your name in the hat if your qualified.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Phoenix, AZ (US)
    Former Employee - Manager in Phoenix, AZ (US)

    I worked at Charles Schwab full-time for more than 5 years

    Pros

    Ethical, reputable company with great values. Dedicated to clients and it's employees. Solid mission and purpose to champion every client's goals with passion and integrity. They really follow through with it.

    Cons

    The mission and purpose are there but some senior management may not be up to speed with the changing times and needs of the organization.

    Advice to ManagementAdvice

    Spend more time learning about what engages your staff, and then follow through.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Room for Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative  in  Indianapolis, IN (US)
    Former Employee - Registered Representative in Indianapolis, IN (US)

    I worked at Charles Schwab full-time for more than a year

    Pros

    Decent pay, solid benefits
    Amazing co-workers

    Cons

    Generally will have to work weekends and/or night shifts

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great company going through a lot of changes. Very good culture in terms of professionalism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Denver, CO (US)
    Current Employee - Business Analyst in Denver, CO (US)

    I have been working at Charles Schwab full-time for more than a year

    Pros

    Good pay, good benefits. Very good culture in terms of professionalism. Great life/work balance. Encourage growth in current employees.

    Cons

    Struggling with working across stove piped organizations. Needs to be more open from expertise coming from the outside and more up-to-date processes. Benefits so good that people tend to be too safe and not make the right choices to move the company forward. Many managers do not have the primary skill-set of the group they are supervising.

    Advice to ManagementAdvice

    Standardize development processes to enable easier work across domains

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great firm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Austin, TX (US)
    Former Employee - Intern in Austin, TX (US)

    I worked at Charles Schwab as an intern for less than a year

    Pros

    The culture is great there.

    Cons

    None that I have observed.

    Advice to ManagementAdvice

    Keep it up

  7. 1 person found this helpful  

    Truly an experience where you can expect solid values, integrity, and constant development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Austin, TX (US)
    Former Employee - Intern in Austin, TX (US)

    I worked at Charles Schwab as an intern for less than a year

    Pros

    The people are genuinely happy to come to work and have great connections with each other on a personal level. The values are core to the company---you would not see Charles Schwab represented badly in the news because the company always sets its bar higher than the minimum requirement.

    Cons

    While the company in some sense is constantly developing, it is part of a highly regulated financial industry. Thus, changes are often slow.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Solid Culture. Amazing middle management, not so much at the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Financial Consultant  in  Englewood, CO (US)
    Former Employee - Vice President Financial Consultant in Englewood, CO (US)

    I worked at Charles Schwab full-time for more than a year

    Pros

    Best direct manager I've had in my life.
    Surrounded by competent peers.

    Cons

    They're trying to be both a discount broker and full service firm at the same time. It's confusing to clients and to employees.

    Advice to ManagementAdvice

    Bring Carney back and listen to him.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Learned a lot, happy with my experience there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Specialist  in  Orlando, FL (US)
    Current Employee - Relationship Specialist in Orlando, FL (US)

    I have been working at Charles Schwab full-time for more than 8 years

    Pros

    Great culture that focuses on the client and the employee. Good people to work with and for. Front line managerment cares about their people and try to help.

    Cons

    Senior leaders were not in touch with front line challenges. Limited career growth depending on your location. Felt like you had to be in the right click to be considered for the next role.

    Advice to ManagementAdvice

    Continue to advocate for the front line employee and listen to what they and the client want.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Nothing to differentiate them from any other financial services provider

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time for more than 10 years

    Pros

    I believe they are sincere about wanting to focus on the customer but their risk aversion means that they lag farther and farther behind in proving innovative solutions.

    Cons

    A culture of fear persists; executives are yes-men who dare not relinquish any control to their middle managers. Some departments aren't even allowed to speak to others.

    Advice to ManagementAdvice

    Get real about who you are and be honest with employees about it.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Overall not bad; better when internal political wind blows your way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PMO  in  Austin, TX (US)
    Former Employee - PMO in Austin, TX (US)

    I worked at Charles Schwab full-time for more than a year

    Pros

    Fair salary, very good benefits, fiscally responsible leadership. If you don't want to climb the career ladder, and instead ride out the rest of your career in relative comfort and anonymity, this was the place.

    Cons

    Very political, snarky environment. If you're not on the "ins" with management your career advancement is history. Much like everywhere else, but here it is much more institutionalized. Best to be hired in by a friend in management. You'll see a bunch of people there in the same job for several years - if you don't mind that, then it could be a fairly comfortable pidegon hole for the less ambitious.

    Doesn't Recommend
    No opinion of CEO

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